End-to-end app development, strategy, and design.

Silver
VERIFIED

Mobile app developer, product builder, service provider, design studio, emerging tech consultancy, strategic innovation partner – a different kind of animal.

For over 10 years, we’ve partnered with brands, across industries, to build digital business solutions and user experiences that change how people live, work, and play – every day. With trusted expertise, collaboration, and continuous support and iteration, we build custom app solutions for our clients. 

These solutions apply emerging technologies, uniting the physical and digital worlds, to break barriers and tirelessly solve for a better way.

 
$100,000+
 
$150 - $199 / hr
 
50 - 249
 Founded
2009
Show all +
Austin, TX
headquarters
  • 211 E 7th St., Suite 200
    Austin, TX 78701
    United States
other locations
  • 1st Floor, NBK Building, Jubilee Hills R.No 36
    Hyderabad, AP 500033
    India

Portfolio

Key clients: 
We’ve helped many of the world’s leading brands – including Under Armour, Flexdrive, Clorox, AccuWeather and Royal Caribbean – cut through the clutter and prioritize their technology investments to align with their brand, business objectives, and users’ needs.
BeatBiz Workflow Tool Web App Image

BeatBiz Workflow Tool Web App

BeatBiz is a workflow tool for music professionals built by music professionals to help you run your business. You can save hours every week by organizing all of your music and business applications in one place.

Dribe Car Subscription App Image

Dribe Car Subscription App

Since launching in 2018, 1600+ Dribe members are driving in 1400+ cars. Together, Dribe and Mutual Mobile gave the Danish consumer market instant access to mobility of any type.

Children Services Council - Making Parenting Easier for Palm Beach County, Florida  Image

Children Services Council - Making Parenting Easier for Palm Beach County, Florida

Worked with Children Services Council, PBC, for a parenting app for parents of kids up to 18 yrs age. An intuitive app with rich content and notifications.
Under Armour Record & HealthBox - The Most Comprehensive Health & Fitness System Image

Under Armour Record & HealthBox - The Most Comprehensive Health & Fitness System

Connecting data and athletes has tremendous potential to improve performance. We came together with Under Armour to help create the world’s first connected fitness system made by athletes for athletes.

Flexdrive - The New Way To Car Image

Flexdrive - The New Way To Car

Flexdrive wanted to change the world with a new subscription-based automobile platform. They partnered with Mutual Mobile to put their ambitious plan into motion, using emerging technology.

Southwire Configurator Plus | iOS & Android App Image

Southwire Configurator Plus | iOS & Android App

The first Configurator app opened Southwire up to the public. The new Configurator Plus provides Southwire the ability to get faster, more accurate quotes to a large, diverse audience.

eero Home WiFi | iOS & Android App Image

eero Home WiFi | iOS & Android App

Mutual Mobile engineers and developers worked hand-in-hand with eero to realize the vision of simple, seamless, mobile WiFi that works immediately and indefinitely. Mutual Mobile and eero set out to build a mobile app that enabled users to set up WiFi in their home in minutes with only a mobile phone and an eero router. Mutual Mobile’s fully-integrated design and development workflow enabled the teams to keep an accelerated

schedule. Cross-functional teams working in a scrum process helped to achieve maximum progress and made collaboration a key part of the process.

Dribe + Mutual Mobile

Dribe provides the Danish consumer market instant access to mobility of any type with their car subscription service. See how key players from Mutual Mobile and Dribe navigated the app project roadmap.

Nike SB 2.0 App

Mutual Mobile partnered with Nike to create Nike SB 2.0, delivering an award-winning digital experience to skaters all over the world through an online skate community. It’s packed with exciting, dynamic animations, lots of ways to search for cool tricks and the “Learn-It” multi-angle video player that enables skaters to watch the pros perform tricks frame by frame, in slow motion and reverse.

BSXinsight for Connected Fitness

Mutual Mobile partnered with BSX to create BSXinsight, the world’s first wearable lactate threshold sensor. BSXinsight shows what is happening deep within your muscle as you train and translates your bio signals into clear, actionable training direction.

