# NineTwoThree AI Studio NineTwoThree AI Studio Reviews (41), Pricing, Services & Verified Ratings - Premier Verified - 4.9 out of 5 average review rating - 6 connections joined NineTwoThree AI Studio's Network [Visit Website](http://www.ninetwothree.co/?utm_source=clutch.co&utm_medium=referral) [Get a Custom Proposal](https://clutch.co/profile/ninetwothree-ai-studio) **#1 US AI Agency 13 Years Building AI Solutions** Our team of Ph.D.-level engineers and Certified Product Managers has built award-winning AI and ML projects over the last eight years, totaling more than 150 projects for industry-leading brands. ## Company Information - Minimum project size: $100,000+ - Hourly rate: $100 - $149 - Number of employees: 50 - 249 - 1 Locations: - Danvers, MA (Headquarters) - Founded in 2013 - 1 languages: English - 1 timezones: Eastern Standard Time (EST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 30% AI Development - 25% AI Consulting - 25% Generative AI - 20% AI Agents ### Focus Areas - Generative AI Focus: - 100% AI Text Generation - AI Technologies & Models: - 100% Open AI GPT-3 - AI Platform Integration Focus: - 70% Google Workspace AI Integration - 30% Hubspot AI Integration - AI Agent Development Focus: - 50% AI Agent Platforms & Builders - 25% AI Agent Frameworks - 25% Voice AI Agents - AI Consulting Focus: - 45% AI Deployment - 40% AI Strategy - 15% AI Security Management - AI Expertise: - 40% Chatbots & Conversational AI - 20% Machine Learning - 20% Natural Language Processing - 10% AI Recommendation Systems - 10% Voice and Speech Recognition - AI Agent Purpose Focus: - 20% Productivity AI Agents - 20% Workflow AI Agents - 10% Business Intelligence AI Agents - 10% Content Creation AI Agents - 10% Customer Service AI Agents - 10% Data Analysis AI Agents - 10% Research AI Agents - 10% Sales & Lead Generation AI Agents ### Industries - 10% Non-profit - 5% Legal - 5% Advertising & marketing - 10% Business services - 10% GPS, Navigation & GIS - 5% Manufacturing - 10% Media - 5% eCommerce - 20% Medical - 10% Consumer products & services - 10% Financial services ### Clients - 10% Small Business (<$10M) - 60% Midmarket ($10M - $1B) - 30% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.7 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: NineTwoThree AI Studio offers good value for cost, with project investments ranging from $50,000 to $350,000. Clients appreciate their responsiveness, quality, and ability to meet deadlines, often delivering projects on or under budget. **Most Common Project Size**: $200,000 to $999,999 based on 32 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Mobile App Development: $200,000 to $999,999 based on 14 reviews - Custom Software Development: $200,000 to $999,999 based on 13 reviews - UX/UI Design: $200,000 to $999,999 based on 6 reviews - AI Development: $200,000 to $999,999 based on 6 reviews - Web Development: $200,000 to $999,999 based on 5 reviews - Market Research: $200,000 to $999,999 based on 2 reviews - IT Managed Services: $200,000 to $999,999 based on 1 review - IoT Development: $200,000 to $999,999 based on 1 review - AI Consulting: $50,000 to $199,999 based on 1 review - Marketing Strategy: $200,000 to $999,999 based on 1 review - Generative AI: $50,000 to $199,999 based on 1 review - E-Commerce Development: $50,000 to $199,999 based on 1 review - Product Design: $200,000 to $999,999 based on 1 review - Web Design: Less than $10,000 based on 1 review - API Development: $200,000 to $999,999 based on 1 review - Logo: Confidential based on 1 review - Application Testing: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### NineTwoThree AI Studio Review Insights Overall Review Rating: 4.9 - Quality: 4.9 - Schedule: 4.9 - Cost: 4.7 - Willing to Refer: 5.0 ### Top Mentions - Communicative (14 mentions) - Timely (14 mentions) - Great project management (11 mentions) - Flexible (5 mentions) - Experienced (4 mentions) - High-quality work (4 mentions) - Easy to work with (3 mentions) - Great team (3 mentions) - Knowledgeable (3 mentions) - Proactive (3 mentions) - Professional (3 mentions) - Team players (3 mentions) - Transparent (3 mentions) - Well-organized projects (3 mentions) - Accessible (2 mentions) - Detail-oriented (2 mentions) - Exceeds expectations (2 mentions) - Translate ideas into products (2 mentions) - Attentive (1 mentions) - Helpful (1 mentions) ### Review Highlights **Client-Centric Approach and Enthusiasm** Clients appreciate NineTwoThree's enthusiasm and commitment to their projects, noting their genuine interest in delivering solutions that align with client goals and contribute to their success. **Effective Collaboration and Team Integration** NineTwoThree is recognized for their ability to integrate seamlessly with client teams, fostering a collaborative environment that enhances project outcomes. Their openness to feedback and proactive approach in suggesting improvements are appreciated. **Strong Project Management and Communication** NineTwoThree is praised for their project management skills, delivering projects on time and maintaining clear communication through various channels like Slack, email, and virtual meetings. Clients appreciate their responsiveness and ability to adapt to changing requirements. **Proficiency in AI and Machine Learning Solutions** Clients commend NineTwoThree AI Studio for their expertise in developing AI and machine learning solutions, such as chatbots, algorithms, and backend APIs, which have significantly improved business processes and decision-making capabilities. **Challenges with Knowledge Transfer** A few clients noted issues with knowledge transfer when team members swapped responsibilities, leading to some loss of context. This highlights an area for improvement in ensuring smooth transitions within project teams. **Successful Adaptation to Changing Project Scopes** NineTwoThree has demonstrated flexibility in adapting to evolving project scopes, effectively managing changes and providing solutions that align with client needs and expectations. **Need for Clarified Scopes and QA Focus** One client mentioned the need for clearer project scopes and a stronger emphasis on quality assurance, as initial deliverables contained bugs that required additional attention. **High-Quality Deliverables and Client Satisfaction** The company consistently meets or exceeds client expectations, delivering high-quality products that receive positive feedback. Clients highlight the professionalism and dedication of the NineTwoThree team in achieving project goals. **Industry-Specific Expertise and Experience** Clients value NineTwoThree's industry-specific knowledge and experience, which enables them to provide tailored solutions that address unique challenges in sectors such as sports technology, healthcare, and fintech. **High Ratings and Referral-based Selection** Many clients chose NineTwoThree based on their high ratings and positive referrals, which reflect the company's strong reputation and consistent delivery of quality services. ### NineTwoThree AI Studio Reviews #### Custom Software Dev for Political & Investment Research Firm (Featured Review) **The Project** - Services: AI Development, Custom Software Development, Generative AI - Project size: Confidential - Project length: Oct. - Dec. 2024 **Project Summary**: NineTwoThree developed a proprietary chat tool for a political and investment research firm. The team created a new database and data ingest system, developed prompts, and designed web and mobile app elements. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-CEO & Head of Research, PRC Macro - Industry: Financial services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 7, 2025 **Feedback Summary**: NineTwoThree delivered the project on time and within budget, meeting the client's expectations. The team was highly receptive to feedback, and internal stakeholders were particularly impressed with the service provider's detail-oriented approach and technical experience. ""Their team was highly responsive, and close communication throughout the project kept everything aligned."" **BACKGROUND** Please describe your company and position.I am the Co-CEO and Head of Research of PRC MacroDescribe what your company does in a single sentence.Macro political analysis and investment strategy **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire NineTwoThree to accomplish?Proprietary chat tool for mobile and webDatabase expansion and enhancementAdmin tool upgrades **SOLUTION** How did you find NineTwoThree?Online SearchWhy did you select NineTwoThree over others?High ratingsGreat culture fitCompany values alignedOtherHow many teammates from NineTwoThree were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We engaged NineTwoThree to turn a proprietary research archive into a client chat tool. This included the creation of a new database and data ingest system, prompt development, model training and all of the design elements for the client facing product on web and mobile formats.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project had clear sprints and iterative testing and enhancements throughout the development process. Describe their project management. Did they deliver items on time? How did they respond to your needs?The project management team was on top of every phase of development and maintained detailed notes and weekly objectives that were always available for our team to reference. Everything was delivered on time their experience allowed for the inclusion of refinements along the way. What was your primary form of communication with NineTwoThree?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What was most impressive was their depth of experience and expertise for every phase of development. This allowed for problem solving and enhancments throughout the development and helped to turn a good idea into a great deliverable. Are there any areas for improvement or something NineTwoThree could have done differently?Not really; their team was highly responsive, and close communication throughout the project kept everything aligned.  --- #### Custom Software Dev for Political & Investment Research Firm **The Project** - Services: AI Development, Custom Software Development, Generative AI - Project size: Confidential - Project length: Oct. - Dec. 2024 **Project Summary**: NineTwoThree developed a proprietary chat tool for a political and investment research firm. The team created a new database and data ingest system, developed prompts, and designed web and mobile app elements. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-CEO & Head of Research, PRC Macro - Industry: Financial services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 7, 2025 **Feedback Summary**: NineTwoThree delivered the project on time and within budget, meeting the client's expectations. The team was highly receptive to feedback, and internal stakeholders were particularly impressed with the service provider's detail-oriented approach and technical experience. ""Their team was highly responsive, and close communication throughout the project kept everything aligned."" **BACKGROUND** Please describe your company and position.I am the Co-CEO and Head of Research of PRC MacroDescribe what your company does in a single sentence.Macro political analysis and investment strategy **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire NineTwoThree to accomplish?Proprietary chat tool for mobile and webDatabase expansion and enhancementAdmin tool upgrades **SOLUTION** How did you find NineTwoThree?Online SearchWhy did you select NineTwoThree over others?High ratingsGreat culture fitCompany values alignedOtherHow many teammates from NineTwoThree were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We engaged NineTwoThree to turn a proprietary research archive into a client chat tool. This included the creation of a new database and data ingest system, prompt development, model training and all of the design elements for the client facing product on web and mobile formats.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project had clear sprints and iterative testing and enhancements throughout the development process. Describe their project management. Did they deliver items on time? How did they respond to your needs?The project management team was on top of every phase of development and maintained detailed notes and weekly objectives that were always available for our team to reference. Everything was delivered on time their experience allowed for the inclusion of refinements along the way. What was your primary form of communication with NineTwoThree?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What was most impressive was their depth of experience and expertise for every phase of development. This allowed for problem solving and enhancments throughout the development and helped to turn a good idea into a great deliverable. Are there any areas for improvement or something NineTwoThree could have done differently?Not really; their team was highly responsive, and close communication throughout the project kept everything aligned.  --- #### AI & API Development for Fleet Maintenance Company **The Project** - Services: AI Development, API Development - Project size: $200,000 to $999,999 - Project length: Dec. 2023 - Oct. 2024 **Project Summary**: A fleet maintenance company hired NineTwoThree to automate their quality review process of review orders using AI. The team built an ML API to assess the details of each repair order. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Product Manger, Amerit Fleet Solutions - Industry: Automotive - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Oct 23, 2024 **Feedback Summary**: NineTwoThree delivered a quality check API that helped the client reduce the time spent reviewing orders by the quality team. The team provided timely items, responded well to needs, took action against potential blockers, and shared constant updates on the progress and results of their work. ""Their ability to learn about our business and understand our goal was truly impressive."" **BACKGROUND** Please describe your company and position.I am the Product Manger of Amerit Fleet SolutionsDescribe what your company does in a single sentence.Provide fleet maintenance services to large commercial fleets. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire NineTwoThree to accomplish?Determine if work completed by technician is correct.Create a mechanism to check the technicians work in real time.If the work is incorrect generate a note of what is incorrect. **SOLUTION** How did you find NineTwoThree?Online SearchWhy did you select NineTwoThree over others?High ratingsGood value for costCompany values alignedHow many teammates from NineTwoThree were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.For the services we provide our clients we have implemented a repair order quality review. This review is manual and confirms that all information on a repair order is correct. This process is built to ensure that our customers are correctly invoiced.We started with 923 to try to automate this process using AI. Most attributes of a repair order can be analyzed using if then logic but the technicians leave comments on the repair order that can also determine if the order is correct or not. Our original goal was to have 923 analyze the comments using AI to determine the correctness of the RO. We followed this path and gathered data trying to complete this task before realizing our scope was too narrow. The repair order quality team does not only review comments, parts, labor, tasks to determine correctness they review the entire RO. We then decided to expand our scope to review the entire RO with the goal of determining the correctness of the RO.In an ideal world we would have had millions of historical data points for the team to review. This was not the case due to the structure of our data that presented challenges when trying to see historical changes for the 923 team to analyze. We worked on building this historical data in real time for them to analyze but this provided a relatively small sample size.Even with this small sample size 923 delivered on the goal of analyzing the correctness of the RO. They would not only determine the correctness of the RO but provide a score of how confident the model was in the results. They then went a step further and worked on pointing out the exact error in the repair order and what the failure reason was. We continued to go through testing delivering on our next goal of providing not only that the RO was correct or incorrect but also pointing out where and what the errors were.By this point in our project we had determined that there would be too much risk in completely replacing the repair order quality review team.  We shifted focus from replacing the repair order quality team to generating a message directly to the technician with the AI Models results. This solution, which was recommended by 923, eliminates this risk by displaying an error/quality check message to the tech that they could review or ignore. Instead of waiting until the last possible moment to check for correctness we are getting the root cause of the issue. The final deliverable was to create an API that could take the details of the Repair Order and deliver a score with error reasons for the repair order. This final piece was delivered by the 923 team.The 923 team was fantastic to work with and taught me a lot about ML and AI. The team was patient while we worked through solutions to help them and always delivered on time. This was our first step into AI/ML and we have learned a lot to set us up in the future. Our biggest issue that 923 was able to overcome was data. We did not have the historical records to be able to supply for the model learning. Even with a small data set 923 was able to deliver great results. Rather than just taking our requirements and building something they took the time to learn our internal processes and make suggestions on how we could implement the solutions theyve developed.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Determine the models accuracy - overall the model was around 75-80% accurate when comparing the models predictions to what the repair order quality team actually did.Accuracy by cost - the model was able to determine the correct result with a high level on confidence on RO's with the a cost less than $500. Our biggest risk when replacing the repair order quality team is invoicing the customer the incorrect amount which results in either over charging the customer or under billing them and missing out on revenue. The 923 was able to demonstrate the accuracy in costs buckets and the possible dollar risk with each bucket. While we did not move forward with replacing the quality team this has set the framework to review orders at certain cost thresholds to reduce risk but still have a significant impact.Model score - the model will generate a score for 100% of the RO's that are passed through. With this score we are able to determine if we should display the message to the end user or leave it alone. If the model is not confident in the results then we can choose not to display the result.Failure reasons - Providing not only the score of the RO and if it was a failure but stating where the error occured and why it was generating. The 923 delivers this on every RO that is passed through to them. Comparing with notes left by the quality team we have achieved an almost exact match and caught errors they have missed. By producing these failure reasons this is a significant feature when generating the quality check message to technicians. Rather than simply stating something is wrong, double check your work (which they would likely ignore) we are able to generate a check that say X thing is wrong with this section of the order. Quality check API - By developing this API we now have a mechanism to get results from the model and share them with the end user. In our case this will be when the technician completes a job we will pass the order details to the API to return the score and results. Implementing this mechanism will have a siginificant impact on the overall quality of the RO's because we are implementing a check at the source. In our current state when a technician completes an RO it can take the quality team 6-8+ hours to review the order. This check is now happening in seconds while the work is still fresh in the technicians mind. If the quality team finds an error they will flag it and send back to the technician who will correct, which can take an additional 4-6 hours. With this check happening at the time of completion we should see an overall decrease in time spent reviewing orders by the quality team, time to detect errors, and reduce time needed to complete and invoice the customer.Describe their project management. Did they deliver items on time? How did they respond to your needs?The 923 team always met timelines for deliverables and quickly responded to my teams needs. Because they took the time to get to know our business and learn our process they were not only able to adjust to changes in scope but were also able to recommend ways to implement solutions. They set up our weekly touchpoints and were always available to schedule additional time as needed. They shared constant updates on the progress and results of their work. One of my favorite things about them was their ability to share the results of their work in a clear way that could be understood even if you are unfamiliar with AI/ML. This was my teams first time working with AI/ML and they were able to eliminate any confusion we had on the process/results which can be very complex.The team always escalated potential blockers early on the process to give my team time to action. If we were delayed in actioning these blockers they continued to work and provided creative short term solutions while our plan was implemented. I greatly appreciate their commitment to the project and the way they were able to adjust on the fly when needed to deliver the best product.  They are committed to providing the best experience to their customers and have always delivered on time.What was your primary form of communication with NineTwoThree?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their ability to learn about our business and understand our goal was truly impressive. Going from knowing nothing about a company and the way they work to delivering the results they did was impressive. As I have mentioned this was our first time working with AI/ML so we really didnt know what was needed or what to expect. This was epsecially true in how our data was structured. What I found to be unique about 923 was their willingness to work with us while we built our historical data. It started with manual data queries and uploading to a shared filed before automating this process. Even during the early days of the project they were able to deliver fantastic results and learn more about our business. Because of the process we implemented with 923 we have set ourselves for future work in the AI space.The final thing I was impressed with is their communication and ability to summarize results. We were constantly updated on their progress. They were able to provide great detail on how they acheived the results without causing confusion and answered any questions we had clearly. The AI/ML world an be overwhelming and complex but when talking through it with them I felt I had all the information necessary to make a decision and provide direction.Are there any areas for improvement or something NineTwoThree could have done differently?No the only problem we faced during our project was data. Mainly that we had not set up our data to track historical changes over time making it difficult to analyze. We have learned so much from this team and our currently working on projects to improve our data for future work with AI. Would love to work with this team again. --- #### Mobil App Dev, UX/UI Design & App Testing for Security Co **The Project** - Services: Application Testing, Mobile App Development, UX/UI Design - Project size: Confidential - Project length: Apr. 2023 - Ongoing **Project Summary**: NineTwoThree has designed a mobile app using Figma and has redesigned a web app for a security company. The team has also performed user journey mapping, A/B testing, and user exit interviews.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Sr. Manager, SimpliSafe - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Aug 20, 2024 **Feedback Summary**: NineTwoThree has delivered a complete UI for a custom mobile app with a functional clickable prototype and implemented the latest UX best practices. The team has been flexible and responsive to the client's needs. Overall, the team's supportive approach and high-quality results have stood out. ""They can cover an extensive breadth of solutions across the product development lifecycle."" **BACKGROUND** Please describe your company and position.I am the Sr. Product Manager of SimpliSafeDescribe what your company does in a single sentence.SimpliSafe is a home security company, specializing in hardware systems and services. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire NineTwoThree to accomplish?User Journey MappingNew Mobile App DesignWeb App redesignQualitative User StudiesA/B Testing **SOLUTION** How did you find NineTwoThree?ReferralWhy did you select NineTwoThree over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitGood value for costReferred to meCompany values alignedHow many teammates from NineTwoThree were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.923 delivered figma designs for full mobile app for new innovation team initiative. Based off our initial set of requirements, Andrew and his team conducted user journey mapping and created mockups to set the direction for mobile app.Stephanie created a detailed project schedule to meet our deadlines, and continued to work with us to collaborate and iterate on our designs based off of user feedback from our alpha and beta testing. 