Outpace

Introduce your business and what you do there.

I’m the office manager for a restoration company. We do foundation repair, water damage, and mold remediation.

What challenge were you trying to address with Outpace?

Our SEO wasn’t doing well. We felt that we were stagnant, and we needed someone who could move us forward.

What was the scope of their involvement?

Outpace has worked with our Google listings to get them active and relevant.  They’ve done blogs and some website maintenance, but overall, they’ve been very aggressive at helping us rank better on Google.

We already had a website, but they’ve fine-tuned it to make it work better with Google. They showed us we had some broken links, and they’ve been instrumental in repairing backlinks. Moreover, they give us their opinion. We might have ideas about what we want to do, but they suggest better ways to go about it.

What is the team composition?

They have other people in the background, but we’ve met with the two co-owners.

How did you come to work with Outpace?

Our owner found them through one of their ads. We didn’t know them; we took a shot in the dark. Initially, we had 4–5 meetings with Outpace before we decided to pull the trigger, and we’re glad we did.

How much have you invested with them?

We spend almost $3,000 per month. In total, it’s been around $23,600.

What is the status of this engagement?

We started working with them in April 2021, and our relationship is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We haven’t had to pay much for our PPC because our SEO does better now. They’ve also brought us to page one on several keywords, even though some weren’t even ranking.

How did Outpace perform from a project management standpoint?

We’re pretty satisfied with them. They get back to us right away, and the team stays on top of the project. Whenever we have a question or concern, they take action immediately. Also, they keep us informed and use Loom videos on the emails to show us what they’re talking about.

We communicate through emails, phone calls, and Zoom meetings, but the Loom videos have been helpful. It’s so much better than just having the printed word without inflection or tone.

What did you find most impressive about them?

They’re our partners; we’re not just another number to them. Outpace wants us to succeed, and we can see it in how they handle everything.

Are there any areas they could improve?

I don’t have anything negative to say. We’d definitely look at them if they offered other services down the road.

Do you have any advice for potential customers?

Be completely honest about what you need. They’ll give you great feedback, but you have to tell them your needs, past experiences, and goals. Moreover, you have to look at your ROI instead of the dollar. We’re paying more to Outpace, but we get what we pay for. With our previous company, we were paying nothing and getting nothing.

Please describe your company and your position there.

I am the Chief Operating Officer for a foundation repair company. I help oversee our marketing, media, and tech/internet presence.

For what projects/services did your company hire Outpace, and what were your goals?

We were wanting to position ourselves as a top tier foundation repair company in the region. We hired Outpace to reconstruct our website and provide continuous SEO services.

How did you select this vendor and what were the deciding factors?

It was a direct referral from a trusted friend. Their attentiveness and personal touch was a major factor in our decision. Their track record and expertise was another factor.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Outpace was hired to maximize our web presence through the reconstruction of a website and building a robust SEO program and monitoring operation. They came up with innovative and relatable layouts for the pages of our website.

They helped build up our status as a reputable, trustworthy company as we rose up in search engine rankings.

How many people from the vendor's team worked with you, and what were their positions?

Two people from the Outpace team worked with us. They were both SEO specialists.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website traffic and conversions have steadily improved over the course of the last 18 months. Our organic search rankings have improved in multiples.

Describe their project management style, including communication tools and timeliness.

They are highly responsive with their tools and communication. They respond to most inquiries within 24 hours with a situation-specific solution or dialogue.

In addition to that, they give monthly reports, charts, and videos update us on the state of our campaign and initiatives.

What did you find most impressive or unique about this company?

Their willingness to make sure their clients are happy. We can be honest with what we want, and even if it takes multiple modifications to have an abstract vision become concrete, they will work with us and our more abstract directions.

Are there any areas for improvement or something they could have done differently?

No.

Please describe your company and your position there.

As chief marketing officer, my role is to generate inbound leads for our disinfection supply company.

For what projects/services did your company hire Outpace, and what were your goals?

One of my family members was having a lot of success working with Outpace, so we decided to give them a try. Our goal was to work with Outpace to increase our site exposure across search engines.

How did you select Outpace and what were the deciding factors?

Outpace had generated a lot of results for a member of my family. As a result of that success, we decided to utilize them as a marketing vendor.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Before starting, we had two meetings with Outpace SEO. First, they learned about our company, our target audience, competitors, and the products that we supply. During our second meeting, they presented a ton of research associated with keywords, our competitors, and issues with our website. We were blown away by their attention to detail and decided to move forward.