Walmart VR Shopping Experience

Mutual Mobile partnered with Walmart to create a fully immersive VR in-store shopping experience, giving users a look into the future of shopping and retail technology.

Mutual Mobile - Virtual Reality


From advanced training simulations, to gaming, to healthcare, and brand activations, our team at Mutual Mobile creates superior immersive experiences that help businesses learn and grow. From strategy to implementation, we can help you bring your idea to life.

Mutual Mobile - Augmented Reality

Our team is continuously innovating the use of augmented reality to enrich the lives of daily users. At the forefront of AR technology, we have created synchronized multi-player AR experiences that allow users to interact with content from multiple devices. Learn more: https://bit.ly/2M511Eo

Beam: Elevating your home

Beam turns Apple HomeKit into a universal remote for all the connected devices in your home.

Reviews

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Development of AR Application for Cruise Line

"Users absolutely loved the work Mutual Mobile has done."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sep. 2018 - Ongoing
Project summary: 

Mutual Mobile created an AR project to showcase a popular cruise line’s ship destinations and staterooms for guests. The team used ARCore and ARKit for the development of the immersive experience.

The Reviewer
 
10,000+ Employees
 
Miami, Florida
Senior Product Analyst, Cruise Line
 
Not verified
The Review
Feedback summary: 

The user testing phase was promising for the interactive experience. Mutual Mobile is proactive, taking any challenge in stride. Their team is skilled and flexible. Their organization is also noteworthy. Customers can expect a team that’s easy and comfortable to work with.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a senior product analyst at a famous cruise line that works with creating new features and enhancements within our app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mutual Mobile?

We hired Mutual Mobile to help with an AR project that we’re working on to showcase our ships, destinations, and staterooms for guests on our ships. Instead of showing them pieces of paper or showing YouTube videos of our ships, destinations, and staterooms, the AR gives them real insight and perspective into what their next vacation could entail.

SOLUTION

What was the scope of their involvement?

Mutual Mobile created an immersive augmented reality app that allows guests onboard a specific ship to virtually explore our ships, destinations, and staterooms through 360˚ photos and videos.

Guests can explore our top-of-the-line staterooms to get a feel of what their next cruise vacation could be like through 360-degree images. From pianos to dining room tables to private jacuzzis, our staterooms have it all. Never been to the Caribbean? Get ready to be surrounded by the Caribbean sun in the NextCruise Office.

From remarkable visual effects of the ocean to adorable sea life animations, NextCruise Portals also delivers authenticity and excitement to our guests. The app features beautiful renditions of the ships and destinations--but its high level of accuracy and detail brings a level of authenticity to the experience. 

What is the team composition?

We’ve worked with about eight team members. There are designers, UX/UI designers, project managers, product analysts, and QA testers helping out. Along with their in-house developers, they employ a few based in India.

How did you come to work with Mutual Mobile?

I wasn’t here for that, but I know that they considered other firms before choosing Mutual Mobile.

How much have you invested with them?

We’ve invested between $50,000–$100,000.

What is the status of this engagement?

Our engagement with Mutual Mobile began in September 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s been a pleasure working with Mutual Mobile.

One speed bump we had was changing from Vuforia to ARCore & Kit. This happened when we were deep within the project. We essentially had to start from scratch, but Mutual Mobile realized that it would be the best fit for the future of the project. It can be a frustrating process, but throughout, their team was patient and understanding.

During user testing, they were a great team to have around while working or just getting dinner together. Despite being on a cruise ship for work, they made sure to stay on task. Users absolutely loved the work Mutual Mobile has done. In the beginning, a lot of feedback involved users who didn’t know how to use AR technology. They weren’t sure where to point or where the anchor should be. That was a slight struggle, but as a result, we made a tutorial for guests to read before their experience starts. We also added helper text within the experience to guide users on what to click and walk around. A lot of users found the experience enjoyable and helpful in planning their next vacation.

