Cutting Edge State of Mind

Bronze
VERIFIED

PSL operates at the intersection of drive, quality and innovation. As a purpose-led organization, we strive to become your strategic software engineering partner. Our goal is to help you achieve your technology vision by embodying a delivery-focused mindset supported by over 30 years of proven experience and nearshore proximity.

With over 720 developers, our clients get access to nearshore teams committed to agile principles and a DevOps mindset. We focus on building long-term partnerships and solving tough engineering challenges in areas like machine learning, automation, performance, and more.

And, while we love software, our mission goes beyond it. At our core, we aim to make a positive impact on our clients, employees, communities and the world through technology.  

Services

  • Agile Software Development
  • Nearshore IT Outsourcing Teams
  • Test Automation and QA
  • DevOps Adoption and Acceleration
  • Cloud Architecture Design and Implementation
  • Software Reengineering

Recognitions

  • 2019 the Best of the Global Outsourcing 100 - IAOP
  • 2018 the Global Outsourcing 100 - IAOP
  • Software Excellence Award from the European Software Institute
  • Watts Humphrey Software Process Achievement Award recipient (only company in Latin America)
  • Clutch – Top Custom Software Developer in Latin America
  • Clutch – Top Financial Software Developer Global

Ready to leverage nearshore development teams? We’d love to hear from you.

Contact us at [email protected]

 
$75,000+
 
$25 - $49 / hr
 
250 - 999
 Founded
1986
Show all +
Medellín, Colombia
headquarters
  • Cra 42 (Aut. Sur) No. 72 - 11 4to piso
    Medellín, ANT 00000
    Colombia
other locations
  • 1920 McKinney Ave
    Dallas, TX 75234
    United States
  • 154 Grand St.
    New York, NY 10013
    United States
  • Calle 98 No. 22 - 64 Of. 1114
    Bogota, CAM 00000
    Colombia
  • Av. Insurgentes Sur 1571 Piso 4 San José Insurgentes
    Mexico City, MEX 00000
    Mexico

Portfolio

Key clients: 
Fortune 500/Large: IPG, Deloitte, Flex, MuleSoft, Brinks, BMC Software, Panama Canal, Arris Bridgestone, Global Payments, GTL, IngramBarge Enterprising mid-sized clients: HERE, LoanLogics, Xtiva, Xenial, Safefleet, Powerplan Startups CoreOS, Loggro, Libera, Quienmepresta
PSL's Performance Tool Drives Innovation and Reduces Data Processing Time from Days to Minutes Image

PSL's Performance Tool Drives Innovation and Reduces Data Processing Time from Days to Minutes

PSL, a purpose-driven software development outsourcing firm, is one of the leading companies tackling the challenge of performance testing and analysis. To help guide and streamline the performance engineering process, PSL’s performance engineer team created Performance Explorer, PSL’s proprietary performance testing management tool. The tool aids engineers in collecting and analyzing performance data, helps to inform

predictions for future application behavior, detects risks such as memory leaks, and optimizes data processing efficiency.

Ready to innovate faster? Schedule a call with PSL.

Read the full case study

Multi-channel Chatbot Automates Interactions with Up to 3,000 Users a Month Image

Multi-channel Chatbot Automates Interactions with Up to 3,000 Users a Month

Our client, a leading international airline, was looking for a high-tech solution to their customer service needs to ensure a frictionless and positive experience for their thousands of customers a day. Through a partnership with PSL, a leading nearshore software development outsourcing company, they were able to leverage advanced engineering concepts and technologies to create a multi-channel chatbot, thereby

transforming the way users connect with the company and improving the customer experience by eliminating wait times and reaching a wider audience. Step into the world of Chatbots. Meet with our experienced team.

Read the full case study

Cutting Deployment Times by 50% and Infrastructure Costs by 30% Image

Cutting Deployment Times by 50% and Infrastructure Costs by 30%

A global geolocation company with offices in the US and Europe, wanted to adopt DevOps but was finding it challenging to staff and scale their fast-paced projects locally. Rather than outsource their DevOps adoption through a traditional, vendor-client outsourcing relationship, the client leveraged PSL's DevOps capabilities by creating hybrid teams, allowing them to realize the benefits of shorter development cycles,

faster response times, and a more collaborative work environment.

Take your DevOps adoption to the next level.

Meet with our DevOps Experts.

Read the full case study.

Geolocation Company Increases Efficiency in Database Queries by 87% Image

Geolocation Company Increases Efficiency in Database Queries by 87%

The client, a global geolocation company with offices worldwide, receives millions of data points per second. With this amount of information at their disposal, they were interested in developing mechanisms to leverage data in order to scale tools capabilities and provide greater value.

The client turned to PSL, a leading nearshore software development outsourcing provider, to build a team of highly skilled data

scientists who could leverage machine learning algorithms, Big Data platforms, and data analytics to craft a highly interactive location services platform for professional and novice users, turning big data into valuable insights.

Ready to make the most out of your data? Schedule a call with PSL.

Read the full case study.

Performance Engineering Practices Improve Systems Performance by 200% in 6 Months Image

Performance Engineering Practices Improve Systems Performance by 200% in 6 Months

PSL’s client, a leading provider of integration software, achieved improved and consistent performance in complex, high-load products by deploying a team of highly skilled nearshore performance engineers. The nearshore performance team increased the number of test executions, enhanced analysis processes, and improved system performance across the board by applying data-driven insights from automated

testing.

Ready to build high-performing applications? Meet with our performance engineering team.

Read the full case study.

Reviews

Sort by

Development Partnership with Management Consulting Firm

“Their real strength is that they’re always willing to improve the team they provide if it’s not strong enough.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
2009 - Ongoing
Project summary: 

PSL Corp. serves as a long-term development outsourcing partner. They’ve developed video management systems and a fleet management and tracking solution. The team is currently building an access control system.

