Mutt Data

BACKGROUND

Please describe your company and position.

I am the VP of Engineering of Clip

Describe what your company does in a single sentence.

Mexico’s Clip is the leading financial ‌ecosystem of the country and was born with the mission to help businesses have a platform for digital payments. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mutt Data to accomplish?

• Strengthen our data replication system and
• Rethink how we did data modelling. Find an alternative to the technologies we were using to store and use data. Migrate from Data Warehouses
• Our Finance team was looking to automate reports, consolidate data sources into a Single Source of Truth (SSOT) and reduce time spent in manual input, processing and validation of data.

SOLUTION

How did you find Mutt Data?

• Referral
• Other

Why did you select Mutt Data over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Mutt Data were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project entailed surveying and arriving at a thorough understanding of how Clip could improve work with data, data consolidation, data modelling and data architecture. This is the first step on a bigger project. 
The key deliverable here is to find out exactly how to take the pain out of our pain points and come up with a solution to our needs. A big positive is that they do not provide a canned solution, but rather a tailored solution specific to our needs. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Mutt successfully implemented the discovery phase where they arrived at very fruitful conclusions and delivered a comprehensive blueprint of the state of things. Moreover they provided an integral solution to all of our problems and a roadmap with how the implementation will work. 
As a concrete outcome we have a thorough understanding of why we should migrate to a different data architecture and how to implement the solution.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Process-based work makes for agile and organised workflows. Communication was hassle-free and the correct tools and meetings were used to keep the workflow efficient between the two teams. We have no complaints in regard to workflow, their team was always available and communicative. Syncs were frequent and effective.

What was your primary form of communication with Mutt Data?

Virtual Meeting

What did you find most impressive or unique about this company?

Their comprehensive knowledge of data structures and  their positive predisposition to listen to our needs.
Mutt’s Data team thrives on tackling data challenges, always brainstorming and proposing the best solutions. Their approach is unique, organised, and agile, making them easy to work with and highly communicative. The work gets done efficiently. Their expertise is evident—they know exactly what to do, where to look, and can anticipate future issues. Instead of a generic implementation, you receive a comprehensive data strategy service.

Are there any areas for improvement or something Mutt Data could have done differently?

We are very satisfied with Mutt's overall delivery and will continue working with them in the future.

BACKGROUND

Please describe your company and position.

I am the CEO and Founder of Bombo

Describe what your company does in a single sentence.

Bombo is reshaping the music industry by leveraging blockchain and NFT technology to combat ticket fraud in the electronic music community, ensuring transparency and security while turning each ticket into a unique NFT for traceability and resale on platforms. 

Beyond ticketing, Bombo aims to be a hub for the electronic music community, fostering interaction among DJs, producers, and enthusiasts through customizable profiles, event updates, and news. Their vision includes GenAI for producers' social platforms and immersive "in-show" experiences, enhancing real-time interaction with artists. 

Bombo is transforming ticketing and shaping a vibrant, connected electronic music community where new artists can emerge.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mutt Data to accomplish?

• Bombo embarked on the challenge of uniting diverse individuals with a shared passion for DJs and events to build a dynamic community. In order to do so, the client required a finely-tuned recommendation system that catered to both artists and their followers, aka “bombers”. This system, like those on other social media platforms, had to consider crucial variables like listening history, event attendance, and platform connections.
• As a new startup, Bombo faced an additional hurdle – limited data, making it a tougher task to devise effective strategies for recommendations. The founders envisioned Bombo as a supportive space for emergent artists struggling against the industry’s high entry barriers. The recommendation system also aims to be a guiding force for up-and-coming talents.

SOLUTION

How did you find Mutt Data?

Referral

Why did you select Mutt Data over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Mutt Data were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The vendor successfully designed and implemented a recommendation system and a social media newsfeed from the ground up. The project also included the creation of a solid foundation for data collection, filtering, and consolidation that facilitated a 360-view of the customer and KPI dashboards as well as a dedicated data warehouse

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase the average number of artists followed by users from 6 to 14
• Track essential KPIs agilely, measuring and analyzing the impact of different marketing campaigns
• Increase their user base by 12% in 6 months
• Daily Active Users: Increased by 23%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mutt Data’s project management was highly effective. They consistently delivered items on time, adhering to deadlines and keeping the project on track. Their team was responsive and adaptive to our needs, ensuring clear communication throughout the process.

