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Your Creative Digital Partner.

4.9
15 reviews
Gold
VERIFIED

Nika transforms companies by designing best-in-class experiences, driven by strong creative and rooted in technology, data, and strategy. We combine these capabilities to create a brand experience that grows businesses and people love.

 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2010
Show all +
San Jose, CA
headquarters
  • 18 S 2nd St
    San Jose, CA 95113
    United States
    4082209081

Portfolio

Key clients: 

Protiviti, Intel, Santa Clara University, Electric Imp, Cross Mediaworks, C&H Enterprises, Menlo Park School District

PathWater Image

PathWater

PathWater is a California-based producer of refillable aluminum water bottles sold directly to retail consumers. 

PathWater’s mission is to provide ultra-purified, high-quality water while reducing over 80% of bottle waste going to oceans and landfills.

Maintaining consistency with brand voice & messaging, Nika Digital Agency helped PathWater achieve a relevant look-and-feel with an emphasis on simplicity,

…
sustainability, and health. 
Read more...
Electric Imp Image

Electric Imp

Electric Imp is an industry-leading internet of things (IoT) company that provides a platform to securely manage and scale connected products and services to millions of users.

The challenge was to create a clear and professional identity in line with Electric Imp’s evolution as a major player in the IoT space. The designers developed a minimalistic ‘imp’ element that imparts friendliness and efficiency.

The

…
clean geometry of the primary ‘imp’ element creates versatility, allowing for implementation across publications, campaigns, and other collaterals — with custom iconography created for individual initiatives.
Read more...
Persian Women in Tech Image

Persian Women in Tech

Persian Women in Tech is a global non-profit organization dedicated to celebrating and supporting women on the cutting-edge of the technology landscape. 

The challenge for Nika was to create an iconic and compelling identity in line with PWIT’s mission of supporting forward progress for female innovators, the designers developed a mark conveying seriousness and community, while still being inspiring and approachable.

Share A Radio Mobile App Image

Share A Radio Mobile App

The Share A Radio mobile app was designed for creating and sharing mix tapes. 

Nikalabs designed original branding elements and the UI/IX.

FedEx Sameday App Image

FedEx Sameday App

Get your packages across your metro area in as little as two hours with local courier delivery by FedEx SameDay.

Nikalabs designed the FedEx SameDay mobile app interface and UI/UX.

Sea Tangle Image

Sea Tangle

CORE INSIGHTS:

Category leader Sea Tangle needed an engaging and distinctive brand to reflect its high level of quality and innovation in a crowded marketplace. This brand also needed to provide creative cohesion between the new e-commerce website and packaging Nikalabs developed for Sea Tangle’s popular sea kelp noodles.

In addition to a dynamic website, e-commerce platform, and packaging,

…
Nikalabs provided a definitive style guide to inform internal design projects going forward.
Read more...
Protiviti Image

Protiviti

CORE INSIGHTS:

Protiviti, a leading global consultancy, came to Nikalabs with a critical need: Not only did the entire site need an aesthetic and functional update – managers in 70 offices spread across 20 countries needed to be able to easily navigate and update the global site on a nearly constant basis.

Leveraging insights about Protiviti’s target audience and the latest interactive

…
platforms, Nikalabs helped Protiviti achieve a globally relevant look-and-feel and streamlined user experience that delivers up-to-date, key insights to senior corporate managers across the globe.
Read more...
Therma Image

Therma

CORE INSIGHTS:

Therma, one of the Bay Area’s top global mechanical contractors, realized the firm needed to update its website to reflect the leading-edge technology and services that place it ahead of competing firms. This new website needed to cause an emotional reaction through a motion-based home page that immediately immerses viewers into a day in the life of the firm – and leads them dynamically

…
to the firm’s essential services.

In addition to a dynamic website, Nikalabs provided distinctive icon design and a definitive style guide to inform internal design projects going forward.

Read more...
BrightUp Image

BrightUp

CORE INSIGHTS:

BrightUp is the next-generation platform for learning and developing STEAM skills. It is a one-of-a-kind innovation hub & makerspace studio for all ages. 

BrightUp chose Nikalabs as a creative and web development partner. Nikalabs produced a new logo for BrightUp, a branding guide, and website design/development.