The Reviewer
 
1-10 Employees
 
Vancouver, Canada
Owner, David Black and Associates
 
Verified
The Review
Feedback summary: 

PSL Corp. supplements a decade-long partnership by delivering quality results and providing the most effective development teams. They deploy a customized agile scrum methodology. Although they have an innovative and encouraging culture, leadership could be a bit more critical of performance.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a consultant. I own David Black and Associates and work with various companies doing executive management of technology projects as well as system design and architecture.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PSL Corp.?

We needed development support.

SOLUTION

What was the scope of their involvement?

We’ve contracted with PSL Corp. on behalf of four clients so far. I believe we brought their first North American client to them. The first project they worked on was developing a fleet management and tracking solution for a company in Vancouver. PSL Corp. also developed video management systems for that client and another company. They’re currently developing an access control system. 

For all of the projects, the software has had to interact with hardware and custom electronics, so it’s not just pure software development that they’re doing. They develop using the Java Composite Application Platform Suite (CAPS) based on J2EE (now Java EE) and KSP. They do some mobile development in Cordova and Native, and they’re about to take on another mobile development project in React Native.  

What is the team composition?

Over the years, I’ve probably worked with 40 team members.

How did you come to work with PSL Corp.?

For the first project, I evaluated companies in 12 South American cities—including Colombia, Argentina, Bolivia, and Peru—over 14 days. Besides the 12 companies I looked at in South America, I also considered four in Europe and two in Eastern Europe. I conducted preliminary research and compiled a shortlist of companies, which I presented to the company’s executive management. Then, the CEO, the COO, and I traveled back to the top three companies we chose and did a second round of interviews. We spent a couple of months doing a very serious evaluation. The executive team ultimately chose PSL Corp.; I just made the shortlist. 

PSL Corp. was my second choice; however, at the time, the company I was representing was about to buy another company in Colombia, and we felt that it would be nice to have a partner in a country we’d be traveling to anyways. For that reason, we chose PSL Corp. This turned out to be a great choice because I ended up doing a project with my first-choice company, and it was a disaster.

Although PSL Corp. was probably the most expensive company we looked at, I felt a high level of trust with them that I didn’t with other companies. I’ve always believed that any technical problem can be solved as long as there’s a trusting client-vendor relationship. I felt it was less important to worry about whether the vendor had perfect resources or processes, and much more important to find a company that we could have a true working relationship with. That way, if problems arose, which they inevitably do, we’d be able to resolve them. 

How much have you invested with them?

The first project cost around $1 million. All of the projects we’ve done and are currently working on total about $6 million.

What is the status of this engagement?

We began working with PSL Corp. in 2009, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’ve done a lot of outsourcing with different companies. At the end of the day, the quality of the results depends on the quality of the team that the company puts together for that particular project. As with any outsourcing company, we’ve had some great teams and a couple of weak ones from PSL. Corp., but their teams are a little bit stronger than the average outsourcing teams. Their real strength is that they’re always willing to improve the team they provide if it’s not strong enough.

When we have a weak team, PSL Corp. is open to talking about it and doing whatever is necessary to improve the situation. This can mean re-educating team members, adding somebody who is more experienced to coach the team, or replacing team members with other resources that I’m happier with. PSL Corp.’s strong suit is that they’re always willing to do that. They’ve never said that they don’t have other resources or that the issue is on us. 

How did PSL Corp. perform from a project management standpoint?

Like most everybody else, PSL Corp. uses an agile scrum methodology, and they’ve created a custom approach over the years. It’s quite an effective process, but I do think it’s a bit more process-heavy than necessary. Outsourcing companies often try to solve problems by adding to the process rather than time or materials because process doesn’t cost them anything; it only costs the client. You will get this with PSL Corp. as much as any other company. The time it takes them to complete tasks isn’t what I think it ought to be, but the quality that I get in the end is everything that I think it should be. 

What did you find most impressive about them?

As part of their process and culture, they have some very innovative ways of helping their developers improve themselves that don’t involve dictating policies and procedures. Jorge (CEO, PSL Corp.) is someone we’ll read about one day in MBA classes; he’s passionately driven to make software better. He’s a powerful leader, and the way he’s structured his organization is different from any other outsourcing company I’ve worked with.

Everyone at PSL Corp. truly feels like family. They all help each other out; it doesn’t seem like there are any office politics. PSL Corp. is an amazing company, and whenever I go to their office, I’m amazed by their culture. 

Are there any areas they could improve?

Your greatest strength can also be your greatest weakness, which is the case with PSL Corp.’s culture. Everyone is always nice to each other, but when people aren’t performing, being nice isn’t always the best way. 

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Engineering & Dev Support for Creative Agency

“They were great at soliciting feedback and then using that feedback to implement change.”

Quality: 
3.5
Schedule: 
4.0
Cost: 
2.5
Willing to refer: 
4.0
The Project
 
$200,000 to $999,999
 
Oct. 2018 - Aug. 2019
Project summary: 

PSL Corp. provided staff augmentation for a creative agency. Their team provided web and product development as well as occasional UX support.

The Reviewer
 
51 - 200 Employees
 
Los Angeles, California
Manager, Creative Agency
 
Verified
The Review
Feedback summary: 

The products were high-quality and delivers within a timely fashion. Despite some issues with time differences, PSL Corp. is accepting of feedback and effectively integrates into the in-house team. Their team is talented and hard-working, leaving the possibility for a future engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the general manager of a creative agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PSL Corp.?

We were looking to augment our staff and expand our nearshore resources.

SOLUTION

What was the scope of their involvement?

PSL Corp. operates as an extension of our existing team in Los Angeles. They almost exclusively provide technical development, both front- and backend. Their team provided web and product development and their tech stack was pretty vast. They provided some work on the UX side as well but that was more ad hoc support. 