Whenever we had new requests or adjustments, they quickly understood and implemented the changes without delay. Their ability to align with our goals and maintain flexibility helped ensure the success of the recommendation algorithm for Bombo. Overall, they were reliable and proactive partners.

What was your primary form of communication with Mutt Data?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about Mutt Data was the exceptional quality of their work, combined with their high level of professionalism. Their team demonstrated a deep understanding of our project needs, delivering solutions that were not only technically robust but also tailored to the specific requirements of Bombo's platform.

They worked efficiently, meeting deadlines without compromising quality. Their approach was structured and thorough, yet flexible enough to adapt to our evolving needs. The result was a highly effective and impactful recommendation algorithm.

Are there any areas for improvement or something Mutt Data could have done differently?

Honestly, we don’t have any suggestions for improvement. Out of all the companies we’ve worked with when outsourcing services, Mutt Data has been the most professional and efficient. Their work exceeded our expectations, and their ability to understand and deliver exactly what we needed was outstanding. We couldn’t have asked for a better partner.

BACKGROUND

Please describe your company and position.

I am the Chief Information Officer of Forus S.A.

Describe what your company does in a single sentence.

Retail

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mutt Data to accomplish?

• IT Consulting
• BI & Analytics

SOLUTION

How did you find Mutt Data?

Referral

Why did you select Mutt Data over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Mutt Data were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our company wanted to create a foundation to give our clients real-time follow-up options. This included helpful user recommendations before and after purchases to boost our overall customer experience. To make our customer journey better, we decided to bring together product info and operations, reviewing our current setup, processes, and best practices to make sure everything was set up just right. 

This challenge was solved in the form of implementing a new Modern Data Stack to serve as a foundation for our future data objectives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Mutt delivered the project with a clear modus operandi from day one. The company designs the project based on clearly defined stages that follow a pre-established roadmap. 
These stages were: 

• Discovery
• Channel and comm setup and Kick-off
• development
• testing and hardening
• implementation
• knowledge transfer. 

I can particularly mention that discovery was a great kickoff to get both teams on the same page and align our goals and expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We successfully implemented a Modern Data Stack on time 

What was your primary form of communication with Mutt Data?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team at Mutt Data genuinely enjoys a data challenge and it can be seen in how they brainstorm and propose solutions looking to find the best solution.
Their way-of-work is very unique, organized, and agile. They were easy to work with and communicative. The job gets done.

The level of expertise, you can tell they know what to do, where to look, what problem you might face in the future. You don’t get an out of the box implementation, you get a data strategy service.

Are there any areas for improvement or something Mutt Data could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Tech Lead of a financial services company

Describe what your company does in a single sentence.

Credit Card and Financial

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mutt Data to accomplish?

• BI & Analytics
• IT Consulting

SOLUTION

How did you find Mutt Data?

Referral

Why did you select Mutt Data over others?

• Good value for cost
• Company values aligned

How many teammates from Mutt Data were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project begun with a discovery phase (basically getting our teams, processes, tools, and comms aligned), moved on to the kick-off and data preparation phase, then the development phase of the solution itself, and finally implementation, deployment, hardening, and knowledge transfer

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The vendor handled more than 2 Million accounts and successfully reduced errors through early detection.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The vendor followed a clear project plan with pre-defined stages and sub-stage milestones.

What was your primary form of communication with Mutt Data?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The company is quick on their feet, when doubts or issues arise they are quick to troubleshoot and offer creative solutions. Feedback and comments are always clearly given thought, with alternatives and specific suggestions.

The clarity given to the project. They are very direct and clear on processes, goals, roadmaps, etc. It is much easier to work in an organized, clear manner when everyone is no the same page and knows what to expect. They have a very complementary team, each assigned team member has a specific role and field of expertise that adds value to the project

Are there any areas for improvement or something Mutt Data could have done differently?

All in all, we were satisfied with their work ethic, the results, and how it all turned out.

BACKGROUND

Please describe your company and position.

