Do you have any statistics or metrics to track improvement from the project?
The main metric is completing successful projects on time and on budget. They have satisfied all of my end clients, so I have no complaints.
Is there anything unique about them that really makes them stand out, compared to other companies?
When I started doing this, I would have automatically outsourced to India because of the margins. The problem with India is that it can be hard to find good quality developers and quality control. It is also hard to communicate with Indian partners. I can trust that Omega-R is doing the right thing all the time. I don’t have to micromanage a project to make sure that the design is correct. It's important that they understand how the mobile app needs to function. They can interpret all of those issues very well and bring it to life with minimal oversight from me. They start the job and do it right. It's not a headache for me.
I’ve had negative instances with other companies when I’ve wondered why I was even doing offshore. To find the right partners and suppliers takes a long time. I’ve gone through a lot of partners during the last two years, trying to find the right ones. Omega-R is definitely a high priority for work as soon as it comes through. If they have the bandwidth to take it on, they get first priority on all of my work.
Another great thing about Omega-R is that when they provide a quote or proposal, they break down every single project in an Excel or Google Docs spreadsheet. They identify how many design, development, testing, and management hours each part of the project will take. They are completely transparent with respect to the human resources that will actually go into building the project. That is a great technique to be able to justify the price. When you see it in print, you see why their price makes sense.
With some clients that I’ve had to pitch for the work, Omega-R helped me get a low deal because they have screenshots of how they envision everything working. They also set up prototype [half builds], so we can go into a meeting with confidence, knowing that what Omega-R has provided me with prototypes to be able to articulate how the app works, its benefits, and how the app is monetized to give the client a positive return on investment.
One client is a large homebuilder in Australia that wanted to take a panoramic photo of an empty housing site under construction to show potential homebuyers. They could stitch a 3-D home onto the site and give you a virtual tour through the home. You can see how it would look on that specific piece of land.
Omega-R was able to explain the benefits of this function to this old-school property company. They were able to visualize how the home would look. That kind of demo prompts the user to request a quote or request to speak to an agent after going through that visualization process. They sent me some PDFs with the design in each stage as well as how the user flow would look with the app. I was able to present that to the client very effectively. The client understood what they were trying to accomplish, and Omega-R helped us acquire new business.
Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?
You can always improve upon price. Sometimes, builds come back a bit more expensive than other suppliers. That is one of the reasons that if we're working with a tight budget, they try to work with whatever budget I give them as much as possible.