The recruiting process with PSL Corp. started pretty much right away. It took a little longer than we were initially expecting, I think due to the technical nature of the programming support we needed. They sourced all new people for us. 

Their team integrated into our projects just like any of our resources here in Los Angeles. They joined our team meetings and received resources just like any in-house team member would. Our security requirements required PSL Corp. to build a secure space for the team allocated to us that had biometric security entrance requirements and video cameras installed. They worked off of our networks so there was administrative support on both sites to ramp up the physical operation of that.

What is the team composition?

Over the course of the first six months, we ended up ramping up a team of about six people, which eventually grew to nine people.

How did you come to work with PSL Corp.?

We had worked with nearshore developers in the past but were looking to hire a company in South America. PSL Corp. was one of the companies we met with in South America. We were ultimately looking for a company that was in line with our values and be able to support our development needs within our budget.

How much have you invested with them?

On average we spent about $50,000 a month for 11 months, so around $600,000 in total.

What is the status of this engagement?

Our engagement with PSL Corp. ran from October 2018–August 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They deliver quality products on time, so from that perspective, we had a positive experience with them. The time difference proved to be a little bit of a challenge and limited the working hours between our teams. 

We collaborated on fixing that and they made some adjustments there to help us. PSL Corp. is a good group of people and a talented team. They certainly did the job they were hired to do for us correctly. They were great at soliciting feedback and then using that feedback to implement change.

How did PSL Corp. perform from a project management standpoint?

They were purely dedicated to our team so they were always responsive. PSL Corp. was integrated into our Slack channels and email domains. Their team was also on all of our video conferences. They operated as though they were full-time staff members.

What did you find most impressive about them?

PSL Corp. really focuses on their team and their people, which is what we as a company operate on as well. That’s just how they operate. Every other company we talked to is just about numbers and getting clients. Their culture thrives on the well-being of individuals. 

Outside of that, their core skills were outside of what we do but they’re very well established. Large scale SaaS product development is their bread and butter. PSL Corp. is willing to learn and grow.

Are there any areas they could improve?

All of the areas, including the time difference, they were open and transparent about. They always wanted to address those at the moment. For us, once our projects ramped down, the need for a fully retained nearshore staff model didn’t fit our mold anymore. 

I would love if they could do a project-based model where we could ramp up and ramp down resources quickly. I could easily see us continuing to work together.

Do you have any advice for potential customers?

Before you go into a staff-augmentation model, really understand what that means and how you foresee that playing into your own organization. At the end of the day, these are contracted team members that are working for another company. Understand how you want their team to integrate into your system and how you want them to act, whether you just want pure development talent or you want them to culturally feel like a part of your company. 

3.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 2.5 Cost
    Value / within estimates
  • 3.5 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Big Data Analytics Module for Location Platform

"Something that we appreciated about PSL was their ability to fill in the gaps of our project management approach."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
Confidential
 
2016 - Sep. 2019
Project summary: 

PSL Corp. helped develop a data analytics module for a location platform. The team delivered an interactive notebook feature and implemented Python programming capabilities.

The Reviewer
 
5,001-10,000 Employees
 
Seattle, Washington
Director of Product Engineering, Location Platform
 
Verified
The Review
Feedback summary: 

Leveraging their unique skills, the team from PSL Corp. collaborated effectively with the client to provide innovative solutions. Despite some problems with the in-house team, project management was handled seamlessly throughout. Customers can expect a respectful, supportive, and dedicated partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of product engineering at an IT product & services company. I’m responsible for the analytics component of our location platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PSL Corp.?

Our goal was to create a platform that can manipulate and process location data at scale. We wanted to provide additional data science tools for our customers to help them solve their own problems, many of which require statistical or analytical approaches.

SOLUTION

What was the scope of their involvement?

We worked with PSL Corp. to build the product. One of the features that we’ve created is a notebook that lets users process and analyze data in an interactive environment. The platform also allows for Python programming, which is a standard tool for many data scientists.

What is the team composition?

The team that we had under contract was about 12-15 people, ranging from more junior engineers to some very senior people. PSL was the analytics team, and they worked under the rest of our in-house team and me.

They provided local project management and engineering leadership, doing the bulk of the work for the analytics side. I was in charge of overall project management.

How did you come to work with PSL Corp.?

PSL was already one of our preferred vendors for outsourcing. I was not involved with their initial selection, but they were our immediate choice for nearshore outsourcing.

What is the status of this engagement?

We started working with PSL about three years ago, and the project will end in September 2019. We’re terminating the contract for internal reasons, nothing to do with PSL or their performance.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The problems that we were working on were very challenging. They were, in some ways, pushing the boundaries of our field. PSL came up with solutions to address these problems that didn’t exist before. It was different than most software development projects, and many of the outcomes were hard to predict.

Because of the nature of the work, the metrics were very atypical. That being said, the quality of the work and the motivation of the team were exceptional. They were very flexible in terms of reacting and learning throughout the project. PSL had to help us make decisions as we were both learning, and we’re extremely happy with the results of that collaboration.

How did PSL Corp. perform from a project management standpoint?

Something that we appreciated about PSL was their ability to fill in the gaps of our project management approach. They took over several project management tasks that were lacking on our end. This was all part of their desire to make everything function collectively. We had project managers on our side coming and going, which made things very challenging, but PSL was able to save the project.

We managed the project using the Scrum method and relied on in-house communication tools to stay in contact. We rely on Cisco technologies, like Webex and Cisco Spark, for conferencing and instant messaging.

We also had in-person meetings on a regular basis to talk about overall roadmaps and broader project issues. They were times when we traveled to their office in Colombia to bring the team together. We also had their key leads come to our office in Seattle for long-term planning meetings.