I am the owner, manager of NAT

Describe what your company does in a single sentence.

NAT is a Consultancy Company specialized in banking, Fintech and IT. We offer high-quality consultancy services in risk management, business intelligence development, credit tracking and rating, data mining solutions, big data and statistical model development for segmentation, rating, and prediction. We transform research, experience and knowledge in business solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mutt Data to accomplish?

• Share knowledge and innovation
• complement our financial business knowledgement to achieve statistical understanding of the links between clients in the bank through graphs and other techniques
• Integrate with our team and the client's

SOLUTION

How did you find Mutt Data?

Referral

Why did you select Mutt Data over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned
• knowledge and technical capabilities

How many teammates from Mutt Data were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to develop a machine learning based credit scoring system to reduce effective first payment default (FPD), increase product competitiveness by leveraging non-traditional data, and increase new clients risk coverage by at least 15%. 
The project followed a process that included problem discovery, raw data exploration and analysis, a graph proof of concept on limited data, integration of graph features into the first payment default (FPD) model proof of concept, results validation, data infrastructure for the full graph, full FPD on the full graph, and system automation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project achieved significant improvements in default FPD prediction, with a 10% increase compared to the baseline. There was also a 20x improvement in market reachability through telephone contacts. Additionally, the social info or community features were found to be among the top-10 high predictive features.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project progressed smoothly, and the teams collaborated seamlessly. All workflow processes were discussed and set previous to starting work on the project itself and the decided upon tools and best practices were carried out throughout the project. Scheduling was made very easy for us, their team was comprehensive of our times and priorities and took them into consideration.

What was your primary form of communication with Mutt Data?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their work ethic is impressive as they always have a clear direction and specific goals in mind. Attention to detail and a focus on process ensures that deadlines are met and the work is completed properly. Our objectives were achieved and the project was completed as programmed.

Are there any areas for improvement or something Mutt Data could have done differently?

No major area for change comes to mind.

BACKGROUND

Please describe your company and position.

I am the Data Science Manager of Trafilea

Describe what your company does in a single sentence.

Trafilea is an e-commerce group that builds and scales global direct-to-customer brands with a positive impact.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mutt Data to accomplish?

• Support to build robust ML models with marketing purposes
• Improve and migrate our data infrastructure to a robust one

SOLUTION

How did you find Mutt Data?

Referral

Why did you select Mutt Data over others?

• High ratings
• Good value for cost
• Referred to me

What was the size of Mutt Data’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was organized into different phases. At first the teams took some time to get to know each other, the technologies, tools and processes currently used and goals. After that, tool setup, development and implementation followed. The vendor also organized different checkpoints to show progress and verify performance of the systems as they evolved.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Deadlines accomplished
• Availability, deliverability and tech quality

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project deliverables were of high quality and satisfied budget and time constraints. We are satisfied with the results and look forward to extending the solution.

What was your primary form of communication with Mutt Data?

Virtual Meeting

What did you find most impressive or unique about this company?

The knowledge and professionalism they manage. I can say they are "The Gurus" in Data Engineering and Data Science field. Also, they are really smart when it's necessary to manage high complexity, and also identifying good opportunities to solve difficult situations with simple solutions when it's possible.

Are there any areas for improvement or something Mutt Data could have done differently?

We continue to work together, iterating our experience as we go so it’s a continuous improvement cycle itself.

BACKGROUND

Please describe your company and your position there.

’m the Software Development Manager for the largest online commerce and payments ecosystem in Latin America. We enable e-commerce and digital and mobile payments on behalf of our customers by delivering a suite of technology solutions across the complete value chain of commerce. We are present in 18 countries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mutt Data?

The company needed to improve the current sponsored listing system, conciliating ads revenue maximization with seamless marketplace (i.e. organic) listing integration. The key was for the solution to avoid being detrimental to the marketplaces functioning or traffic.

SOLUTION

How did you select this vendor and what were the deciding factors?

Through a referral, they had a proven track record working with trusted companies/colleagues We met with different vendors. Their engineers were great communicators /very knowledgeable. Most importantly, Mutt Data has a great culture and working with them is very easy. Mutt Data fit the skill and budget profile we needed for our project.

