Mood Up

BACKGROUND

Please describe your company and position.

I am the Director of E-commerce Development & Technology of TIM S.A.

Describe what your company does in a single sentence.

TIM S.A. is one of Poland’s leading B2B e-commerce distributors of electrotechnical products, offering professionals access to a wide range of electrical supplies through TIM.pl and mobile channels.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mood Up to accomplish?

• We hired Mood Up to help us maintain and develop new features in the existing mTIM mobile application, giving our customers faster and more convenient access to TIM.pl from their smartphones.
• Our main goals were to: Improve the mobile shopping experience for customers
• Allow users to browse products, create carts and place orders directly from a job site.
• Support customer workflows such as repeat purchases, offer requests, shipment tracking and document access.
• Provide a reliable mobile extension of the e-commerce platform.

SOLUTION

How did you find Mood Up?

Referral

Why did you select Mood Up over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Mood Up were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mood Up worked with us on the mTIM mobile application, a mobile extension of our TIM.pl e-commerce platform. The app was created to help electricians and business customers access our product catalog, manage shopping processes and complete key purchasing tasks directly from a mobile device. 

The scope included mobile app development, technical implementation, integrations with our e-commerce ecosystem and quality assurance. Mood Up supported features related to product browsing, cart management, order placement, customer account access and mobile workflows for B2B users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Mood Up helped us maintain the existing mobile application that was an important part of our digital sales ecosystem. The app allowed customers to access TIM.pl from mobile devices and complete key purchasing tasks faster, especially while working outside the office or directly on investment sites. 

The project supported our broader e-commerce strategy by making the purchasing process more convenient for electricians and B2B customers. Users could browse a large product catalog, create carts, place orders, send offer requests, track shipments and access documents through the app. 

From a business perspective, the application helped us strengthen our mobile channel and improve customer convenience across the buying journey.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mood Up managed the project in a structured and transparent way. Their communication was clear, and they responded quickly to our questions, priorities and changing needs.

They delivered work on time and were proactive when technical or product decisions had to be made. We appreciated that their team did not only focus on writing code, but also on understanding the business context behind the application and the daily workflows of our customers. 

What was your primary form of communication with Mood Up?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was Mood Up’s ability to combine technical expertise with a practical understanding of the end user. The application was not just another mobile interface for an e-commerce platform. It had to support electricians and business customers who needed fast access to products, orders, documents and shipment information while working in the field. 

Mood Up understood this context well and maintained the app according to our needs . Their team was responsive, flexible, and easy to work with throughout the project.

Are there any areas for improvement or something Mood Up could have done differently?

-

BACKGROUND

Please describe your company and position.

 I am the Product Manager of an IT company 

Describe what your company does in a single sentence.

Our company provides robust telemetry and data analytics solutions to monitor and manage water and wastewater networks.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mood Up to accomplish?

• To design and develop a mobile application for field technicians to manage telemetry devices.

SOLUTION

How did you find Mood Up?

Referral

Why did you select Mood Up over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Mood Up were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mood Up was responsible for the design and frontend development of the mobile app. Key deliverables included a comprehensive UI/UX design, frontend development, and building a cross-platform mobile application. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

successful development of the MVP (v1.0.0)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mood Up managed the project with a high level of transparency, ownership, and responsiveness. Communication was clear throughout the entire process, and the team was proactive in addressing our needs, questions, and changing priorities. They delivered the agreed items on time and helped us move efficiently toward the successful MVP release. What stood out was that Mood Up acted not only as a mobile app development vendor, but also as a technology and business consultant. They understood the complexity of our IoT environment and helped us make practical product decisions.

What was your primary form of communication with Mood Up?

Virtual Meeting

What did you find most impressive or unique about this company?

The most impressive thing about Mood Up was their ability to combine strong mobile app development expertise with a consultative and partnership-driven approach. They quickly understood the specifics of our IoT solution and the needs of field technicians, then translated that knowledge into a clear, practical, and user-friendly mobile application. They were not just focused on delivering features. They challenged assumptions, suggested improvements, and helped us make better business and product decisions. Their communication, ownership, and advisory mindset made the collaboration feel like a true partnership rather than a standard vendor relationship.

Are there any areas for improvement or something Mood Up could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the CEO of Grupa Bartkowiak sp. z o.o. sp.k.

Describe what your company does in a single sentence.

Grupa Bartkowiak delivers comprehensive construction services – from open shell structures to full general contracting – specializing in reinforced concrete structures, steel halls, and industrial facilities while providing reliable, on time execution and full technical support at every stage of the project.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mood Up to accomplish?