C&H Enterprises

CORE INSIGHTS:

C&H Enterprises is a leader in CNC Machining, Fabrication, and Welding. C&H Enterprises partnered with Nikalabs to elevate their marketing efforts through web design, development, and digital marketing.

Nikalabs helped C&H Enterprises achieve a modern, consistent brand identity across all digital collaterals. In addition to a revamped website, Nikalabs manages all

…
digital marketing efforts including PPC, SEO, and video content.
Read more...
Cross Mediaworks Image

Cross Mediaworks

CORE INSIGHTS:

As a major player in the advanced TV revolution, Cross MediaWorks is leading the next generation of cross-platform solutions with turnkey addressable TV capabilities, data-driven media solutions, and performance-based marketing.

CMW chose Nikalabs to revitalize the branding for its trademark website and subsites for each of its three companies. Nikalabs also created a magazine ad

…
and billboard for the Cannes Film Festival for this marketplace leader.
Read more...

Reviews

4.9
15 reviews
Sort by

Branding & Naming for Dental Startup

"They have very creative and impressive ideas for branding."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2019 - Jan. 2020
Project summary: 

Nika Digital Agency provided naming and branding services for a dental startup. The team integrated the branding into the client's website and helped with messaging and outreach.

The Reviewer
 
1-10 Employees
 
San Francisco, California
Albina Batchaeva
Founder, The Outreach Dental Group
 
Verified
The Review
Feedback summary: 

The new branding has recieved positive feedback from customers and partners. Nika Digital Agency delivers quality results in a timely manner, facilitating a successful collaboration. The team is innovative, talented, and fun to work with. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a startup that is revolutionizing how people access dental services and I'm the founder of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Nika Digital Agency?

Naming Messaging Branding Website

What were your goals for this project?

Naming and branding for a healthcare startup that is distributing how people receive dental services.

SOLUTION

How did you select this vendor?

We've talked to a few branding agencies here in Bay Area and we were impressed by Nika's process and work.

Describe the scope of their work in detail.

They kicked off the project by running multiple workshops to understand our vision, services, competitors and audience. From there they presented a few concepts and ideas and then executed the branding and website.

What was the team composition?

From start to finish we've worked with 8 different people from Nika through the project. Our main point of contact was our project manager and one of the partners.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Thanks to Nika, there has been a lot of praise for our branding from partners and customers. They delivered on time and on budget. The team listened actively thought out the process and integrated feedback to ensure our satisfaction. What we really liked the most is they had a lot of great real world examples and experience to guide us with our decisions.

How effective was the workflow between your team and theirs?

After the workshop we received an schedule on deliverables and when to expect them. We met every week on a set time to get project update and provide feedbacks when needed.

What did you find most impressive about this company?

They have very creative and impressive ideas for branding. We loved all the concepts they provided but had to pick one to move forward with.

Are there any areas for improvement?

They could do a better job when it comes to project management.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development & Design for Growth Marketing Agency

"They always deliver and never complain or create additional challenges."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. - June 2019
Project summary: 

Nika Digital Agency provides web development services to a digital marketing agency. This includes building sites from scratch, providing updates, and designing platforms.

The Reviewer
 
1-10 Employees
 
Newark, California
Adam Helweh
CEO, Secret Sushi, Inc
 
Verified
The Review
Feedback summary: 

The new website successfully communicates the client's position in the market and allows for lead generation. Nika Digital Agency is solution-oriented and consistently delivers quality results in a timely manner. Dependable and hard-working, the team puts the needs of the client first.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of a 13+ year-old digital marketing company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Nika Digital Agency?

We have been working with Nika Labs for over 7 years now. We depend on them to support our web development needs. They have seamlesly helped us with full-sized web design projects all the way down to more routine web site updates and improvements. We also used them to produce our agency web site.

What were your goals for this project?

We wanted to use a web site framework on top of Wordpress that would allow us more flexibility in managing it without the constant need for a developer. This meant translating the designs we provided into all of the proper web site modules compatible with the framwork we were using. Beyond that, it was a pretty routine web site design project.

SOLUTION

How did you select this vendor?

As I stated, we've been working with Nika for many years. We know we can depend on them and would have never thought to work with someone else.

Describe the project and the services they provided in detail.

They set up and installed Wordpress and the related framework on a development server for us. They used our sitemap and graphical mocks to flesh out all of the pages of the website. They used the framework we chose to create the page layouts, adding all of the content that was needed.

