OpenSense Labs

BACKGROUND

Please describe your company and position.

I am the former CEO & Co-Founder, of Tixora

Describe what your company does in a single sentence.

Tixora is a software development company focused on building digital solutions that simplify ticketing, event access management, and secure transaction workflows for modern businesses and event-driven platforms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OpenSense Labs to accomplish?

• We wanted to create foreign policy-focused trivia and educational games to reach a broad audience of foreign policy-curious individuals. This included experts in the field and middle school and high school students just starting to develop their interest in foreign policy. We tasked them to build out a game similar to those published by The New York Times, and independent games such as Wordle and Travle.
• Build a secure and scalable cloud foundation for growth

SOLUTION

How did you find OpenSense Labs?

• Online Search
• Clutch Site

Why did you select OpenSense Labs over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from OpenSense Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

OpenSense Labs has helped us design and develop a web-based foreign policy trivia game that can be played on both mobile and desktop.

They have been responsible for everything from the game mechanics' ideation to the game's actual design and UX. They've developed the software that runs the game from a Java stack. We just have to add final features and tweaks based on user feedback.

While we initially provided them with documentation about the game's concept and some mock wireframes, they have played a substantial role in designing the game.

Basically, it's an ordering game, so players are prompted every day with a new puzzle where they’re asked to order different countries. An example puzzle would be to order the top five countries by GDP per capita. Players are given an answer bank of eight countries and asked to organize the top five based on the question of the day. Players are given four attempts to do that.

When they’re done, they get their results via a score graphic, which they can share with other individuals and track their performance over time.

In summary,OpenSense Labs has built the consumer-facing portion of the game's web app and an admin console for the council to manage the game's content. We handle the game's marketing ourselves.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Over the past three months, the team has successfully completed every game interaction. The game is high-quality and fully functional. After the test launch, the game had a few bugs, but overall, we haven't found any catastrophic issues. The product is now being tested internally.

Our coworkers have found the game to be simple, easy to play, fun, engaging, and intuitive. OpenSense Labs has demonstrated an overall good understanding of UI/UX design. Besides, they’ve also demonstrated remarkable attention to detail throughout the design and development process.

Not to mention, OpenSense Labs has had a very holistic process working with us to ensure they fulfill our core needs and align with our mission. They’ve demonstrated high competency with that throughout the project. Ultimately, they have truly exceeded our expectations. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

OpenSense Labs has met the deliverable timelines and performed well regarding project management, which has pleased us. Moreover, they’ve walked us through their Jira, and we’ve had visibility into it. We’ve also used Figma throughout the process. As to communication, we’ve combined Zoom and email. We sometimes use Slack for more day-to-day communication with the development team and product manager.

What was your primary form of communication with OpenSense Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to the project, flexibility, and professionalism have impressed me the most.

Are there any areas for improvement or something OpenSense Labs could have done differently?

Not at all for now

BACKGROUND

Please describe your company and position.

I am the Managing Director of Up in the Air

Describe what your company does in a single sentence.

Up in the Air, named after the 2009 movie starring George Clooney as the ultimate business traveler, advises Airlines and (O)TA’s on their payment strategy and other players in the Travel payment value chain on how to reach the next level by defining or fine-tuning their vertical strategy and go to market plan, challenging their product offering & partner coverage, advising on the impact of regulation changes and performing a gap & competitor analysis.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OpenSense Labs to accomplish?

• We partnered with Opensense Labs to modernize our digital infrastructure and build a more scalable web platform to support our growing retail operations.
• Our main objective was to improve the overall user experience while ensuring the platform could handle increased traffic and evolving business needs without frequent rework.

SOLUTION

How did you find OpenSense Labs?

• Online Search
• Clutch Site

Why did you select OpenSense Labs over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from OpenSense Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved custom software development, platform restructuring, and performance improvements. Opensense Labs helped us transition toward a more flexible headless CMS architecture, allowing better control over content and frontend experiences.

Key deliverables included:

A redesigned and scalable digital platform
Backend restructuring using API-first development
Frontend improvements using modern JavaScript frameworks (React)
System integration and workflow automation
Ongoing performance optimization to improve speed and stability

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw clear improvements after implementation. The platform is now more stable and delivers high performance under traffic, especially during peak periods. There has also been an increase in our engagement also conversions, alongside a noticeable improvement in load times [ very fast] . Internally, we benefit from a more scalable solution that requires less ongoing maintenance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was reliable and transparent. They worked in structured sprints, provided regular updates, and maintained clear communication throughout the process. Most deliverables were completed on time, and they were responsive whenever we had new requirements or needed adjustments.

What was your primary form of communication with OpenSense Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out was their ability to combine technical expertise with a strong understanding of business needs. They focused not just on building features, but on delivering a future proof architecture that supports long term growth.

Are there any areas for improvement or something OpenSense Labs could have done differently?

I am pleased with their working process, they  are fast and deliver on time. Nothing at the moment

BACKGROUND

Please describe your company and your position there.

I am the CEO of Edredo. Edredo (Formerly Techtud) is an Ed-Tech platform to connect students and early-stage professionals with academics, companies, and domain experts resulting in skill development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OpenSense Labs, and what were your goals?

We needed help in incremental development, and domain expertise in regards to education from an organisation for our existing platform. OpenSense Labs was the right fit for our requirements, and therefore we hired this agency.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected a few of the organisations from Drupal.org, because this product was already built on Drupal, and then came in touch with OpenSense Labs. We selected them because of the cost-effective engagement proposal and also because of the their previous work record.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our motto was to build a platform for social learning and career transformation. We focused on establishing a platform, an all-inclusive, assimilated & engaging platform to stimulate learning for students and early-stage professionals.

How many people from the vendor's team worked with you, and what were their positions?

The recruitment process was pretty simple. We shortlisted some organisations from Drupal.org as this product was built already on Drupal. Then based on our requirement of expertise we started interviewing some of the organisations, of which OpenSense Labs proved to be the right choice.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With their support, we were able to move to agile and also conduct sprint-wise proper planning for smooth deployment of our project. The OpenSense Labs team was good at the product discovery approach which helped in understanding the need of our users and rightfully develop the product for them.

Describe their project management style, including communication tools and timeliness.

The overall cooperation between all the team members were quite smooth. The Account Manager of OpenSense Labs played a very vital role in the effective workflow between ours and OpenSense Labs’ team. He ensured that all the work processes went smoothly and the coordination required for the project was met on the prescribed time.

What did you find most impressive or unique about this company?

IAmidst all the difficulties and hardships, they ensured to deliver on time and maintain good quality. They provided proficient developers at a very cost-effective price who rightfully proposed solutions to all the challenges that arose during the project.

Are there any areas for improvement or something they could have done differently?

None worth mentioning