• I wanted to automate processes in my company, such as invoicing, project documentation, and improve the functioning of the company by introducing intelligent AI tools.

SOLUTION

How did you find Mood Up?

call call

Why did you select Mood Up over others?

• Close to my geographic location
• Great culture fit
• Good value for cost

How many teammates from Mood Up were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our cooperation began with professional consultations and workshops during which the Mood Up team presented me with possibilities and solutions that I could implement in my company to improve its efficiency. Then the technical team created AI agents and automations to help me manage documentation and invoices. We are currently working on further solutions and improvements to the company's process automation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Significant reduction in the administrative department's working time, faster search for information on specific project documentation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication with the management team is flawless. The team responds immediately to all my needs and problems, and also independently comes up with initiatives to improve automation and add new ones that will further streamline processes. All work is performed on time and with great care and professionalism.

What was your primary form of communication with Mood Up?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I think it's their knowledge, flexibility, and ability to tailor their services to the customer's needs. They are a team that is not only a technical contractor, but also a consultant and advisor. 

Are there any areas for improvement or something Mood Up could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Head of Communications of GesundheitsTicket GmbH

Describe what your company does in a single sentence.

GesundheitsTicket is a German employee benefit that helps companies fund preventive health and wellness services for their staff (e.g., fitness courses, therapy, and other certified offerings) in a tax-efficient way. It provides access to a network of approved partners and handles the administration and billing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mood Up to accomplish?

• Web development
• Managing, monitoring and maintaining
• Development support

SOLUTION

How did you find Mood Up?

• Referral
• Other

Why did you select Mood Up over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Mood Up were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The company handled the web development of our website, which included enabling bank transfer payments and significantly improving the UI quality of the web app. They also created a new admin panel to manage users, orders, and vouchers, and integrated Sentry.io to monitor application events and errors. Additionally, they added automated translation capabilities for RegioHealth.news blog articles, while providing ongoing management and monitoring of the system and supporting our developer throughout the process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increasing the number of website users. 

Increasing functionality of our plattform.

Increasing ease of use for our team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mood Up’s project management was highly efficient and reliable. They consistently delivered items on time, maintaining a steady pace throughout the development process. Communication regarding their progress was always clear and transparent, so I was never left wondering about the current status of the tasks. What I valued most was that their developers acted as advisors rather than just executors; they actively proposed various solutions and improvements instead of simply following instructions, which added significant value to the final product.

What was your primary form of communication with Mood Up?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I find most impressive about Mood Up is their highly professional approach to my needs, ensuring that every business requirement was understood and addressed. I was particularly struck by their rapid response to emergency situations on the project; whenever a critical issue arose, they handled it immediately and effectively. Additionally, they showed great creativity during discussions about new solutions and features, constantly bringing fresh ideas to the table rather than just sticking to standard patterns.

Are there any areas for improvement or something Mood Up could have done differently?

We have no objections.

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of Collegium Da Vinci

Describe what your company does in a single sentence.

Collegium Da Vinci is a practical business school educating specialists in the creative business sector.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mood Up to accomplish?

• Home page redesign as part of a project with Collegium Da Vinci students

SOLUTION

How did you find Mood Up?

Previous collaborations

Why did you select Mood Up over others?

Great communication

How many teammates from Mood Up were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mood Up collaborated with Collegium Da Vinci on a design challenge for students.

It was a cross-functional collaboration – a real-world challenge where students explored UX audits, SEO strategy and interface design under the professional guidance of Mood Up Team. Their task was to review Mood Up's current website from a user experience and search visibility perspective, and to deliver two homepage design proposals that reflect modern standards and user needs.

Mood Up mentored students in the areas of UX/UI, SEO, and B2B communication. Students received regular feedback that allowed them to prepare professional proposals for website redesign.
We are very pleased with the cooperation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ready-made student projects

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ood Up representatives were punctual during cooperation, they reacted quickly to changes, communication was fast and open. The company is flexible in approach and full of understanding for the specifics of our university.

What was your primary form of communication with Mood Up?

Virtual Meeting

What did you find most impressive or unique about this company?

What I value most in our cooperation is the commitment and professionalism that I saw at every stage of our cooperation.

Are there any areas for improvement or something Mood Up could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Project Manager of Findia

Describe what your company does in a single sentence.

Findia is a mobile app for travellers, where influencers upload places worth visiting on a map.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mood Up to accomplish?