They set up templates and modules so we could have repurposable areas of the site, making things easier to manage. They QAed the site to make sure it was solid on mobile devices. They optimized the final site and launched it.

What was the team composition?

Throughout most of the project we really just worked directly with one person at Nika. From time to time, when we found something that needed to be addressed, such as the usual browser bug or mobile issue, we would relay that directly to the developer working on the project. That's been our experience on all projects with Nika over the years.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We spent many years as an agency with a simple one-page website. It was a cobbler's kids situation. We previously did web development ourselves and could not allocate the resources away from our client projects to create the website our agency needed to market itself.

Having Nika by our sides changed that scenario. Since launching the site successfully, we've been able to iterate on the page layout and structure on our own using the framework Nika built it on. Our site has now gone from being a one-page signpost that did little for us in the past to a fullfledged website that is communicating who we are more fully and garnering leads.

How was project management arranged and how effective was it?

We primarily used Wrike (our chosen project management platform) to manage the project. It all went smoothly through Wrike and an occasional phone call. It went super smooth.

What did you find most impressive about this company?

They always deliver and never complain or create additional challenges. In the past, I've worked with developers (externally and on my team) that hit a roadblock and need our handholding to get them over a hump or on to a solution. That's not been my experience with Nika. The leadership there is solution-oriented.

They've taken the load off of me to get them past possible technical challenges that arise from time to time and make it happen. I always feel confident that my project will not suddenly halt and leave me with issues to solve because Nika takes ownership of that.

Are there any areas for improvement?

None that I can think of. Any issues we've run into have been extremely minor and par for the course when it comes to these kids of projects.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ecommerce Website for Luxury Candle Firm

“Nika Digital Agency was very transparent with the timeline and deliverables.”

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4.5

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2019 - Ongoing
Project summary: 

Nika Digital Agency developed an e-commerce site for a luxury candle line. The team build a Shopify site from scratch and ensured the site was user-friendly and navigable.

The Reviewer
 
1-10 Employees
 
San Jose, California
Marketing Manager, ApothePure
 
Verified
The Review
Feedback summary: 

The new site has received extremely positive feedback from consumers. Nika Digital Agency is transparent and communicative, responding frequently through multiple channels. The team dedicates itself to the project to ensure customer satisfaction.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the marketing manager for ApotheCure, a candle line exclusively designed for gender-neutral clients. We are a gifting company that brings a moment of joy to customers through meaningful gifts and messages, from a simple gesture of gratitude to a cause for indulgence. Each candle is handcrafted in California and we offer over 200 unique messages for customers to select for the box. I oversee creative for online and print.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nika Digital Agency?

Our main challenge was figuring out how best to portray that each gift can be personalized with our messaging labels. We wanted to make sure customers could understand the process without getting lost in the hundreds of messages we offer.

SOLUTION

What was the scope of their involvement?

Nika Digital Agency developed and designed an e-commerce website from scratch for us on Shopify. We had some concepts in mind going into the project but they took the lead on creating wireframes. The whole process was a collaboration and they had some great concepts. 

Their team ensured customers could easily access all of the messages we offer for each occasion. They also ensured that customers could ship to multiple locations within one order. Nika Digital Agency walked us through all of our customizations and helped us achieve them.

We plan on continuing to work with Nika Digital Agency on another e-commerce site. Their team is developing the site and working on the UX design as well as changing the platform it’s on.

What is the team composition?

I was lucky enough to work directly with their founder and with Ayman (Managing Partner & Creative Director, Nika Digital Agency).

How did you come to work with Nika Digital Agency?

I knew the founder of Nika Digital Agency from working with him on a different project with a different brand in the past. After interviewing many agencies, we decided to go with Nika Digital Agency based on a combination of their approach to the project and how accommodating they were. We felt like we were part of their team instead of just a client. We started working together on every aspect of the design and concept from the beginning.

How much have you invested with them?

We have invested about $20,000.

What is the status of this engagement?

Our ongoing engagement with Nika Digital Agency began in April 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We had a soft launch, not just for the new website but for the new brand, to make sure we were in a good position as far as marketing the site and the product. Overall, everyone loves the website and finds it to be very user-friendly. The feedback has been extremely positive.