How did Mutual Mobile perform from a project management standpoint?

From a project management standpoint, they’re incredibly organized.  The project managers were in charge of maintaining the backlog and going through daily grooming and standups. We went out to meet them twice in person, which was way more helpful than meeting through Webex every single day. It was a better way to hash out ideas with their team. Since my boss and I had never been to Texas before, their team was super welcoming by making sure everything was planned for us.-

Working with Mutual Mobile on a day-to-day basis is extremely convenient. They use Slack and Jira as communication platforms as we do internally. It was nice not to have to use something else.

What did you find most impressive about them?

I think it was helpful that some of their team members are actual cruisers on our line. They’ve been in our industry and know what we’re trying to go after. Their team also has a passion for what we want to do to help our guests. Compared to other companies, they’re flexible. For example, if they didn’t use Slack already, their team would’ve created a channel for us because that’s what we wanted. Other agencies I’ve worked with wouldn’t necessarily be that conforming or accommodating. It makes it harder on our side that a team we hired wouldn’t make it easier for us to communicate every day.

Are there any areas they could improve?

I really like working with them. The only issues we had dealt with turnaround time with the contracts, but that’s an issue with every company. It depends on time and the availability of lawyers that need to sign the documents. There’s no real way to control that. They also did work with a lot of developers in India, which sometimes made the project difficult. We needed things finished a bit quicker than they were. Paying for in-house developers is a bit costly, though.

Do you have any advice for potential customers?

Clients need to be open to reaching out to them if they have questions or anything that needs clarification. They’re always willing to jump on a call, even if it’s just for five minutes. Just ask them an hour before. Their team is open and flexible in regards to helping customers understand everything that’s going on. If you want changes done, even if all the work is finished, they’re super conforming to what you want.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

PC and Mac Web App for Artist Management

"We are excited to continue working with Mutual Mobile in the future." 

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. - June 2019
Project summary: 

Mutual Mobile developed an Electron web app for PC and Mac. To date, they’ve delivered a 1.0 beta solution based on InVision prototypes. It features multi-musician management and a Chartmetric API.  

The Reviewer
 
1-10 Employees
 
Austin, Texas
Cameron Gibson
Founder/Technology Manager, BeatBiz
 
Verified
The Review
Feedback summary: 

Customers have provided constructive feedback on the beta, and Mutual Mobile is currently in talks to develop a 2.0 version. So far, they’ve stood out because of their responsiveness and management of a significant time difference. Communicating on multiple channels ensured an on-time delivery.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

BeatBiz is a workflow tool for music industry professionals. By aggregating the business and music applications they use to run their business, we are able to help them save time and run their business more efficiently. I'm the founder. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mutual Mobile?

Mutual Mobile developed our beta product 1.0 for BeatBiz over the course of Q1 & Q2 2019. They built an electron web app that works on both PC and Mac OS.

What were your goals for this project?

Our goal was to build a functional beta that could prove the concept of what we were trying to build with BeatBiz so that we could get it into the hands of some beta customers to give us feedback. We were happy with the results of BeatBiz version 1.0 and we are currently in discussions about version 2.0 now, before we go live with the product.

SOLUTION

How did you select this vendor?

I met John briefly at an event in LA last fall, and the timing was good for both parties, so we met in Austin to discuss more details. After reviewing the project with his team, we set everything in motion for the Mutual Mobile India office to help build out the initial product. We compared their proposals and scope of work with 3–4 other firms and we felt that Mutual Mobile was the most professional, responsive, and best understood what we were trying to build.

Describe the project and the services they provided in detail.

Mutual Mobile took my InVision prototype and Sketch designs and developed, built, and deployed an electron web app for BeatBiz. We built a dashboard for artists through Chartmetric's API, and built an i-frame with the ability to easily navigate across multiple business and music applications. We also built the ability to easily switch from artist to artist to save the end-user time from logging in and out of their different platforms.

What was the team composition?

