This review was updated on December 20, 2018 by the client. Original star ratings were: Overall – 3, Quality – 3, Scheduling – 2.5, Cost – 3.5, NPS – 3. New content is below.
What was the scope of the project?
The product remained the same, but we’re working much more on maintenance and feature implementation for our apps. The apps allow users to search for job offers based on search queries. New features include push notifications, bookmark options, and the ability to apply for jobs directly through the app.
What is the team composition?
We worked with the same team, which includes the same project leader and a couple of developers.
How much have you invested with them?
The project remained within the €10,000–€15,000 range.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’ve seen positive changes since my last review. Initially, we had some trouble with delivery times and their understanding of our problems. Nearly all the areas we had issues with were resolved, and we’ve had a much better experience.
How did molfar.io perform from a project management standpoint?
We used Trello much more and implemented a process to optimize and automate quality testing. In my first review of them, I mentioned they should focus more on testing. We spoke with them about the issues we had, improved communication, and focused on our expectations. We had a few scheduling hiccups at the start, but everything works much better now.
Are there any areas they could improve?
There is always room for improvement, but nothing specific comes to mind. The quality is very good now, and the apps function better than we anticipated. We may make changes as we continue working together, but there are no problems at the moment.
Is there anything else you wish to add to this review?
We’re happy that they were able to address some of our issues. They listened to our needs, and we saw major improvements to the quality, communication, and our overall experience.