923 leveraged our existing design language library and also created custom iconography and components to deliver a full mobile app experience for our ReactNative devs.923 also helped us conduct user exit interviews to learn more about app usuability, gather service feedback and synthesize results.Additionally, we have been collaborating with 923 on a webapp redesign. Our webapp had multiple sets of complex requirements, and Andrew and his team spent extensive time with us user journey mapping and conducting customer interviews to kick off requirements setting for the initiative.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?923 delivered a complete mobile user interface for a custom mobile app, complete with a working clickable prototype. 923 was rigorous with implementing the latest and greatest UX best practices, delivered to our specifications and on time, and helped us achieve over a 4 stars out of 5 on app reviews. 923 supported our internal milestone review process by delivering highly detailed user insights from consumer research they conducted with our users.Describe their project management. Did they deliver items on time? How did they respond to your needs?923 was extremely communicate and flexible with our program needs. We were able to establish a a program timeline proposed by our product manager Stephanie and her team for our initiatives, while 923 was also extremely responsive to support our fast-paced program and changing priorities.Stephanie was always quick and diligent in capturing our open questions and action items each week, and turned around proposals to resolve our open issues to keep our program moving forward. What was your primary form of communication with NineTwoThree?Virtual MeetingWhat did you find most impressive or unique about this company?Although we were not able to leverage all their services offerings due to having internal development resources, 923 was a small but mighty solution provider and collaborator. They can cover an extensive breadth of solutions across the product development lifecycle. They helped us go from concept to finished product for a custom mobile app in record time.The team was always striving to provide high quality ideas, leveraging both creative, best in class UX recommendations and also injecting really interesting opportunities to use advanced technologies. Wherever we needed additional support during our design atesting processes, 923 was able to fill the gaps quickly and deliver high quality results.Are there any areas for improvement or something NineTwoThree could have done differently?None! --- #### Chatbot Development for Nonprofit Organization **The Project** - Services: AI Development, UX/UI Design, Web Development - Project size: $200,000 to $999,999 - Project length: Jan. - July 2024 **Project Summary**: NineTwoThree developed a chatbot for a nonprofit organization. The scope included a consumer-facing conversational experience, an admin portal, a source code repository, Figma files, and Jira tickets. **Review Rating**: 3.5 - Quality: 3.5 - Schedule: 4.5 - Cost: 3.0 - Willing to Refer: 3.5 **The Reviewer** Product R&D, Nonprofit Organization - Industry: Non-profit - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Jul 12, 2024 **Feedback Summary**: NineTwoThree delivered an MVP app on time and met requirements. The team excellently centralized the tasks on monday.com and exchanged regular feedback with the client. They communicated excellently, managed the project smoothly, and were committed to meeting development deadlines. ""They showed impressive project management coordination across teams in many time zones."" **BACKGROUND** Please describe your company and position. I am the Product R&D of a non-profit company Describe what your company does in a single sentence.Consumer protection non-profit **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire NineTwoThree to accomplish?Deliver MVP of conversational chatbot with RAG architecture **SOLUTION** How did you find NineTwoThree?Online SearchWhy did you select NineTwoThree over others?Great culture fitCompany values alignedAI development experienceHow many teammates from NineTwoThree were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Deliver a performant LLM-powered system capable of answering user questions across specified categories (namely, all product categories covered by CR testing and reporting) by retrieving data from our resources (i.e., the CR Articles, Products and Cars databases)Deliver a consumer-facing conversational experience with interactive frontend components that leverages the underlying LLM-powered systemDeliver an admin portal / interface that allows CR operations personnel to operate the system including user management, chat management, filtering and searchA source code repository, which follows best practices in structure and syntax and lives in CR’s Atlassian suiteSource code documentation and operations manual for admin app in CR’s ConfluenceFigma files of UX and Design workCompleted Jira tickets **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?An MVP application that met requirements was delivered on time.Vendor was able to adapt to reduction of scope.Vendor successfully contributed across LLM development, frontend & backend application development, and UX/UI.Describe their project management. Did they deliver items on time? How did they respond to your needs?Excellent centralization of tasks in Monday.com and regular touch points with internal team to align project management boards and stay on trackTasks were organized and completed on time.AI development requires ongoing experimentation - there were experiments that went better and experiments that went less well. Coordinating experiments across teams proved challenging at first, however we improved with time.I appreciated the regular feedback exchange with 923 management - it allowed us to make process changes along the way so that we could collaborate more smoothlyWhat was your primary form of communication with NineTwoThree?Email or Messaging AppWhat did you find most impressive or unique about this company?Fabulous communication from executives, and care to ensure project was running smoothly.They showed impressive project management coordination across teams in many time zones.Commitment from engineers to meet development deadlines and work after hours as necessary to drive project to completion.Are there any areas for improvement or something NineTwoThree could have done differently?On at least one occasion, responsibilities were rotated among engineering team members and some knowledge/context was lost. I wish 923 had spent more time on careful knowledge transfer when team members swapped responsibilities.Collaboration with our DevOps org proved challenging at times (most of this was on us). It's a team that likes to do things its own way, not always the best way. 923 came in with different (and probably better) ideas for setting up the right environments -- which ended up clashing with the internal team's preferences. Though I know 923 was probably right, these decisions were outside of the scope of the project and I wish they had been able to conform to the internal group's preferences sooner.  --- #### Web, Mobile App Dev & UX Design for Sports Coaching Platform **The Project** - Services: Mobile App Development, UX/UI Design, Web Development - Project size: $200,000 to $999,999 - Project length: Apr. 2023 - Ongoing **Project Summary**: NineTwoThree has developed a website and a mobile app for a sports coaching company. The team has implemented an AI-based video perception feature and assisted in designing the UX and building the backend. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, SWEE Technologies - Industry: Sports - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 10, 2024 **Feedback Summary**: NineTwoThree has delivered a high-quality output that has exceeded the client's expectations. They've ensured stellar project management and completed the tasks on time and within budget. They've also offered valuable recommendations, seamlessly handled changes, and proactively resolved issues. ""NineTwoThree's specialists are excellent communicators."" **BACKGROUND** Please describe your company and position.I am an executive at SWEE TechnologiesDescribe what your company does in a single sentence.Digitally clone and sell sport coaching services.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire NineTwoThree to accomplish?Build a best-in-class application and platformDevelop our website **SOLUTION** How did you find NineTwoThree?Online SearchWhy did you select NineTwoThree over others?High ratingsClose to my geographic locationGreat culture fitGood value for costCompany values alignedHow many teammates from NineTwoThree were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Development of a mobile platform that includes receiving video from proprietary hardware and the camera from the mobile phone so that it can be processed using AI to analyze movement patterns. Worked with our team to help design the front-end UX Worked with our internal developers to optimize the backend so there was seamless and resilient integration with the front-endFacilitated moving processes that were happening on cloud onto the device so that we could provide services with much greater efficiency.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We have a functioning product that exceeds our expectations. All of the people using our product, understand how to use it and are receiving the intended value proposition. Describe their project management. Did they deliver items on time? How did they respond to your needs?They met almost every target delivery date and were within budget. They also handled our change order with ease, limiting delays to final delivery date and cost overruns. Furthermore, their project management team is proactive in identify potential problems AND solutions to both soft and hard problems. What was your primary form of communication with NineTwoThree?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They exceeded every deliverable and made it feel as if they were an internal part of our company. It seemed that their number one priority was to achieve the internal goals that our company set so there were many times they would come up with recommendations that would reduce their near-term billables but be a better strategic execution strategy for us. To sum it up, they met every deliverable and helped us craft the optimal straegy along the way. Are there any areas for improvement or something NineTwoThree could have done differently?NineTwoThree's specialists are excellent communicators. They have many procedures for their Monday.com Boards and Slack cadence. However, there must be a way for agencies to have one system in the future - maybe if you are reading this - ask them to build that too - because I am sure it will be A+ --- #### Adaptive Learning Exam Development for Certification Body **The Project** - Services: AI Development - Project size: $10,000 to $49,999 - Project length: July - Sep. 2023 **Project Summary**: A project management certification body has hired NineTwoThree to develop the proof of concept for an adaptive learning practice exam. The team has built multiple iterations of the solution and helped test it. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Product Manager, Project Management Certification Body - Industry: Education - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Aug 21, 2023 **Feedback Summary**: NineTwoThree has created a practice exam that will enable the client to explore its functionality within their existing technology and platforms. The team delivers items on time, communicates effectively, and is responsive to the client's questions. Their openness to brainstorming stands out. ""I appreciate their ability to brainstorm with our key contacts to get the product we are interested in creating."" **BACKGROUND** Please describe your company and position.I am the Product Manager of companyDescribe what your company does in a single sentence.We are a certifying body for project management as well as a project management membership association. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire NineTwoThree to accomplish?Create of proof of concept practice exam using adaptive learning technology **SOLUTION** How did you find NineTwoThree?Online SearchWhy did you select NineTwoThree over others?Great culture fitGood value for costEasy to communicate with, knowledgeable team, and understand business needsHow many teammates from NineTwoThree were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.923 created a proof of concept for an adaptive learning practice exam. They created multiple iterations allowing us to test the solution and make changes as it was being developed. After some changes were introduced, we tested in the 923 environment. Then, 923 worked with our IT security team to test the practice exam in our environment. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?A proof of concept, adaptive learning practice exam was created that will allow our organization to explore whether it will work with our existing technology and platforms.Describe their project management. Did they deliver items on time? How did they respond to your needs?Yes, all items were delivered on time and we were in communication throughout all phases of the project. Any question or concern we had was responded to promptly and handled appropriately.What was your primary form of communication with NineTwoThree?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I appreciate their ability to brainstorm with our key contacts to get the product we are interested in creating.Are there any areas for improvement or something NineTwoThree could have done differently?None. I was very satisfied working with 923. --- #### iOS Dev & Web Design for Travel Itinerary App **The Project** - Services: Custom Software Development, Logo, Mobile App Development, Product Design, UX/UI Design, Web Design, Web Development - Project size: Confidential - Project length: Jan. 2023 - Ongoing **Project Summary**: NineTwoThree has developed and designed an iOS app that allows users to organize and share travel plans with their friends. The team has also created a landing page. **Review Rating**: 5.0 - Quality: 4.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Co-Founder & CEO, Eazigo - Industry: Hospitality & leisure - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 25, 2023 **Feedback Summary**: All deliverables have been completed on time, leaving the client satisfied with the engagement. The team communicates transparently — whenever a delay is expected, they immediately inform the client. The team also responds promptly despite working within different time zones. ""They deliver outputs in a timely manner."" **BACKGROUND** Please describe your company and position.I am the Co-Founder & CEO of EazigoDescribe what your company does in a single sentence.Eazigo is where travelers come to organize and share their travel plans with friends. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire NineTwoThree to accomplish?UI and UX DesignMobile App DevelopmentWebsite Landing Page **SOLUTION** How did you find NineTwoThree?Online SearchClutch SiteWhy did you select NineTwoThree over others?High ratingsGood value for costPortfolioHow many teammates from NineTwoThree were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.NineTwoThree Venture Studio designed and developed an iOS app that allows travelers to easily organize and share travel plans with their friends. The app allows users to effortlessly curate personalized itineraries, explore an array of pre-existing travel plans, and extend exclusive invites to friends. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Milestones listedcompleted Delivery dates estimated time of completionAssigned tasks delegated to the assigneeDescribe their project management. Did they deliver items on time? How did they respond to your needs?They deliver outputs in a timely manner. They shared their Monday.com board with me so that I can follow along with their team's progress. If there were any potential delays, they made sure to inform me and take the necessary steps to get back on track or adjust.What was your primary form of communication with NineTwoThree?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Despite the time difference, the team was able to reply to me in a timely manner whenever a concern arose. The CEO also provided his cell phone number in case I needed to reach out to him for a quick or emergency call / text.Are there any areas for improvement or something NineTwoThree could have done differently?Be very clear with certain words in the SOW. There were a couple of items in the Project Scope that were interpreted differently by each party. I would also recommend putting more emphasis on your QA Team as I found many bugs that should not have been there. The first version of the app that was presented had many problems with basic functionalities. I had to spend a lot of time going through all the minor details of the app to make sure that simple features were working. --- #### UI/UX Design & Mobile App Development for FinTech Startup **The Project** - Services: Market Research, Mobile App Development, Product Design, UX/UI Design - Project size: $200,000 to $999,999 - Project length: July 2022 - Apr. 2023 **Project Summary**: NineTwoThree designed and developed natives iOS and Android applications for a fintech startup. NineTwoThree conducted market research and used Figma for the app’s design and Kotlin and Swift for development. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Pebble Finance - Industry: Financial services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — May 4, 2023 **Feedback Summary**: NineTwoThree met the client’s requirements and worked smoothly with their team. NineTwoThree’s team had experience working together and was proactive. They met deadlines and used monday.com for project management. NineTwoThree had active communication through Slack and was always available. "“NineTwoThree finished the project by the expected date and stayed on budget.”" **BACKGROUND** Introduce your business and what you do there. I’m the CEO of a fintech startup in its seed stage. I have a technical background. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with NineTwoThree? We needed to develop a mobile application to showcase our services. I have a technical background and wanted a company that could work with my internal team.  We’re a consumer-oriented fintech, and our long-term goal is to be a B2B company. We needed to develop our capabilities and services directly to brokers since brokers have a long sales cycle. **SOLUTION** What was the scope of their involvement? NineTwoThree designed and developed native iOS and Android applications. They started the project by conducting market and users research with interviews, and their findings were the basis for the app’s design and development proposal.  NineTwoThree designed the app’s UI/UX using Figma and generated the app’s flows, user personas, and user journeys. After NineTwoThree completed the design phase, we decided to move forward with them for the app’s development. NineTwoThree worked with our engineering team and developed the iOS app using Swift and the Android app using Kotling.   Our company’s goal is to change how users interact with markets because most people don’t think in terms of financial language. Our app takes a regular idea; for instance, if a user wants to invest in cancer research, they can enter that into the app, and an AI will do research and construct an investment portfolio. Users can select an investment option and monitor their investments through the app.  Our app allows any user to create their own exchange-traded funds in a natural and easy way. Our in-house team developed the app’s AI. We built an AI that understands financial language and constructs an optimized portfolio.  What is the team composition? We worked with Oleksandr (Android Developer), Katerina (iOS Developer), Zoriana (Junior Project Manager), Andrew (Founder & CEO), and Pavel (CTO). How did you come to work with NineTwoThree? I found NineTwoThree on Clutch. I have experience working as a CTO and have worked with several contractor teams in the past. An important thing for me was working with a company whose team leaders were local in Boston so I could have close contact with them.  I talked to two other companies that work on app development in my area. I chose NineTwoThree because I could speak to Pavel in a technical depth that I didn’t find in the other companies I interviewed. We both had experience as CTOs, which helped us have technical clarity and debate different approaches.  How much have you invested with them? We spent $250,000 with NineTwoThreee.  What is the status of this engagement? We started working in the design phase in July 2022, and NineTwoThree started the development phase in October 2022. They’ve finished the app’s development and will provide maintenance as needed. NineTwoThree will also assist us with the app’s launch process to publish it to the app stores. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  NineTwoThree met my requirements, and our teams worked excellently together. We had access to NineTwoThree’s GitHub repositories early on and could see what they were working on. Our engineering teams had an excellent rapport and worked as one team.  How did NineTwoThree perform from a project management standpoint? NineTwoThree finished the project by the expected date and stayed on budget. They used monday.com for project management, and our team had access to it, although we didn’t use it. I could check what they were working on on monday.com, but we predominantly used Slack.  We worked smoothly together, and our teams had active communication through Slack. Zoriana was amazing at keeping the project on track. She was phenomenal throughout the process and was always available to help raise questions.  What did you find most impressive about them? I was most impressed with NineTwoThree’s team. I was looking for a team that had been working together for a long time. I’ve encountered other contractor companies whose team hasn’t worked together as much. NineTwoThree team had been working together for six years, which shows in their work and process. The designer knew what was possible to develop and what wasn’t, and this was a key ingredient for our project’s success. On the development side, Oleksandr was super proactive and thoughtful. He was very open and vocal about working with my team effectively, which was something I hadn’t found in other design firms. Andrew and Pavel had engineering backgrounds that helped us work smoothly — we spoke the same language. Are there any areas they could improve? I can’t think of anything for NineTwoThree to improve. I was worried we would have a problem, but everything was perfect, and we all benefited from our relationship.  Do you have any advice for potential customers? I recommend ensuring NineTwoThree’s team works together on an individual basis. This didn’t feel like a contract development team because we all worked great together. I also recommend establishing this culture of collaboration from the beginning of your project and keeping it throughout the engagement. --- #### UX/UI Design & Machine Learning Dev for Real Estate Data Co **The Project** - Services: Custom Software Development, IoT Development, UX/UI Design - Project size: $200,000 to $999,999 - Project length: Mar. 2022 - Ongoing **Project Summary**: NineTwoThree Venture Studio provides UX/UI design and full stack development services for a real estate data company. They’ve built the UI, dashboards, and algorithms for a platform that predicts home sales. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder & CEO, Dataflik - Industry: Real estate - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 29, 2022 **Feedback Summary**: The algorithm accurately predicts about 60%–70% of home sales and improves every month. NineTwoThree Venture Studio’s team stands out for their knowledge and experience. They’re well-integrated into the internal team, communicating well through Slack, Zoom, Google Meet, and monday.com. "“The founding staff is a treasure trove of insight, and everyone is incredibly strong at implementation.”" **BACKGROUND** Introduce your business and what you do there. I’m the co-founder and CEO of Dataflik. We provide marketing data to real estate investors and agents. We predict what homes will sell off-market to investors and when to sell on-market with an agent. Therefore, agents can use this to generate more listings. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with NineTwoThree Venture Studio? As a startup, we couldn’t afford a CTO, so we needed to scale our development staff. **SOLUTION** What was the scope of their involvement? NineTwoThree Venture Studio has built our UI, our dashboard, and all our algorithmic models for real estate agents. They work on full stack development on the UX/UI side, machine learning, and data science. Our largest projects are between 2,000–3,000 hours. Our internal team works on prototyping, and NineTwoThree Venture Studio implements the automation and architecture of our company. They primarily use Figma for the UI. The development stack is a combination of 6–7 languages, including AWS, React, and SQL. What is the team composition? We work with eight teammates: Paul (CTO), Andrew (CEO), a project manager, a QA engineer, two full stack developers, and two machine-learning software engineers. How did you come to work with NineTwoThree Venture Studio? I found them from a PPC ad. How much have you invested with them? We’ve spent about $350,000. What is the status of this engagement? We started working with them in March 2022, and our partnership is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Thanks to the algorithm that NineTwoThree Venture Studio has helped us construct, we predict accurately about 60%–70% of home sales. We’re one of the top five companies in the industry. We’re pretty happy with that, and it gets better every month.  How did NineTwoThree Venture Studio perform from a project management standpoint? NineTwoThree Venture Studio has been great. They’re pretty integrated into our daily staff meetings and work. Before them, we had a satellite office and a lot of overseas development. However, the language barriers were too rough, and communication was poor, so we swapped agencies.  We use Slack for our daily conversations and a combination of Google Meet and Zoom for our video calls. Additionally, we use monday.com for project management. What did you find most impressive about them? The biggest difference marker is their knowledge. The team that supports and executes the implementation has vast knowledge and experience. Moreover, the founding staff is a treasure trove of insight, and everyone is incredibly strong at implementation. Are there any areas they could improve? No, I don’t want to touch anything. If it ain’t broken, don’t fix it. Do you have any advice for potential customers? Outline exactly what you need in thorough detail and take notes of everything. If they understand your vision well, they can add a lot of value. --- #### Product Features Dev for Customer Collab Platform Startup **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Sep. 2022 - Ongoing **Project Summary**: NineTwoThree Venture Studio has built several features for a customer collaboration startup's flagship platform using JavaScript and React. These include security profiles and integrations with video providers. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Dock - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Nov 19, 2022 **Feedback Summary**: The company is happy with NineTwoThree Venture Studio's work. The team has delivered an exceptional product with high code quality. They've worked independently and communicated well with the client through Slack and Monday. Their resources have provided incredible support and project management. ""I'd recommend them to anyone looking for product development support."" **BACKGROUND** Please describe your company and your position there. Dock is a customer collaboration platform. I'm the CEO of the company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire NineTwoThree Venture Studio, and what were your goals? We hired NineTwoThree to build out a number of features in the application, including Security Profiles and integrations with video providers. Our goal was to increase the speed of our product development while maintaining a high code quality. **SOLUTION** How did you select this vendor and what were the deciding factors? 923 impressed us from the beginning. Andrew was fantastic to work with when it came to scoping the project. Pavel and Tanya were amazing throughout the process as we moved into development. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The project included both front and backend work. Our tech stack is built on Javascript, React, Typescript, and GraphQL. The key deliverables were our Security profiles which included a complex admin flow, but also a streamlined customer experience. We also built integrations with Zoom and Gong. How many people from the vendor's team worked with you, and what were their positions? The team featured a project manager, developer and CTO. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? 923 delivered an exceptional product right on schedule. They did exactly what we asked them to build with a really high code quality and very little oversight on our end. Describe their project management style, including communication tools and timeliness. Communication happened through Slack and Monday boards. We also had a weekly meeting where we reviewed open tasks. What did you find most impressive or unique about this company? 923 has been incredible to work with and I'd recommend them to anyone looking for product development support. The code quality was exceptional. Tanya did an amazing job project managing everything from start to finish. It made things really easy for us as a customer. Are there any areas for improvement or something they could have done differently? Nothing that comes top of mind! We love working with 923. It's more expensive than internal engineers, but the speed and quality makes up for that cost. --- #### App Development for BioTech Event Company **The Project** - Services: Custom Software Development, Mobile App Development - Project size: $200,000 to $999,999 - Project length: Oct. 2022 - Ongoing **Project Summary**: NineTwoThree Venture Studio uses React JS and Node.js to develop multiple apps for a biotech event company. The project had been expected to wrap up within 30 days, but they expect to continue its development. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** General Manager, ConferenceSource - Industry: Hospitality & leisure - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 16, 2022 **Feedback Summary**: NineTwoThree Venture Studio's developers are a joy to work with. They have weekly calls held with attention to detail. The project has successfully saved dozens of work hours and halved the cost from their previous vendor. The partners will continue to add functionalities into the apps. ""Their full-time employees speak perfect English and are a joy to work with."" **BACKGROUND** Please describe your company and your position there. I am the General Manager for ConferenceSource, we do meetings and events for BioTech companies all over the world. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire NineTwoThree Venture Studio, and what were your goals? We were using multiple apps for registration, sign in, venue management, agenda management and compliance. Non of them were perfect and non of them talked to each other. **SOLUTION** How did you select this vendor and what were the deciding factors? After researching off the shelf solutions for several months I got 3 referrals from industry contacts for groups that could build a custom solution. I start evaluating responses the minute I reach out to someone. 923 was the first to respond, I spoke with a senior team member for the discovery call and had a detailed proposal w/in 48 hours - before I had even an initial response from one company (so they were eliminated). The deciding factor to go with 923 came down to their communication, clearly articulated technical expertise and the quality of every team member I spoke with. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. After my initial attempt at a scope of work, 923 came back with detailed questions and suggestions. They then put together a timeline and agreed to a weekly call cadence. We had clear milestones and had to finish X before we could move on to Y - all tracked in Monday.com. Phase one was supposed to take 30 days, they did it in 15. We used React JS + Node.JS & iOS/ipad. How many people from the vendor's team worked with you, and what were their positions? 5 in total, 3 that I interacted with - Senior PM, junior PM & partner. We had at least 1 designer and 1 programmer, with others helping as needed. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Most importantly, we looked like heroes in front of our first client. We also saved dozens of work hours and the cost was 1/2 of our previous vendor. We will be adding functionality for the next 12 months, so more outcomes on the way. Describe their project management style, including communication tools and timeliness. Weekly calls with dev team, management jumping in as needed. All documented with attention to detail in Monday.com What did you find most impressive or unique about this company? The level of professionalism from the partners to the junior developers in the Ukraine. Their full-time employees speak perfect English and are a joy to work with. Are there any areas for improvement or something they could have done differently? Can't think of any. --- #### Custom Web App Dev for Consulting Firm **The Project** - Services: Custom Software Development, IT Managed Services - Project size: $200,000 to $999,999 - Project length: May - Oct. 2022 **Project Summary**: NineTwoThree Venture Studio built a custom web app for a consulting firm. They wanted a faster, simpler tool that could help the client build strategies on the fly within 2-3 months.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Partner, OnCenter - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 28, 2022 **Feedback Summary**: NineTwoThree Venture Studio shortened the client's timelines from hours to minutes. The team was deeply empathetic to the client's needs with respect to their time, budget, and requests. They were also quick to respond, which showed their keen attention to detail. ""We loved the warmth that paired well with the precise execution of exactly what we wanted."" **BACKGROUND** Please describe your company and your position there. I am a Partner at OnCenter, a strategy consulting firm. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire NineTwoThree Venture Studio, and what were your goals? We hired NineTwoThree to build a custom web app platform that helps users/teams organize strategies and goals, all on one page. OnCenter had prototyped the "Strategy Timeline" deliverable for several years in Google Slides, with worthwhile success with clients. We wanted a faster, more simple-to-use tool that allowed us to quickly build strategies on the fly. Our goal was to have a platform we could onboard users to quickly and they could dive in right away to work on their company, department, or personal strategies. **SOLUTION** How did you select this vendor and what were the deciding factors? We had a personal referral from a trusted friend who is currently building another project with them. This referral was huge. Andrew's professionalism, Tanya's operational communication, and the dev team's delivery was all super helpful and informative in helping us make a decision. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The project was a ~2-3 month build of a web-app. It functions similarly to a Trello/Kanban board with different "cards" that represent "Priorities" and "Objectives." The phases revolved around building out key components of the software -- first the information hierarchy, then the iterative arrows, then finally the "Present" mode. We used Slack and Monday.com for consistent communication. How many people from the vendor's team worked with you, and what were their positions? Tanya (VP of Operations) and Anna (Project Account Manager) worked very closely with us on a weekly basis to communicate the updates to the software, and the questions/responses from the Dev team. I am unsure on what their positions are. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Normally, Strategy Timelines would take hours and hours to build. With the software, it takes us minutes for us to thoughtfully introduce and build strategies that can easily help our prospects and clients with their toughest strategic questions. Describe their project management style, including communication tools and timeliness. Phenomenally quick to respond. Very thoughtful with keen attention to detail. Clear, to the point yet very kind. We loved the warmth that paired well with the precise execution of exactly what we wanted. Worldclass timeliness and execution. What did you find most impressive or unique about this company? Deep empathetic care for us as clients, paired with respect of our time, budget, and requests. They're the dream team. We literally get both -- great products with great service at a great price. I couldn't have asked for anything more from them. Are there any areas for improvement or something they could have done differently? During the development of the SOW, if there were any areas you thought we might want to include, offer your feedback for features then if possible! --- #### Mobile App Dev for Influencer Booking Platform **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: Feb. 2022 - Ongoing **Project Summary**: NineTwoThree Venture Studio has developed an iOS mobile app for an influencer booking platform. After conducting market research, they built the app from scratch and used plug-ins to help with coding and APIs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Team Manager, Influencer Booking Platform - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 30, 2022 **Feedback Summary**: NineTwoThree Venture Studio has delivered a user-friendly iOS app. Although the app hasn't been launched, the client is pleased with how the team's brought their vision to life. They've been efficient partners who've shown a genuine interest in the app's success and communicated via Zoom and phone. "“They’ve taken our broad vision and narrowed it down to give us a solid, user-friendly product."" **BACKGROUND** Introduce your business and what you do there. I’m a team manager for an influencer booking application. Our app connects influencers to businesses and brands so that companies can book them more easily. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with NineTwoThree Venture Studio? We needed to engage a development company to help us develop an iOS app and launch it on the app store. **SOLUTION** What was the scope of their involvement? When we started working with NineTwoThree, we had a lot of ideas for the application. First, we spoke to the team about our concept and provided screenshots of how we wanted the app to look. They helped us hone in on our ideas to identify the most important features they’d need to create a viable product.  Then, they carried out comprehensive market research to identify potential competitors and see which features could set us apart. The insights determined that our ideas were sufficient to be able to create a new, unique application.  They’ve essentially taken our design ideas and developed them into a functional iOS application. For the most part, they’ve built the app from scratch, although the team has used some plug-ins to help with coding and APIs. We plan to collaborate on developing an Android version in the future.  What is the team composition? We’ve worked with Andrew (CEO), Stephanie (Product Lead), and two developers. How did you come to work with NineTwoThree Venture Studio? We found NineTwoThree online. How much have you invested with them? We’ve invested roughly $250,000 in the partnership with NineTwoThree. What is the status of this engagement? We began working with NineTwoThree in February 2022, and the partnership is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  We haven’t launched the application yet, but NineTwoThree has been able to bring our ideas to life beautifully. They’ve taken our broad vision and narrowed it down to give us a solid, user-friendly product. Since we’re still in the development stage, we’ve had a few bugs, but they’ve caught them immediately and resolved issues within 24 hours. How did NineTwoThree Venture Studio perform from a project management standpoint? NineTwoThree has excelled from a project management standpoint. Although each team member has a different position with a different goal, the team works well together to create the app. They know how to do their jobs.  We’ve met in person, but now we meet weekly via Zoom to keep track of the process and go over new developments. If we have questions in between meetings, we can give them a call.  What did you find most impressive about them? NineTwoThree’s biggest strength is their team’s investment in our product. They’ve done a lot of legwork for us to make the product as successful as possible. Rather than working on as many projects as possible to make the most money, they’re very selective about their partnerships. As a result, we feel they’re excited about building our product and care about our success.  Are there any areas they could improve? I have nothing NineTwoThree could improve on. Do you have any advice for potential customers? I advise maintaining an open line of communication with NineTwoThree. If you communicate with them, they’ll deliver a final product that meets your needs and makes you happy. --- #### Mobile App Dev for Indoor Navigation & Location Business **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: Apr. - July 2022 **Project Summary**: NineTwoThree Venture Studio has been hired by an indoor navigation and location business for mobile app development services. The team has extensive experience in real-time GPS and bluetooth technologies. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CTO, Navv Systems - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 11, 2022 **Feedback Summary**: The mobile app that NineTwoThree Venture Studio is tasked with is the foundation of their client's mobile strategy; they will soon integrate it into their existing customer base. The vendor communicates with the client through Slack, and they are transparent with things that can and cannot be done. ""They ask questions and are outcome-focused on our success."" **BACKGROUND** Please describe your company and your position there. I am the CTO of Navv Systems. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire NineTwoThree Venture Studio, and what were your goals? We hired 923 to build our next generation mobile application. Our goals were to have a extremely robust location streaming application connected to the Navv Platform. **SOLUTION** How did you select this vendor and what were the deciding factors? 923 has solid experience in IOT and iOS application development. they understand the technical challenges of creating commercial mobile applications that have realtime requirements. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had a quick review and kickoff meeting. Prior to this they took our architectural diagrams and built their understanding of our needs. They have extensive experience with realtime - socket.io iOS and GPS/Bluetooth technologies. It was easy to get the scope and they then built that into their project management software to make it easy for us to review and track progress. How many people from the vendor's team worked with you, and what were their positions? The team consists of: 1 Solution Architect 2 iOS developers A full time Tester A client manager a project manager **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The application is our new foundation for our mobile strategy. We will be integrating it into our existing customers in the coming months. Describe their project management style, including communication tools and timeliness. Weekly touch base meetings. But direct access with Slack as immediately given, this removed blockers and reduced our time to get the project done. What did you find most impressive or unique about this company? Transparency and Technical Acumen. They are able to say what they can and what cannot be done. They ask questions and are outcome-focused on our success. Are there any areas for improvement or something they could have done differently? Not at this time. :) --- #### Mobile App & E-Commerce Web Development for Startup **The Project** - Services: E-Commerce Development, Mobile App Development - Project size: $50,000 to $199,999 - Project length: Feb. 2022 - Ongoing **Project Summary**: A startup hired NineTwoThree Venture Studio to build an Android app using Kotlin and an iOS app with Swift. Both apps connect to an electronic device via BT and Wi-Fi. They’ve also done e-commerce development. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Consumer Engineering, DOTS Technology Corp - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 3, 2022 **Feedback Summary**: NineTwoThree Venture Studio has improved the app’s stability and UX, and they’ve decreased the client’s development time. The team excels at project management, with weekly meetings, daily Slack communication, and task-tracking on Monday.com. Their cohesive team and high-quality code stand out. "“The speed at which they turn around features is very impressive.”" **BACKGROUND** Introduce your business and what you do there. I’m the director of consumer engineering of a pre-launch startup building a consumer electronic device with a companion mobile app. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with NineTwoThree Venture Studio? We needed help to develop our mobile apps. Although we had an internal developer that started the project, we needed to start moving more quickly and iterate on both platforms. I decided an outsourced development team was the way to go, so we hired NineTwoThree Venture Studio. Additionally, we needed some modifications to our e-commerce website. **SOLUTION** What was the scope of their involvement? First, we signed a four-month service agreement with NineTwoThree Venture Studio. They’re developing two apps, one for iOS using Swift and one for Android using Kotlin. They provide full service, including project management, development, and QA.  The apps are companions for our consumer electronic device. The team has created the app’s UX flow and functionalities to play videos and view images. The core feature allows the apps to connect with the device and transfer data back and forth, such as over-the-air updates. Before working with NineTwoThree Venture Studio, we managed file transfers with a Wi-Fi feature with reliability issues. They’ve rewritten that feature for us and converted it to Bluetooth using Bluetooth Low Energy and Wi-Fi for larger file transfers.  Currently, the apps are pre-launch. NineTwoThree Venture Studio does internal QA. Their developers do local testing and then shift to other team members within the organization to do QA before passing it over to us. Additionally, they’ve created a multi-stage checkout on Shopify for our e-commerce website. I’ve pitched them a site redesign based on new Figma designs, and they’ve also taken on this project as an additional contract. What is the team composition? I work primarily with Andrew and Pavel (Co-Founders) and with two people on the project management side. We’ve also had calls directly with some of the developers.  How did you come to work with NineTwoThree Venture Studio? When looking for a provider, the location was a concern because we had physical devices that needed to move back and forth, so I searched close to our Massachusetts office. I found five development shops that fit my criteria. NineTwoThree Venture Studio seemed to have very specific experience with device-connected apps. They had done another app with a laundry company and a baby monitor project, so their experience was very relevant to the type of project we were trying to do.  How much have you invested with them? We’ve spent about $150,000. What is the status of this engagement? We started working together in February 2021, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Previously, we had a technically intense syncing-up feature using Wi-Fi that was pretty brutal as it crashed quite a bit. Since NineTwoThree Venture Studio rewrote that feature, the UX for transferring data has improved, as well as the stability of the apps. Thanks to them, our development time has also decreased. The speed at which they turn around features is very impressive, and it has allowed us to shorten our development cycles.  Moreover, their internal QA team does a pretty good job; once they release a feature to us, it’s in pretty good shape. We communicate any issues we find back to them. We also appreciate that they pop teammates in and out as their skillsets are needed, so we’re getting a whole team for half the price.  How did NineTwoThree Venture Studio perform from a project management standpoint? They provide project management services using Monday.com boards for task assignments, bug reports, and bug-tracking. Their communication is good; we do a weekly touch-base meeting to go through the project. However, we mostly communicate through Slack, sending information back and forth. Our device engineers have a lot of communication with NineTwoThree Venture Studio’s developers, and we’ve done calls with them to discuss aspects of the project. What did you find most impressive about them? I’ve worked with many development teams, and NineTwoThree Venture Studio is really good. They’ve retained their development team throughout the years, so the group is cohesive and works well together. The quality of the code itself plus the team are outstanding.  Are there any areas they could improve? I don’t have any complaints; we’re really happy with their work. Do you have any advice for potential customers? I would advise spending some time with them in the beginning, clearly defining what needs to get done. Come in with as much information as you can, and once you have the major details down, NineTwoThree Venture Studio is great at estimating and pricing the project. --- #### Mobile App Dev for Food Marketplace Platform **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: Nov. 2021 - May 2022 **Project Summary**: NineTwoThree Venture Studio developed a native mobile application for a food marketplace platform. Using Flutter, they were also tasked with creating an MVP and database. