MyDesignSpace, Inc.

BACKGROUND

Introduce your business and what you do there.

I’m the president and owner of the Midwest Revolving Door Company. We're a revolving door parts manufacturer in the pedestrian door industry. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MyDesignSpace, Inc.?

I started the company in July 2020, and I needed a website to reach out to service and manufacturing businesses in the revolving door industry. 

SOLUTION

What was the scope of their involvement?

I reached out to Monique (Owner & Graphic Designer) to have an interactive and user-friendly website built on WordPress. I was pretty specific in the types of illustrations that I needed. I had previously helped create a website for another company, and she basically regurgitated the information from that website to our website. 

What is the team composition?

I worked only with Monique. 

How did you come to work with MyDesignSpace, Inc.?

I know Monique personally. For this project, I liked the graphic design that they were willing to put into the website, and she was inquisitive about the products and services that our company was providing. I had used another website designer before, but having seen Monique’s work, I decided to go with her. 

How much have you invested with them?

We invested around $2,500–$2,700.

What is the status of this engagement?

The project lasted from October–November 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I've been getting great responses for the website. A lot of my clients and colleagues liked its design and content. It provided them a personal approach to the service industry, and the hits I've been getting have been above and beyond what I expected. 

How did MyDesignSpace, Inc. perform from a project management standpoint?

MyDesignSpace did excellent work and made whatever revisions I needed in order to finish up the project in a timely manner. Monique provided a great service. She was very active with me, continually providing me with rough drafts on a weekly basis — she was very thorough. 

They were also attentive to my needs, and their feedback was spot on in terms of search words and content types. Monique even brought up a couple of things that I didn’t think about, such as providing a navigation tool for customers on the website. 

What did you find most impressive about them?

They were informative. Monique even gave me a comparison of different platforms and content types that I could look into or apply to the website. 

Are there any areas they could improve?

MyDesignSpace could improve on writing content for the website, such as creating product descriptions or storyboarding. Some web designers have their own content writers. 

Do you have any advice for potential customers?

Provide as much information about what you need and want for the website as possible because Monique is very creative with what you give her.