Ragsdale Design Group (RDG)

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Tea with Trina, LLC

Describe what your company does in a single sentence.

We sell premium loose-leaf tea, tea-based dessert toppings, and tea wares.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ragsdale Design Group (RDG) to accomplish?

• Logo & Branding
• Designing product labels
• Creating the business website

SOLUTION

How did you find Ragsdale Design Group (RDG)?

• Referral
• Other

Why did you select Ragsdale Design Group (RDG) over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Ragsdale Design Group (RDG) were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

RDG was tasked with creating a logo & branding materials, creating and designing product labels, creating social media templates & stickers, as well as designig the company website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Creating deliverables that were professional, clean, aestetically pleasing, and aligned with my target market and audience. They did a fantastic job and my friends and family all thought the website, logo, and product labeling were beautiful.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was excellent. They provided clear timeliness for all deliverables and scheduled weekly touch point meetnigs as needed. They always asked for clarification when my communication was unclear. They were very responsive to all of my needs and always sought out a solution for every hurdle or issue I experienced in the process of launching my business. They were absolutely excellent to work with.

What was your primary form of communication with Ragsdale Design Group (RDG)?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to capture exactly what I envisioned and be on brand for my target market was remarkable. They exceeded expectations.

Are there any areas for improvement or something Ragsdale Design Group (RDG) could have done differently?

Everything went well. I have no complaints. Any issues that I experienced were related to things about launching a business that I didn't know I needed to know beforehand or wish I had considered beforehand.

BACKGROUND

Please describe your company and position.

I am the Owner/ Director of Programming of Total Vitality by Nathalie

Describe what your company does in a single sentence.

Total Vitality focuses on luxury, white-glove service to personal fitness, and health

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ragsdale Design Group (RDG) to accomplish?

• Brand Image/Voice
• Website Development
• In-person marketing

SOLUTION

How did you find Ragsdale Design Group (RDG)?

Online Search

Why did you select Ragsdale Design Group (RDG) over others?

• High ratings
• Close to my geographic location
• Company values aligned

How many teammates from Ragsdale Design Group (RDG) were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Partnered with RDG to bring a vision to life through a process of market research, identifiying brand voice and identity, and collaborating on marketing material, brand guidelines, and ultimately creating a stunning website with all the bells and whistles on the front end and back end. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website creation, marketing material, brand guidelines to use freely, education on how to use aforementioned items and ongoing support with their team. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

RDG is extremely communicative and very organized. Starting with an overview of services and mock calendar, they will meticulously plan, draft, and execute digital media that goes beyond your expectations. They are a relationship based business which means they do not only care about turning over projects without being invested in your growth. They are responsive and are a perfect mix between listening to their client's needs and professionally guiding the discussion according to their expertise.

What was your primary form of communication with Ragsdale Design Group (RDG)?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What is most impressive about this company is that they are a media company but offer so much personality and connection. They truly know how to customize and you can tell they can practically workk with anyone, any company, of any size. 

Are there any areas for improvement or something Ragsdale Design Group (RDG) could have done differently?

I believe they're running their business to their heart's desire, ethically, and with a great team of experts.

BACKGROUND

Please describe your company and your position there.

I am a Sr. Project Manager at Trade School, at integrated content agency that creates high-quality, personalized content at scale.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ragsdale Design Group (RDG)?

We hired RDG to help build out mobile banners for Publix's Big Game Campaign.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was not the one in charge of hiring.

Describe the project in detail and walk through the stages of the project.

Our internal creative team at Trade School designed the mobile banners and then after agreeing on the timeline, RDG jumped in to help build out and animate all of the requested sizes.

We had a few different check-ins and delivery dates, which RDG was always on top of and delivering more than requested.

How many resources from the vendor's team worked with you, and what were their positions?

In total, we worked with two resources. Two Sr. Design Leads

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

RDG went above and beyond the original ask. Our client came back with additional sizes, resources, and new timeline turnarounds and RDG was calm and professional. They helped us in securing success.

How effective was the workflow between your team and theirs?

Both team members were very communicative and did not hesitate when it came to questions or concerns. I believe that since we were in constant communication, the project was a success.

What did you find most impressive or unique about this company?

I was blown away by their knowledge on building sites and supplying deliverables outside of the original scope. They are also very quick to turnaround any revisions and ask questions ahead of time.

Are there any areas for improvement or something they could have done differently?

I don't believe so.

BACKGROUND

Please describe your company and position.

I am the President of Greek Vibe

Describe what your company does in a single sentence.

App created to connect fratenity and sorotity members.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ragsdale Design Group (RDG) to accomplish?

• Build company website
• Build application for new company concept

SOLUTION

How did you find Ragsdale Design Group (RDG)?

Completed previous development

Why did you select Ragsdale Design Group (RDG) over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Ragsdale Design Group (RDG) were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

RDG helped build and refine development of concept to ensure successful market launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Weekly check in calls to review development status.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All deadlines were met and had flexible hours that met my needs throughout the process.

What was your primary form of communication with Ragsdale Design Group (RDG)?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The quality of their work was great and it made me feel great on the comments made on the final outcome of each development of the project.

Are there any areas for improvement or something Ragsdale Design Group (RDG) could have done differently?

None.