Nika Digital Agency provided a more streamlined shipping and ordering process. We’ve had a very good experience with Shopify, which is the platform they recommended for us. We’re very happy with the decision to work with them.

How did Nika Digital Agency perform from a project management standpoint?

It’s been a positive experience. We primarily communicated with Nika Digital Agency via Google Docs, email, and text. They dedicated quite a bit of time to the project, which we were grateful for. The follow-up and delivery have been great. There was a delay in the project, but it was mostly due to us trying to figure out what the brand direction is. 

What did you find most impressive about them?

Nika Digital Agency was very transparent with the timeline and deliverables. We felt like we were part of the team and we were heard. It was a really nice collaboration. 

Are there any areas they could improve?

They could allocate more project managers to projects.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev Projects & Maintenance for Technical Publication

"Nika Digital Agency’s work increased readership to our publication."

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
Confidential
 
Feb. 2016 - Ongoing
Project summary: 

Nika Digital Agency developed several web products. The team revamped a website, built a variety of pages and channels, and implemented a knowledge center onto WordPress. They provide ongoing maintenance.

The Reviewer
 
1-10 Employees
 
San Jose, California
Linda
VP of Operations, Semiconductor Engineering
 
Verified
The Review
Feedback summary: 

The publication’s engagement increased due to Nika Digital Agency’s proactive work and user-friendly additions. Their responsiveness and communicative approach supplemented their professional management style. Expect a knowledgeable development team.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the VP of Operations for an online technical publication that posts new articles daily.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Nika Digital Agency?

We hired Nika Digital Agency for many new web projects, including building our site, and for ongoing web maintenance.

What were your goals for this project?

We wanted to increase the website’s functionalities and enhance user experience as well as add new channels to the site and transfer a knowledge center repository to WordPress.

SOLUTION

How did you select this vendor?

We found referrals online and checked their references.

Describe the project and the services they provided in detail.

Nika Digital Agency moved a knowledge center to WordPress. They built a tree structure on the site for easier navigation. They also created new channels, a video page, and more. Their team provides maintenance and support.

What was the team composition?

Their team varies, depending on what’s being worked on.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Nika Digital Agency’s work increased readership to our publication.

How was project management arranged and how effective was it?

All projects are entered into a website tracking tool. There’s regular communication, and all project milestones are checked off when completed.

What did you find most impressive about this company?

As evidenced by their quick work, Nika Digital Agency is full of experienced developers. Working with their responsive team is easy.

Are there any areas for improvement?

There are none that I can think of at this time.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Web Redesign for Interface Solution Firm

“Nika Digital Agency delivered fantastic work at a very competitive price.”

See More

4.5

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
May 2018 - Aug. 2018
Project summary: 

Nika Digital Agency redesigned a website, creating a modernized and interactive platform. They implemented a call to action feature to encourage user engagement and visual swiping functions to display products.

The Reviewer
 
11-50 Employees
 
San Francisco, California
Sr Director, Business Develolpment, IT Firm
 
Verified
The Review
Feedback summary: 

The new design and features increased the quality of incoming traffic, capturing the attention of notable brands. Nika Digital Agency was very professional in their work ethic, setting the foundation for an efficient and collaborative partnership. The positive experience led to another engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior director of an IT firm that designs and manufactures human-machine interface solutions. Currently, we’re working with Force Touch technology. Because we’re a startup, I have several responsibilities in my core role—business, account, and product management.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nika Digital Agency?

Nika Digital Agency built our original website several years ago. We decided it was time to update the platform because it no longer provided our customers with relevant information about our company or our products.

SOLUTION

What was the scope of their involvement?

The team upgraded our website with a fresh design and added additional features to increase user engagement. Nika Digital Agency integrated a call to action function that prompts users to view our development kits or continue browsing. With this information, we’re able to gather relevant data about the people interested in our projects.

Nika Digital Agency also added multiple pages to our website with interactive visual elements. There are a series of images for each solution that customers can swipe through, giving a well-rounded view of our products and the value of using them. They also implemented the swiping feature on our homepage.

What is the team composition?

The program manager handled my day-to-day needs and managed two teams of designers—one offshore one in-house. I also interacted with a representative from their internal design team.

How did you come to work with Nika Digital Agency?

