NONAME DEPARTMENT

BACKGROUND

Please describe your company and position.

I am the Manager of a financial services company 

Describe what your company does in a single sentence.

We offer clients and investors financing and real estate assets in Spain through personalized credit solutions, as well as portfolio management, management services, legal support, securitization services, and collateral administration.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NONAME DEPARTMENT to accomplish?

• Enhance our visual appearance for the public, both on the website and on social media.
• Enhance our corporate image.
• Share more about our company and what we do with our clients, using modern and dynamic content.
• Improving the quality of our content, transforming it into more modern, high-quality, and professional material.

SOLUTION

How did you find NONAME DEPARTMENT?

• Referral

Why did you select NONAME DEPARTMENT over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from NONAME DEPARTMENT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged NONAME DEPARTMENT for corporate video and photo production services with the goal of enhancing our visual aspect and visibility. Our objective was to create high-quality, high-end content that transforms our company image and communicates more professionally to the public. In summary, the main focus is to convey our offerings and services, conduct interviews with team members, and develop a more specific strategy for our website and social media.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our corporate image has improved significantly. Thanks to NONAME DEPARTMENT, our content is now on par with top-tier companies, and we've enhanced the quality and quantity of our leads. Our presence at corporate events with other companies has also improved, as we frequently attend fairs where we showcase our company.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Not only did they deliver what was requested, but they also went beyond our demands and made very interesting proposals, contributing a fresh perspective to the project. One of the things we appreciated the most was the attention received not only during production, which was excellent, but also in the post-production of the content. Everything was delivered on time, very well organized, and polished.

What was your primary form of communication with NONAME DEPARTMENT?

• In-Person Meeting

What did you find most impressive or unique about this company?

Typically, companies of this kind are not very effective communicators with corporate clients. We made other projects and requested services from different companies, and the results were not always favorable, to say the least. What I find unique about NONAME DEPARTMENT is their ability to adapt well to your type of business and thoroughly study and analyze the client's needs.

In our case, we come from a complex business with many peculiarities. Nevertheless, it was easy to communicate with the team, and they consistently understood our requests and needs at every moment.

Are there any areas for improvement or something NONAME DEPARTMENT could have done differently?

I believe that most of the 'difficulties' in the project were due to the fact that we didn't always have a clear understanding of 'what it should be' or 'how we should present ourselves' to the public at all times. This caused some confusion and, of course, led to a few challenges. Nevertheless, I think it was a fairly smooth project, and the team guided us as best as possible to a successful project results.