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All data points are estimates provided by the Clutch team. Each data point can change at any time and is subject to the company’s discretion once they claim ownership over their Clutch profile.

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Outsourcing/Offshoring Toronto, Ontario

Optima began in 1992 as a state-of-the-art telemarketing boutique. And now, 23 years later, we’re still owned and operated by the same key people. We’re proud to say we’ve grown continuously, meeting our clients’ evolving needs. Today, Optima operates a bilingual network in excess of 500 workstations through three sites in Toronto (ON), Whitby (ON) and Montreal (QC). As Customer Relationship OptimizationTM experts, we operate as a seamless extension of your organization. We can take over

$1,000+
< $25 / hr
250 - 999
Founded 1992
Toronto, Canada
headquarters
  • 144 Front Street West, Suite 200,
    Toronto, ON M5J 2L7
    Canada
other locations
  • 1615 Dundas Street East,
    Whitby, ON L1N 2K9
    Canada
  • 152 Notre-Dame Street East, Suite 500,
    Montréal, QC H2Y 3P6
    Canada

Focus

Service lines
100%
Voice Services
Industry focus
30%
30%
10%
10%
10%
10%
Financial services
Utilities
Business services
Voice/Call Center Services
25%
25%
25%
15%
10%

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