What was the scope of their involvement?
Over the years, we've learned how to work with them on multiple projects. We present the project to them and provide them with an initial high-level requirement of what we're looking for. We define what roles we need depending on the size and scope of the project. For example, we may need designers, UI development resources, or a business analyst to do wireframing.
As the project progresses, we go from stage to stage, plan to design, design to UI dev, and UI dev to backend implementation. Everyone works together toward the end on the QA process, finishing touches, and go live, and maintenance after that. It's a long-term relationship; we work with them on an ongoing basis once the project is done.
One of our clients came to us for a redesign, an increase in lead conversion, and better digital performance across the board. We provided everything from analysis to graphic design, UI implementation, content management platform implementation, and a number of other custom workflows along the way. Qulix did the visual and graphic design for web templates, collateral items, logo creation, etc., and on the UI dev side, anything related to HTML, CSS, JavaScript development, they get those templates to work responsibly in the browser, mobile devices, etc. From there, we worked internally for content management implementation and the rest of the platform integration as well.
On the graphics design side, everything that we do is in Adobe Photoshop, Illustrator, and InDesign. They're also proficient in iOS, Android, Drupal, and PHP development. They only played a role in development and design; all the strategic work happened with our team.
What is the team dynamic?
We work with a single point of contact for all the resource management. We have 2 UI developers, 2 designers, 1 print designer, and 1 business analyst full-time in Scandinavia, but they work remotely in Minsk, Belarus. The size of the team varies according to each project, but it generally stays the same.
How did you come to work with Qulix Systems?
We found them through a recruiter. We talked to 3–4 different companies, but we decided to go with Qulix because we liked their portfolio and experience and the interview went well. They also had financial services industry experience in Europe.
What is the status of this engagement?
We've been working with them since June 1, 2011.
Their talent pool includes experts with a broad range of abilities. Outsourcing this talent helps to cut costs and brings the needed skills. Qulix manages communications well, continuously providing status updates. Through years of collaboration, this relationship has become long-term.