Because they built the original site, we considered them for our redesign initiative. We asked them for a quote, and they offered a very competitive bid. Nika Digital Agency’s website also contributed to our decision. They used a swiping feature to illustrate and advertise their services, which caught our attention. We could upload an image of an old-looking product then swipe across the image to see it reimagined with modern technology. We thought this very clever and had them implement swiping functions in our website, as well.

How much have you invested with them?

We spent $10,000 on the redesign.

What is the status of this engagement?

We worked on this project from May 2018–August 2018. Soon after, we started a digital marketing campaign.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Nika Digital Agency delivered fantastic work at a very competitive price. We’re completely satisfied with their services, and we’ve experienced a high return on our investment. Our web traffic has increased slightly, but the quality of the visitors is the most significant improvement. Notable, globally recognized companies are visiting our website, interacting with our interface, and showing interest in our products. Our business grew after launching the new site, and we’re looking forward to the results of our digital marketing efforts.

How did Nika Digital Agency perform from a project management standpoint?

Overall, the team was professional, diligent, and collaborative. We’re a very picky group, so we requested multiple edits. Nika Digital Agency willingly submitted iteration over iteration until we were happy. The project went over schedule by about 30%, but considering the amount of work we asked of them, we’re happy with the turnaround rate. We take part of the responsibility for the missed deadline.

In terms of communication, we used email and had weekly in-person meetings. My team would visit their office for brainstorming sessions and discuss our progress and any next steps. Those interactions were primarily with the program manager and the in-house designer. We shared information via Google Docs so both sides could make changes and comments in real time.

Are there any areas they could improve?

They could be more attentive regarding grammar and punctuation. We’d find inconsistencies in the work they’d already submitted. It would’ve been nice if I didn’t have to worry about these small details, and I could trust Nika Digital Agency to catch the errors on their own.

Any advice for potential customers?

Clients should provide written descriptions and clear examples of what they want as early as possible. Also, I recommend using Google Docs to collaborate with the Nika Digital Agency team.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Web Development for Gift Card Company

“They created a responsive, mobile-friendly, clean design without disrupting our e-commerce workflow.”

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5.0

Quality: 
4.0
Schedule: 
3.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - Jul. 2018
Project summary: 

Nika updated a ColdFusion e-commerce website with new designs, features, and WordPress integration, sourcing third-party vendors as needed.

The Reviewer
 
51-200 Employees
 
Arlington Heights, Illinois
Marketing Analyst, Gift Card Company
 
Verified
The Review
Feedback summary: 

Nika transformed an outdated website into a modern, mobile-friendly site that's helped streamline internal processes and customer experience. Despite an imperfect project management system, their team was extremely good at problem solving and being receptive to client needs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a marketing analyst at a gift card company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nika Digital Agency?

Our main website hadn't been updated in over 10 years, so we were looking for a vendor that could help us modernize the design and improve its overall functionality. Since the website isn't the company's main driver of revenue, it had been put off for a long time, but we were looking to update it in order to improve our reputation online as a reliable, reputable brand.

SOLUTION

What was the scope of their involvement?

Nika incorporated a WordPress site onto our ColdFusion e-commerce site, allowing our team to make edits to the site without having to go through a third party. They helped source a graphic designer, so we could incorporate unique illustrations, as well as a vendor to assist with the integration of WordPress and ColdFusion. They also added a customer review tool to the site, allowing us to capture reviews and ratings.

What is the team composition?

I mostly worked with Ali (Founder and Creative Director, Nika Digital Agency), who put together initial meetings and helped kick off the project, as well as a developer who was more involved with designing the website.

How did you come to work with Nika Digital Agency?

Our third-party SEO/SEM provider mentioned them to us, so we reached out to them to start discussing a proposal and pricing.

How much have you invested with them?

We've invested about $20,000.

What is the status of this engagement?

We started working on the project with their team in November 2017 and launched the site in July 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Nika did a great job of achieving our main goals with the website, giving it a modern look and feel that screams innovation. They created a responsive, mobile-friendly, clean design without disrupting our e-commerce workflow. They've also helped us streamline many of the pages to make it more navigable overall. Customer experience ratings are around 4.4 out of five stars, which has been hugely beneficial for our marketing department. Thanks to their improvements, our internal team is able to proactively and quickly update site content and artwork as needed.