Describe the project in detail and walk through the stages of the project.

The project was organised into clear phases. During the Discovery Phase, the vendor went over our current status, data, infrastructure and business goals. With a milestone based plan and roadmap we moved on to KickOff where all the necessary tools and communication channels were set up. After that, the vendor dove into development, implementation, deployment and hardening and finally what they called Knowledge transfer.

The solution consisted of creating a platform over which our company could rank advertisers, decide on the cost of advertising spaces and filter bad quality ads in order to sustain organic GMV on the platform. During the project the vendor proposed and implemented a Conversion Rate Estimator and Click-Through Rate Estimators.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with about 6 dedicated resources. The members had different positions and seniorities but there was an assigned Tech Lead dedicated specifically to the project and we had frequent contact and follow-ups with two of the companies founders (CRO and CTO).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Costs were reduced significantly while maintaining target ROI and GMV. The developed system is currently functioning with improved results. All deadlines were met.

How effective was the workflow between your team and theirs?

Their team was very communicative, follow-ups were frequent and there were clear processes and tools in place to maintain an efficient workflow. The team was always available, and we had no hiccups.

What did you find most impressive or unique about this company?

• Communication Skills & Strong Culture based on continuous learning Their team had been carefully selected for the project at hand, they were very dedicated, great communicators. The solution was clearly tailormade.
• Their team was great to work with, they really took the time to understand our current situation in order to work on a lasting solution.

Are there any areas for improvement or something they could have done differently?

• No clear areas for improvement stand out.
• The vendor is open to suggestions and changes.

BACKGROUND

Please describe your company and your position there.

I'm an AdTech Engineering Manager of an international technology company, which creates leading multi-platform brands that entertain, connect and add business value around the world. Our Gaming division has exceeded 800 million downloads and our Brand Gamification division is a pioneer in the region, offering marketing and advertising solutions in the mobile game universe. The company also applies AI to enhance digital transformation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mutt Data?

As one of the largest trivia game publishers in the world, etermax has a significant mobile ad inventory to monetize. One of the ways in which etermax's games are monetized is through in-game ads that are sold to several 3rd party Ad Networks through the available mechanisms: Mediation and Real Time Bidding. Mutt Data was hired to help us design and implement optimization mechanisms around our Mediation Platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were recommended to us by a trusted 3rd party. Their ideas were innovative and they were able to effectively communicate their expertise in the subject. Their track record working on similar companies was also a deciding factor for us.

Describe the project in detail and walk through the stages of the project.

The project was separated into a series of phases each one with its purpose, milestones and results. We first started by a research phase which allowed the vendor to get an understanding of the problem that we were trying to solve and then designed, together with our team, a first solution to start implementing. The final solution consisted of a Machine Learning based strategy which allowed us to tailor, in real time, an Ad Waterfall for each user in order to maximize revenue. As a complement of the solution, the team also created an MLOps platform setup to enable rapid iteration, tracking, deployment and testing of Machine Leraning model variants.

How many resources from the vendor's team worked with you, and what were their positions?

We worked directly with 4 members of Mutt’s team, most of which were Machine Learning Engineers. One of the company's founders also participated in overall design and overview of the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

While the optimizations are still being iterated and tested in different games and audience segments, in some cases it has increased revenue by approximately 5% over already manually optimized waterfall configurations.

How effective was the workflow between your team and theirs?

The teams were able to work together and communicate without any issues. Communication channels and workflow processes were clear from day one. Some of the tools used include: Slack, ClickUp, GSuite, Gitlab, among others.

What did you find most impressive or unique about this company?

The team is always available and they take the time to think solutions out taking specific client constraints and goals into account. I appreciated that the solution was tailor-made to our needs. It didn’t feel like it was just another project or that we were outsourcing some software module but rather that Mutt's team was an extension of our internal team, and worked alongside them in a very fluent and natural way.

Are there any areas for improvement or something they could have done differently?

Nothing particular comes to mind.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of First Delivery, a delivery logistics software company for third-party ordering services. I manage our technical team and day-to-day software operations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mutt Data?

We needed help forecasting demand for restaurants in several cities around the country.

