PowerSync

BACKGROUND

Introduce your business and what you do there.

I’m a platform architect for the B2B e-commerce platform at one of the largest publishing houses in the world. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PowerSync?

We use a subscription model, and we hired PowerSync to build a module that would allow us to sell subscriptions to our customers on e-books and our medical products. 

SOLUTION

What was the scope of their involvement?

PowerSync provides us with e-commerce development. Initially, we provided them with a brief. The team has developed our subscription module using PHP. Currently, they provide us with support services. 

What is the team composition?

We’ve worked with four teammates from PowerSync, including Igor (Founder, Innovator & CEO). 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I’d like to shout out Igor. 

How did you come to work with PowerSync?

They were already a partner of our company. 

How much have you invested with them?

We’ve spent $8,000–$9,000. 

What is the status of this engagement?

We started working together in March 2023, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The engagement has been successful; PowerSync has achieved what we were looking for. The team is very professional, highly skilled, and very articulate. 

How did PowerSync perform from a project management standpoint?

They deliver on time and within the budget. We’ve set up a Slack channel and are constantly in touch with them. Our communication is smooth and fluid. 

What did you find most impressive about them?

PowerSync has great resources. 

Are there any areas they could improve?

There’s nothing I’d have them improve. 

Do you have any advice for potential customers?

Go for PowerSync — they’re very good!

BACKGROUND

Please describe your company and position.

I am the President of a healthcare company

Describe what your company does in a single sentence.

E-Commerce for home medical supplies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PowerSync to accomplish?

• Magento development & support
• Salesforce customization

SOLUTION

How did you find PowerSync?

Online Search

Why did you select PowerSync over others?

• High ratings
• Company values aligned
• Expert in 2 platforms we use together

How many teammates from PowerSync were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Custom Salesforce payment processing module.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to move our payment processing to a new provider, take payment in the platform of our choice and add some automation for time savings.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent communication and delivery. Their team was a joy to work with and delivered exactly when they said they would.

What was your primary form of communication with PowerSync?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are experts in 2 enterprise tools (magento and salesforce), have built apps using both of those and can deliver work at a high level on both.

Are there any areas for improvement or something PowerSync could have done differently?

This project was delivered exactly as desired.