What did you find most impressive about them?

Three aspects were outstanding. One was the communication. They were always clear and transparent, and we never experienced any language barriers. The second aspect is their approach. They were extraordinarily respectful, polite, and supportive.

The last aspect is the level of ownership. It was obvious that their team leads genuinely cared about the product, which made for a very fruitful collaboration process. As I mentioned previously, we had some project management issues on our side, and I’m not sure that another provider would have been able to handle that as well as PSL did.

Are there any areas they could improve?

We handpicked the team from PSL who worked on this project, and it was difficult finding people with the right skillset. This wasn’t unique or surprising, though, because our platform required a high level of specialization that is typically very rare.

Do you have any advice for potential customers?

Give them enough time and leeway to recruit the right people. This is especially important if you need specific, non-standard skill sets. PSL is flexible and well-structured, and will be able to build the right team with enough time.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They were always willing to step up and meet strict deadlines even when they had to adapt.
  • 4.0 Cost
    Value / within estimates
    I wasn’t directly involved with the cost comparison, but I know that they’re competitive in the space.
  • 4.5 Quality
    Service & deliverables
    Despite the fact that we were working on experimental features, they were very flexible and eager to learn.
  • 4.5 NPS
    Willing to refer

Staff Augmentation for Enterprise Solutions Company

“Their openness, honesty, and attention to detail have helped them build a close relationship with us.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2016 - Ongoing
Project summary: 

PSL Corp. provides software development augmentation to help deliver open source software. They focus on building out homegrown automation frameworks and conducting performance testing.

The Reviewer
 
10,000+ Employees
 
San Francisco, California
Head of Engineering, Enterprise Solutions Company
 
Verified
The Review
Feedback summary: 

PSL Corp. has helped produce a number of well-received solutions. They’re receptive to feedback, communicate frequently, and manage their team well. While their developers could expand their technical scope, they’re willing to explore additional training to meet project needs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of engineering in one of the divisions of an opensource and enterprise solutions company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PSL Corp.?

We needed staff augmentation for development work.

SOLUTION

What was the scope of their involvement?

PSL Corp. helps us deliver open source software. They supply developers to work on homegrown automation frameworks as well as on some of our frontend automation. For most projects, they use different technologies like Python to write the code. Other responsibilities include performance testing.

What is the team composition?

They’ve assigned a project manager who liaises with a team of about 15 resources. I like that we’re able to interview development candidates to find ones that meet our requirements.

How did you come to work with PSL Corp.?

I’d previously worked with PSL Corp. while at a different company and engaged them again based on that experience. My main factors for choosing them included how they presented their case studies and how they helped solve problems for other companies. What’s more, they’re also open source contributors.

How much have you invested with them?

We spend about $400,000 per year with them.

What is the status of this engagement?

We started working together in late 2017, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It took some time to ramp up the team during the initial phase, but we now have a long-term partnership with them. They’ve helped provide services for whatever we need to do, and their solutions have had a positive impact, too.

How did PSL Corp. perform from a project management standpoint?

Their workflow is good. I have weekly calls with the project manager who monitors the team. He relays any specific requirements that we may have and organizes additional training where necessary.  

What did you find most impressive about them?

I appreciate that they’re open to hearing feedback. The team isn’t pushy, and they listen before making good recommendations. Their openness, honesty, and attention to detail have helped them build a close relationship with us. 

Are there any areas they could improve?

It would be beneficial if their team had more exposure to different technologies. Sometimes it can take a little longer to find the right candidate when we’re looking for a specific skill set.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Chatbot Development for Airline

"They provide excellent support on UX, development, and tool evaluation."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2017 - Ongoing
Project summary: 

PSL Corp. is developing a chatbot application, with the goal to connect it to any channel. They are working on the frontend, development, and evaluation.

The Reviewer
 
2,000 - 5,000 Employees
 
---
Software Development Manager, Airline
 
Verified
The Review
Feedback summary: 

The team has managed the project well, ensuring the development runs smoothly and providing excellent deliverables thus far. They communicate well despite geographical distance between the teams, and always respond quickly to any requests.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there. 

I'm development manager for an airline, and am currently leading the app development area for our internal team and for our clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PSL Corp.?

We needed work on the development of mobile apps. As an aviation company, we don’t have such a big development team so we needed a partner.

SOLUTION

What was the scope of their involvement?

We started an innovative project with them—the idea was to learn together. They worked on the development of a chatbot for us. Our goal is to build a platform in which we can connect any channel.

What is the team composition?

There were three developers, two architects, a master, a proxy product owner, and two testers.

How did you come to work with PSL?

We opened an RFP and PLS was one of the companies that participated.

What is the status of this engagement?

We started working with them in September and the project is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've done well working with them; they're a really good partner. They've been very involved in the process. They also provide excellent support on UX, development, and tool evaluation, while the internal feedback from the technology team has been great too.

How did PSL perform from a project management standpoint?

It has been great until now. We are in a transition on the project so it is evolving but everything is good so far.

What did you find most impressive about them?

Their commitment has been key. Anytime we have asked for support on their side, they always respond quickly.

Are there any areas they could improve?

There are some cultural differences that can sometimes cause misunderstandings, but that’s normal and has happened to us before with suppliers from other countries.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Software Development for Strategy Consulting Firm

“PSL Corp empowers our company to build a more cohesive and results-oriented team.”

Quality: 
4.0
Schedule: 
4.5
Cost: 
3.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2018
Project summary: 

PSL Corp provides staff augmentation to support the development phase of software tools. Programmers work with JavaScript, Material Design, and Material Components to build apps on React Native and Angular.JS.

