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Outsourcing/Offshoring Toronto, Ontario

Optima began in 1992 as a state-of-the-art telemarketing boutique. And now, 23 years later, we’re still owned and operated by the same key people. We’re proud to say we’ve grown continuously, meeting our clients’ evolving needs. Today, Optima operates a bilingual network in excess of 500 workstations through three sites in Toronto (ON), Whitby (ON) and Montreal (QC). As Customer Relationship OptimizationTM experts, we operate as a seamless extension of your organization. We can take over

$1,000+
< $25 / hr
250 - 999
Founded 1992
Toronto, Canada
Map location
headquarters
  • 144 Front Street West, Suite 200,
    Toronto, ON M5J 2L7
    Canada
other locations
  • 1615 Dundas Street East,
    Whitby, ON L1N 2K9
    Canada
  • 152 Notre-Dame Street East, Suite 500,
    Montréal, QC H2Y 3P6
    Canada

Focus

Service lines
75%
25%
Call Center Services
Sales Outsourcing
Industry focus
30%
30%
10%
10%
10%
10%
Financial services
Utilities
Business services
Inbound Services
100%
Outbound Services
100%
Sales Outsourcing
100%

Reviews