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Pastilla Inc.

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Pastilla. For people. For progress.

Pastilla is a Los Angeles-based creative and digital agency helping public-facing organizations make complex services clear, usable, and trusted. Since 2004, we’ve partnered with governments, nonprofits, and global brands on branding, web design and development, UX/UI, campaign strategy, and content.

Clients include Clean Power Alliance, City of Corona, Sacramento Public Library, City of LA Recs & Parks, PlayLA, Metrolink, Santa Clara Valley Water, and Black Girls Code. 

  • Min project size
    $75,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    10 - 49
  • Locations
    Pasadena, CA
  • Year founded
    Founded 2004
  • Languages
  • Timezones

1 Language that we service

  • English

2 Timezones that we service

CET
Central European Time (CET)
PST
Pacific Standard Time (PST)

1 Locations

  • Pasadena , CA

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    Pricing Snapshot

    Min. project size $75,000+
    Avg. hourly rate $150 - $199 /hr
    Rating for cost 4.7 /5

    What Clients Have Said

    Pastilla Inc.'s pricing ranges from $1,200 to $40,000 depending on project scope, with clients appreciating their value for cost and quality of work. They provide comprehensive services, maintaining strong communication and project management throughout engagements.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    Confidential based on 0 review
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Pastilla Inc. Review Insights

    Overall Review Rating

    4.8
    • Quality 4.8
    • Schedule 4.6
    • Cost 4.7
    • Willing to Refer 4.9

    Top Mentions

    Review Highlights

    • Personalized Client Interaction

      Clients valued Pastilla Inc.'s personalized approach, noting their ability to understand and adapt to specific client needs. This personal touch has been crucial in building effective collaborations.

    • Creativity and Unique Solutions

      Pastilla Inc. is recognized for their creativity and unique solutions, especially in logo and identity package creation. Their work has been described as professional and innovative, meeting specific needs creatively.

    • Effective Marketing Campaigns

      Pastilla Inc.'s marketing efforts have led to significant engagement and attendance increases. Their data-driven strategies and digital marketing skills have been particularly effective.

    • Strong Project Management

      Multiple clients praised Pastilla Inc. for their effective project management. Their structured approach, regular communication, and timely updates ensured smooth project execution and client satisfaction.

    • Responsive and Reliable Team

      Clients appreciated Pastilla Inc.'s responsiveness and reliability. The team was always available for queries, provided quick turnarounds, and took ownership of their work, leading to consistent client satisfaction.

    • Room for Improvement in App Development

      Some clients noted challenges in the app development process, including time difference issues with subcontractors. However, Pastilla Inc. addressed these issues promptly and took responsibility for resolutions.

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    Our Story

    Pastilla started with a simple belief: the everyday is where trust is built. For over 20 years, we have been the creative partner for organizations that put people first. We swap agency buzzwords for plain language and swap "changing the world" for actually improving how it works. From digital tools to civic campaigns, we design for progress that is grounded, accessible, and ready for the realities of daily life.

    What Sets Us Apart

    Built for clarity where trust is the KPI

    We help organizations simplify complex information and services into experiences people can use, understand, and act on, especially when the audience cannot be left behind.

    Insight to execution, without the handoff gap

    Strategy, creative, and digital live in one team, so decisions carry through from research to messaging to design to build, and performance is measured, not guessed.

    Senior-led delivery that reduces risk

    You get experienced leaders, clear decision-making, and tight documentation, so stakeholders stay aligned and work ships cleanly, on schedule, and ready to scale.

    Tools and Technology

    Adobe Creative Cloud
    HubSpot
    Mailchimp
    Jira
    GitHub
    AWS
    Microsoft Teams
    Monday.com
    Zoom
    Google Drive
    Figma
    Wrike

    Commonly Asked Questions

    Teams with real stakes and real audiences, especially organizations that need clarity, trust, and strong execution across brand, marketing, and digital.

    Discovery and alignment, strategy, concept and design, build and QA, launch, then optimization. Clear milestones, documented decisions, and structured feedback throughout.

    A senior core team, typically a project manager, a strategist, and a design lead, supported by specialists in copy, development, and marketing as needed.

    Yes. We can support iteration, optimization, analytics, content updates, and ongoing enhancements after launch.

    We align on outcomes up front (engagement, sign-ups, task completion, conversions, awareness), then track performance and improve based on what people do and need.

    Locations (1)

    21 Miller Alley Pasadena, CA, United States 91105

    10 - 15

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