The project team consisted of 5–6 people in the Mutual Mobile India Office, plus me working on designs and making sure everything was built correctly. We had project managers as well as front- and backend developers helping with the project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We already have out beta product in the hands of some of the top artist management firms in Austin. We are still in private beta, so we are not marketing the product heavily right now, but we have had good feedback from our customers. We have also figured out what needs to be changed, updated, or enhanced for version 2.0, which we plan to build soon.

How was project management arranged and how effective was it?

The project management was very effective from Mutual Mobile. This was one of the best teams I have worked with in the software development community. I was very impressed with their responsiveness (especially with the 8–9 hour time change), as well as their ability to execute on the development side. We are excited to continue working with Mutual Mobile in the future.

What did you find most impressive about this company?

Their communication and delivery of products and sprints on time. By using Slack, Jira, and email, we were able to stay on top of everything that was going on and track progress by Mutual Mobile.

Are there any areas for improvement?

I don't have any areas for improvement at this point.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Sometimes it was difficult with the time change, but they did a great job of working with me on the 8-9 hour time difference.
  • 4.0 Cost
    Value / within estimates
    It was a little higher than we anticipated, but only by about 10-15%.
  • 5.0 Quality
    Service & deliverables
    Great firm, great work!
  • 5.0 NPS
    Willing to refer
    I will definitely recommend Mutual Mobile to a friend.

Mobile App Dev for Bass Fishing App

"Our customers love the app." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2016 - Ongoing
Project summary: 

Mutual Mobile designed and developed an iOS and Android app. They created the app’s layout and flow and also helped with marketing strategy and branding. Currently, they’re supporting both apps.

The Reviewer
 
1-10 Employees
 
Dallas, Texas
Mike Mehlmann
Managing Partner, BassForecast
 
Verified
The Review
Feedback summary: 

Users are passionate about the app and review it at a far higher rate than they do other apps in the industry. Mutual Mobile’s expert team provides consistent communication and excellent quality for the price. Customers can expect multiple channels of communication and a commitment to deadlines.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the managing partner of BassForecast, a mobile app for bass anglers focusing on environmental conditions such as weather and solunar (how the position of the sun and moon affect fish movement).

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mutual Mobile?

We needed someone to develop our mobile app.

SOLUTION

What was the scope of their involvement?

They executed everything from designing and laying out the app to engineering and coding. We gave them the idea, the desired output, and the market information, and they did the rest. After rolling out the iOS version and seeing it work great, we launched the Android version. They also helped with some marketing strategy and branding.

The app compiles all the factors that help anglers determine what day the fish will be biting. It uses a complex algorithm and calculates a 10-day range when the fish will be easiest to catch. This way, anglers have an easier time finding great experiences.

What is the team composition?

David (Director of Business Development, Mutual Mobile) was assigned to us, and we’ve had as many as 6–8 people working on the app at any given time. Other times, there’s only one or two people on the team. We like how flexible they are and trust them not to run up the bill on us.

How did you come to work with Mutual Mobile?

My business partner found them. Vetting app companies was challenging because we didn’t have much experience and didn’t know how to structure our RFP. Mutual Mobile did the best job of helping us understand the process and learn as we went. Additionally, Mutual Mobile built an app for NASCAR, so they had experience developing a sports app.

How much have you invested with them?

We’ve spent $100,000. It would have been a lot more, but we gave them an equity stake in our company worth $300,000.

What is the status of this engagement?

We’ve been working together since December 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our app is performing quite well compared to the market average for user adoption, user retention, and user feedback. Some of that is the concept laid out by us, and some of it is Mutual Mobile’s execution. We don’t know how to isolate Mutual Mobile’s value specifically, but we’ll never switch to another provider unless there’s a drastic change that affects their pricing or ability to meet our needs.

We have over 100,000 downloads and 2,000 reviews on the App and Play stores, which is an astronomical ratio. There’s another fishing industry app that has 7 million downloads and 3,000–4,000 reviews. We’ve never emailed customers asking for them to leave a review, so it’s purely organic—an underlying indicator of quality. Our customers love the app.

