What was the scope of their involvement?
Initially, we conducted weekly conversations to assess our sites and identify potential pain points, including SEO compliance, graphics updates, and areas where we could improve efficiency. At this stage, they established the timeline estimates and gave an overview of the feasible functions they could add.
They completed and published two WordPress sites: renovating our main NASC site and its members-only section as well as our annual conference site. They also worked on our adverse event reporting system (NAERS), which allows suppliers to track products and keep updated any product issues. Finally, they introduced us to HubSpot to manage our membership base.
What is the team composition?
The main three-person team included designers and developers. Their co-founder served as our main point of contact, maintaining constant communication to ensure project completion.
How did you come to work with ProFromGo Internet Marketing?
One of our employees referred us to them. After researching their company, we conducted a conference call to meet their team. Unlike other companies that outsource to international developers, we appreciated that we could meet their entire staff because an in-house team would encourage responsiveness and mitigate miscommunication.
What distinguished ProFromGo Internet Marketing was their willingness to speak frankly. We’ve gone through at least five different web development agencies where the biggest challenge was over promising and under delivering. They told us what we wanted to hear rather than what we needed to hear. Unlike their competitors, ProFromGo Internet Marketing openly told us what we could achieve with our technology and what couldn’t be done.
How much have you invested with them?
We’ve spent about $80,000–$100,000 so far.
What is the status of this engagement?
Work began in 2016 and is ongoing.