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder & CEO, Dishare - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 1, 2022 **Feedback Summary**: With NineTwoThree Venture Studio's support, the company was set to launch the platform's beta version. Despite unforeseen circumstances, the team successfully delivered the project. Their teamwork with the client was commendable. ""NineTwoThree Venture Studio still delivered even in the hardest time!"" **BACKGROUND** Please describe your company and your position there. Dishare is a B2C & B2B food marketplace platform. Dishare is a Personalized Culinary Health-Sensitivity Platform based on social networking, Crowdsourcing and Artificial Intelligence (AI) that helps you decide what to eat and creates the ultimate dining experience. The platform redefines the way people choose what and where to eat, exposes them to new experiences based on their “FoodPrint”, and educates about healthy and sustainable food. As Spotify does for music, Vivino for wine, we do for Food. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire NineTwoThree Venture Studio, and what were your goals? MVP in 4 month Native app for iPhone and Android-based on Flutter Cloud DataBase Algorithms and AI **SOLUTION** How did you select this vendor and what were the deciding factors? Vision Personality Liability Trust Availability Willing to help Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. MVP in 4 month Native app for iPhone and Android-based on Flutter How many people from the vendor's team worked with you, and what were their positions? The CEO and CTO of the company Account Manager Full-Stack Developer Mobile App Developer UX | UI Designer Project Manager Quality Assurance Engineer **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We are launching in NYC this week the Beta version Describe their project management style, including communication tools and timeliness. Working in Sprints, meeting every Monday Working together on a mutual Monday project We have mutual Slack What did you find most impressive or unique about this company? We went through a Pandemic, a war in Azerbaijan, a war in Ukraine, where they have employees, but NineTwoThree Venture Studio still delivered even in the hardest time! Are there any areas for improvement or something they could have done differently? In our case, to launch earlier with less functionality and then to keep working on the next version --- #### UI/UX Design for Business Service Company **The Project** - Services: Custom Software Development, Mobile App Development - Project size: $200,000 to $999,999 - Project length: Feb. - Sep. 2021 **Project Summary**: NineTwoThree Digital Ventures was hired by a business service company. They built a UI prototype that would later be refined to fully code their app.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Rhodium Weekend - Industry: Business services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Apr 1, 2022 **Feedback Summary**: NineTwoThree Digital Ventures engaged the client's community and deducted internal risk through the platform. They were also able to translate the client's nebulous vision into a practical, functional system that takes multiple platforms, security, engagement, and their needs into account. ""We felt like we had a pulse on progress and the team came to every meeting with results they could show us."" **BACKGROUND** Please describe your company and your position there. I am the Founder of a conference and community for 7 to 9 figure SaaS, Ecom, and Media business owners. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire NineTwoThree Digital Ventures, and what were your goals? We wanted to move off of Slack and Facebook groups to a custom community app which we own and control and has the features we need to better engage our online community. **SOLUTION** How did you select this vendor and what were the deciding factors? I had an immediate connection with Andrew, the founder, when we were originally introduced from a mutual friend. He and his company were very enthusiastic and brought several ideas to the table on how to execute the app. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The team started by listending carefully to my vision for how the app would works. We refined these ideas to a "v1" feature set. Andrew and his team then designed and built a UI prototype which we refined and would later be used to code the app. How many resources from the vendor's team worked with you, and what were their positions? I worked with 5 team members. These included a product manager, a technical lead and two designer/developers. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We've been able to leverage the work we did with the team to engage our community and "show them" rather than tell them. This has translated into substantial risk reduction in the decision if end users actually wanted what we built. Describe their project management style, including communication tools and timeliness. The project management style included excellent communication through a regular meeting cadence in addition to slack/email collaboration. We felt like we had a pulse on progress and the team came to every meeting with results they could show us. What did you find most impressive or unique about this company? I was most impressed at the team's ability to take a rather nebulous vision in my head and actually translate it to a practical functional system taking into account multiple platform, security, engagment, etc. needs. Are there any areas for improvement or something they could have done differently? Nothing comes to mind. --- #### Software Dev for B2B Software Company **The Project** - Services: Web Development - Project size: $200,000 to $999,999 - Project length: Dec. 2021 - Ongoing **Project Summary**: NineTwoThree Digital Ventures is developing a video software solution for a B2B software company. They’ve first discussed the client’s goals and ideas before scoping the project. Their development is ongoing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder & CEO, UpsideBuilders - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 10, 2022 **Feedback Summary**: NineTwoThree Digital Ventures’s development process has gained positive feedback for being smooth and efficient. They’ve been communicative and prompt throughout the engagement. Their team is personable, professional, and reliable — on top of that, their technical skills are impressive. ""They take their work very seriously but approach it in a light-hearted and fun manner."" **BACKGROUND** Please describe your company and your position there. I run a team that builds, launches, and grows B2B software **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire NineTwoThree Digital Ventures, and what were your goals? We started working with NineTwoThree to build a new video software project. We had a clear concept and we needed a capable team that could build it quickly and efficiently. **SOLUTION** How did you select this vendor and what were the deciding factors? I'd known one of the founders of NineTwoThree for some time through my network. He'd given me helpful business insight on a few occasions. When the need arose to find an external team to build alongside us, NineTwoThree was one of the first that came to mind. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. After a few preliminary discussions with the founders, we agreed on terms of engagement and started in on the concept. We shared our vision of what we were looking for, along with the closest competitors and references available. The NineTwoThree team then took those concepts and spent a few days with them to give an estimate for how complex it would be to build. We set a rough schedule and had weekly meeting to get updates, give input, and see the project come to life. How many people from the vendor's team worked with you, and what were their positions? I worked with four team members directly: the founders, a project manager, and a designer. Additionally, they had at least two developers dedicated to the project — but that was managed on their side, so I didn't need to give input or oversight (which was great!). **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? At the time of this writing, we are nearing completion of the project but we have yet to launch. The app is coming together really nicely and is looking fantastic. This is the most smooth build process that I've been a part of and I look forward to our upcoming launch! Describe their project management style, including communication tools and timeliness. My business partner and I communicate with their team via slack and weekly update meetings. What did you find most impressive or unique about this company? There's so much I could say here. The team is personable and able to communicate about complex technical things in everyday language. They take their work very seriously, but approach it in a light hearted and fun manner. Every meeting with them is great. I really look forward to them. They are very good at work and timeline estimates and sticking to them — which is often challenging when dealing with complex technologies. Finally, the scope of what their team is capable of is really incredible. If there's something we need built or added to the project, they can do it. Are there any areas for improvement or something they could have done differently? Honestly, I've loved the whole process. There's nothing that I would change. --- #### Mobile App Design & Documentation for Networking Platform **The Project** - Services: Custom Software Development, Mobile App Development, UX/UI Design - Project size: $200,000 to $999,999 - Project length: Aug. - Nov. 2021 **Project Summary**: To help the client develop an app, NineTwoThree Digital Ventures created technical documentation. They built a prototype with over 100 user stories using Figma and designed a logo, color scheme, and so on. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder & CEO, Grouped - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 17, 2021 **Feedback Summary**: Demonstrating profound dedication to the project, NineTwoThree Digital Ventures produced comprehensive work. Their deliverables received positive feedback from investors, consequently helping the client raise money. Their superb project management and communication skills ensured a smooth process. ""They were a very passionate team who cared about our product."" **BACKGROUND** Introduce your business and what you do there. I’m the co-founder and CEO of a social networking app called Grouped, which is designed to enable leaders to create communities. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with NineTwoThree Digital Ventures? We needed help with building our prototypes, digital architecture, user stories, and wireframes. Basically, we wanted someone to help us create something concrete with our ideas. **SOLUTION** What was the scope of their involvement? We first shared our designs with the team. NineTwoThree Digital Ventures then delivered all the technical documentation we needed to build our app natively on iOS, Android, and the web. Then, the team built a prototype, which included over 100 user stories. They used Figma and designed a logo, color scheme, brand identity, and several screens. We regularly provided feedback, which they used to finalize their deliverables. Finally, NineTwoThree Digital Ventures then helped us conduct customer discovery and research by conducting interviews with potential users. We then presented their plans to our in-house development team, who used NineTwoThree Digital Ventures’ plans to develop the app.  We plan on launching it on the App Store in April 2022. The app has a unique chat function and features in-app payments. What is the team composition? Our main point of contact was Andrew (CEO), who managed the project. We also worked with Pavel (CTO), Sasha (UI/UX Designer), a teammate who built the user stories, and another person who helped us conduct research. How did you come to work with NineTwoThree Digital Ventures? We found them on Clutch when we were searching for development agencies. We interviewed a bunch of vendors, but NineTwoThree Digital Ventures stood out because they were very personable. On our initial call, both Andrew and Pavel were present. They promised to be heavily involved in the project, which said a lot because they were the owners. How much have you invested with them? We spent $250,000. What is the status of this engagement? The project lasted from August–November 2021. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Ultimately, they helped us raise money. Our investors were very impressed with their work. Furthermore, our in-house developers were thrilled with the documentation the technical documentation they provided. NineTwoThree Digital Ventures freed us from having to conduct research and focus on app development. How did NineTwoThree Digital Ventures perform from a project management standpoint? Their excellent project management was the best part of working with them. NineTwoThree Digital Ventures was very quick and kept us involved in every step of the process. It was a six-week process. We had biweekly Zoom meetings where they presented us with what they had done in their latest sprint. Additionally, we used Monday.com, Slack, and Figma. What did you find most impressive about them? NineTwoThree Digital Ventures treated our project like it was their own, which we really appreciated. Their communication skills were also fantastic. Are there any areas they could improve? Sometimes they made some feature suggestions that we didn’t necessarily want. However, they were a very passionate team who cared about our product, so that wasn’t really a bad thing.  Do you have any advice for potential customers? Be very open and honest with the team. I recommend reaching out and laying everything out for the team. They’ll be flexible with you and give you the best experience. --- #### Platform Dev for Faith Event Services Platform **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: May - Dec. 2020 **Project Summary**: 923 Digital was brought on board to design and develop a conference and livestream platform for faith communities. The team carried out initial market research before building up the WebRTC platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, Altar Live - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 1, 2021 **Feedback Summary**: Users and internal stakeholders alike are pleased with the platform, which was released in December and just earned its 100th paying customer. Along the way, the team has been an excellent creative and strategic resource, working to produce a remarkable final product that serves clients’ needs.  ""We’re very synergistic. It’s basically like I’ve doubled the size of my own company by having 923 on board." " **BACKGROUND** Introduce your business and what you do there. I’m the co-founder of Altar Live, a video conference and livestream platform specifically designed for faith communities to present services and meetings online. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with 923 Digital? Like a lot of industries, the pandemic rearranged our lives in a significant way. For faith communities, that meant people who gather on a regular basis in person suddenly needed to find a different means of hosting event services and maintaining community and relationships. We found people were using a cocktail of different platforms to achieve the goals of their community: live streaming on one, video conferencing on another. We wanted to build a platform that could bring everyone and everything together simultaneously. **SOLUTION** What was the scope of their involvement? 923 began with market research. They were on a lot of preliminary calls with us as we were beginning to sketch out what it is that churches are already using, the goal they’re trying to achieve, and the areas they’re lacking. We started exploring in tandem different technology platforms, and ended up landing on what we use now, our WebRTC technology.  The next stage was design. We spent a few weeks figuring out a preliminary UX, layouts for screens, and the overall flow of the platform. Once that was finished, 923 started writing code to build our first prototype. What is the team composition? I’ve worked with a lot of people from 923, but most of my contact was with Andrew (CEO & Co-Founder), Pavel (Co-Founder), Tanya (Recruiter). We also worked with Ana (Junior Project Manager), and Yulia (Project Manager).   How did you come to work with 923 Digital? I met Andrew at a work event. We got to talking and I heard more about what 923 does. We stayed in touch, and when the pandemic started to unfold, they immediately came to mind as someone I wanted to work with.  They’re a really agile team, and they’re entrepreneurs at heart. I could trust them to fiercely chase the problem we were trying to solve on our behalf as well.  How much have you invested with them? We’re at about $280,000 right now. What is the status of this engagement? We started working together in May 2020 and did our first full release in December. We’re still working together in phase two. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Our biggest metric was whether or not they understood what we were trying to solve, and 923 hit a home run with that one. They did a lot of upfront work with us to really get to the bottom of what we wanted to accomplish. Any pivots that we’ve made have made a lot of sense, and they’re very responsive to what we’ve learned along the way. We were also looking at speed of implementation. Even though we’ve done a few pivots, 923 has been able to turn around a lot. Thirdly, we’ve been getting constant good updates from their project managers and their team on when we can expect certain features, what we’ve learned from customers, and more. Their product managers have been in very close step with us throughout the whole project, and I’ve been really impressed with the level of detail that they paid attention to.  In terms of users, we just passed our 100th paying customer today, which is really great for a startup like ours. Moving at the pace we did with them, it’s a huge win. I couldn’t be happier with where we are now. The platform 923 has built for us is top of the line. It’s really well thought out, the UX is awesome, and it feels like a $1,000,000 product for a nonprofit community like ours. We’re really proud to bring it to our customers. How did 923 Digital perform from a project management standpoint? Overall, they’re great. We do weekly meetings, or depending on the sprint, sometimes daily meetings. We get updates from project managers so we stay informed.  We’re very synergistic. It’s basically like I’ve doubled the size of my own company by having 923 on board.  What did you find most impressive about them? 923 has a very entrepreneurial spirit. Their company is driven to not just build a product, but to build a product that fulfills our customers’ needs. They’re very involved and have an amazing eye. I feel very confident that the product that I’m giving to my customers is going to make their life better and easier. Are there any areas they could improve? I can’t think of anything that feels significant to say they need to improve. I feel incredibly satisfied with 923’s services. Do you have any advice for potential customers? Don’t just give them your checklist, but let them in on the design experience as well. Bring them the problem you’re trying to solve and be honest, because they can give insight and help create a better product with you as a result. --- #### Backend & Product Dev for Design Consultancy **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Jan. 2020 - Ongoing **Project Summary**: 923 Digital provides ongoing development services. Their work involves backend and product management tasks, as well as transforming the internal designs into functional solutions for third-party clients. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CEO, NUU Group - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 15, 2020 **Feedback Summary**: 923 Digital’s exceptional transparency and strong communication skills have made for a successful partnership thus far. The team manages the project very effectively, outlining each step of the process clearly, and they are very adaptable. Their responsiveness is also noteworthy. ""923 Digital takes changes and pivots very quickly." " **BACKGROUND** Introduce your business and what you do there. I’m the CEO of NUU Group, a creative agency and design consultancy. We work with customers to develop their brands by designing and building digital products and experiences. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with 923 Digital? We were looking for a development partner for some of the projects we’re working on for our customers. We were looking for a team to supplement on the development front for digital projects. **SOLUTION** What was the scope of their involvement? 923 Digital does backend and product management work. They also bring technical expertise to turn the designs that we do into actual working products and applications. What is the team composition? Our project manager interfaces with theirs. How did you come to work with 923 Digital? They were a word of mouth referral from someone who I know and trust.  How much have you invested with them? The current project has a $250,000 budget. It’s ongoing, so that will likely increase.  What is the status of this engagement? We began working with them in January 2020, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Its been a great partnership and experience. The greatest impact has been working with good people and the ability for our team to have full visibility into the status of the development. How did 923 Digital perform from a project management standpoint? Depending on the engagement, they facilitate the project management. They are very transparent in their communication. The team is also very flexible, which is important for our current project. 923 Digital takes changes and pivots very quickly, which has impacted our relationship with our client.  There’s been a clear plan for the phases in the project. Overall, the delivery has been on time, and their response time sands out. When we send them a message, the team gets back to us within minutes.  What did you find most impressive about them? Their open communication and responsiveness have helped to build trust over the past six months. So far, so good. Are there any areas they could improve? Because of the fact that we’re merging two different teams together, it’s been hard to figure out how that comes together. Our relationship may be different than what they typically deal with because we’re also an agency 923 Digital tends to default to their processes, which can sometimes be too much. They try to move too quickly, almost preemptively, which often leads to backtracking and letting them know that we need to have a discussion about everything before we can approve the execution.  Do you have any advice for potential customers? The team doesn’t just take a list of requirements and do it; they also provide more strategic planning and advice, which we and our clients have appreciated.  They are really part of the planning process, so I would advise potential customers to be open to bringing them into that part of the process. --- #### Frontend & Backend IoT Development for Laundry Firm **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: July 2015 - June 2019 **Project Summary**: 923 Digital built the front- and backend of an IoT system for a laundry firm. The system processes data in the cloud using an AWS infrastructure to provide live-reports. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Former CTO, Commercial Laundry Group - Industry: Manufacturing - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 11, 2020 **Feedback Summary**: The useful platform helps the company stand out in comparison to others in the market, and the number of users continues to increase. 923 Digital provided valuable recommendations to ensure a successful engagement. The team is organized, flexible, and communicative, making them easy to work with. "“Their insights are very valuable and that distinguishes them from other providers.” " **BACKGROUND** Introduce your business and what you do there. I’ve worked with them in several different positions. For this project, in particular, I was the CTO of a commercial laundry group. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with 923 Digital? We needed a team to bring the system up. We had the general architecture and approach and we wanted to outsource the development. **SOLUTION** What was the scope of their involvement? They built out the front- and backend of our IoT system. We had a bunch of commercial laundry equipment that was out in the field and they built a data ingestion pipe and a counterpart processing system in the cloud using AWS infrastructure. Then they built a pretty powerful frontend that allows our customers, distribution partners, and internal teams to evaluate the system in real-time. What is the team composition? We had several points of contact and about 10 people on the team overall. How did you come to work with 923 Digital? I’ve worked with them in the past on a different project. They deliver, they’re efficient from a capital perspective, they’re flexible, and they’re easy to work with. How much have you invested with them? It was north of $300,000. What is the status of this engagement? The project lasted from July 2015–June 2019. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  It was a clear differentiator for us. It gave us more visibility for our customers. Now they’re able to understand their operations and extract methods in real-time and on a semi-regular basis. It helps us stand out in the market. At a high level, we track customer utilization of the portal. As we continue to roll out new features, we’ve seen a steady increase in the utilization of the technology for our customer base and from our internal team. How did 923 Digital perform from a project management standpoint? They were great; we had no issues at all. We had a regular meeting cadence and we were able to roll out our requirements to them on a regular basis and they delivered. They typically organized their work around two-week sprints. We used conference calls and Trello to communicate. What did you find most impressive about them? Their ability to understand project requirements. On top of that, they’re really easy to work with. I’ve worked with several third-party providers, and 923 Digital stands out for their flexibility. Are there any areas they could improve? As they look to grow, they’ll need to replicate the types of individuals they have running the programs. It’s hard to find, recruit, and develop people so their team continues to grow and work as the core team does now. That’s their challenge. Do you have any advice for potential customers? They’re able to synthesize requirements and provide alternative ways of thinking about things. They really go through that extra effort to make those suggestions, so you should take advantage of that. Their insights are very valuable and that distinguishes them from other providers. --- #### UI/UX Design for Baby Monitor App **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: Feb. 2015 - Aug. 2017 **Project Summary**: 923 Digital assisted on mobile app development. They created an interface for a baby monitor product on iOS and Android. Customer research and AWS backend support were also supplied.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Principal System Architect, Product Manufacturer - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Feb 7, 2020 **Feedback Summary**: The process went very well—their flexibility and adaptability with agile development were impressive. 923 Digital's efforts have received solid feedback on iOS and mixed reviews on Android. They were a very agile extension of the client's internal structure. ""The are quick to implement features and they seem to always be reachable and responsive to any of our needs." " **BACKGROUND** Please describe your company and your position there. I am the Principal System Architect in the Connected Home team at Dorel Juvenile Group. Dorel Juvenile is a juvenile products manufacturer (car seats, strollers, baby gates, etc). We have 6 brands, Safety 1st being one of them. This was the first product designed and built by our company to re-enter the baby monitor market. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire 923 Digital? 923 Digital was brought in to design the UI/UX of our mobile application. They worked with our marketing department to conduct consumer testing to design the correct UI/UX for the app. We then hired them to also build our first App to take to launch. We do not have any software/mobile developers in our company. What were your goals for this project? The App was the only interface to our baby monitor (hardware) product. So the App was our product and we needed to stand out from all the competition who either had baby monitors that came with clunky video monitor units or had apps that weren't as slick. In short, we wanted to stand out from our competition. **SOLUTION** How did you select this vendor? 923 Digital was referred to by another colleague on the team. They had worked with them before. We had quoted the project out to other larger companies. We ended up selecting primarily because they seemed like a boutique firm (lean and agile) and their price was a lot more competitive than the other vendors. Describe the project in detail. The project involved: 1. Consumer research to determine/prioritize features that would be helpful to first time parents. 2. UI/UX design including limited consumer testing to validate design. 3. Develop iOS/Android mobile applications 4. Develop backend using AWS managed services What was the team composition? The team comprised of a Technical Project Lead who was local to our office. We primarily dealt with him and he managed all the developer resources. We did have weekly meetings with him and the team (which was offshore). For the first 1.5 years, we had 2 iOS, 2 Android, 2 backend (java) and 2 QA engineers (9 people). They did bring in other resources on occasion to help with certain problems (this was excellent). The team eventually went down to 1 IOS, 1 Android, 1 Backend and 2 QA engineers. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? On iOS we've maintained slightly above 4.0 rating consistently since launch. On Android, we've struggled to stay around 3.0... the problem with android has to do with the diversity of android hardware phones. Our app handles live video streaming and users with under performing phones have poor experience especially when compounded with poor network connectivity speed. How effective was the workflow between your team and theirs? We worked really well with them. They were very flexible and adapted very easily to our team needs. We used our company's Jira instance to track all our development. We had 2 week sprints that the project manager from 923 Digital led. We used our GitHub account to track all code. We used Slack to tie everything up. The team was always very responsive over Slack even during US hours. What did you find most impressive about this company? How agile they are. They are quick to implement features and they seem to always be reachable and responsive to any of our needs. Their team was also very invested in our project. I think if we had gone with one of the bigger companies (who were out of our budget), we would not have gotten a team that really extended our own internal team. Are there any areas for improvement? I can't think of anything at the moment. I don't think it's quite fair, but the team was not too familiar with hardware and live video streaming, so there were technical challenges we needed to overcome which took longer than I had hoped. This is a very niche need and we were also not paying accordingly. --- #### IoT Portal Construction for Startup **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Jan. 2017 - Nov. 2019 **Project Summary**: A startup hired 923 Digital to develop a cloud-based portal to monitor equipment. The website provides data analysis and is accessible to a range of roles. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Senior Director of Hardware Systems, Startup - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Feb 6, 2020 **Feedback Summary**: Internal stakeholders are very satisfied with the quality of 923 Digital's work and the responsiveness of their team. The final developed product was instrumental in raising necessary funding.   ""The openness and responsiveness of both the local and remote teams was excellent." " **BACKGROUND** Please describe your company and your position there. We are an international company working in the industrial space. My position is to mange the IoT implementation from customer site monitoring to cloud based portal. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire 923 Digital? 923 Digital developed the complete cloud based portal that allowed customers to monitor and analyze their equipment. What were your goals for this project? The goals were an easy to use and expandable portal that was suitable for several different job roles (customers, technicians, site managers, etc). It needed to be responsive, intuitive, and able to provide data analysis. **SOLUTION** How did you select this vendor? We had previous experience with this vendor. Describe the project and the services they provided in detail. 923 Digital developed the front-end and back-end solution including mocking up the GUI, sophisticated user management, an issue tracking service, and provided devops services. What was the team composition? Local program management and user interface gui design. A remote team performed the majority of development and devops functions but they were directly accessible. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Our company is a startup and the product developed by 923 Digital increased the perception of our capabilities significantly and was extremely useful in raising funding. How was project management arranged and how effective was it? There was a local project manager and a team lead for the remote team that were both very accessible and responsive. It worked very well. What did you find most impressive about this company? The openness and responsiveness of both the local and remote teams was excellent. The end product was extremely professional looking and responsive. Are there any areas for improvement? No, everything worked very smoothly. --- #### App Development for Vineyard Software Company **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: June 2019 - Ongoing **Project Summary**: 923 Digital, LLC developed a hybrid mobile app for a vineyard software company. Additionally, the team was responsible for strategy, design work, content creation, and support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder & Head of Sales, Vineteq - Industry: Information technology - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 29, 2020 **Feedback Summary**: While the development is ongoing, the app has recieved positive feedback from those who have seen it. The team delivers results that fit the needs of the client. 923 Digital, LLC establishes clear communication channels and responds rapidly to facilitate a smooth workflow.  ""Our whole team was impressed by the knowledge that 923 Digital, LLC had about app development, UI/UX, and optimization." " **BACKGROUND** Please describe your company and your position there. I am the Co-Founder & Head of Sales at a vineyard software company headquartered in Northern Virginia. Our company has 3 employees and we currently serve vineyard and winery clients in Virginia. I oversee our sales and marketing efforts and our client relationships. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire 923 Digital, LLC? Our company hired 923 Digital to develop a brand new web and mobile app as well as a new website for us. We did have any in-house engineers, so we needed to outsource the entire design and build. What were your goals for this project? After working on Vineteq for about 9 months, we needed to bring our idea to life in app form as well as upgrade from our current website which was very basic and dull. 923 Digital helped us get to this point and had an app ready for us to sell to vineyards for the upcoming growing season. This had a very positive impact on our business because prior to our app being created, we were trying to sell the idea of what we were doing to vineyards and that was a very hard thing to do with not tangible product or app for them to see. **SOLUTION** How did you select this vendor? We were referred to 923 Digital by a mutual connection of ours. We originally were going to be working with another company, but they were not able to meet our needs the way 923 Digital was. After the intro to 923 was made, my co-founder and I spoke with the 923 team and confirmed that we wanted to pursue working together. Describe the project in detail. Once we started working with 923 Digital, we had a series of discovery meetings to discuss our goals and objectives and the work that the Vineteq team had already done prior to our relationship. Early on, we spent time sharing documentation and processes that we already had in place. On our side of things, we helped teach the 923 team the industry that we're working in and they were all very quick learners, which impressed our team greatly. Throughout the process of working together, they've thought of things that even us as the "industry experts" have not. 923 has also helped us with strategy, design work, content creation and support in a variety of ways. Our app is a hybrid app for both Android and iOS use, which also compliments our website. Another service that they have assisted uin is our branding, which has been phenomenal and very much complimented. What was the team composition? At any given time we'd usually have 3-7 people from the vendor's side involved in our project. Strategic and technology advisors, a project manager, designer, and front and back-end developers. Over time the team has grown. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The project is still ongoing, so we don't really have any current metrics or measureables, but we have gotten great a response from those we've shared the app and website with. How effective was the workflow between your team and theirs? Workflow with the 923 Digital team has always been top-notch. All aspects of project management have been done very well and both our side of the project and theirs are very well organized. We use Slack and Google Meet for communication and then Monday for project management aspects. 923 always responds very well to any feedback we have, are available at almost any time we need them, and are quick to get us answers when needed. What did you find most impressive about this company? Our whole team was impressed by the knowledge that 923 Digital, LLC had about app development, UI/UX, and optimization. This was our team's first experience working with a vendor like this and we've all learned a ton and are so appreciate of the 923 team as a whole. Apart from the work environment, they're all such great people and we've built a lasting, personal relationship with them. Are there any areas for improvement? Everything can always be done faster, but we were very satisfied with their work every step of the way. In the end, quality is more important than speed and we ended up with a beautiful product. --- #### Website Design & SEO Services for Real Estate Company **The Project** - Services: Web Design - Project size: Less than $10,000 - Project length: May 2019 - Jan. 2020 **Project Summary**: 923 Digital, LLC redesigned a residential real estate company's website to streamline incoming leads. They created a new backend system and worked to improve the site's SEO, too. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Full Circle Realty LLC - Industry: Real estate - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 27, 2020 **Feedback Summary**: Besides cultivating an online presence to convert existing leads, the site became a strong potential lead source to grow the business. 923 Digital, LLC managed their role independently, inspiring trust in their skills. ""They're responsive, honest, and efficient. They are problem solvers and always find a way." " **BACKGROUND** Please describe your company and your position there. I’m the owner / broker of Full Circle Realty LLC in Boston. We are a residential real estate company that help people buy/sell and invest. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire 923 Digital, LLC? We hired them to take full control of our website to gain online business via SEO. They completely revamped our website and streamlined incoming leads. They also saved us money by out sourcing some of the project where necessary that moved the process along. What were your goals for this project? Gain an online presence and build seo in Boston **SOLUTION** How did you select this vendor? I talked with a bunch of vendors. 923 Digital was simply the most qualified to handle my project. I was 100% hands off and let them completely take over the website. Describe the project and the services they provided in detail. They built my website, created a back end system to flow leads too and are continuing to improve my seo. What was the team composition? I had one point of contact (Andrew) which was amazing to whom I directed my goals. Andrew took ownership over the project while delegating to the rest of his team **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? They gave us an online presence that helped convert on our current lead source. It opened up an entirely new potential lead source for our business to grow. SEO takes time but Andrew has shown us the jumps we have made and are extremely hopeful that it will generate new leads and further more be a blue print to create franchises. How was project management arranged and how effective was it? We gave them our goals and let them have 100% control of getting us to our goals. It was extremely effective. We put our trust in them and it was a success. What did you find most impressive about this company? They're responsive, honest, and efficient. They are problem solvers and always find a way. Are there any areas for improvement? No --- #### Platform Development for Work Wear Company **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Aug. 2017 - Ongoing **Project Summary**: 923 Digital developed a web application for a workwear company. The team built the cloud-based platform to provide real-time data to both the internal team and external companies. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** COO, Marken PPE Restortation - Industry: Manufacturing - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 27, 2020 **Feedback Summary**: The platform has received universally positive feedback, from both employees, customers, and convention attendees. 923 Digital is competent and knowledgeable, going above and beyond to provide high-quality results that meet the needs and requirements of the client. "“Their customer service has been outstanding.” " **BACKGROUND** Introduce your business and what you do there. I am the COO of Marken PPE Restoration, a workwear company. We clean and repair the uniforms that firefighters and first responders wear into a fire. Additionally, we created a proprietary wash technology called X Orbs, a polymer bead we use to gently clean the uniforms. I am responsible for the overall operations of the entire business unit. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with 923 Digital? In the fire industry, there are a lot of federal regulations for recordkeeping. Platforms that accomplished this existed already, but no one platform had everything we wanted. We decided to build an internal system and needed a development partner.   **SOLUTION** What was the scope of their involvement? 923 Digital developed a cloud-based web application. The app can be accessed across all of our facilities, even internationally. Naval and fire departments that are customers of ours will be able to access the same information in real time.  The platform can remind fire departments when their uniforms are due for a cleaning. The dashboards also track the lifespan of the garments and how much money they’ve spent on them. We can also do our invoicing through the system. The web app is mobile responsive on both iOS and Android devices. The platform is currently in its third iteration. We have an ongoing contract with 923 Digital and always envisioned the platform as one that would change and evolve. What is the team composition? We worked with Pavel (Co-founder, 923 Digital) and four members of the 923 Digital team. How did you come to work with 923 Digital? They had developed some other programs for our parent company, so when I went to the IT department to seek their advice on partners they directed me to 923 Digital. Since we had an existing relationship and knew they were trustworthy, we decided to work with them. How much have you invested with them? We have invested about $50,000–$75,000. What is the status of this engagement? Our ongoing engagement with 923 Digital began in August 2017. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  We’re currently using the web app internally at four of our locations. Feedback from the staff has been great! We’ve also shown the platform at a couple of trade shows and conventions, including FDIC and Firehouse World.  The web app is also being used by customers who have given us positive feedback. Our demos of the project have yielded positive results. 923 Digital often suggests changes that we choose to implement.  How did 923 Digital perform from a project management standpoint? I can’t say enough about Pavel and his team. They are incredibly responsive, I’ve never had to wait more than 24 hours for them to at least acknowledge a request. The team is always willing to tell us when they need additional time to get us an answer. 923 Digital is quick to make updates and is always able to fix any arising problems. What did you find most impressive about them? Their customer service has been outstanding. 923 Digital always responds to our inquiries. Additionally, our CTO felt that they provided a great value for the cost. They’re an overall great team to work with and I see why our parent company has stuck with them for so long.  Are there any areas they could improve? No, everything has been great. Do you have any advice for potential customers? Don’t hold back, just throw it all at them. 923 Digital is always able to help. Everything we’ve given them, they’ve been able to pull off, even the things I was doubtful about. --- #### Custom Development for Cloud-Based Tax Software **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Jan. 2015 - Ongoing **Project Summary**: 923 Digital, LLC built a comprehensive cloud-based software that helps tax preparers run their business more collaboratively. The solution integrates with professional tax software and has secure file sharing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 3.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Founder & President, Umbrella International Group - Industry: Financial services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 26, 2020 **Feedback Summary**: 923 Digital, LLC delivered the solution and continue to iterate on it. Not only are they're easy to collaborate with, but they also deliver top-of-class work. ""I'm always impressed with the knowledge, professionalism, skill, and communication that 923 Digital provides." " **BACKGROUND** Please describe your company and your position there. Umbrella Financial Services is a global financial services technology company. I'm Kevin Murphy, Founder, and President. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire 923 Digital, LLC? Create the perfect client communication hub by combining document storage with secure online client accounts. **SOLUTION** How did you select this vendor? Umbrella has worked with 923 Digital and its staff for many years on several successful projects. They are always professional, innovative and attentive to our needs, which has made for a great long-term relationship. Describe the project and the services they provided in detail. To create comprehensive, cloud-based software that lets tax preparers run their tax practice more collaboratively than ever. Its intuitive interface and direct integration with professional tax software, allows your staff to work closely with clients, making it easy to collect and share files securely. What was the team composition? We are always provided with the best of services. Both Andrew and Pavel are always involved, but we are also assigned a dedicated project manager. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? The project was created successfully. This has been an on-going project. How was project management arranged and how effective was it? The project manager that we were assigned was easy to communicate with and provided us frequent updates. We connected weekly and used Monday.com to communicate. What did you find most impressive about this company? I'm always impressed with the knowledge, professionalism, skill, and communication that 923 Digital provides. We appreciate how easy it is to work with the team at 923 Digital. Are there any areas for improvement? Everything can always be done faster, but we were very satisfied with their work every step of the way. In the end, quality is more important than speed and we ended up with an amazing product. --- #### AI Development for Sports Tech Company **The Project** - Services: AI Development - Project size: Confidential - Project length: Oct. 2025 - Jan. 2026 **Project Summary**: NineTwoThree designed, built, and deployed an LLM chatbot for a sports technology company. The solution leveraged proprietary data and also gave general responses to sports-related prompts. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Manager of Engineering Operations, Sports Tech Company - Industry: Sports - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Apr 8, 2026 **Feedback Summary**: NineTwoThree delivered a production-ready LLM chatbot on time, meeting the client's expectations. The team leveraged their experience to provide valuable inputs and stayed transparent throughout the process. Customers can expect a professional and trustworthy partner who follows through. ""We appreciated their transparency throughout the working engagement; trust was established early."" **BACKGROUND** Introduce your business and what you do there.I’m the manager of engineering operations at sports-tech company. We deliver objective athletic performance data and analytics through a unique database and web portal, helping professional sports franchises make informed decisions on player development, acquisitions, and scouting. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire NineTwoThree AI Studio to accomplish for Stathletes?We had a proof-of-concept large language model (LLM) product that we wanted to flesh out and set up for scale as a minimum viable product (MVP). We wanted to do it quickly. **SOLUTION** What was the scope of their involvement?Within three months, NineTwoThree AI Studio designed, built, and deployed a production-ready LLM chatbot that references our proprietary data and gives general responses to sports-related prompts. The responses had to be accurate, and we wanted documentation on how we could expand on the reference dataset and other features after delivery. We reformatted and delivered the reference data and scoped out the categories of prompts we were targeting — nontrivial work, but it made sense for us as SMEs to own that. NineTwoThree handled the design and development otherwise.What is the team composition?We worked with 2–5 teammates from NineTwoThree.How did you come to work with NineTwoThree AI Studio?We found them through an online search and the Clutch website. We chose them over other options because they had high ratings and specific experience in our industry.What is the status of this engagement?We worked together from October 2025–January 2026. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?They delivered on time and on target.How did NineTwoThree AI Studio perform from a project management standpoint?They delivered on time and communication was clear throughout the project. We communicated via virtual meetings, emails, and Slack.What did you find most impressive about them?They had direct experience building similar products in our industry and were able to apply lessons from those projects to ours. We appreciated their transparency throughout the working engagement; trust was established early.Are there any areas they could improve?I can't think of anything I would have wanted to change. --- #### Software Development for Nonprofit Organization **The Project** - Services: AI Development, Custom Software Development - Project size: Confidential - Project length: Mar. - Sep. 2025 **Project Summary**: NineTwoThree AI Studio developed a financial aid award letter translation and comparison tool for a nonprofit organization. They built a form, added ML features, and created lender and super admin portals. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** VP & COO, Vermont Student Assistance Corporation - Industry: Financial services - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Nov 16, 2025 **Feedback Summary**: NineTwoThree AI Studio delivered the software ahead of the deadline. However, they have yet to see results. The team stayed on top of everything to keep the project on track and communicated via email, messaging apps, and online meetings. Moreover, every aspect of their work was of high quality. ""Every area we dealt with was of the highest quality."" **BACKGROUND** Please describe your company and position.I am the VP and COO of Vermont Student Assistance CorporationDescribe what your company does in a single sentence.State=wide non-profit that provides access, counseling, grants, Scholarships and Loans to students and Adults, especially those who would be 1st generation students. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire NineTwoThree AI Studio to accomplish?Create and Innovative Financial Aid Award letter translation and comparison toolCreate a form/Marketplace for non-profit lenders with the above. **SOLUTION** How did you find NineTwoThree AI Studio?Online SearchWhy did you select NineTwoThree AI Studio over others?High ratingsGood value for costHow many teammates from NineTwoThree AI Studio were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Working App  Award Advisor, Machine Learning, Lender Portal, Super Admin Portal **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The outcomes is still pending but will be usage by Students and adoption by non-profit lenders.Describe their project management. Did they deliver items on time? How did they respond to your needs?PM was amazing.  They were on top of everything and kept the project moving very quickly.  Becuase we worked quickly on our end, our project actual came in early.  the PM enabled that.What was your primary form of communication with NineTwoThree AI Studio?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Every area we dealt with was of the highest quality.Are there any areas for improvement or something NineTwoThree AI Studio could have done differently?No --- #### Backend API Development for Wine & Spirits Retailer **The Project** - Services: AI Development, API Development - Project size: Confidential - Project length: July - Oct. 2025 **Project Summary**: NineTwoThree AI Studio developed backend APIs to automate internal workflows for wine and spirits retailer.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Engineering, Wine & Spirits Retailer - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Oct 24, 2025 **Feedback Summary**: Thanks to NineTwoThree AI Studio’s work, the project led to increased throughput and fewer manual errors in critical workflows. The team managed the project with regular meetings, responded well to needs, and quickly understood business goals. The client was wholly satisfied with the experience. ""My experience working with them was wholly positive."" **BACKGROUND** Please describe your company and position. I am the Head of Engineering of a wine and spirits retailer.Describe what your company does in a single sentence.A fine wines and spirits retailer. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire NineTwoThree AI Studio to accomplish?Use AI to easy the manual burden for a number of our internal processes **SOLUTION** How did you find NineTwoThree AI Studio?ReferralWhy did you select NineTwoThree AI Studio over others?High ratingsPricing fit our budgetGood value for costHow many teammates from NineTwoThree AI Studio were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Nine Two Three developed several backend APIs to automate some of our previously-manual human workflows. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We've dramatically increased throughput and reduce manual errors for a number of our business-critical workflowsDescribe their project management. Did they deliver items on time? How did they respond to your needs?Nine Two Three led weekly check-in meetings where we reviewed work and aligned on future goals.What was your primary form of communication with NineTwoThree AI Studio?Virtual MeetingWhat did you find most impressive or unique about this company?The Nine Two Three team immediately grasped our business and understood our goals for this project and were able to distill those requirements into concrete product deliverables.Are there any areas for improvement or something NineTwoThree AI Studio could have done differently?No notes. My experience working with them was wholly positive. --- #### AI Algorithm & Web Development for Medical Device Company **The Project** - Services: AI Development, Web Development - Project size: $200,000 to $999,999 - Project length: May 2023 - Sep. 2025 **Project Summary**: NineTwoThree AI Studio developed an AI-based algorithm for a medical device company. The team also built a web-based portal that provided alerts and information to clinicians. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Life Detection Technology - Industry: Medical - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 24, 2025 **Feedback Summary**: NineTwoThree AI Studio's work met the client's requirements on time and within budget. The team was focused and communicated excellently through virtual meetings, emails, and messaging apps. Their flexibility and adaptability to changing requirements impressed the client. ""This is a team that is focused and has excellent internal processes."" **BACKGROUND** Please describe your company and position.I am the CTO of Life Detection TechnologyDescribe what your company does in a single sentence.We develop digital health medical devices. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire NineTwoThree AI Studio to accomplish?Develop AI based algorithm to detect onset of a specific medical eventDevelop portal and associated infrastructure for clinician use **SOLUTION** How did you find NineTwoThree AI Studio?ReferralWhy did you select NineTwoThree AI Studio over others?High ratingsGreat culture fitCompany values alignedHow many teammates from NineTwoThree AI Studio were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Development of AI algorithm to detect onset of a particular medical condition Development of web-based portal to provide alerts and information to clinician. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Met project requirements on time and on budget.Describe their project management. Did they deliver items on time? How did they respond to your needs?Excellent delivery and excellent communication with both program management and developers throughput the duration of the project.What was your primary form of communication with NineTwoThree AI Studio?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Excellent communication and ability to flex to meet sometimes changing product requirementsAre there any areas for improvement or something NineTwoThree AI Studio could have done differently?This is a team that is focused and has excellent internal processes. --- #### AI Platform Development for SaaS Company **The Project** - Services: AI Development - Project size: Confidential - Project length: Oct. 2024 - July 2025 **Project Summary**: NineTwoThree AI Studio designed and developed a full stack web application for AI content creation for a SaaS company. The platform included features like SEO agents, style agents, and fact-checking agents. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Contently - Industry: Other industries - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Jul 3, 2025 **Feedback Summary**: The platform built by NineTwoThree AI Studio received positive feedback from users, who could publish AI content directly from the platform with very little human editing required. NineTwoThree provided excellent project management and communicated via email, Slack, Google Chat, and weekly calls. ""We were most impressed with NineTwoThree AI Studio’s experience developing AI solutions for large enterprises."" **BACKGROUND** Introduce your business and what you do there.I’m the CEO of Contently. We provide a content marketing SaaS platform and expert services, helping brands create, manage, and optimize content through strategy, technology, and a top-rated creative network. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with NineTwoThree AI Studio?We needed help building an AI content creation platform for large enterprises. **SOLUTION** What was the scope of their involvement?NineTwoThree AI Studio designed and built a full-stack web application for AI content creation for large enterprises based on an initial scope and customer feedback. The platform included standard features like authentication and the ability to pull in relevant customer information from an API using our existing platform. It also built up content briefs step by step and delivered three versions of content based on different LLMs. Additionally, there was an SEO agent, style agent, and fact-checking agent.What is the team composition?We worked with at least four teammates from NineTwoThree AI Studio.How did you come to work with NineTwoThree AI Studio?We found NineTwoThree AI Studio through ChatGPT. We specifically looked for an expert in getting companies into ChatGPT and delivering an AI copywriting product. We saw that NineTwoThree AI Studio had experience doing both.What is the status of this engagement?We worked with NineTwoThree AI Studio from October 2024–July 2025. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Our experience with NineTwoThree AI Studio has been excellent. They’re very attentive and proactive about ensuring the right things are done. They push back correctly and work with our end users to gather feedback directly from them. We’ve enjoyed the experience very much.The number of managing editors creating content with AI on our platform is one of the measurable outcomes of our project with NineTwoThree AI Studio. People are now publishing content produced directly from the platform. That’s a massive change in perspective vs when we first started.How did NineTwoThree AI Studio perform from a project management standpoint?NineTwoThree AI Studio has provided absolutely excellent project management, especially with Stephanie. We communicate via email, Slack, and Google Chat, with one to two calls per week.What did you find most impressive about them?We were most impressed with NineTwoThree AI Studio’s experience developing AI solutions for large enterprises. That experience has provided the perspective we require to get our work done.Are there any areas they could improve?I’ve already given them this feedback, but I think NineTwoThree AI Studio could find the right way to move towards an AI agile development process for clients that want it. POCs and mockups could be developed much faster and allow customers to test them within days rather than weeks or months. I understand that not every client would want to work that way, especially not many enterprise clients, but that’s my 2 cents. --- #### AI Development & UX/UI Design for Software Company **The Project** - Services: AI Development, Custom Software Development, UX/UI Design - Project size: Confidential - Project length: Sep. 2024 - Ongoing **Project Summary**: NineTwoThree has developed a custom software for a software company based on the client's proprietary formulas and scientific models. They've delivered an AI engine with a well-structured interface. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Founder & CTO, Software Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Jun 4, 2025 **Feedback Summary**: NineTwoThree's work has led to significant advancements in backend intelligence and UI/UX design. The team has translated complex models into a streamlined software experience and demonstrated system reliability and performance. Their project management is fast, structured, and responsive. ""They remain flexible to evolving priorities and receptive to feedback."" **BACKGROUND** Please describe your company and position. I am the Founder and CTO of a software company Describe what your company does in a single sentence.Climate data analytics **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire NineTwoThree to accomplish?Build great looking UI/UX surrounding our visualized dataSet up scaleable backendBuild robust anomaly detection engine **SOLUTION** How did you find NineTwoThree?Online SearchWhy did you select NineTwoThree over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from NineTwoThree were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.923 helped develop custom software based on our proprietary formulas and scientific models, building a powerful AI engine with an intuitive and well-designed user interface. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project led to significant advancements in both backend intelligence and user-facing design. We successfully translated complex models into a streamlined software experience, with scalable infrastructure and early indicators of system reliability and performance. These outcomes positioned us well for the next phase of testing and deployment. Describe their project management. Did they deliver items on time? How did they respond to your needs?Their project management was fast, structured, and responsive. While timelines occasionally shifted to accommodate technical complexity, communication was consistent and adjustments were made transparently. They remain flexible to evolving priorities and receptive to feedback.What was your primary form of communication with NineTwoThree?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What stood out most was their rare blend of flexibility, grace under pressure, and raw technical talent. They navigated shifting goals and high expectations with composure, adapting quickly without sacrificing quality. Their ability to translate abstract ideas into functional software was both impressive and unusually intuitive.Are there any areas for improvement or something NineTwoThree could have done differently?Every project has its own rhythm, and this one was no exception. Overall, the team remained collaborative and open-minded, and any adjustments along the way felt like a natural part of the process. --- #### AI, Mobile App & Web Development for Sports Gambling Company **The Project** - Services: AI Development, Mobile App Development, Web Development - Project size: $200,000 to $999,999 - Project length: Nov. 2024 - June 2025 **Project Summary**: NineTwoThree has developed a website and iOS app for a sports gambling company. The team designed the UX/UI, created wireframes and prototypes, and built a chatbot using third-party dependencies. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive Producer, FanDuel - Industry: Gambling - Client size: 5,001-10,000 Employees - Review Type: Online Review **The Review** — May 3, 2025 **Feedback Summary**: NineTwoThree has successfully completed the project, meeting the client's expectations. The team is dedicated and communicates proactively via virtual meetings, showcasing solid project management. Their versatile, knowledgeable, and well-rounded team has impressed the client. ""They are a well-rounded group that performed consistently at a high level."" **BACKGROUND** Please describe your company and position.I am the Executive Producer of FanDuelDescribe what your company does in a single sentence.Sports gambling on a sportsbook app. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire NineTwoThree to accomplish?develop a microsite for an AI trained version of ChuckGPT, a marketing campaign with Charles Barkleydevelop an ios app that allows the technology to be utilized on mobile/bluetooth **SOLUTION** How did you find NineTwoThree?Online SearchWhy did you select NineTwoThree over others?High ratingsPricing fit our budgetGreat culture fitCompany values alignedHow many teammates from NineTwoThree were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.● System Architecture Assessment: Design and validate a scalable architecture for the microsite and backend services, focusing on handling high concurrency with minimal latency.● Load Testing Preparation: Define testing scenarios and develop initial scripts to simulate high traffic, estimating API limits, infrastructure needs, and associated costs for scaling.● Dependency Analysis: Investigate third-party integrations (OpenAI, ElevenLabs) to identify bottlenecks, rate limits, and workarounds. Assess fallback mechanisms for service disruptions.● Risk Mitigation Strategies: Prototype critical features such as rate limiting, waiting room implementation, and API utilization to address scalability and cost challenges.● Infrastructure Cost Modeling: Outline projected infrastructure costs for AWS, API usage, and load testing, optimizing for high-value simulations at controlled budgets.● Scalability and Feasibility Report: Assessment of system constraints and potential bottlenecks, including technical limitations of third-party services.● Preliminary Load Testing Results: Initial findings on load thresholds and infrastructure costs, providing a baseline for scaling efforts.● Engineering Roadmap: A high-level technical roadmap with phased milestones for system implementation and scaling.● Integration Recommendations: Technical guidance on incorporating the microsite into FanDuel’s ecosystem or hosting standalone.● Fallback and Mitigation Plans: Proposed solutions for handling third-party service limitations and fallback user experience under varying load conditions.● Product Roadmap: Roadmap laying out the proposed development phases of the project withtimelines, milestones, and ballpark costs.● Design: user flows, wireframes, and initial design, to illustrate the planned user experience.Flutter Entertainment SOW● Requirements: Detailed assumptions, tradeoffs, and decisions around the built experience as a result of the strategy discussion.● Fine-Tuning: a plan for fine tuning for V1 and additional likely enhancements for prompt engineering to match personality/response types in future iterations.● Voice Plan: use third party tools like Elevenlabs, HeyGen, or similar to mimic the voice of Celebrity for internal FanDuel use. Once the Chat Box is developed - 923 could use the voice model to develop additional features / modalities.●NineTwoThree will design user interface (UI) and user experience (UX) for the agreed-upon application screens, subject to scope adjustments and stakeholder feedback. This includes wireframes, high-fidelity mockups, and interactive prototypes as needed for stakeholder review and feedback. Design elements will adhere to provided brand guidelines. Any changes or additions to the scope will require approval and may result in additional costs or timeline adjustments.● Agency will create a basic non-scaled version to use some time in January, and work on scale from there. The actual number of concurrent users that we can get to by Feb 15 is unknown and is highly dependent on OpenAI and ElevenLabs. 923 will prioritize the testing & scaling solutions quickly so we can raise the load target as high as possible. Note that 923 will spend a lot of time in January doing load testing & improvements, and there will be infrastructure costs (likely thousands of dollars) during this. These costs are due to the need to ping the APIs with high load to simulate the high-traffic situation. Each interaction with the AI model involves processing text, which is measured in units called tokens. Each token processed by OpenAI, ElevenLabs, AWS, etc. during testing incurs a cost. Load testing an LLM involves costs for processing the tokens through the API. We are always pragmatic and efficient in order to emulate the most load with the least amount of funds, of course.● Agency will implement a “waiting room” so that if too many users (beyond defined scale during product strategy) try to get on, they will not be able to overwhelm the system.● Agency will add rate-limiting so a regular consumer doesn’t overwhelm the system and cause outrageous costs.● Agency will limit the topics that the Chat Box can answer to those determined by Client (in its sole discretion) and communicated to Agency.● The chat will include a Chuck-like response with basic guardrails from OpenAI’s standard set (no self-harm, etc. as described here).● At this time and with current knowledge, there will not be bells-and-whistles on the chat experience. No thumbs up/down, no saved history, no retained data, no attachments/upload etc. However, as the project progresses and we are safely getting responses, and the system is scaling properly - we can begin to add features in February or March to support initiatives as they appear. We will estimate each request and prioritize accordingly.● Agency will attach basic analytics suite (Google Analytics) to measure usage and retention.● The initial launch will be based on a microsite, unless 923 is able to determine a simple & efficient path toward having it live on the FanDuel website with an associated login and both parties agree. That is highly dependent on how those systems work at FanDuel and what kind of coll **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The measurable outcomes were clear & critical with our partners at 923 as this was an ambitious never-been-done-before project at FanDuel. Taks included:AI development that followed industry and FD specific saftey guardrailsTechnical aligment with FD security best practicesIP management around our high vis talent - Charles BarkleyUtilizing Voice integration through Voice AI technologies Web development to complete & polish the user experienceProper deployment & management during site launchStatistical monitoring during launchDescribe their project management. Did they deliver items on time? How did they respond to your needs?923 had solid & dedicated project management with consistent proactive communication on upcoming deadlines that kept the FanDuel team organized and on task with decision making. If there was an urgent issue, we were alerted and properly armed with the information to make a priority decision. If there was an off-schedule task we were alerted and told why. We trusted 923 to manage the process and consult us with the best knowledge to make an educated decision. What was your primary form of communication with NineTwoThree?Virtual MeetingWhat did you find most impressive or unique about this company?The most impressive thing about 923 was their versatility and breadth of knowledge about an industry that FanDuel is not well informed on. Outside of the critical tasks initially scoped for this project, 923 consulted on strategy for: statistical monitoring, social media marketing, technical handoff. They always had a distinct POV on why we should make decisions a certain way. They have a well-rounded group that works hard day in and day out with a smile on their face.Are there any areas for improvement or something NineTwoThree could have done differently?They are a well-rounded group that performed consistently at a high level. I have no feedback for areas of improvement.  --- #### AI Generative Model Dev for Legal Consulting Firm **The Project** - Services: AI Consulting, Generative AI - Project size: $50,000 to $199,999 - Project length: Aug. 2023 - Ongoing **Project Summary**: NineTwoThree has developed a generative AI model for a legal consulting firm. The model needs to read legal documents and calculate a security classification score to streamline the client's report generation. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** President, Prisonology - Industry: Legal - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 10, 2024 **Feedback Summary**: NineTwoThree's work has helped the client analyze PDF documents for classification scores, enabling attorneys to understand their clients' potential prison issues. The team has managed the project well, ensuring effective progress tracking. Overall, their enthusiasm and understanding stand out. ""The team's enthusiasm and understanding of the challenges of running a small business have been impressive."" **BACKGROUND** Please describe your company and position.I am the President of PrisonologyDescribe what your company does in a single sentence.We provide expert declarations to support attorneys on matters related to the Federal Bureau of Prisons. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire NineTwoThree to accomplish?Efficiency of generating reportsRetain company knowledgeReduce costs associated with creating declarations **SOLUTION** How did you find NineTwoThree?Online SearchWhy did you select NineTwoThree over others?High ratingsClose to my geographic locationCompany values alignedHow many teammates from NineTwoThree were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.923 developed an AI Generative model to read a legal document and calculate a security classification score.  This is the basis for having AI generate documents, declarations, based on the legal documents we review. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The ability to enter a PDF document into a folder and have AI analyze it for a classification score thereby helping attorneys understand the issues their client may face in prison.Describe their project management. Did they deliver items on time? How did they respond to your needs?923 does an excellent job of measuring progress, followup and informing our team of their progress/action items. The exceeded our needs.What was your primary form of communication with NineTwoThree?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The team's enthusiasm and understanding of the challenges of running a small business were impressive.Are there any areas for improvement or something NineTwoThree could have done differently?No. --- #### Market Research & Prototype Design for Media Company **The Project** - Services: Market Research, Marketing Strategy, UX/UI Design - Project size: $200,000 to $999,999 - Project length: Nov. 2023 - Feb. 2024 **Project Summary**: NineTwoThree conducted market research for a media company. The team also created a UI/UX prototype and go-to-market strategy based on the findings of their competitive analysis and research. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO & Founder, Media Company - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Feb 20, 2024 **Feedback Summary**: NineTwoThree defined the client's target market and go-to-market strategy. The team was integrated by impressive women who delivered work on time and responded well via email and virtual meetings.  ""They responded well and delivered items on time."" **BACKGROUND** Please describe your company and position.I am the CEO/Founder of media recommendations company.Describe what your company does in a single sentence.We help you find the best media recommendation based on your mood, vibe, and interests. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire NineTwoThree to accomplish?Prototype CreationMarket Research **SOLUTION** How did you find NineTwoThree?Clutch SiteWhy did you select NineTwoThree over others?High ratingsGreat culture fitGood value for costCompany values alignedHow many teammates from NineTwoThree were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.923 helped do user and market research to determine our target market, give a competitive analysis, and to help us ensure we're building a product the market wants. They also created a prototype and go-to-market strategy based on those findings. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Prototype Creation, Target Market Defined, Competitive Analysis, Scope and Financials, and Go-To-Market Strategy Defined.Describe their project management. Did they deliver items on time? How did they respond to your needs?They responded well and delivered items on time.What was your primary form of communication with NineTwoThree?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I loved to see women working on startups and technology. Especially for our product because we are female founded.Are there any areas for improvement or something NineTwoThree could have done differently?The final aspects of the product felt a little rushed and I would've liked to spend more time finalizing together at the end of the project. --- #### AI & Software Development for WordPress Plug-In Developer **The Project** - Services: AI Development, Custom Software Development - Project size: $50,000 to $199,999 - Project length: Aug. - Dec. 2023 **Project Summary**: NineTwoThree provided AI and software development support to a WordPress plug-in developer. They integrated Google Analytics 4 into WordPress and built an AI feature to update content automatically via OpenAI. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Owner, WordPress Plug-In Developer - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 2, 2024 **Feedback Summary**: NineTwoThree delivered the completed software in a reasonable turnaround time. Their team provided detailed project outlines and responded promptly to the client's needs. They also communicated effectively via weekly calls and virtual meetings. ""Their detailed communication and project outlines were impressive."" **BACKGROUND** Please describe your company and position. I am the Owner of a software development company.Describe what your company does in a single sentence.We create and sell WordPress plug-ins **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire NineTwoThree to accomplish?Create a Google Analytics integration for our plug-inCreate an AI content update feature for our plug-in **SOLUTION** How did you find NineTwoThree?ReferralWhy did you select NineTwoThree over others?Referred to meHow many teammates from NineTwoThree were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Create a Google Analytics 4 integration directly in WordPress. Create an AI feature to automatically update content using OpenAI. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Completed software delivered within a reasonable timeframe.Describe their project management. Did they deliver items on time? How did they respond to your needs?Yes, they responded to needs. They have excellent ongoing communication both in real-time and on weekly calls.What was your primary form of communication with NineTwoThree?Virtual MeetingWhat did you find most impressive or unique about this company?Their detailed communication and project outlines were impressive.Are there any areas for improvement or something NineTwoThree could have done differently?They had employee turnover during our project which caused the project to go a little longer than expected. --- #### Mobile App Development for Game Development Company **The Project** - Services: Custom Software Development, Mobile App Development - Project size: Confidential - Project length: Sep. - Nov. 2023 **Project Summary**: NineTwoThree designed and built a game development firm's mobile app. They offered Amazon S3 support, created the animations, developed the admin console, and added an individual performance tracking feature. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Chief Creative Officer, Game Development Company - Industry: Gaming - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Nov 13, 2023 **Feedback Summary**: NineTwoThree delivered a high-quality MVP that acted as the client's POC and pleased their end clients. Their team helped the client learn the process. They were also professional, delightful, timely, friendly, and responsive. Moreover, they communicated via email, messaging apps, and meetings. ""Their professionalism and friendliness stood out."" **BACKGROUND** Please describe your company and position. I am the Chief Creative Officer of a software company Describe what your company does in a single sentence.We make games and interactive media for podcast properties. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire NineTwoThree to accomplish?Assist in creating a quality productBe within a bootstrapped budget **SOLUTION** How did you find NineTwoThree?ReferralWhy did you select NineTwoThree over others?Pricing fit our budgetGreat culture fitGood value for costReferred to meCompany values alignedDescribe the scope of work in detail. Please include a summary of key deliverables.working appadmin consoleAmazon Simple Storage Service (Amazon S3) supportQAapp design and animationsplayer score sharingindividual performance trackingad implementation **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Learning the processhaving a quality MVP to act as POC for our businesshappiness of our clientDescribe their project management. Did they deliver items on time? How did they respond to your needs?The project manager was professional, delightful, timely, and very responsive.What was your primary form of communication with NineTwoThree?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their professionalism and friendliness stood out.Are there any areas for improvement or something NineTwoThree could have done differently?A few internal deadlines snuck up on us. We could have used a little more forewarning once or twice. --- #### Mobile App Development for Hotel Management Company **The Project** - Services: Mobile App Development - Project size: $10,000 to $49,999 - Project length: Aug. - Oct. 2023 **Project Summary**: NineTwoThree developed a mobile application for a hotel management company with the goal of increasing the client's brand awareness. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Pinnacle Hotels USA - Industry: Hospitality & leisure - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Oct 26, 2023 **Feedback Summary**: NineTwoThree’s successfully delivered the client's application. NineTwoThree showed good communication through virtual meetings and kept the client updated throughout the project. The team delivered the project on time. ""They were good in communication."" **BACKGROUND** Please describe your company and position.I am the Hotel company of Pinnacle Hotels USADescribe what your company does in a single sentence.Pinnacle Hotel USA, Is a growing hotel management company **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire NineTwoThree to accomplish?We hire Nine Two Three for the awareness of our company **SOLUTION** How did you find NineTwoThree?ReferralWhy did you select NineTwoThree over others?Referred to meDescribe the scope of work in detail. Please include a summary of key deliverables.We hire them for our app development **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The company keep me updatedDescribe their project management. Did they deliver items on time? How did they respond to your needs?yes, i receive my project on timeWhat was your primary form of communication with NineTwoThree?Virtual MeetingWhat did you find most impressive or unique about this company?They were good in communication.Are there any areas for improvement or something NineTwoThree could have done differently?Not really, everything is perfect --- #### Android App Development for SaaS Company **The Project** - Services: Mobile App Development - Project size: Less than $10,000 - Project length: November 2021 **Project Summary**: A subscription billing analytics SaaS company wanted to expedite the development of their app. They hired NineTwoThree Digital Ventures to deliver the app within the given timeline. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Engineering, ChartMogul - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Dec 13, 2021 **Feedback Summary**: The NineTwoThree Digital Ventures team promised the company to complete the project within a month, and successfully delivered their requirements even sooner than that. The company was most impressed by how the team could work independently with minimal instruction and supervision. ""We were promised 1-month delivery, and the guys wrapped it up even sooner."" **BACKGROUND** Please describe your company and your position there. I am the Head of Engineering of a subscription billing analytics SaaS company headquartered in Berlin. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire NineTwoThree Digital Ventures, and what were your goals? We wanted to fast-track the development (v1) of our Android app. We already have an iOS one (v3), so this had to match that. **SOLUTION** How did you select this vendor and what were the deciding factors? They are a great customer! Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Native Android (Kotlin) app consuming our public Metrics API. How many resources from the vendor's team worked with you, and what were their positions? CEO, CTO, 1x dev, PMs **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We were promised 1-month delivery, and the guys wrapped it up even sooner. Very smooth execution, no hiccups, keeping us in the loop throughout. Describe their project management style, including communication tools and timeliness. See previous answer What did you find most impressive or unique about this company? How close to the work both CEO and CTO are. Also, the dev was able to independently carry out the work with minimum support/input from our end by studying the iOS codebase. Are there any areas for improvement or something they could have done differently? N/A --- ## Portfolio & Awards ### Vectorized 90 Years of Data Into AI Search Challenge: Consumer Reports needed to make their 90-year archive of unbiased product reviews accessible via conversational AI, without risking hallucinations, dangerous outputs, or off-brand responses that could damage their trusted reputation. Standard RAG frameworks were insufficient for CR's accuracy requirements. Solution: Built AskCR, a custom multi-subsystem RAG agent with query refinement, dynamic routing, source retrieval, and final synthesis. Implemented memory for contextual awareness, a product retriever for expanded coverage, and a full evaluation and guardrails suite. Extensive load testing, red-teaming, and user research were conducted throughout. Results: Guardrail performance improved by 10x through red-teaming. Launched in a beta program for CR members on web and mobile, delivering personalized product recommendations in the voice of a CR expert using only verified CR data. ### Designed AI Vision To Stop Burglars Challenge: SimpliSafe needed to turn an early proof-of-concept app into a production-ready Pre-Crime Detection Service — designing onboarding, in-app tutorials, and a full UI/UX that clearly communicated a brand-new service concept to customers, while navigating facial recognition regulations and compliance requirements. Solution: Designed the full iOS and Android mobile apps, Live Guard Agent monitoring web app, and QA web app. Ran in-person multi-day sessions, iterated through wireframes, conducted user testing with an alpha prototype and 300 beta customers over 6 months, and collaborated weekly with the SimpliSafe Innovation Lab engineering and product team. Results: The UI/UX design received a patent and is set to become the new standard for the main SimpliSafe app. The Pre-Crime Service launched live on the app store in May 2024, generating additional revenue streams and increased product sales. ### Launched to 3 Million Listeners on NPR Challenge: Death by Duck needed to build an MVP game app based on Hidden Brain's podcast content in just one month, with a scalable CMS so the Hidden Brain team could manage it independently, smooth performance for daily concurrent users, and a financial model validated through the build process. Solution: NineTwoThree built the Hidden Brain Daily Challenge app — a face-recognition game blending scientific theory with gameplay — with audio introductions from host Shankar Vedantam, social sharing features, and a CMS that allows the team to add new games without engineering support. Results: Successfully launched on December 5th, meeting the one-month deadline. The app reached Hidden Brain's 3 million listener audience with a validated financial model and room to add future games. ### Cymbiotika Uses ML to predict 1000s of Sales Challenge: Cymbiotika's product recommendation system relied on a basic weighted formula tied to a 15-question survey: it couldn't adapt to diverse customer preferences or improve lifetime value and first-time conversion rates for a growing supplement brand. Solution: Built a machine learning recommendation engine on Shopify that analyzes past purchase behavior, browsing history, and demographic data. Deployed with A/B testing capabilities to route traffic between the ML system and the existing engine for direct real-time comparison. Results: Early data showed improved product-to-customer match accuracy, outperforming the previous system with the potential to drive thousands of incremental sales at scale. ### AI Cuts Legal Consultation Time by 90% Challenge: Prisonology needed to reduce the time lawyers spent researching and writing prison sentence reports — a process that could take days. Generic AI tools like ChatGPT couldn't handle the complexity and nuance of legal case analysis or process extensive documents reliably. Solution: Built a proof-of-concept RAG app with two scoring modules: one to read and extract relevant information from court PDFs, and one to reason and generate a Security Designation Scorecard score like a human analyst. Prisonology's 20 years of successful legal motions are stored privately as the knowledge base. Results: Legal consultation time reduced by 90%. Report creation time cut from days to minutes. Sales doubled within 4 months with full technology investment returned in 4 months as well. ### App Prototype Helped Raise $30M+ Challenge: Neurable needed a compelling, functional prototype to demonstrate their brain-computer interface technology to investors and accelerate fundraising conversations. Solution: Designed and built a React Native prototype for iOS and Android, creating a tangible product experience for investor demos. Results: Neurable secured $30M+ in funding, with the prototype giving investors a concrete, visual proof of concept. ### ML Model Predicts House Sales with 85% Accuracy Challenge: Dataflik needed a reliable way to identify which properties were likely to sell so their real estate investors could focus outreach on high-probability targets rather than cold lists. Solution: Built a machine learning model analyzing 40 million data points to predict which houses in the US will be listed for sale each month, integrated with HubSpot and a custom web app. Results: 85% prediction accuracy, giving Dataflik's customers a significant competitive advantage for targeted real estate marketing. ### Dorel Sold 10,000 Cameras at Target in 4 Months Challenge: Dorel needed to pioneer the baby monitor segment with an AI-powered camera that sensed heartbeat and breathing, and bring it to a major retail channel quickly, requiring both technical product strategy and an app parents would love. Solution: NineTwoThree provided IoT consulting and UX design to develop the companion app and guide the go-to-market approach for retail launch. Results: 10,000 units sold at Target within four months of launch. ### AI Assistant Cuts Gun Safety Research from Hours Challenge: Everytown's staff travel the country advocating for gun safety policies, relying on ever-changing local and state statistics across 26+ data sources. A topic this sensitive couldn't afford LLM hallucinations, outdated figures, or outputs that didn't match Everytown's strict tone and language guidelines. Solution: Built a guardrailed AI assistant using RAG to ingest and semantically search Everytown's articles and statistics. Implemented a multi-agent architecture with a central orchestrator LLM and strict tone guardrails aligned to Everytown's "Words we use" guidelines so every response sounds like a team member. Results: Passed all 27 validation suite metrics. 85% answer match against expert-written responses. Research time reduced from hours to seconds. Median response time under 10 seconds. ### Project Management Institute PMI transformed the way students prepare for its certification exam by adopting gamification. We built a new assessment together that reduced test time by 80% and offered instant feedback. ### ChartMogul's Android App Added 5k+ Users At Launch Challenge: ChartMogul needed to expand their SaaS subscription analytics platform to Android with quality matching their existing product — without a prolonged development cycle. Solution: NineTwoThree built a custom Android app from scratch to match ChartMogul's platform quality and feature set. Results: 5,000+ new users added at launch. ### Dock Raised $3M, 923 Augmented Their Engrg. Team Challenge: As a high-growth venture-backed company, Dock needed to ship product at speed while agencies typically struggle to match that pace — the core challenge was blending seamlessly into Dock's engineering team and delivery rhythm without creating overhead. Solution: NineTwoThree embedded directly into Dock's workflow via Slack, matched their code standards and velocity, and focused on project management and development of security-related features for their platform. Results: Dock.us closed a $3 million funding round with a stronger, more complete product shipped during the engagement. ### Cloud Platform Connects 1,000+ Machines Challenge: Xerostech needed to connect their industrial washing machines to a cloud platform that could monitor usage data and prove ROI on their water-saving technology to hotel and commercial clients at scale. Solution: Built a mobile and web IoT platform connecting machines globally, providing real-time usage tracking and resource savings data for fleet supervisors. A third-party study was commissioned to validate results. Results: Connected 1,000+ machines worldwide. The Bombay Research Association study confirmed 41% less water, 36% less energy, and 21% less detergent versus comparable standard machines — providing verifiable ROI proof for every customer. ### Cross-Platform Dev for 100,000+ Baby Tracker Users Challenge: Nara needed to release valuable new features across iOS, Android, and Apple Watch for hundreds of thousands of active monthly users — without disrupting the existing live app. It was NineTwoThree's first cross-platform React Native build including Apple Watch. Solution: Established a collaborative release schedule with Nara's team, participated directly in their support portal to resolve issues quickly post-launch, and became Nara's outsourced engineering team — shipping features including a pump timer, combo feeding, and child milestone comparisons. Results: Successfully scaled and maintained an app with over 100,000 users per month, improving functionality and user retention without any disruptions to the live app. ### Altar Scaled to $100K ARR in 9 Months Challenge: Altar Live, a livestream platform for online worship communities, needed a technical and commercial partner to turn their MVP into a revenue-generating product quickly and reach paying congregations at scale. Solution: Delivered mobile app development, HubSpot integration, and go-to-market strategy, tailoring the approach specifically to serve religious communities and their digital congregation needs. Results: $100,000 ARR achieved within 9 months of launch. ### Dishare Empowers Consumers to Manage Deliveries Challenge: Dishare needed a mobile app that empowered consumers to actively manage and customize their delivery experience, requiring smooth cross-platform performance. Solution: Built a hybrid iOS app with consulting support, giving users intuitive tools to track, manage, and control deliveries. Results: Delivered a consumer-facing product addressing a real gap in last-mile delivery control and transparency. ### AI Therapy Chatbot Earns 4.7/5 Efficacy Rating Challenge: A mental health company needed to assess whether fine-tuned AI could assist human therapists on sensitive topics — anxiety and depression — where generic LLMs like GPT were too risky due to poor generalization, potential for harmful responses, and inability to handle nuanced clinical conversations. Solution: Trained two specialized fine-tuned models for anxiety and depression using a real dataset of therapy conversations from the 1990s. Models were benchmarked against a GPT baseline and evaluated by expert human therapists on their ability to acknowledge feelings, ask relevant questions, guide toward solutions, and articulate emotions. Results: Fine-tuned models rated 4.7 out of 5 for therapeutic efficacy by experienced therapists, outperforming the GPT baseline and validating AI's viability in mental health support workflows. ### Suffolk Saved Millions with Incident Management Challenge: Suffolk was managing construction site incidents through inefficient systems, leading to costly delays, compliance risks, and significant lost time across large-scale projects. Solution: Built a custom web application for incident management that streamlined reporting, tracking, and resolution workflows for the enterprise. Results: Saved Suffolk millions in operational costs through faster, more reliable incident management. ### CES "Best Innovation" Award-Winning App Challenge: Hydrofinity needed a mobile app to support and showcase their industrial water-saving washing technology with enough polish to compete and stand out at CES, the world's largest consumer tech event. Solution: NineTwoThree built a hybrid app with product strategy and consulting, creating a compelling digital companion to Hydrofinity's hardware. Results: Won "Best Innovation" at CES. ### Custom Web App Helps OnCenter Align Goals Challenge: OnCenter needed a centralized tool for organizing and communicating