How did Nika Digital Agency perform from a project management standpoint?

Their team is proactive about finding solutions and being receptive to our needs, but there were times when they could have been more responsive. Meetings were very quick and most of our communication was by phone and email or video conferences as needed.

What did you find most impressive about them?

I'm most impressed by their problem solving capabilities; they're able to understand unique systems that they've probably never come across before, and figure out how to manipulate them to find the best solutions.

Are there any areas they could improve?

I felt that I was driving the momentum of the project more than they were, so I think they can make some improvements in their approach to project management. They could also be more consistent in communications and reach out a little bit more to ensure everything's on track.

Do you have any advice for potential customers?

Clearly outlining our goals before building the website helped us drive the project to its final destination. I suggest outlining the top four or five priorities to focus on throughout development to help keep the team on track. I'd also suggest going over your preferred methods of communication to avoid any confusion from bouncing around from different methods of communication. 

5.0
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Criminal Justice Nonprofit

“The site Nika created is very unique and captures our story well—we're very impressed.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - July 2018
Project summary: 

Nika redesigned a WordPress website, incorporating new branding concepts and custom features as requested based on rough concepts.

The Reviewer
 
11-50 Employees
 
Santa Clara, California
Lori Reinauer
External Relations Director, NCIP
 
Verified
The Review
Feedback summary: 

Nika successfully translated basic ideas and concepts into a high-quality, modern website that effectively communicates the organization's story. Incredibly creative, professional, and proactive throughout the engagement, working with their team was both easy and enjoyable.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the external relations director for the Northern California Innocence Project (NCIP), a nonprofit associated with Santa Clara University. I oversee much of our marketing, communications, PR, fundraising, and partnership development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nika Digital?

We wanted to redesign our website, branding it as both a standalone and complement organization to the University. 

SOLUTION

What was the scope of their involvement?

Working alongside a marketing lead from the Unviersity, Nika's team helped develop the branding and new look of the website for the NCIP so that it complemented the University's brand. I provided them with some rough ideas of how I wanted the website to flow and they developed it on WordPress from there.

What is the team composition?

We initially worked with Ali (CEO and Director of Technology, Nika Digital), and then started working with a designer and Lubov (Web Developer, Nika Digital).

How did you come to work with Nika Digital?

The University had worked with them on another project in the past, so they recommended them to us.

How much have you invested with them?

We invested around $15,000.

What is the status of this engagement?

We started working with them in March 2018 and the website just launched (in July).

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site Nika created is very unique and captures our story well—we're very impressed. We've received a tremendous amount of positive feedback on the quality and look and feel of the new site, including from the network director of the NCIP.

How did Nika Digital perform from a project management standpoint?

Their team was open to feedback and very communicative throughout the process. The back and forth discussions went smoothly, as they presented different design options and suggestions throughout the design and development process. We mostly stayed in touch through email and shared any necessary documents through Dropbox or Google Drive.

What did you find most impressive about them?

They took the time to learn our story, read through all of our materials, and listen closely to what we were trying to do. They were incredibly creative in translating our ideas into designs and captured our message very effectively.

Do you have any advice for potential customers?

Be open to their creativity and don't be afraid to provide any feedback. If you're unsure where to start, they can provide endless possibilities, but it's ultimately up to the client to communicate a vision from the start if possible.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Redesign & Dev for Clinical Research Company

“Creativity and flexibility are their most impressive attributes.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. - June 2018
Project summary: 

Nika Digital Agency designed and developed a new website to better reflect the core values of an existing brand. They produced various design options and further refined them through feedback sessions.

The Reviewer
 
51-200 Employees
 
San Francisco Bay Area, California
Marketing Coordinator, Clinical Research Company
 
Verified
The Review
Feedback summary: 

Nika Digital Agency worked within an accelerated timeframe and delivered terrific results. The new website maintains significantly more traffic than its previous iteration. It exudes an accessible brand identity and engages users. Their team works cohesively to provide a unique experience.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing and communications coordinator for a clinical research company. We partner with different organizations and sponsors to research medical options for patients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nika Digital Agency?

We’re known in our industry as experts that produce high-quality work. Therefore, we wanted our website to reflect that. At the time, its current iteration wasn’t doing much to demonstrate our core values. We needed a service provider to redesign the site.