The Reviewer
 
50 - 100 Employees
 
San Francisco, California
Pedro Veintimilla
Project Manager, Keystone Strategy
 
Verified
The Review
Feedback summary: 

Onboarded through a flexible, collaborative process, PSL Corp’s developers produce best-in-class software solutions. Three months from launch, the invoicing app has processed about $3 million, and several users have migrated to the new platform. Senior resources thoroughly train internal staff.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Keystone Strategy is a consulting firm with business strategy and digital transformation expertise. I work for Keystone Labs, a subsidiary that develops technological tools to facilitate our client engagements.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PSL Corp?

We’re currently building new capabilities for our business. As part of this process, we had worked with some outsourced vendors from Costa Rica. Those teams didn’t provide the level of quality we needed, so we hired PSL Corp as our new partner.

SOLUTION

What was the scope of their involvement?

We’ve worked with PSL Corp on multiple projects including a collaborative invoicing tool. At the start of our collaboration, we restructured our workflow and management processes. They developed all the API endpoints to connect our databases to each service we use.

The team initially developed our mobile app on AngularJS. Currently, they’re in the process of migrating it to React. They developed most of our frontend using Material Design, Material Components, and in-depth programming with JavaScript.

One of the main aspects of our relationship is acquiring new knowledge that we didn’t previously have available internally. Their services include a mentoring program that allows our in-house team members to learn from their more senior developers.

 What is the team composition?

We work with five nearshores of PSL Corp’s developers who are based in Colombia. They collaborate with our internal management and design engineering team that’s located in San Francisco.

How did you come to work with PSL Corp?

I have a good friend in the startup space who works out of Colombia. He recommended working with PSL Corp. Based on research I conducted on Clutch.co and similar websites, they’re top-rated in Colombia for this kind of job.
 
How much have you invested with them?

We spend $30,000 per month on their services.
 
What is the status of this engagement?

We started our business relationship with PSL Corp about six months ago.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

PSL Corp supports our vision of finding ways to integrate data with the best available solutions. At our directive, they build best-in-class (rather than all-encompassing) software for each necessity to our business growth. Our product is still in development. While it’s difficult to comment on metrics, PSL Corp has undoubtedly produced results. 

Over the last three months, we’ve transitioned some of our users to the new platform. So far, we’ve processed around $3 million through our invoicing app. While not strictly due to their work, these results are from a combination of factors that occurred around that time.

PSL Corp empowers our company to build a more cohesive and results-oriented team. Their mentorship program has edified our in-house teammates, who have learned much from the team’s senior developers.

How did PSL Corp perform from a project management standpoint?

Both our teams are using the same project management systems. We established what those would be, and how we wanted PSL to work with them. We mostly use Jira for project management, Confluence as a knowledge repository. Through slack, we have a constant level of communication.

What did you find most impressive about them?

PSL Corp maintains a focus on quality and customer satisfaction. The company is very responsive and continuously assesses if their team is meeting expectations. For me, the best part for me has been working with the business development lead. Our consistent contact helps ensure that we’re happy.

When they select new developers for us to work, we have the chance to test them out first. Then, we can determine whether to keep them on at a discounted fee or even for free. This level of consideration and involvement makes us feel like a valuable partner. PSL Corp is always looking for ways to improve our relationship. It’s obvious they’ll grow their business if we end up hiring additional resources. In the end, their approach shows how invested they are in our success.

Are there any areas they could improve?

They could manage some of the staffing process-related communication issues better. There’s been some latency in responses from the administrative side of their business. We also expected lower costs. The current price point is comparable to the U.S. or European market, so we expected them to produce better results autonomously with less involvement from our side.

We’d initially budgeted for lower-level developers, but those resources didn’t meet our expectations. Hiring more senior developers increased the total cost more than we expected. Even with the higher-level engineers, we’ve had to invest a lot of time ensuring they’ve understood our requirements.

4.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They’ve mostly been on time, which is a challenging area in the development world.
  • 3.0 Cost
    Value / within estimates
    We thought that the price would be a little lower.
  • 4.0 Quality
    Service & deliverables
    The quality of their work is good, but some things on the admin side are not quite at the same level yet.
  • 5.0 NPS
    Willing to refer

Web Dev for Location & Mapping Platform

"Their way of working is truly a partnership versus a vendor."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jun. 2017 - Ongoing
Project summary: 

PSL Corp. worked with the in-house development team to build a platform portal using JavaScript, automation tools, and other technology stacks. They also worked on the server's backend.

The Reviewer
 
5,000-10,000 Employees
 
Seattle, Washington
Director of Engineering, Location & Mapping Platform
 
Verified
The Review
Feedback summary: 

The team has impressed with their thorough engineering practices and up-to-date technologies. Particularly vital was an important deliverable, during which they went beyond the call of duty to ensure it was made on time. Their willingness to collaborate and their expertise sets them apart.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the director of engineering for a location and mapping platform. We create the developer framework for our flagship product.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PSL Corp.?

We needed web development for our platform.

SOLUTION

What was the scope of their involvement?

They were specifically tasked with helping my team build the web portal to the platform and were critical in executing against my plans to deliver on this part of the platform. They owned a significant part, approximately 25%, in that contribution in the developer frameworks.

They use good software engineering practices such as test automation, continuous integration and deployments using Angular technologies with JavaScript, and test automation tools such as Selenium, Cucumber, and Mocha. They have also been using Node.js on the backend for the server. They use all the latest technology stacks that anyone building single web applications would expect.

What is the team dynamic?

There's been a combination of eight to nine people, with a mix of about six developers and three test automation engineers throughout the collaboration.

How did you come to work with PSL Corp.?

Our company vetted different vendors and chose them based on affordability, trust, dependability, and technology experience. We were interested in finding a development center that was somewhat central to our U.S. locations in Seattle, Chicago, and Burlington. We felt that they could accommodate those different time zones.