How many people from the Outpace team worked with you, and what were their positions?

Outpace has three people dedicated to our account. Our primary contact is our account rep.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within the first 12 months of the campaign, the organic traffic to our website shot up 294%. We are excited to continue working with Outpace to generate more relevant traffic to our website.

Describe their project management style, including communication tools and timeliness.

Their team does a terrific job of touching base with me regularly. They are constantly building authority for our keywords in a variety of ways. In addition to regular check-ins, they also send us monthly reports that reflect tangible results across Google.

What did you find most impressive or unique about this company?

This is one of the first SEO firms I've come across with a MAJOR emphasis on ROI. They take a very calculated approach to SEO to generate results for their clients.

Are there any areas for improvement or something they could have done differently?

They get results, and they even offer their clients a referral bonus if we connect them with another company. What's not to love?!

Please describe your company and your position there.

I oversee the digital marketing efforts of a national oil and gas company.

For what projects/services did your company hire Outpace, and what were your goals?

We hired Outpace SEO to provide our company with more B2C exposure. Our company needed to get more impressions and more clicks across search engines.

How did you select this vendor and what were the deciding factors?

We selected this vendor based on their experience and technical expertise.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our marketing team is incredibly calculated. We do our best to measure all marketing efforts to determine ROI. It's safe to say that SEO has been one of the most cost-effective forms of marketing. The process started with a great deal of keyword research, a competitive analysis, and a website audit.

When we saw all of the research that Outpace SEO put together, we were blown away. We knew their team had the technical expertise to get the job done right.

How many people from the vendor's team worked with you, and what were their positions?

I mainly work with our account rep, but they have two other people on our account. The other two people include a content creator and SEO specialist.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our organic numbers have shot through the roof since we began SEO with Outpace SEO. We couldn't be more pleased with their company and their hunger to grow our marketing efforts.

Describe their project management style, including communication tools and timeliness.

Their team is incredibly responsive and detailed. Their team is constantly looking to improve our on-page and off-page authority. We are always in the loop regarding the efforts taking place and the results being generated.

What did you find most impressive or unique about this company?

The results Outpace SEO has generated have surpassed anything we could have expected. Thanks for being such a great asset to our team.

Are there any areas for improvement or something they could have done differently?

No suggestions here. Thanks for all of your help, team.

Please describe your company and your position there.

We are a group of real estate agents organizing transactions throughout Oklahoma.

For what projects/services did your company hire Outpace, and what were your goals?

Getting clients through Google Ads was getting expensive. We were interested in working with Outpace to deliver SEO as a more cost-effective approach to connecting with potential customers.

How did you select this vendor and what were the deciding factors?

The team at Outpace has a ton of experience across verticals and enterprise-level businesses. Based on their current clients, we knew they would be able to generate leads for our firm.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Before we got started their team sent over a massive list that outlined their scope of work. Their team does absolutely everything on and off-site to generate authority and results for their clients.

How many people from the vendor's team worked with you, and what were their positions?

Multiple people work on our account, but the majority of the communication takes place with our account rep.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We started SEO earlier this year and we are aimed at being at the top of Google by the end of the year. It looks like we are going to meet our goal! We can't wait to see what 2022 has in store for our business!

Describe their project management style, including communication tools and timeliness.

We started SEO earlier this year, and our goal was to be on the first page of Google by the end of the year. It's November, and they have already accomplished the goal. Now they are focused on ranking our site at the top of the first page. We can't wait to see what 2022 has in store for our business!

What did you find most impressive or unique about this company?

Their response time is insane. I've gotten email responses in as little as two minutes. Their team knows how to generate results and support their clients.

Please describe your company and your position there.

Our accounting firm works with medium to large-sized businesses. We oversee the day-to-day books and taxes for our clients. I oversee the sales and marketing side of our firm.

For what projects/services did your company hire Outpace, and what were your goals?

A friend reccomended Outpace SEO to help us gain traction on Google. The idea was to get warm leads to our website so that we could increase our client base.

How did you select this vendor and what were the deciding factors?

We contacted Outpace SEO from a referral. A friend had a great experience with their company so we figured we would give them a shot.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

When we first started the conversation about SEO, we didn't know what to expect. We had a website, but we had never invested in SEO before. Their team did a great job of walking us through what they do and why they do it in a specific order.

The process started with an initial call to learn more about our business. We discussed our services and outlined what an ideal client looked like. From there, they walked us through the keyword research, competitive analysis, and website audit. It was clear that this team was very technical so we assumed they knew what they were doing. Sure enough, we were right.

