All data points are estimates provided by the Clutch team.
All data points are estimates provided by the Clutch team. Each data point can change at any time and is subject to the company’s discretion once they claim ownership over their Clutch profile.
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Outsourcing/Offshoring Toronto, Ontario
Optima began in 1992 as a state-of-the-art telemarketing boutique. And now, 23 years later, we’re still owned and operated by the same key people. We’re proud to say we’ve grown continuously, meeting our clients’ evolving needs. Today, Optima operates a bilingual network in excess of 500 workstations through three sites in Toronto (ON), Whitby (ON) and Montreal (QC). As Customer Relationship OptimizationTM experts, we operate as a seamless extension of your organization. We can take over specific parts of your customer contact management process or handle the entire function on a turnkey basis. We specialize in high-involvement purchase decisions and technically complex B2B & B2C product/service categories.