What is the status of this engagement?

Our engagement began in June of this year, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had a big delivery in September/October this year. Without PSL’s help, we would not have made that deliverable. They stepped up even during the final few weeks. They were always able to help and contributed every way they could, without any limits to their working hours.

How did PSL Corp. perform from a project management standpoint?

As part of our agreement with them, they must use our tools: Confluence and Jira, as well as our online communications tools based on Cisco.

What did you find most impressive about them?

Their way of working is truly a partnership versus a vendor. Even if bad things are happening within their company, they're up front with us so we can work together to find the solution.

Are there any areas they could improve?

The only area of improvement would be to control their churn a little bit, as one of the negatives we had during our engagement was developers leaving the team. We invested the time in training those developers, and then they would leave.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    Only because I think there is always room for improvement.
  • 5.0 NPS
    Willing to refer

Software Development for Digital Advertising Agency

“Their team has been very responsive and great to work with.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May. 2017 - Ongoing
Project summary: 

Using data stored in a database warehouse, PSL works with the data engine team and creates new UI to enable users to easily create different audiences and reports. The relationship is ongoing.

The Reviewer
 
5,000-10,000 Employees
 
San Francisco, California
Product Manager, Digital Advertising Agency
 
Verified
The Review
Feedback summary: 

The tools they are building are bringing positive feedback, especially with regard to the development speed. Although there have been changes mid-stream, the team responds collaboratively. The team provides strong expertise in their field and excellent customer relationship management.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a digital advertising agency. I’m the Product Manager. I work on the App Console tool within the Unity product suite.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PSL Corp?

AMP Console is a user interface that allows our users to create an audience segment and reports and push those out to platforms.

SOLUTION

What was the scope of their involvement?

We have data sources that are stored in Redshift. PSL worked with our data engine team who processes the data and provides it to PSL. They make sure that the data is presented with a new UI that enables users to easily create different audiences and reports.

What is the team dynamic?

We have 3 people on the backend, 3 on the frontend, 3 in QA, and a requirements manager. We’ve had a couple of frontend people switch within the roles.

How did you come to work with PSL Corp?

I didn’t make the hiring decision.

How much have you invested with them?

I don’t know.

What is the status of this engagement?

I’ve been working with them since May when I came onboard, and the relationship is ongoing. PSL has been working on this specific product since January.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve had a great relationship. We are building up the tools, which will be ready for launch in January. We’ve received a lot of positive feedback from different people on the speed at which we’re developing different features. There have been business changes in the middle of creating features requiring us to pivot and make sure there are new data sources or complete overhauls to the tool. Their team has been very responsive and great to work with. I like how collaborative they’ve been. If I need something changed, they work with me to find out what the best way is for the user.

How did PSL Corp perform from a project management standpoint?

They’re very organized and communicate well. We use Slack for regular chats, but we also use JIRA and Confluence. We also share documents on Google Drive.

What did you find most impressive about them?

They’re good at their jobs. They ask good questions, and the relationship has been collaborative. They ask for feedback, and if I provide any, they’re quick to adjust to make sure everything goes smoothly. They have internal meetings and training sessions to be sure they are providing good customer service. Our team feels taken care of.

Are there any areas they could improve?

Some of the communication goes through engineering so I might not find out about it. That’s more because of how it’s set up on our end because the relationship was set up with engineering.

5.0
Overall Score It’s been a great experience.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    My rating is because of the time difference. They are in Colombia, and I’m in San Francisco. They are flexible to make sure someone on the team is available during our hours.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    If we agree on something, they deliver it.
  • 5.0 NPS
    Willing to refer

Web App Dev for Sales and Marketing Software Firm

"The developers are very careful to deliver a quality product from the start."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Jun. 2017 - Ongoing
Project summary: 

PSL Corp. built a CRM marketing web app. It uses HTML, CSS, JavaScript, and AngularJS, with a backend on Microsoft Technology Stack using C# and .NET. They do ongoing maintenance as an outsourced dev partner.

The Reviewer
 
11-50 Employees
 
St. Louis, Missouri
Vice President of Development, Sales & Marketing Firm
 
Verified
The Review
Feedback summary: 

With a tight focus on quality, they excel at producing bug-free code for each solution the first time. This, along with a culture marked by integrity and agile experience, make them unmatched as an outsourced dev team. While their expertise could expand, they’ve mastered their core tech offerings. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a CRM [customer relationship management] and marketing automation platform. I’m VP of software development. I manage all the development activity, the processes, the team, and everything that goes into creating our product.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PSL Corp?

We had quality issues with the outsourced team we were using. We needed a more mature team to develop our web app.

SOLUTION

What was the scope of their involvement?

Our product is a SaaS [software-as-a-service]-based CRM marketing automation platform. It’s a web-based app. We use HTML, CSS, JavaScript, etc. Some pieces use AngularJS.

The underlying system is on the Microsoft Technology Stack. Most of their backend work for us has been in.NET and C#, with some SQL Server work. We also built some parts of the stack on AWS [Amazon Web Services] and do some hosting locally. Some minor parts of the system are done in other languages; we’re working in a little bit of PHP and Ruby on Rails, which they’re reluctantly helping us with since it’s not their main area of expertise.

What is the team dynamic?

They provide our entire development team. The team of 9 includes a scrum master, QA, engineers, automation QA engineers, and frontend and backend developers. They build the product and maintain it in close collaboration with our product management team here and with me.

How did you come to work with PSL Corp?

Our current team wasn’t working out for us, and we wanted to make a change. We contracted with a company that helped us vet a lot of potential outsource partners. We narrowed it down to 3 companies, based on what we were looking for, and interviewed each. After talking to them all extensively, we decided that PSL Corp. was far and above the best.

