Nyx AI

BACKGROUND

Please describe your company and position.

I am the Senior Software Engineer of BRIISK

Describe what your company does in a single sentence.

We are a cloud based fintech company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nyx Wolves to accomplish?

• Frontend Development in React
• Permanent Placements
• Information Security

SOLUTION

How did you find Nyx Wolves?

Referral

Why did you select Nyx Wolves over others?

Close to my geographic location, Great culture fit, Good value for cost, Referred to me

What was the size of Nyx Wolves’s team?

50

Describe the scope of work in detail. Please include a summary of key deliverables.

We approached NYX Wolves with a target in mind to get functionality out that we were not able to get to everything. Long story short, we onboarded them and ever since then, there is only upward trend in terms of delivering more functionality.

Being in the coding industry for close to 17 years, i can rest assure say that the team does not sit in meetings and warm seats. The team just delivers functionality at a rapid pace. Well done and i wish the guys all the best in their future endeavours. Tx Shank

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Enhanced Support
• Rapid Delivery
• Scope of Project Fulfilled

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There was always a hotline support to contact and i have received swift responses despite different time zones. Their SLA is also incredibly fast. They have their own boards on top of our boards which is incredible cos we can always reconcile at a later stage to forecast our deliveries better. Tx Shank

What was your primary form of communication with Nyx Wolves?

Virtual Meeting

What did you find most impressive or unique about this company?

Rapid Delivery and Communication

Are there any areas for improvement or something Nyx Wolves could have done differently?

Everybody are constantly evolving and learning new things everyday. With the two entities being in constant touch, we always speak and address the problem there and then. So far now, the ship sails smoothly. If things change in the future, i will update areas off improvement Tx Shank

BACKGROUND

Please describe your company and position.

I am the Business Solutions Manager of Bentec Digital Solutions

Describe what your company does in a single sentence.

We are doing infrastructure solutions for Data Centres.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nyx Wolves to accomplish?

• To orchestra the various data bases to one united desktop.

SOLUTION

How did you find Nyx Wolves?

Referral

Why did you select Nyx Wolves over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Nyx Wolves were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To create a new desktop for the company 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Saving time to do all the digital processes 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes fantastic team and very detailed and customised service. They finished it before our expected date

What was your primary form of communication with Nyx Wolves?

Virtual Meeting

What did you find most impressive or unique about this company?

Personified help and they treated us like we were their friends 

Are there any areas for improvement or something Nyx Wolves could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Managing Director of Hodagri

Describe what your company does in a single sentence.

HRM project to manage employee data.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nyx Wolves to accomplish?

• Automation
• Reporting
• Attendance

SOLUTION

How did you find Nyx Wolves?

Upwork

Why did you select Nyx Wolves over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Nyx Wolves were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Worst company I've dealt with. They extort the money then vanish and don't even respond. We have been waiting for them to finish and hand over the project for all of 2024. But they don't even respond.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They haven't finished the project. It's frustrating and tiring to follow up with Sidhdharth and Helen and be ignored constantly

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Horrible time management and the project hasn't been completed

What was your primary form of communication with Nyx Wolves?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Nothing. I regret

Are there any areas for improvement or something Nyx Wolves could have done differently?

Shut down the company if you'll can't deliver a simple project.

Company Responses

The vendor responded on July 15, 2024.

The customer has raised a concern that we have ignored. We haven't responded recently, over the last three days, due to holidays.

The customer for the project also has been away for almost 3 months to provide feedback, and whatever feedback was provided was completed.

There was an additional set of feedback that we have agreed to deliver later which is where the communication gap is. We have all the proofs for communication and delivery. Request you to kindly remove this and resolve this professionally.