What was the scope of their involvement?
Panda Group has done everything for us. There were times when I provided them with designs that I had created with someone else, but they also do design work. They’d often take those designs and make it work better with our website’s Magento backend. Furthermore, they worked on the website’s UX.
If a customer runs into something on a product page that is confusing, Panda Group is able to provide a solution, whether it is on how to make popups better or ways to automatically show different options to customers. It’s important to us that users aren’t slowed down in the learning process of the site. Panda Group has been crucial in ramping up a user’s journey with their design changes.
Additionally, they created a water filter calculator that helps people choose which water filter system to buy based on a step-by-step process that analyzes various household factors. Over the last year, our work with them has increased. From a competitive standpoint, I’ve been trying to keep the site up to date as much as possible, and am giving Panda Group projects at least once a week that take anywhere from two to 15 hours.
What is the team composition?
I work with four to five people, who are all of top quality.
How did you come to work with Panda Group?
I found them on Upwork.
How much have you invested with them?
I’ve spent $55,000 on their services so far.
What is the status of this engagement?
We started working together in January 2014 and the collaboration is ongoing.