SOLUTION

What was the scope of their involvement?

Communicating what services we can provide as a clinical research organization (CRO) was our greatest challenge. After discussing our options with Nika Digital Agency, we decided to scratch everything we had and create an entirely new website. They did a great job of giving us multiple design options and internalizing our feedback.

Nika Digital Agency understood our brand and was able to organize the site in a way that’s easy for audiences to understand. This effort included making our press releases readily accessible on the home page. They also accessed our social media marketing efforts and helped make the content more approachable.

Despite the project being complete, they’ve made themselves available to assist us with any minor changes. If there’s anything we need to add or edit, they’re open to supporting us and maintaining the small details. I’ve gone back to them with things I forgot to include in the original project scope and they’ve been gracious enough to help me. They even provided a training tutorial after the website launched, so I could learn how to maintain it myself.

What is the team composition?

Kenneth (Digital Marketing Manager, Nika Digital Agency) was my primary point of contact. We also worked closely with a brand manager and one other resource.

How did you come to work with Nika Digital Agency?

My first experience with Nika Digital Agency occurred when I worked at a nonprofit. They performed excellently, so I suggested we hire them for this project. Our team was excited to work with them.

What is the status of this engagement?

This project took place from March–June 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Nika Digital Agency’s work quickly influenced our company. The website reflects our statistics regarding retention rate, repeat business, and industry experience. Overall, it accurately communicates our identity as a company. As a result, the site experienced significantly more traffic within a week of its launch. User engagement increased and our competitors even contacted us about the change. The new volume of web traffic has generally remained consistent since the engagement concluded.

How did Nika Digital Agency perform from a project management standpoint?

The whole team is extremely helpful and willing to share their expertise. They were flexible and communicated efficiently across a large team. Kenneth often reminded us when we had to turn in something or when content was due. He’s always available to field our questions. Also, their brand manager was amazing at explaining what we could do to better illustrate our brand. It was cool to see how their team played off of each other’s strengths and worked as a cohesive unit.

What did you find most impressive about them?

Creativity and flexibility are their most impressive attributes. I’d definitely work with them again. They customize their communication style and design approach based on what their clients need.

5.0
Overall Score I’d give them a ten if I could.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met a tight deadline.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Branding & Web Redesign for IoT firm

"They were easy and wonderful to work with." 

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. 2017 - June 2018
Project summary: 

Nika Digital Agency facilitated an identity revamp that involved logo creation and web design and development. They used WordPress, Java, and CSS on the website, and produced a style guide and marketing collateral.

The Reviewer
 
51-200 Employees
 
Los Altos, CA
Karin Vogel
Head of Marketing, Electric Imp
 
Verified
The Review
Feedback summary: 

Web traffic and time per page both increased by one-fifth thanks to the site redesign. Nika Digital Agency’s flexible work process allowed them to handle an evolving scope skillfully and fulfill all requirements without inflating the price. Their customer service and adaptability set them apart.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the Head of Marketing for Electric Imp, an IoT connectivity platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nika Digital Agency?

We needed our look and feel to be more professional.

SOLUTION

What was the scope of their involvement?

First, they took us through branding exercises to determine how we wanted the company to be represented. They created a beautiful logo and style guides that we could follow, and helped us build all the collateral materials that we needed.

They then worked on developing a brand-new website. We’d been driving down a certain road with our specific website—and they’d done great animations and really beautiful work—but it focused on a specific customer segment. Right before we were ready to launch the site, we decided to take it in a different direction. The website used WordPress, JTML, Java, and CSS.

What is the team composition?

Ali (CEO & Director of Technology, Nika Digital Agency) was our primary contact. Ayman (Managing Partner & Creative Director, Nika Digital Agency) was the designer for our website. Ayman came in with a lot of the creative ideas and Ali was overseeing the overall project for the web design. He had a number of developers and designers working on our website, but I didn’t have direct communication with them.

How did you come to work with Nika Digital Agency?

I adopted them when I came on board. Our company did a design analysis to determine who we felt would be the best design house for us. There were six or seven design firms they looked at. They felt Nika Digital Agency really understood our objectives and what we wanted to do.

What is the status of this engagement?

We worked together from August 2017 until June 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw a 20% increase in web visits and the time spent on our webpages since the redesign, so we’ve been very happy. We had our QA team walk through everything and make sure that the site was rock solid and—for the most part—it was. We were able to make the small fixes we needed to before we launched.