How many people from the vendor's team worked with you, and what were their positions?

We work with three different people from Outpace SEO. Our primary contact is the team lead.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Outpace SEO has been able to rank our firm at the top of page #1 within the first year of services. They were also able to do the same thing for my friend.

Describe their project management style, including communication tools and timeliness.

They are true professionals of their craft. They are updating things and making them Google-friendly on the back-end to get the results we need. We couldn't be happier with their reports and the fact that they always respond to emails in a timely manner.

What did you find most impressive or unique about this company?

As many others have said it before, their responsiveness is crazy. They always pick up the phone whenever we call.

Are there any areas for improvement or something they could have done differently?

I've got nothing to say here. Just keep up the great work, team.

Please describe your company and your position there.

I am the owner of an IT company that services the entire state. We provide support to existing businesses and help new businesses get off of the ground. We work with everyone from small businesses to enterprise-level companies.

For what projects/services did your company hire Outpace, and what were your goals?

We were looking to grow our IT business by getting more organic traffic across Google. We have seen our competition grow over the past few years as a direct result of ranking at the top of Google.

Our goal is two-fold. First, we want to get our website ranked on the first page of Google to generate organic traffic. Secondly, we want to outrank our competition to capture even more marketshare.

How did you select Outpace and what were the deciding factors?

As IT professionals we are incredibly calculated. Efficiency and maximization are our number one goals. As we met with Outpace, we realized they share the same technical mindset. As predicted, their team has the experience and expertise to get the job done.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Understanding the competition was step number one. We wanted to identify their keywords and where they were ranking for each keyword. Outpace pulled a ranking comparison and we were even further behind on SEO than we had thought. Once we began the campaign, we saw significant improvements across our SEO rankings.

This didn't result in a direct ROI, but this showed us that Outpace was headed in the right direction. As they explained prior to the campaign, it wasn't until we hit the first page that we began to receive new business.

How many people from the Outpace team worked with you, and what were their positions?

We work with our project lead, a member of their SEO team, and a member of their dev team. They take a big-picture approach to SEO and it shows across our results.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It's only been a few months and we have hit the first page of Google. We are eager to continue the SEO campaign to outrank our competition and grow our business.

Describe their project management style, including communication tools and timeliness.

Quick and easy. Their team regularly updates us on the SEO campaign and changes that are taking place. This is done via emails and calls.

What did you find most impressive or unique about this company?

The results have been faster than expected. We highly recommend Outpace SEO to all of our clients!

Are there any areas for improvement or something they could have done differently?

N/A

Please describe your company and your position there.

Our firm specializes in personal injury and workers compensation claims. As a partner of the firm, digital advertising is what provides our firm with consistent leads on a regular basis.

For what projects/services did your company hire Outpace, and what were your goals?

We hired Outpace to oversee our SEO in order to get us connected with people who are actively searching for our services. When people need an attorney, they need one fast. We pride ourselves on the digital presence that Outpace has helped us establish. SEO is the most cost-effective form of marketing that we do. It provides us with quality leads on an ongoing basis.

How did you select Outpace and what were the deciding factors?

When searching for an SEO company to work with, exclusivity and experience were our top priorities. Outpace had the experience to rank us at the top of the results and we loved that they committed to not work with any of our competitors.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Identifying what people were searching and how many searches there we per month was step number one. This allowed us to form the scope of the SEO project. After we went over the research, they outlined how they were going to get us ranked and the rest is history.

How many people from the Outpace team worked with you, and what were their positions?

Altogether we meet with three of their team members. We regularly meet with one member of the Outpace team - our project lead. From time-to-time we also meet with their developer about website changes and their SEO lead who updates us on our campaign.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our organic traffic has more than doubled since we have started working with Outpace. It's such a relief to finally get connected with warm, quality leads!

Describe their project management style, including communication tools and timeliness.

Their communication is terrific! The best part about working with Outpace is they are constantly working. Just last week, they moved our website to a MUCH faster server. They are constantly improving and bringing new ideas to the table. It's awesome working with a company that's so proactive.

What did you find most impressive or unique about this company?

They are incredibly proactive, and the team is thriving to get their clients results. This is one of the best investments we have made in our business over the past 10-15 years.

Are there any areas for improvement or something they could have done differently?

No complaints here. Their team has always been insanely responsive.

Please describe your company and your position there.