One of our criteria was that the firm share a time zone with us or be very close. We have the same time zone with PSL Corp. half of the year until daylight savings, which is manageable.

More important than time zone was their maturity in process. They’re an agile shop and have been for a long time. They know more about agile processes than I do, even though I consider myself an expert. Their company culture matches ours very well. One of our core values is “do the right thing.” They were right on par with us on that.

How much have you invested with them?

$500,000–$1,000,000 a year.

What is the status of this engagement?

We started working together in June 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

So far, we’ve done 4–5 releases to production with them. It took them a little while to ramp up, but since then it’s been going well. There have been no bumps at all with 3 out of 4 of those releases.

We push releases in the middle of the night. The next morning, the support team can’t tell that we’ve released something new. That’s how seamless their work is. While our previous team’s releases would need 2 or more rounds of support adjustments, these releases require none. It makes everybody in the company smile. I’m very happy about that.

How did PSL Corp perform from a project management standpoint?

Organizationally and team-wise, they’re great. We started off using Scrum and quickly progressed to Kanban. That was my suggestion, and they took to it right away. It’s been very nice to work with a team that is excited about using such an advanced process.

I was impressed with their initiative in researching Kanban. One team member was out a few days due to illness, and he spent that whole time researching it so he’d be ready to go with it when he got back. It’s been neat to see that.

Our next step, which we’ve already begun, is to move to more of a DevOps-style process. It won’t involve the Kanban approach.

What did you find most impressive about them?

The difference in work quality, and quality-focused mindset, between them and our previous team underscores that they’re who we were looking for. Our previous team would push out code very quickly, but it was almost always poor-quality. It had bugs and either didn’t fix the original problem or caused worse problems. That meant our actual productivity was low, even though they worked quickly.

We haven’t seen that with PSL Corp. The developers are very careful to deliver a quality product from the start. The QA engineers don’t let errors slip through. It’s been a good, high-quality experience so far. Nothing is perfect dealing with human beings, but it has been very smooth. They’re clearly very interested in making sure that their quality metrics are high.

Are there any areas they could improve?

They ask me almost too often how well they’re doing so they can improve. That’s not a bad thing. The management team has been flexible and willing to do business in ways that are slightly different from their normal process.

There is a downside in working with them that’s also an upside: They’ve developed a particular system to ensure that they deliver a high-quality product. This extends not only to code, but also to the engineers and the teams that they assign. When have requests that deviate somewhat from their system, they push back with the concern that their product won’t be as high quality with that change.

That’s both heartening and frustrating. I’ve worked with teams that promise they can deliver whatever you ask for. That always feels good on the front end, but when they fail to truly deliver it, that’s a problem. So while I appreciate their honesty, they could improve by broadening their areas of expertise. For instance, I’ve requested a Ruby developer, and they’re working on it. But they don’t have that as a center of excellence. I’d love for them to add technologies to the ones they already feel comfortable with.

5.0
Overall Score It’s been very positive from the start. They have been great, and I’ve been very pleased with them.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Deadlines are fluid in our methodology. It’s extraordinarily difficult to estimate.
  • 4.0 Cost
    Value / within estimates
    The cost for engineering hours is a little bit higher than in other places internationally but the team is worth the money. They make up for it with a very high-quality product.
  • 5.0 Quality
    Service & deliverables
    Every interaction with them has been very customer-focused They tell me what they can actually deliver, not just what I want to hear.
  • 5.0 NPS
    Willing to refer
    I would definitely refer them. They’re the best outsource firm I’ve worked with, by far.

Software Development for Catalog Sales Company

"They don't only deliver what the client is asking for, but they generate added value."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
2010 - 2016
Project summary: 

An enterprise group with a network of over 2 million customers uses a custom web information system from PSL for their catalog sales and continues to develop new modules regularly.

The Reviewer
 
10,001+ Employees
 
Medellin, Colombia
Camilo Ocampo
Technology Chief, Novaventa
 
Verified
The Review
Feedback summary: 

Business sales have tripled in the 6 years since implementation, and the percentage of digital transactions has increased to 80% from 10%. PSL is highly regarded for their project management, speed, and reliability. They are considered a thought partner and consistently deliver beyond expectations.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for Novaventa, a company that is a part of the Nutresa Group. Grupo Nutresa has a strong food network across the country and has more than 50 companies in Colombia. It is also very strong in Central America. We are different than the other companies in the group and we are the only company in the group with direct outreach and access to consumers. We have around 200 million dollars in revenue per year. We try to reach customers through alternative channels, such as sales catalogs, vending machines, retail, physical stores, e-commerce, and all others forms we can use to have direct access to consumers.

I am in charge of the technology department for Novaventa. We lead all technology projects for the company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PSL Corp.?

About 10 years ago, Grupo Nutresa was migrating its ERP [enterprise resource planning] from JD Edwards to SAP. In these implementations, we saw that SAP wasn’t a fit for Novaventa. In 2009 or so, we started looking at which software solutions were available in the market for catalog sales, and we found that PSL had developed one for another catalog sales company in Mexico and Peru.

SOLUTION

What was the scope of their involvement?

In 2009–2010 we bought PSL's software and adapted it to our business needs. This is what we call the Antares software today. It’s a legacy software that has been tailored for us with new modules and we have been investing in it ever since.

This project started with 11 developers. Since that moment we’ve had an average of 6–7 developers on average per year. At the moment we have a team of 11 people working with us. Basically, the main development components are done using Java with database integrations DB2 and SQL. There are certain technology frameworks that they use such as Angular, Confluence for requirements analysis, and JIRA for tasks and project management. All of these technologies are used for project management. They use a strong framework which is a coding accelerator called Gbrain, which has allowed us to have great speed in development for the creation of automatic screens. For OPS topics, development of automatic tests, for central security, and auditing modules there’s a Gbrain framework that we have acquired on which we are working on as well.