• Creation of a design based on UX/UI
• Mobile app development for iOS and Android
• Implementing functionality using AI
• Creation of an admin panel to manage the application

SOLUTION

How did you find Mood Up?

• Referral
• Other

Why did you select Mood Up over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Mood Up were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mood Up has been involved in developing the Findia app from the beginning. Work on the project started with a detailed plan, workshops, and defining clear goals for the app. Mood Up created an end-to-end app that runs on both Android and iOS. 

The app is based on a map and a system for developers to upload places onto the map. The team took care of an intuitive interface in terms of UX/UI Design. 

After the app's development, Mood Up took care of additional aspects such as the introduction of a web-based admin panel, where you can manage your profile and places on the map. 

In the last few months, because of the AI Consulting, the Mood Up team has incorporated AI into some of the app's features. AI generates descriptions and interesting facts about places added by creators, saving them time in adding more spots. 

The team is currently maintaining the app and adding new features and improvements on an ongoing basis.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

At the moment, Findia has more than 13,000 users, including almost 1,000 creators. Ratings on both Google Play and the App Store are 4.5/5. 

Thanks to the proficient work of the Mood Up team, this year Findia is going abroad and starting an English-language version.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I found the project management and develoment process to be very efficient and of a high standard. 

The team worked in the SCRUM system. The work went according to the set deadlines and also the contact with the team was seamless. The team reacted immediately to any blockers and obstacles by coming up with solutions. 

The Mood Up Team was very engaged, and communication was seamless.

The workshops held prior to the development process were a huge value, allowing our objectives to be clearly defined and understood by the technical team. This provided us with a clear path of action and defined checkpoints. Organising this type of workshop is not standard, so we appreciate even more the commitment and professionalism of Mood Up at such an early stage of the project implementation.

What was your primary form of communication with Mood Up?

Virtual Meeting

What did you find most impressive or unique about this company?

Certainly, responding to emerging issues and blockers. Rather than dredging up problems, Mood Up immediately finds several solutions and presents them with their pros and cons. This ensures that the customer always has a transparent situation and several ways to get out of it. 

In addition, we value Mood Up for its clear, efficient communication. As a client, we were always 100% informed about what was currently happening on the project. This gave us a clear picture of the situation and what stage our application was at. It is very important to us that communication on the client-company side is of the highest possible standard. 

Are there any areas for improvement or something Mood Up could have done differently?

We observed nothing requiring improvement.

BACKGROUND

Please describe your company and position.

I am the CEO of an information technology company

Describe what your company does in a single sentence.

We are building AI solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mood Up to accomplish?

• Building a flutter (iOS and Android) application
• Designing the application (UX, UI)

SOLUTION

How did you find Mood Up?

Referral

Why did you select Mood Up over others?

Referred to me

How many teammates from Mood Up were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was a fairly complex application to streamline the process of organizing and participating in horse races. It allows the users to organize horse racing events, notify its users, manage the horse events, and check in the participants. It also implemented an external ML system for horse facial identification. The deliverables were a backed system and a multi-platform flutter application.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A fully operational mobile application available in the stores.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We worked in bi-weekly sprints. The items have been delivered according to plan despite the scope changing quite a bit throughout the project, but this was navigated very well and transparently.

What was your primary form of communication with Mood Up?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We liked the overall engineering quality and competency. Pretty early on we gained confidence and trust in mood up. To a large degree, the project was managing itself (or strictly by Mood up) and didn't require a lot of attention from our side.

Are there any areas for improvement or something Mood Up could have done differently?

Nothing specific.

BACKGROUND

Please describe your company and your position there.

i' am the CEO of Tenesys

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mood Up Team, and what were your goals?

For our projects, we require additional programming and design assistance, as well as general maintenance support. As a result, we have decided to partner up with Mood Up Team.

SOLUTION

How did you select this vendor and what were the deciding factors?

The CEO of Mood Up is someone we know.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Depending on what we need at the time, Mood Up provides us with product design, quality assurance, project management and programming services. We always start with quick meetings to get into the project together. Then, we exchange ideas to solve problems and always end on a positive note.

How many people from the vendor's team worked with you, and what were their positions?

We collaborate with Mood Up based on the job at hand. From time to time, we require support with more than one project, but they always manage to provide us with the necessary professionals.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The most important success is the continuous growth of our ventures, thanks to the support of the Mood Up Team.

Describe their project management style, including communication tools and timeliness.