SOLUTION

What was the scope of their involvement?

Mutt Data built a machine-learning model that helped predict demand for restaurant delivery orders. The model also predicted the necessary staffing capacity so we’d know how many drivers we’d need to onboard. 

During the discovery phase, we provided the project scope and shared our data structure and business problems for Mutt Data’s understanding. We did some exploratory research together and they uncovered insights we hadn’t been previously aware of. In the next phase, we onboarded them onto our technology stack and set them up to have their software interact with our stack. They used a set of open-source machine-learning and data engineering resources, including Airflow and MLflow. We also provided them with some Amazon resources.

We hosted the model but they helped maintain it by upgrading it and fixing bugs. 

What is the team composition?

I started off the project with Juan Mateo (Co-Founder & CRO) and also worked with Alejandro (Knowledge Lead), Gian Franco (Data Developer), and another teammate.

How did you come to work with Mutt Data?

I initially found them through a search engine run by a business friend of mine, who recommended them when I asked about them. 

We selected Mutt Data because they had the capacity to start the project within a reasonable amount of time and their pricing was competitive. They had worked on similar projects and it seemed like a good match. I also got along well with Juan Mateo. 

How much have you invested with them?

We spent approximately $200,000 in total over the course of the relationship. The initial project cost was $40,000–$50,000 but we continued to work with them.

What is the status of this engagement?

The project lasted from March 2019–March 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We reduced our weekly operations spending by 25%–35%. 

How did Mutt Data perform from a project management standpoint?

Everything was delivered on time, and they made sure to communicate everything clearly. They tracked daily billable hours in Excel. They were really helpful and quick to respond when small issues arose that we couldn’t fix; they were always online to solve those on short notice. The majority of the communication was in a shared Slack channel, which we actually still have to this day. Weekly status updates were communicated over the phone. 

What did you find most impressive about them?

Mutt Data understood the problem we were trying to solve from a data science perspective and delivered on promises. They addressed a high-level business problem and implemented software solutions that are still delivering to this day. I’d recommend them to anyone with data science needs.

Are there any areas they could improve?

No, they were awesome.

Do you have any advice for potential customers?

Make sure that whoever’s working closest with Mutt Data has a solid understanding of the business domain. When they start to build the project out, that point of contact should be able to manage the project scope and communicate what is and isn’t needed.

BACKGROUND

Introduce your business and what you do there.

I’m a senior manager at an e-commerce company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mutt Data?

We built a programmed shopping platform and needed Mutt Data to support the process of building it. Apart from that, they collaborated with us on developing an audience management system. 

SOLUTION

What was the scope of their involvement?

We’ve done two software development projects with Mutt Data. Our teams have created documentation together, and they’ve been involved in the project since its initial stages. The shopping platform has an automated system that handles large volumes of data. There’s machine learning (ML) technology embedded in it, so it’s a complex system. The main coding language we’ve used is Python. 

What is the team composition?

We’ve worked with 10–15 people, and the team composition has changed throughout the year. Their members include developers, backend experts, project leaders, ML engineers, and more. 

How did you come to work with Mutt Data?

Mutt Data was already hired by our company when I joined it. However, I knew the team from the past; I worked with them at another company, so I considered them to be a great choice of vendor. 

How much have you invested with them?

We’ve spent around $1 million. 

What is the status of this engagement?

The project started in December 2021, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our most important success metric is that we can go into production within our expected timeline. We’ll be able to assess the performance metrics once the products are launched. Nonetheless, this has been a long process, and Mutt Data has helped us a lot in terms of generating ideas — they have great knowledge. 

How did Mutt Data perform from a project management standpoint?

The management of the project mainly comes from our side, but Mutt Data has been in charge of project execution. We use Jira for project management and Slack, Google Meet, and Zoom for communication. 

What did you find most impressive about them?

Their greatest strength for this project is their knowledge of advertising. Not many development companies have such good insight into that area, making them stand out from their competitors. 

Are there any areas they could improve?

There’s a lot of room for improvement in terms of the project’s execution. 

Do you have any advice for potential customers?

If you’re using the same scheme as we do, try to integrate Mutt Data with your team as soon as possible. Make that integration as smooth as possible.