Pressly

BACKGROUND

Please describe your company and your position there.

I'm the IT specialist in a company. My duty is to take care of all IT infrastucture.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pressly, and what were your goals?

We had problem with managing our clients data. We had many different sales deals, but any application to manage them and analys. Pressly is a partner of Bitrix24 application and thier goal was to create new business processes in Bitrix application. What is more thier integrated it with our ERP system and made business automation.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them throug referall and appointed a meeting to discuss our case. Mr Jakub was a pure professionalist and had a hughe knowledge about business processes and CRM application. After the meeting we got an offer from Pressly and it was acceptable for us. Then we started our cooperation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Pressly designed all business processes connected with our sales team. We started from analysing our company and processes mapping. Then Pressly created the scope of work and in miles stones wrote what we have to do. The first milestone was an integration with our ERP system. Then Pressly started to adjust Bitrix for our expectation. Throug the whole process there was an excellene communication with our sales team to meet their needs. After adjusting system, they made a coaching workshop for managers and then employees. The whole project was run in SCRUM methodology.

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with CEO Mr Jakub Wejwoda and his developers Kacper and Paweł.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our sales team now works more efficient. Since this project we noticed the raise of income up to 20% and I'm sure that part of it is a result of new CRM system. What is more, sales team is very satisfied with using Bitrix.

Describe their project management style, including communication tools and timeliness.

They were very flexible, they worked in SCRUM and used Trello for task management, Slack for communication and Clockify for time management. The communication was excellent during the whole project.

What did you find most impressive or unique about this company?

Communication and the level of professionalism. They are expercts in that field and know how to make a proper business workshop, analyssis and implementation. I was also imprresed about Kacper and Paweł - developers. They worked realy fast and everything worked and still work fine :)

Are there any areas for improvement or something they could have done differently?

No, in my opinion, other companies could learn from Pressly.