How did Mutual Mobile perform from a project management standpoint?

They always complete tasks on time and within budget, and we communicate over email and Slack.

What did you find most impressive about them?

I was a little hesitant about working with their offshore division—I didn’t know their level of education or English skill—but, when they came to visit, it was clear they were high-quality. Mutual Mobile’s owner is a prominent business figure in his region and can choose the cream of the crop for his team. We’re getting American quality at one-third the price.

Are there any areas they could improve?

More transparency regarding the quoting process would be nice. When they give us a quote, we have to ask for a breakdown of how many people they’re going to assign, how many hours it’s going to take, and why. They always give us that, but we shouldn’t have to ask for it.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Children's Services Provider

“They really knew the technology and were ahead of the curve with changes coming to the programming languages.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2016 - Ongoing
Project summary: 

Mutual Mobile developed iOS and Android versions of a parenting app. They provided designs, graphics, and key analytics. Their team continues to support maintenance for the platforms.

The Reviewer
 
51-200 Employees
 
West Palm Beach, Florida
Michael Roedel
Digital Comm. Administrator, Children's Services Council of Palm Beach County
 
Verified
The Review
Feedback summary: 

The app has received glowing feedback and exceeded subscription expectations within two years of launching. The Mutual Mobile team provided unique expertise in their industry and made proactive development choices. Their creativity and support have made them a critical, long-term partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the digital communications administrator for Children’s Services Council of Palm Beach County. We’re a government administration that ensures children are raised healthy, free from abuse and neglect, and have access to quality childcare and afterschool programs. We developed an app for our county's parents to access critical information about raising children in our community, as a part of our EveryParent Campaign. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mutual Mobile?

We needed development assistance for both the iOS and Android versions of the app. The platforms had to be accessible, have push notification capability, and be interactive, so we needed a team of experienced developers.

SOLUTION

What was the scope of their involvement?

We began with a two-day deep dive discussion about our goals and capabilities for the project. Their team gave us their ideas on how the app would function best, and we discussed the specific details of the outline. From there, we provided them with wireframes, and they produced mockups, designs, and graphics. They developed the apps using Swift programming language for the iOS version, and Java for the Android model. When it came time for needing analytics, they helped us measure those metrics.

Additionally, they provided support when we presented the product to our community and counsel, giving us key data when necessary. We launched the app, and, though the development is completed, their team provides maintenance support for issues.

What is the team composition?

Mutual Mobile provided a project manager, three developers with iOS and Android expertise, and an analytics expert. Though they likely had more staff dedicated to the project, these were the teammates we worked with directly.

How did you come to work with Mutual Mobile?

We sent out an RFP, and their knowledge in Swift programming impressed us the most. We wanted a team that knew about the direction of the industry, and their expertise made them the best choice.

How much have you invested with them?

We’ve spent between $500,000–$600,000 up to this point.

What is the status of this engagement?

We started working together in 2016, and they continue to maintain the platforms.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app has received stellar ratings, and we’ve achieved triple the number of subscribers that we expected within the first two years. The feedback has been phenomenal, and people are excited about the app’s capabilities.

How did Mutual Mobile perform from a project management standpoint?

We worked on the development in sprints, which made for effective communication. They would show us their deliverables for approval and continue with the next task, ensuring we were always informed on the project's status. The team responded swiftly and correctly to any of our questions within a 12– 24-hour timeframe.

What did you find most impressive about them?

From the beginning, their expertise and knowledge within the industry distinguished them from other companies. They really knew the technology and were ahead of the curve with changes coming to the programming languages. In addition, their proactivity, creativity, and communicative nature made the experience seamless. I think highly of their work, and I’m thrilled with the work they’ve done.

Do you have any advice for potential customers?

The key to a successful project is knowing your goal, but being open to their ideas. We had a better experience because we incorporated their feedback into our plan.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Their level of expertise made the price worth the cost.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for Electronics Company

"Their professionalism reassured us that they would meet our deadline."