Since 2010, this software, which is a web solution, has allowed us to triple our business sales since its implementation 6 years ago. This web-based solution has allowed us to connect with our large network of clients and the market itself. 

We have more than 150,000 clients and a network of 2 million consumers. PSL acted as a consultant and a strategic ally that has supported us in the development of these new modules that we’ve needed. It’s been 6 years of full development. I would like to highlight that all of the projects we are working on with PSL are done in Agile, Scrum, and Kanban, and this has allowed us to be quick with deliverables for the business.

How did you come to work with PSL Corp.?

We did an RFP [request for proposal] in 2009–2010. Based on our experience, we didn’t want a software made from scratch. We searched the market to see which software existed for catalog sales companies. In that time, we only found two types of software in the world of catalog sales. We discarded one because it wasn’t adaptable to our needs. The other one was PSL’s solution.

Additionally, we wanted a proper RFP, a well-managed selection process, so we invited 6 big providers and software shops in Colombia. To give you a point of reference, some of them are Intergroup, MDM, Pragma, and Tap. The board of directors of Novaventa participated in the selection process.

We evaluated the resumes of the participants, evaluated the company as a whole, and evaluated functionalities and technical specifications. In the end, we chose the best-qualified candidate in an evaluation process that lasted two months. Price Waterhouse Cooper audited the group and the whole process as well and said it was a very well conducted process.

PSL had a big advantage of having developed a system for direct sales in Mexico and Peru. This was the main reason for choosing them in my opinion because we didn’t want to have to start a software from zero with a provider that didn’t know about the world of catalog sales. They already had knowledge on this sector and had developed a similar software like this one. This was a big motivator to make the decision to work with them on this project. 

How much have you invested with PSL Corp.?

This initiative was big and it had an implementation cost of more or less 5 million dollars. 

What is the status of this engagement?

The project lasted less than a year. It started in 2010, lasted around 10 months, and was finalized in the same year. Since then, we have been working for 6 years with this provider. The relationship is ongoing and it keeps expanding.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

There are many things to highlight in terms of the results. The software solution has allowed us to migrate all of our catalog sales. Previously, in 2010–2011 everything in catalog sales was done on paper. Our clients made orders through physical order forms. What we did was to digitalize those orders.

Since we started to evolve this software towards a more digital process, we have managed to migrate it. In 2011, 10% of our sales started to come from the digital world. The next year, it was 30%, and today we count with 80% of our sales being done digitally.

Thanks to having implemented this system, we have been able to migrate 80% of our sales to digital formats. Five years ago, we didn’t imagine this would happen. Today, all of our sales come through digital media through our platform and this is a supremely positive win! This is one of the main indicators.

In 2010, with our previous systems, we had the capacity to bill more or less 1,000–2,000 orders, or 3,000 daily orders maximum because of the capacity of our information system. Today we are having peaks; for example, this season has had more than 10,000–15,000 orders. As I mentioned, we have tripled. We wouldn’t have been able to sustain this level of business growth using JD Edwards.

This new system allowed us to support the triplication of our business; sometimes it’s even quadrupled. Today, we are using more or less half of the capacity it has. The system, as we planned it in the beginning, supports around 30,000 to 40,000 daily orders. We are only filling 10,000–15,000. An important item is that this system is billing around 2 to 3 million annual orders. In previous systems, this was not possible. 

How did PSL Corp. perform from a project management standpoint?

Another important milestone is that PSL, as a provider of Agile methodologies, has allowed us to have early victories and faster speeds that have been very different to the projects we used to do before which were very traditional. Today, we are implementing close to 20 annual projects with them. The power of being able to implement so many projects in a year is possible thanks to the good relationship we have with this provider. The Agile methodologies have been a big win inside Novaventa because we used to spend a year implementing a project, and today, we easily implement things in 1 or 2 months. The longer projects that we have implemented with this provider have lasted 3 months. 

Previously, all of the project management was done following PMI [Project Management Institute]. When we changed to the Agile methodology, we mixed PMI topics with an Agile method. Today, there are tools that the provider uses that allows us to do all the project management. There is a Scrum master on behalf of PSL. She is in charge of coordinating with the development team. We synchronize our team with the Scrum master from PSL with tools that support Agile such as JIRA, Confluence, and Trello. We do daily stand-up meetings, retrospectives, and everything else in that methodology. 

What did you find most impressive about PSL Corp.?

There's something that really grabs my attention about this provider. The added value they provide is that they deliver what we ask of them. Every time I send the business requirements, they deliver more than what was expected. I know that they will always meet my expectations. 

I always tell them, “Please understand that as a business leader, I will ask you to solve my need. I always expect you not only to do what I ask but that you give me a better solution. I want you to propose things, to surprise me with various alternatives to my needs." In these 5 years, they have always managed to surprise me. They are always proposing relevant things and updated technologies, and I think this is what I want to highlight that they do really well. They don't only deliver what the client is asking for, but they generate added value.

Are there any areas PSL Corp. could improve?

No, honestly, the relationship with them has been really good.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    I believe they are really good but there are cases in which there are delays. But if time estimations are off, it's something that may be solved.
  • 5.0 Cost
    Value / within estimates
    The return on investment that we've had versus other development investments has been totally compensated.
  • 5.0 Quality
    Service & deliverables
    For deliverables always on time, their cost approximations, and added value.
  • 5.0 NPS
    Willing to refer
    They've been a great provider that has leveraged the triplication of our business growth in the past 6 years.
Verification

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Verification Level
Bronze
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Colombia
ID
890.923.937-6
Date of Formation
Mar 13, 2000
Last Updated
Apr 18, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
20
OVERALL REVIEW RATING
4.7
Source
Clutch
LAST UPDATED
October 15, 2019