Mood Up Team developers make every effort to make the cooperation as good as possible. They respond to our every need and adapt to our requests. We are more than satisfied with their work and are confident of further cooperation.

What did you find most impressive or unique about this company?

Exceptionally supportive, they do everything they can to satisfy the client's needs.

Are there any areas for improvement or something they could have done differently?

Nothing we can think of, our cooperation is going very well.

BACKGROUND

Please describe your company and your position there.

I’m COO in SignD. We’ve been on the market for three years and specialize in delivering a better, smarter, faster online identity experience. We have a unique product called “Signd’s Quantum Platform”.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mood Up Team?

We hired Mood Up mainly to maintain existing SDK on Android and iOS and to provide technical support for customers connecting our SDK to their applications. We also wanted to add new functionalities to a current project and create a new SDK. We also wanted to maintain a SignD SDK for platforms other than native iOS and Android, such as React Native, Capacitor or Cordova.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose Mood Up based on many factors. However, the most appealing thing to us was their enthusiasm and readiness to meet all our expectations, along with an affordable price.

Describe the project in detail and walk through the stages of the project.

Mood Up met our expectations. They provided new required functionalities to an existing project. They are maintaining the current SDK on Android and iOS together with React Native, Capacitor and Cordova. Mood Up is also creating a new SDK and providing our clients with technical support.

How many resources from the vendor's team worked with you, and what were their positions?

We are working with one Android Developer, one Full Stack Developer and one iOS Developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are pleased with the Mood up team. They respond to our every request and provide support at every project stage. They are very responsive, and there was no problem increasing developer hours on the project. Mood Up proved great at supporting our clients, and they helped them solve numerous issues.

How effective was the workflow between your team and theirs?

We usually run weekly meetings with no strict deadlines and no sprints. The team was very prompt in its tasks, so there was no need for that. Aside from online meetings, we are communicating via e-mail and slack.

What did you find most impressive or unique about this company?

Mood Up treats our project as their own, ensuring we are satisfied with their services. In addition, the developers’ enthusiasm and commitment mean that the project problems are no longer challenging.

Are there any areas for improvement or something they could have done differently?

Whenever a problem arises, Mood Up comes up with a solution immediately. The project has not come to a standstill yet. At the moment, I am not able to find anything that I would like to change.

BACKGROUND

Introduce your business and what you do there.

I’m the head of product for an insurance tech company. We’ve been trading for three years, and we specialize in catastrophe insurance. We have a unique product called “parametric insurance”.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mood Up Team?

We’ve worked with them on a couple of projects. When we first started, we were distributing through brokers. We have a portal where brokers can get quotes for our product and eventually buy it for their clients. We’d changed the product and needed a way to display it more efficiently within the portal. It’s a very unique product.

The second challenge we had was that we’d decided to go direct to customers and not work only with distributors. There was a challenge of explaining our product to non-insurance-experts. We wanted to convey our product in a comprehensible and efficient way.

SOLUTION

What was the scope of their involvement?

One of the things we did with Mood Up Team was test some new concepts in terms of how we could better show our product to brokers. They helped us develop a prototype and took it through testing. Finally, they helped deliver the preferred solution.

On the second item, we did some co-creation with customers. Mood Up Team worked with us on that and on defining the customer journey. They delivered the UI/UX for that.

Mood Up Team also helped with the homepage. Our website was orientated toward brokers. When we decided to start working with customers directly, we had to make it appeal more to them. The website is built on WordPress.

What is the team composition?

We worked with one UX designer from Mood Up Team.

How did you come to work with Mood Up Team?

I’d worked with them at a previous startup.

How much have you invested with them?

We spent $10,000–$50,000.

What is the status of this engagement?

We started working with Mood Up Team in November 2020, and we wrapped up in March 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Mood Up Team did their role very well. We’re not going to keep the design forever, but that’s just because we’re learning new things. Mood Up Team delivered the needed value, and they’ve given us the opportunity to learn. 

People generally find the site easy to use. With the function to save multiple quotes, we found that a broker was twice as likely to convert.

How did Mood Up Team perform from a project management standpoint?

We used Excel to log times and budgets.

What did you find most impressive about them?

Either their responsiveness, availability, or ability to make complicated things easy was the most impressive.

Are there any areas they could improve?

No, I haven’t got anything.

Do you have any advice for future clients of theirs?

The difference between Mood Up Team and other UX firms we’ve worked with is that they’re more a companion than a lead. We also had to drive the process quite a lot.