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - Aug. 2018
Project summary: 

Mutual Mobile built Android and iOS apps that allowed children to track mobile device usage and gauge their progress toward goals. Both products integrated with an existing app for parents. 

The Reviewer
 
1-10 Employees
 
Perth, Australia
James Symons
CEO, TechDen
 
Verified
The Review
Feedback summary: 

Although the apps had not yet launched, internal feedback and testing showed positive results. Mutual Mobile delivered excellent results with a tight deadline and limited budget. Their dedication, clear communication, and expert knowledge gave the in-house team confidence. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of TechDen, a parenting tool. It combines an app that helps parents manage screen time with hardware that charges and stores devices. It encourages family collaboration and cooperation while balancing relationships with screens.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mutual Mobile?

We wanted to develop, test, and deliver the TechDen Jr. mobile app, a companion to our app for parents.

What were your goals for this project?

Our goal was to produce an easy-to-use app for children to track their screen time and monitor their progress against goals set by their parents.

SOLUTION

How did you select this vendor?

We found them through an industry recommendation. 

Describe the project in detail.

Once we selected Mutual Mobile, we had discovery video conferences to discuss our goals and budget. Since the team quickly understood our objectives and timeline, we knew that we were in safe hands.

They cooperated with our in-house developer to expedite the project and hit an important deadline. They broke the project into distinct sections, including the design of seven features and screens. They built the app to work on both Android and iOS.

What was the team composition?

They assigned a project manager to support us and serve as our main point of contact. We also spoke to two frontend and two backend developers, who verified code and worked closely with our in-house developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our app hasn't launched. Although internal feedback and initial testing has performed well, we haven't received feedback from end users.

How effective was the workflow between your team and theirs?

Communication was easy and effective, and our project manager was attentive. We used Slack to ensure smooth progress, deliver feedback, and include all parties in relevant communication.

What did you find most impressive about this company?

Their professionalism reassured us that they would meet our deadline. Time was of the essence, so they delivered the app on time and within budget.

Are there any areas for improvement?

Our project was straightforward, so Mutual Mobile handled it with relative ease.

4.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They delivered on time without any problems.
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    We were pleased with the results.
  • 5.0 NPS
    Willing to refer

Dev Partner for Water Testing App

"They are very flexible and engage with each other and with my team."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Aug. 2015 - Ongoing
Project summary: 

Mutual Mobile developed a hybrid, Cordova-based virtual kiosk that functions over mobile application and web, as well as from a desktop site.

The Reviewer
 
1,001-5,000 Employees
 
Atlanta Metro Area
Senior Digital Product Manager, Chemical Producer
 
Verified
The Review
Feedback summary: 

Mutual Mobile’s drive to be part of long-standing solutions means that they work collaboratively from day one with a vision that goes beyond on-trend products. Their work has solidified a positive brand opinion.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the senior digital product manager for a manufacturer that primarily provides pool and household chemicals for various customers across the country. We partner and sell products to mass retailers and a professional dealer network.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mutual Mobile?

We needed help to develop both an app and a corresponding website.

SOLUTION

What was the scope of their involvement?

We developed a kiosk for a mass retailer that would allow us to test consumers’ water in-store. We asked Mutual Mobile to develop a hybrid, Cordova-based mobile version of that kiosk that would work for mobile web and app—over both Android and iOS platforms— and for a desktop site. That way, we could accomplish the same task for different brands within our portfolio.

We came to them with the idea and camera scanning technology that needed to be integrated into an app experience. From there, they had the responsibility of wireframes and further. The app enables the camera to scan a test strip, recognize the color, and provide a recommendation based on that color.

What is the team composition?

We have a project manager that is supported by one lead engineer, two or three other engineers, a few QA testers, a creative director, a designer, and a UX lead. The team totaled to close to ten members.

How did you come to work with Mutual Mobile?

My director found them a few years ago, and we were impressed with the owner’s involvement and his ideas for the project. We sent them the initial project on a bit of a short notice, were impressed with their work, and have been going back to them ever since.