As a property management firm, we vet tenants to ensure they are a good match for our investors and their properties. Our vetting process is rather detailed and it's one of the things that enables our firm to reap the long-term benefits of great tenants.

For what projects/services did your company hire Outpace, and what were your goals?

As a young business, we were looking for growth. We knew investors were searching for local property management firms, but we simply couldn't get in front of them. Outpace was hired to rank us high in the search engines. This is what has enabled us to get in front of so many potential customers.

How did you select this vendor and what were the deciding factors?

Experience is everything when it comes to digital marketing. Today's competition is brutal and we wanted to work with a team that had a proven record of achieving results. Their case studies immediately captured our attention and we began the vetting process. It was quickly apparent their team had the experience to get the job done right.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our team was blown away by how much free keyword research their team performed before we had even signed a contract. They wanted to be sure that our audience was searching for our services before we even began SEO. This assured our team of two things.

1. They are in business for more than money, and they truly care about their clients.

2. They are incredibly detail-oriented and they will do whatever it takes to ensure their strategy is pointed at the bullseye.

Once the research was complete, we signed the contract, they redesigned the website, and we began SEO. Their team was incredibly organized and the entire process has been a breeze.

How many people from the vendor's team worked with you, and what were their positions?

They assigned a project manager as well as two SEO specialists to our account.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Month-over-month our site continues to see more and more traffic. In addition to increased rankings, they are also focused on increasing conversions associated with our website. We are currently in talks of expanding the scope of work with Outpace to generate even more results than ever before.

Describe their project management style, including communication tools and timeliness.

Outpace touches base with us multiple times throughout the month as they are working on our account. In addition to this, they also walk us through our monthly reports. It's great to feel like a priority.

What did you find most impressive or unique about this company?

The two things that we love about working with Outpace are their attention to detail and responsiveness. They are always brainstorming different ways to achieve even better results than before. It's been fascinating to see how such small changes can result in massive improvements. In addition, their team is mind-blowingly fast at responding to emails.

Are there any areas for improvement or something they could have done differently?

No suggestions as of right now. We would recommend their SEO services to anyone and everyone!

Introduce your business and what you do there.

I’m the owner of a digital marketing firm. I oversee website design and our white label SEO.

What challenge were you trying to address with Outpace?

We tried to hire an internal SEO team, and we struggled to get the right people. In the end, we decided to turn to a white label partner that specialized in SEO to get the best results for our customers.

What was the scope of their involvement?

Initially, we transitioned one small account to Outpace and saw how the results looked month after month. Then, we continued to transition more and more customers over to them. They currently handle 100% of our SEO clients and facilitate all of our keyword research, which allows us to see where our customers rank and gives us an idea about the competition.

Right now, we’re hoping to land a national campaign. Outpace has done the keyword research, and we’re eager to see if the client approves the budget so we can move forward with their services.

What is the team composition?

They have one main project manager and an implementation staff team working on SEO behind the scenes. We’re primarily in contact with the project manager, but there are four people in total when we have meetings.

How did you come to work with Outpace?

We were searching for white label vendors and found them online.

How much have you invested with them?

Right now, we’re pretty close to $180,000–$200,000.

What is the status of this engagement?

We began working with them in June 2019, and we continue to send over customers.

What evidence can you share that demonstrates the impact of the engagement?

They send monthly reports, so we’re able to provide that information to our customers, which leads to an increase in retention. It also works well when we have biannual meetings with clients, and we can go back to the past six reports and show the huge difference across all those months.

How did Outpace perform from a project management standpoint?

Their team does a great job encompassing everything, touching base, and checking with us to see if we’ve missed anything. It’s refreshing to work with Outpace because they’re the ones reporting to us. They do a phenomenal job at staying ahead of the curve and getting results.

They rely heavily on Asana for project management, but they don’t share it with us. They’ve recently worked on a client dashboard, and we’re excited to see that. We’ll be able to log in and see our clients’ real-time analytics.

Our communication varies depending on if it’s an emergency. For the most part, 80% of it is via email, and the other 20% are meetings, and we like that structure. We try to do a monthly meeting to answer unresolved issues that we haven’t strategized over email.

What did you find most impressive about them?

Their focus really allows them to excel on behalf of their clients. They only do SEO, so they’re the best at it. Outpace is so focused on what they do that they’re able to stay ahead of the competition. They just keep their ear to the ground, and that level of professionalism is what makes them get great results every month.

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for potential customers?

Give them a go. If you give them an opportunity to shine, they’re going to blow you away.