How did Nika Digital Agency perform from a project management standpoint?

They were very flexible during the website rollout and handled the design-by-committee process very well. They understood what needed to get done, and we kept a rolling calendar that detailed when things needed to be done. We used Google Docs to keep track of any changed we needed and they’d let us know when they were resolved. They were easy and wonderful to work with.

What did you find most impressive about them?

The designer we worked with came with a lot of creative ideas and their customer service definitely stood out. A lot of companies will nickel and dime you for changes, but they just included it in their overall work. They were incredibly flexible in working with us to change the site’s direction and making sure that everything was tied off and functioned correctly. After we launched the site, they included a month of service in the overall cost as well.

Do you have any advice for potential customers?

Be clear on your objectives. When we started the web project, we weren’t as clear as we could have been. There was a bit of back and forth initially, but it wasn’t Nika Digital Agency’s fault. It was our fault for not defining what we were looking for and what we wanted out of the website.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Wordpress Dev for Contract Manufacturer

“They're an active team, and managed the project very well.”

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5.0

Quality: 
4.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. - Nov. 2017
Project summary: 

Nikalabs created a new site using WordPress and custom HTML that included video backgrounds, efficient menu functionality, and improved UX/UI.

The Reviewer
 
201-500 Employees
 
Santa Clara, California
Account Manager, Electronic Manufacturing Company
 
Verified
The Review
Feedback summary: 

Efficient communication, creative ideas, and a willingness to work with the customer made them a great partner. They were able to meet tight deadlines, and any delays were due to external factors.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm an account/program manager at a contract manufacturer that builds capital equipment.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nikalabs?

We needed to update the look and feel of our site to keep up with our growing company, attract new employees, and keep our investors satisfied.

SOLUTION

What was the scope of their involvement?

We had an introductory meeting to brainstorm and get to know the company. They were open to our ideas, and worked closely with our department to create a very successful site. They worked primarily on developing the site, with only a few suggestions on the design aspects. There was an original site in place, but we decided to start from scratch. They used a combination of WordPress and custom HTML to create the new site, which includes video backgrounds, improved menu functionality, animations, and cleaner overall UX/UI.

What is the team dynamic?

There were three team members in total, including our project manager.

How did you come to work with Nikalabs?

I found them on Yelp, and decided to work with them after our first meeting. They showed a comprehensive understanding of our goals for the project, and made clear that they could meet our requirements.

How much have you invested with them?

Just under $11,000.

What is the status of this engagement?

We started working with them in August of 2017, and they completed the site on the first week of November. We're still waiting on final feedback from our CEO, and they will make final changes based on that. We plan to work with them on future updates to the site as well.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're just starting to collect that data, and initial feedback looks great. We were at about 200 site visits per month, and since implementing the changes we made with Nikalabs, that number has started to increase. We will continue to gather metrics on SEO tracking and other site data over the next few months.

How did Nikalabs perform from a project management standpoint?

They're an active team, and managed the project very well. The deadlines around the final project were pushed back, but the delays were largely due to waiting for customer feedback. Throughout the course of the project, they communicated with us primarily via phone and email, and used Google Docs and occasionally Dropbox to share content. They also used Invision to show us initial plans for the site.

At one point during the project our CEO wanted a specific deliverable completed for a company-wide meeting, and Nikalabs initially said it would take 3 weeks. The meeting was happening in a week, and at my request, Nikalabs was able to finish it in time. My experience was that if you set a deadline for them, they could almost always meet it.

What did you find most impressive about them?

Their willingness to work with us was very helpful.

Are there any areas they could improve?

No, none that I can think of.

Advice for potential customers?

Give them an idea of what you want to do, give them a lot of feedback, and clearly establish what you want your site to accomplish. They can of fill in the blanks if you give them brand guidelines and a general idea of what you want.

5.0
Overall Score Communication was effective and very helpful.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Business Entity Name
NIKA LABS INC
Status
Active
Jurisdiction of Formation
California
ID
C3781785
Date of Formation
Apr 27, 2015
Last Updated
Apr 18, 2019
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Source
Experian
Full Business Credit Report
Last Updated
Jun 19, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
15
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
February 13, 2020