How much have you invested with them?

We’ve spent $1 million–$10 million.

What is the status of this engagement?

We began working together in 2015, and they still develop products and apps for us.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don’t sell directly to consumers, but their work has put us in pretty high regard with our customers—especially the mass retailers that we work with. They see us as leading in the technology space as far as innovations of new products or technology. Mutual Mobile has helped us establish a good foothold as a business or brand that’s serious about the next generation of applications. We’ve received good feedback from our partners in regards to our products.

How did Mutual Mobile perform from a project management standpoint?

We communicate over Jira, Confluence, Slack, or email. They’re very invested in our immediate and future roadmap. The founder has been close to our business and goals since day one, and they hire competent, helpful people that are always available.

What did you find most impressive about them?

The Mutual Mobile team is competent without having to be overly process driven, which is different from other agencies I’ve worked with that set up unnecessary meetings just because it is part of a standard process. They are very flexible and engage with each other and with my team. Engineers, QA testers, and UX designers all collaborate with each other. Their internal processes work well without requiring external oversight from us.

Are there any areas they could improve?

There aren’t any processes that come to mind. They’re currently revisiting some of the previous work and products they’ve produced for us to see if there are any areas for improvement or redesign. I appreciate them re-engaging and keeping our retrospectives fresh by approaching them from a completely different angle; it keeps things from becoming stale.

Do you have any advice for potential customers?

The Mutual Mobile team is interested in long-term projects, ones that extend beyond on-trend prototypes or ideas. They can provide new ideas and work with new technology, but ultimately they want to embed themselves into a long-term strategy and vision for their partners. I would suggest that potential partners come to them with solid, long-standing business goals.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    The price is good when compared to their work, but especially when you consider it against larger outfits that don’t produce as high-quality content.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web App Dev for Building Wire & Cable Manufacturer

“We never had to wait for an answer and always felt supported by their team.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Sept. 2017 - Mar. 2018
Project summary: 

Mutual Mobile developed a web app that lets users place, configure, and schedule wire orders. The team used a Google Firebase platform to build a fast and accessible interface for all devices and screen sizes.

The Reviewer
 
5,001 - 10,000 Employees
 
Carrollton, Georgia
Russ King
Director of Contractor Solutions, Southwire
 
Verified
The Review
Feedback summary: 

The new web app has nearly seven times as many users as the first system. Mutual Mobile was extremely engaged throughout the project, from discovery to launch. Their consistent communication, availability, and attention to detail made them a valuable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of contractor solutions for Southwire. We are a leading global wire and cable company and we’ve recently expanded into the tools and equipment market.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mutual Mobile?

We had a customer-facing mobile iOS app that allowed our customers to order wire and choose the way it would be configured on the reel. Our clients voiced concerns that this service was only available through Apple products. With this feedback in mind, we decided to replace the mobile system with a web-based platform to give our users more options. We wanted a partner to develop the new app and make sure it was easily accessible for phones, tablets, laptops, and desktops.

SOLUTION

What was the scope of their involvement?

We started with a three-day discovery phase. Over the course of many discussions, we built a storyboard that detailed what parts of the current app we wanted to be carried over and a series of new features we wanted to be included in the next iteration. After setting a timeline for completion, Mutual Mobile started development.

They decided to use a Google Firebase platform as the base, then used other development technology that prioritized speed and accessibility. The platform lets users input a wire order with different options for size and type. Then, they are prompted to use a configuration feature to structure the way the wire will appear on the delivered reel. After they fill in where and when they want the product delivered, we can pull that request into our internal system to generate a price, which is sent back to the customer.

What is the team composition?

I worked closely with a project manager, lead developer, and sales representative, but there was a total of 10–12 people on the team total.

How did you come to work with Mutual Mobile?

Several years ago, Mutual Mobile worked with another part of our business on an app development project and a coworker from that team recommended their services. I interviewed about eight different agencies, but their proposal stood out from the rest.

How much have you invested with them?