company-wide goals and priorities — existing generic tools weren't fitting their workflows. Solution: Built a custom web application giving leadership and teams a single source of truth for goals, priorities, and progress tracking. Results: Improved organizational alignment and visibility into company priorities across teams. ### iOS App Reinvents Itinerary Sharing for Travelers Challenge: Eazigo needed a polished consumer iOS app that made it easy to discover destinations, build custom itineraries, and share travel experiences — in a category with high UX expectations. Solution: Built Eazigo's iOS app with CMS and HubSpot integration, delivering a clean, intuitive experience for creating and sharing travel itineraries. Results: A fully launched travel product with a frictionless itinerary-sharing experience for users. ### High Subscriptions: New UI/UX at StockMarketEye Challenge: Stock Market Eye had a loyal user base but an aging iOS interface limiting new subscriber growth and retention in a competitive fintech market. Solution: Rebuilt the iOS app's UI/UX with a modern design system focused on usability and re-engagement. Results: Improved user engagement and subscription growth following the redesign. ### MVP Built in 3 Months Generates $20K in Sales Challenge: Videosnap needed to quickly validate their concept — an app that automatically creates social media marketing videos from audio files — before committing to a full product build. Solution: NineTwoThree built an MVP in under three months that converts audio files into social-ready marketing videos with overlaid text. Results: $20,000 in sales on launch day, immediately validating the product concept. ### Custom Platform Simplifies Tax Filing Challenge: Tax Butler needed a user-friendly digital product that made tax filing less intimidating for everyday users — removing the complexity that typically drives people to expensive professionals. Solution: Built a custom web application with UX-first design and product strategy focused on reducing friction throughout the filing process. Results: Improved filing completion rates through a significantly simplified and approachable user experience. ### Secure Platform for High-Stakes Logistics Challenge: Marken needed custom software capable of managing sensitive logistics and compliance data for protection operations — off-the-shelf tools couldn't meet the security or operational requirements. Solution: Built a secure, custom web application streamlining Marken's workflows with the reliability and data integrity required for high-stakes protection logistics. Results: Improved operational efficiency and security across Marken's platform. ### Web & iOS Platform Built for Vineyard Management Challenge: Vineteq needed a tailored software solution for agricultural customers managing vineyard operations — generic tools couldn't meet the specific demands of their industry. Solution: Built a custom web and iOS platform tailored to Vineteq's agricultural workflows and customer needs. Results: Customers gained a dedicated tool to improve operational decisions and business outcomes. ### ConferenceSource Streamlines Conference Check-Ins Challenge: ConferenceSource needed a digital solution to replace a slow, error-prone check-in process at large events and scale across multiple simultaneous conferences. Solution: Built a custom web application streamlining the check-in workflow and giving organizers real-time visibility into attendee management. Results: Faster check-ins, fewer errors, and improved organizer control across events. ### ML Audience Model Outperforms FB Targeting by 7x Challenge: Launch Labs' dataset presented significant challenges — incomplete columns, high correlations between variables, zeroed-out personal interest data, and uncertainty about whether the data could support effective ML predictions for car dealership website visitors. Solution: NineTwoThree worked through the data quality issues, validated predictive power, and built an ML audience model using first-party dealership data to identify and target the highest-probability website visitors for ad agencies. Results: ML-generated audiences outperformed Facebook's native lookalike targeting by 7x. Enhanced lead conversion rates and reduced customer acquisition costs for Launch Labs' car dealership clients. ### The Ultimate App to Bring Your Community Together Challenge: One of the internet's most exclusive communities needed to move away from Facebook Groups — requiring an app that combined the best elements of Slack, Facebook Groups, and Tinder-style interaction in a single experience. Solution: Built a mobile app combining community discussion, content sharing, and connection features with UI/UX designed specifically for deep community engagement. Results: Reached millions of users with a purpose-built community experience that went well beyond what Facebook Groups could offer. ### Custom Web Platform Reduces Operating Costs Challenge: ECMS needed to replace a cumbersome system with a streamlined platform that could reduce operational overhead and improve day-to-day efficiency. Solution: Built a custom web application tailored to ECMS's specific workflows and operational needs. Results: Measurable reductions in operating costs and improved efficiency across the organization. ### Custom LMS Built for Preneur Academy's Curriculum Challenge: Generic LMS tools weren't providing the experience or editorial control Preneur Academy needed to deliver their curriculum effectively to students. Solution: Built a custom web application tailored to Preneur Academy's curriculum structure and student journey. Results: A purpose-built learning experience that matched the quality of their content and gave full control over delivery. ### White-Label App Enhances Festival Experiences Challenge: Festival organizers needed a professional, branded mobile experience for attendees — but building a bespoke app from scratch for every event was cost-prohibitive for most festivals. Solution: Built a white-label PWA and mobile app platform that could be rapidly deployed and customized per event, giving festivals a professional digital presence without a full custom build each time. Results: Released in 2020, the platform served multiple festivals and was acquired in 2022, validating its market value. ### TaxSlayer TaxSlayer is a simple easy way to file taxes online. NineTwoThree helped integrate their API for companies such as MyTaxButler and HR Block.  ### Weir Tracking Project Weir is a global market leader in providing trusted technology and services to nuclear power plants. NineTwoThree invented a patented process to improve their supply chain. ### MIT MIT challenged their students to innovate Construction Companies processes in Boston. NineTwoThree consulted an innovative process which led to new features for Touchplan ### Experian Increased Page Views by 4.6x In 4 Months Challenge: Festival organizers needed a professional, branded mobile experience for attendees — but building a bespoke app from scratch for every event was cost-prohibitive for most festivals. Solution: Built a white-label PWA and mobile app platform that could be rapidly deployed and customized per event, giving festivals a professional digital presence without a full custom build each time. Results: Released in 2020, the platform served multiple festivals and was acquired in 2022, validating its market value. ### Century 21 We supplied digital Business Cards to Century 21 Offices in Greater Boston Area through a custom development web solution. ### Honda Business Card Solution We provided a custom business card solution to Honda dealerships in North Carolina through web and mobile app interfaces. We integrated with their CRM and surfaced thousands of contacts. ### Investing App Designed for iOS and Android Challenge: Pebble needed a cross-platform mobile trading app that let users customize investments to align with their personal values and beliefs — technically complex to deliver at native quality on both platforms. Solution: Designed and built Pebble's investing platform for iOS and Android, delivering a personalized experience allowing users to filter and manage investments based on values and beliefs. Results: A fully launched, dual-platform investing product with a differentiated values-based user experience. ### Grouped Reached Millions With Fresh Branding Challenge: Grouped, a platform for brands to build online communities, needed a new visual identity and mobile app that could support broader growth and resonate with a much larger audience. Solution: NineTwoThree redesigned the brand and built a polished mobile app aligned to the new market positioning. Results: Reached millions of users with the refreshed brand and a purpose-built community experience. ### Hydrofinity's App Won "Best Innovation" at CES Hydrofinity provides cleaner, softer linens in a single wash, while reducing utilities costs and improving customer satisfaction - NineTwoThree built a CES Award Winning Application for best innovation in 2018. ### 923 Founders First Product With 600k Downloads Challenge: The NineTwoThree founders needed to take their own product — a digital business card app — from zero to market, proving out their own methodology with no client safety net. Solution: Built and launched Inigo as an internal venture using the studio's full product development and go-to-market process from strategy through launch. Results: 600,000 downloads achieved. The app was subsequently sold, validating the studio's end-to-end venture-building capability. ### PWA Modernizes Clinical Treatment Protocols Challenge: Medical staff needed fast, reliable access to up-to-date treatment protocols — static documentation was creating friction in clinical workflows and slowing decision-making. Solution: Built a Progressive Web App (PWA) with modern UX design, giving clinical teams instant access to treatment protocols on any device without requiring a native app install. Results: Streamlined clinical workflows with faster, more consistent access to treatment guidance for medical staff. ### ML-Powered Assessment Reduces PMI Test Time by 80% Challenge: PMI's self-assessment process took three hours to complete and created friction for users working toward certification, with a static format that wasn't engaging or efficient at scale. Solution: Built a web app with a machine learning-powered chatbot that dynamically adjusted question difficulty based on student performance — a gamified approach that made the assessment more engaging and efficient. Results: Assessment time reduced from 3 hours to 40–60 minutes — an 80% reduction. ### GenAI Chatbot Creates $5M in Additional Revenue Challenge: Protect Line wanted to reduce customer service costs while improving their online chat experience and sales conversion rate. Solution: Built a GenAI-powered chatbot that handles customer conversations at scale, improving sales efficiency throughout the chat funnel. Results: $5,000,000 in additional revenue generated directly from the chatbot. ### IoT App Redesign Increases SWEE Downloads by 304% Challenge: SWEE's golf training app wasn't gaining traction despite strong hardware — the product needed a better user experience and mobile presence. NineTwoThree was brought in to rescue a struggling project. Solution: Redesigned the iOS app with new UI/UX built around SWEE's IoT golf training hardware, implementing computer vision and ML for on-device swing analysis with Google's ML Kit, and improving onboarding throughout. Results: App downloads increased by 304%. Positive feedback received from golf courses. ### DoiT grew from consulting to $1M SaaS in 30 days Challenge: DoiT International needed a CRM and go-to-market system that could keep pace with their growth and improve sales conversion from inbound opportunities. Solution: NineTwoThree implemented HubSpot with customer acquisition strategy and go-to-market support, building an efficient and measurable sales funnel. Results: Improved pipeline performance and sales conversion, with a stronger, scalable foundation for continued growth. ### Custom AI Model Cuts Error Detection Time by 90% Challenge: Amerit Fleet mechanics were generating repair orders with errors that were time-consuming to catch manually, creating operational bottlenecks and reducing net profit across a large national fleet. Solution: Phase 1: ML model reads repair order context to flag errors, automatically classifying and clearing 30%+ of orders. Phase 2: Real-time reasoning layer added to give mechanics actionable explanations and help prioritize high-risk records. Results: 30%+ of maintenance orders automatically resolved without human review. Error detection time reduced by 90%. Increased net profit. Full ROI in a few months. ### Boosted Sales with Custom Workflow Automation Challenge: Wheels Now's sales team was slowed by a fragmented process and a legacy ERP system that made data retrieval and order processing cumbersome, limiting how quickly the team could close deals. Solution: Built a custom workflow automation solution integrating the legacy ERP with a tailored web application, streamlining data retrieval and order management end-to-end with HubSpot integration. Results: Reduced order processing time and improved sales team efficiency, enabling the team to close deals faster without adding headcount. ### iPad Dashboard Keeps Drivers Safe and On Time Challenge: Continental Express needed a reliable communication and logistics tool for drivers managing refrigerated food transport across hundreds of routes with 600+ trailers — ensuring safety, compliance, and on-time delivery. Solution: Built an iPad dashboard application giving drivers real-time routing information and streamlined communication across the fleet. Results: Improved driver communication, operational efficiency, and on-time delivery performance across Continental Express's fleet. ### Custom Software Built to Fast-Track Market Entry Challenge: Manifest needed a development and strategy partner to bring their digital product to market quickly without the common missteps of early-stage software builds. Solution: NineTwoThree provided product strategy and custom software development as a venture partner, de-risking the build from day one. Results: Product launched to market with a validated, scalable foundation. ### Improving SEO Content With AI And Dashboards Challenge: Rank Logic's users — bloggers and niche site creators — needed smarter tools to optimize content based on real performance data, not guesswork. The existing WordPress plugin tracked data but lacked AI-driven recommendations. Solution: Built generative AI features and custom analytics dashboards into the Rank Logic WordPress plugin, giving users AI-powered content recommendations alongside author performance, page-level metrics, and SEO best practice insights. Results: Users gained actionable AI-driven SEO insights directly inside their existing workflow, enabling smarter content decisions and better performance outcomes. ### ML Model Predicts COPD Exacerbations 5 Days Early Challenge: LDT had hardware and years of physiological data but needed to prove it could predict COPD exacerbations before they happened. Three obstacles stood in the way: raw unstructured sensor data with no meaningful biomarkers extracted, a clinical dataset of only 20–30 patients creating high overfitting risk, and FDA/HIPAA compliance requirements that a standard dev shop couldn't handle. Solution: Acted as an embedded R&D partner — engineering hundreds of features from raw sine wave signals, building a CatBoost ML model with rigorous data leak testing, and delivering a fully HIPAA-compliant cloud infrastructure with 380+ security controls and audit trails ready for FDA submission. Results: 86% sensitivity and 95% specificity in predicting exacerbations 5 days before hospitalization. Research presented at the European Respiratory Society Congress in Amsterdam. 380+ security controls implemented. Secured continued investor funding. ### Millions of Impressions with a AI-Powered Chatbot Challenge: FanDuel needed to extend their "ChuckGPT" TV campaign into a real interactive digital experience, one that authentically mirrored Barkley's personality, stayed brand-safe, avoided sports betting advice, and could handle massive Super Bowl-scale traffic spikes without breaking down. Solution: Built "Chuck AI," a custom generative AI chatbot that talks, jokes, and razzes like Barkley, with a dual-check real-time moderation system evaluating both user input and AI output. Extended to a Reddit AMA, and built a companion iOS app that powered a live physical ChuckGPT head on TNT's "Inside the NBA" broadcast using voice-to-voice functionality. Results: Scaled from zero to tens of thousands of users within hours of launch. Successfully handled millions of impressions and user interactions during the campaign window, proving generative AI can perform at Super Bowl scale, brand-safe, high-volume, and fully on-character. ### GTM Testing Validates Product-Market Fit Challenge: Recruiting Innovation needed to validate real market demand before committing to full development — standard assumptions weren't enough to de-risk the investment. Solution: NineTwoThree ran a structured go-to-market testing process with customer acquisition experiments to surface real demand signals before product build. Results: Validated product-market fit with data-backed evidence, giving the team a clear foundation before scaling investment. ### A Custom SKU Matching ML Model Saves 14+ Hrs Daily Challenge: Seven employees at K&L Wines were each spending 2 hours per day manually searching through 500,000+ wine records to match SKU variations, costing $1,050/day ($273K+ annually). Off-the-shelf AI couldn't handle the context window or wine-specific nomenclature required. Solution: Built a custom ML model with vector embeddings and wine-specific feature engineering (grape variety, vintage, region, producer), with confidence-threshold scoring wrapped in a simple search interface requiring no staff training. Results: 99% matching accuracy. Eliminated 14 hours of daily manual labor. The system paid for itself within weeks through labor cost savings alone: $273K+ saved annually. ### Samtec: Efficient Inventory Management NineTwoThree's AI-powered model removed uncertainty from Samtec's business by accurately forecasting product demand and optimizing inventory management. ### AI App Reduces Financial Aid Comparison Time 70% Challenge: College award letters are inconsistently formatted and nearly impossible to compare. VSAC, a nonprofit competing against high-interest private lenders, needed a scalable platform to give students instant cost comparisons, generate qualified loan leads, and create a new partner marketplace, without building three separate systems. Solution: Built Award Advisor — native iOS and Android apps plus a web admin portal — using a custom ML model combining image preprocessing, OCR, and LLM refinement. Students photograph award letters and instantly receive standardized side-by-side cost comparisons. Tiered admin access supports VSAC, partner loan organizations, and students separately. Results: Financial aid comparison time reduced by 70%. VSAC transformed from a single-service nonprofit into a multi-revenue platform operator, with a new lead marketplace revenue stream making the project ROI-positive. ### Developed 12 Native iOS Features for Skylight Challenge: Skylight's app was built in React Native, preventing the team from building native features like home screen widgets for iOS and Android. As they scaled rapidly into major retailers like Costco and Target, they needed to keep the calendar fast and smooth across three hardware versions while accelerating feature delivery. Solution: NineTwoThree joined as a native iOS and Android engineering extension, refactoring core code to cut lag, building native home screen widgets, and shipping roadmap features including Parental Lock and Albums. Results: 12 major features shipped in 13 months. Faster performance across all hardware versions. 30,000+ five-star App Store reviews. ### Improved User Satisfaction with a Modern Platform Challenge: INTRAL's customer portal had an outdated backend with limited scalability, a cumbersome frontend UI that hurt user satisfaction, and complex legacy authentication systems that made transitioning between admin and customer portals difficult. Solution: Migrated the backend to Azure using modern architecture patterns and RESTful APIs, rebuilt the frontend in React and TypeScript with responsive design, and created an adapter for seamless transition between old and new systems — maintaining operational continuity throughout. Results: Improved user satisfaction and streamlined internal operations. A modernized, scalable platform positioned INTRAL for future growth. ### 10x Less Writing Time and 14x More Traffic with AI Challenge: Contently needed to help managing editors serving Fortune 500 clients like Nordstrom and Spotify scale content output, without sacrificing brand voice, editorial standards, or accuracy on health-related content where errors carry real risk. Generic AI tools were unreliable for this use case. Solution: Built the Contently AI Writer with integrated tone-matching, style control, fact-checking, and context processing subsystems. Accepted longer generation times (~5 minutes per article) to optimize quality over speed, and trained the system collaboratively with managing editors through iterative AI vs. human draft testing. Results: Managing editors can now support more clients with the same effort. Writing time reduced 10x. Search traffic increased 14x. ### Doubled Revenue with ML Route Sequencing Challenge: OnTrac needed to overhaul their mobile driver application to improve route efficiency, reduce errors, and increase profitability across their delivery operations. Solution: NineTwoThree performed a full overhaul of OnTrac's mobile application with ML route sequencing to optimize delivery order across millions of packages. Results: Increased driver efficiency, customer satisfaction, and profitability. Revenue doubled. ### AI Platform Delivers Real-Time Financial Insights Challenge: Financial analysts at PRC Macro needed to synthesize a massive, fragmented flow of commodities news and data into actionable insights, without spending hours on manual research. Solution: NineTwoThree and PRC Macro launched Commodities Hub — an AI platform with a finance-trained chatbot that processes over 15,000 articles daily, giving analysts unified, real-time research in a single interface. Results: Analysts gain immediate access to synthesized market intelligence, replacing hours of manual research with instant, AI-curated insights from 15,000+ daily sources. ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_artificial_intelligence_company_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_artificial_intelligence_company_consumer_products__services_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_ai_deployment_company_2026.svg) ### Industry Recognitions - Inc. 5000 for 5 Consecutive Years - Featured in Top 10 AI Firms Leading the US Market - Gold at the Clios with ChuckGPT - AI Agency of the Year Nomination by Netty Awards - Family Choice Award for Best Baby Monitor - Best Technology at CES in 2018 - Featured in Authority Magazine - Published in Inc Magazine - AWS Certified Partner - Speaker at INBOUND 2025 - Published in Forbes Councils - Top Business App - iOS - #11 on Boston Business Journal's Fast 50 - #442 on Just Get Started - Capterra Top 20 - Crunchbase - #6 in Top 50 Data Science Firms by 50Pros - #12 in Top Artificial Intelligence Firms by 50Pros - #3 in Top AI Chatbot Agencies by 50Pros - #17 in Top 50 Software Development Firms by 50Pros - Hubspot Startup Partner - Hubspot Partner Program - Published in Entrepreneur - Published in Builtin.com - List of Fastest Growing 25 Mass. companies - Speaker at MicroConf - Awwwards Site of the Day - Top 20 Business App - Android - United States Patent -Monitoring Parts in Facility - Innovation By Design ## Key Clients - Consumer Reports - Experian - Simplisafe - Cymbiotika - Everytown - NPR - Suffolk - Dorel - Project Management Institue - Prisonology - SWEE ## Packages ## About the Team ### Our Story NineTwoThree is built on pragmatism, ROI, and people. Our vision is simple: process drives outcomes. Our mission is to deliver AI that pays for itself—fast—with MVPs in ~90 days. Our values focus on measurable ROI, client empowerment, and culture. We staff 100% senior talent (PhDs, Elite Product Managers, veteran engineers) and believe clients should own their code and IP. We stand against hype, slow consulting, and generic AI. ## Verification Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. - Verified Client Reviews: 36 - Overall Review Rating: 4.9 Last Updated: 2026-06-06T04:29:39Z ### Business Entity - Business Entity Name: 923 Digital, LLC - Source: Massachusetts Secretary of State - Jurisdiction of Formation: Massachusetts - Date of Formation: February 14, 2014 - Status: Active - Last Updated: August 6, 2021 - ID: 464815615 ### Credit Report Results - International Credit Risk Assessment: Very Low Risk - Source: Creditsafe - Last Updated: January 1, 2022 ## Locations (1) ### Danvers, MA (Headquarters) - 230 Independence Way - Danvers, MA 01923 - United States - 50 - 75 employees - Phone: 5406923923 ## Connections - Brandon Pizzacalla (CloudFix) - Patrick Leduc (VSAC) ## Contact NineTwoThree AI Studio [Send a message](https://clutch.co/profile/ninetwothree-ai-studio) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/ninetwothree/) - [Facebook](https://www.facebook.com/NineTwoThreeStudio) - [X](https://twitter.com/923_studio) - [Instagram](https://www.instagram.com/ninetwothree.studio/)