PixelTeh

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a new company. We’re building a travel planning software.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with PixelTeh?

They’re building a web-based application for travel planning and making itineraries.

SOLUTION

What was the scope of their involvement?

We haven’t launched the product yet. They’re currently working to develop it. Users can build trip itineraries, and it also facilitates the work of travel agents and concierges. It includes multiple unique and complex features. They’re building the front- and backend. 

What is the team composition?

I have one main point of contact that manages my account, and there’s another team member that manages their team. We have one or two developers working on the project, depending on our needs. Once COVID-19 hit, we went from two developers to one. 

How did you come to work with PixelTeh?

I found them on Upwork. 

How much have you invested in them?

We’ve spent between $60,000–$70,000 so far. I expect that we’ll spend another $60,000 before we’re done. 

What is the status of this engagement?

We’ve been working together for about 10 months, and our work is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s everything and more than I dreamed it would be. I’m very happy with their work so far. I can’t describe the joy of seeing it come to life through their work. They’re also very cost-effective and have been accommodating when dealing with the economic fallout from COVID-19. 

How did Website Express perform from a project management standpoint?

They’re very professional. Every day, we get a breakdown of the work they’ve done. We use Trello to manage the project and Slack to communicate. 

What did you find most impressive about them?

Their communication is impressive. The regular updates and questions they ask help the project move forward seamlessly. 

They’re imaginative and innovative. There hasn’t been a single technical challenge that they haven’t been able to overcome. They’ve never told me something can’t be done. 

Are there any areas they could improve?

Not really. The only thing that is frustrating is that sometimes the process has been a bit slower than I anticipated. However, considering that I’m not a software engineer, I can’t fully appreciate the amount of time it takes to create these things. 

Do you have any advice for potential customers? 

I recommend hiring them. I picked them out of hundreds of vendors I found on Upwork. They outshined the others because of their consistency and quality. 

BACKGROUND

Please describe your company and position.

I am an executive of a Media company

Describe what your company does in a single sentence.

Revenue Operations & Sales Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PixelTeh to accomplish?

• Upgrade our sales outreach and client collaboration platform

SOLUTION

How did you find PixelTeh?

Other

Why did you select PixelTeh over others?

• High ratings
• Good value for cost
• Company values aligned
• Other

What was the size of PixelTeh’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pixelteh upgraded and refactored our codebase, built new features both for our internal team to be more efficient and to help clients work with us more easily.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• completion on time and on budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our main point of contact is a skilled project manager, is technically capable, and knowledgable about the domain we operate in. We have gotten to know him well and consider him part of our team.

What was your primary form of communication with PixelTeh?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They showed great communication. Realistic about hours and work needed to make big ideas come to life.

Are there any areas for improvement or something PixelTeh could have done differently?

Not worth reporting here, no.