We spent about $750,000 on this project.

What is the status of this engagement?

We worked on this app from September 2017–March 2018. We’re currently in negotiations to start the second version.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our original mobile iOS app had about 230 users. A month after the web apps’ launch, that number grew to over 400 and now we’ve reached over 1,300. So, the web app generated nearly a 700% increase in business.

How did Mutual Mobile perform from a project management standpoint?

Overall, we got along very well with their team. Our project manager switched near the end of the project, but the replacement was fantastic. The change allowed for a fresh take on the project and really pushed us through the final development stages. We met once a week with the whole team and scheduled three conference calls a week with the project manager and lead developer. Mutual mobile also actively updated our Jira queue to keep us in the loop in terms of what was completed and what to expect with the next sprint.

To help them better understand the project, four of their senior developers and designers visited our company headquarters and training facility. We gave them a tour and explained the details of our business. With that understanding of our internal operations, they developed a product that appropriately met our requirements. Their attention to detail made it an easy process.

What did you find most impressive about them?

I really appreciated their dedication and their willingness to accommodate based on our needs. I’ve worked on a lot of different projects and Mutual Mobile provided the best communication methods and the highest level of availability that I’ve experienced. We never had to wait for an answer and always felt supported by their team.

Additionally, I was extremely impressed with how prepared they were. In our first meeting, it was clear that they had researched our company because they already presented ideas and solutions. Based on this experience, it was clear we made the right choice.

Are there any areas they could improve?

The only obstacle we ran into was when their company moved building locations. The move was scheduled before we started working their them, so we can’t really fault them for that. It wasn’t a huge issue, but caused small disruptions in our workflow for a day or two. Now that they’re in a permanent residence, I doubt this kind of delay will happen in the future.

Any advice for potential customers?

I highly recommend Mutual Mobile. Currently, we’re looking for ways to use their services in other parts of our business.

5.0
Overall Score Despite the small hiccup, they delivered beyond our expectations in terms of quality and customer service.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They delivered everything on time.
  • 4.5 Cost
    Value / within estimates
    They are on the expensive side, but you get what you pay for.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would refer them to anybody.

Staff Augmentation for IoT Mobile App Dev

"The quality of their engineers, their skillful execution, and the engagement of their leadership team is outstanding." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2016 - Ongoing
Project summary: 

Mutual Mobile provides an iOS engineer to aid in developing an IoT mobile app.

The Reviewer
 
11-50 Employees
 
Hyderabad, India
Rajmohan Nair
CEO, Adtech Corp
 
Verified
The Review
Feedback summary: 

The length of the engagement speaks to the quality of Mutual Mobile’s resources and is indicative of their consistent communication and effortless cooperation. Their aptitude for execution and the deep involvement of senior-level employees helps them stand out from their competition. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Adtech Corp, an enterprise product development company. We provide project and engineering services to help our customers develop technology solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mutual Mobile?

We needed to engage someone to augment our iOS development team.

What were your goals for this project?

We were looking to bring on quality engineers with mobile technology expertise.

SOLUTION

How did you select this vendor?

We had a discussion with their team, which helped us understand their mobile development capabilities. It was an easy decision once we were convinced of their technical strength and ability to execute.

Describe the project in detail.

We worked with Mutual Mobile to build an IoT-enabled mobile healthcare solution.

What was the team composition?

We worked with a senior iOS engineer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They’ve been working with us on the same project for two years and are critical to our ability to deliver.

How effective was the workflow between your team and theirs?

They work with us seamlessly, demonstrating great flexibility and open communication.

What did you find most impressive about this company?

The quality of their engineers, their skillful execution, and the engagement of their leadership team is outstanding.

Are there any areas for improvement?

I can’t think of anything specific.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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Verification Level
Silver
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Delaware
ID
4715010
Date of Formation
Jul 29, 2009
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
1
Judgement Filings
0
Collections Count
1
Client Reviews
VERIFIED CLIENT REVIEWS
7
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
July 16, 2019