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    Rochester, NY
    585.455.2639

A UX | UI, software, and digital strategy company

5.0
2 reviews

millermedia7 is a digital, full service branding, software, UX, and digital strategy agency that exists only for the stratospheric elevation of brands. Our team has over 50 years of combined, vital experience in myriad industries. We wholeheartedly embrace the web, video, social media, mobile, and all facets of design.

 
$10,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2010
Show all +
Rochester, NY
headquarters
other locations

Portfolio

Key clients: 

Opus Global, Mars brand, Lockheed Martin, Amerifirst, Peter Millar, Mastercard, Cheshire AV, House at Work, Faver. Ltd, Centiment, Cornell University, The University Loop, 

House at Work tech startup

We have been working with House at Work from day 1 to build a SAAS platform for contractors, as well as a place where homeowners can feel safe posting home projects. Home projects are posted with open transparency in the bidding process. We have built and designed every feature of this web application.

Reviews

5.0
2 reviews
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UX & Visual Design for Risk & Compliance Firm

“Throughout the process, they showed a high level of engagement and commitment to the team and project.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2017 - Jan. 2018
Project summary: 

After engaging users in a discovery phase, millermedia7 created a set of mock-ups to improve a core product’s UI/UX design. They tested the prototype, made changes based on feedback, and produced a style guide.

The Reviewer
 
51-200 Employees
 
New York, New York
SVP of Product, Marketing, & Alliances, Risk & Compliance Firm
 
Verified
The Review
Feedback summary: 

The millermedia7 team delivered great work. So far, customers have reacted positively to the changes. They were a dedicated, responsive, and engaged partner. Open communication and organized project management skills set the foundation for a smooth and successful engagement.

BACKGROUND

Introduce your business and what you do there.

I’m the SVP of product, marketing, and alliances for a leading SaaS-based risk and compliance platform. We provide innovative SaaS platforms and unparalleled data solutions to help our clients streamline and manage their risk and compliance processes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with millermedia7?

We were trying to enhance our customer's user experience and journey while using one of our core risk and compliance platforms.

SOLUTION

What was the scope of their involvement?

We started with a discovery phase where we conceptualized the scope of work on a vision board. We interviewed external clients/users and prospects as well as internal stakeholders and constituents. After developing a better understanding of our market and our clients' use of our product, we identified some key areas of improvement in our product’s UX design. Then, we collaborated on a set of improved wireframes and templates. Once we put finalized the mockups, we tested the prototype with clients and prospects. Based on their feedback, we made a few adjustments to refine the product. We ended the partnership with a final prototype and corresponding style guide. We’re implementing the work on our own.

What is the team composition?

We worked closely with Anthony (CEO, millermedia7) and Alex (Head of UX, millermedia7).

How did you come to work with millermedia7?

I was introduced to millermedia7 through a long-time colleague after I spoke with her about the project and asked for references. She’d worked with them in the past and recommended their services. In addition to millermedia7, we also considered a few other vendors and selected millermedia7 based on their proposed work plan, thoughtful approach, and pricing.

What is the status of this engagement?

The engagement lasted from October 2017–January 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The millermedia7 team delivered great work. We are about to release the product in market, but recent testing and demos have indicated a very positive response from our users and prospective users.

How did they perform from a project management standpoint?

They did a great job. Their team was engaged, responsive, and focused throughout the engagement. I don’t think we were a huge project for them, but they still showed a high-level of commitment. It’s clear that they care about their clients.

We had an open line of communication with their senior executives and the team working on our account. They provided updates and progress reports and actively sought our approval. Overall, the millermedia7 team is small but mighty.

What did you find most impressive about them?

Millermedia7 was a tremendous partner to our organization—and really helped redesign our core offer. Throughout the process, they showed a high level of engagement and commitment to the team and project. Their approach was both thoughtful and pragmatic. They walked us through all of the necessary steps to ensure we’d be happy with the final result. It was a simple, yet comprehensive process.

Are there any areas they could improve?

No, I can’t think of anything.

Any advice for potential customers?

Clients should clearly establish their expectations as early as possible, and make sure the project plan and proposal align with the requirements for each phase of work. From there, millermedia7 will handle it. They really know what they’re doing.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    The cost is fair compared to others in the market, but the value certainly exceeded our expectations.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web App Dev for Housework Contracting Company

“They’re always available and willing to adapt to any changes we need to make.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2015 - Ongoing
Project summary: 

millermedia7 built a new website from scratch, starting from conception and taking it to a beta version. They’re currently working on the project and provide regular updates.

The Reviewer
 
11-50 Employees
 
Rochester, New York
Peter Schick
Founder, House At Work
 
Verified
The Review
Feedback summary: 

millermedia7 provides cost-effective and high-quality solutions, meeting project goals with little oversight. Their end product is phenomenal and requires no fixes or patchwork. They’ve accomplished all assigned tasks and continue to do great work.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of House at Work, a company that connects homeowners with home improvement contractors in their area.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with millermedia7?

We’re an online platform, and we were looking to rebuild our platform from the bottom up.

SOLUTION

What was the scope of their involvement?

We had millermedia7 start from scratch, beginning from the conception stage. They then took the product from a prototype to a beta version. They’ve been with us through the entire process.

What is the team composition?

We mainly communicate with the project manager.

How did you come to work with millermedia7?

I interviewed several firms, got price quotes, and tried to feel out which would be the best fit. I wanted someone who would be a good balance between price and quality and who understood the needs of a startup, and millermedia7 was the best choice.

What is the status of this engagement?

We’ve been working together since March 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The entire foundation of our company is the site, and millermedia7 has done an excellent job.

How did millermedia7 perform from a project management standpoint?

They take a helpful and hands-on approach to project management. I can tell them a general idea of what I want, and they’ll translate that into tactical steps and actions that need to happen to get the site developed.

We talk at least monthly, and more if we have a lot of dev work happening. Sometimes we talk several times a week, and they always understand exactly what we want. They’re always available and willing to adapt to any changes we need to make.

What did you find most impressive about them?

They’re one of the most inexpensive high-quality options that I found. Others might cost less, but they didn’t have the knowledge or wherewithal to do what I needed. They can take my broad concepts and turn them into well-executed end products without much oversight or guidance on my part. They’ve been able to accomplish every task we’ve given them so far.

Do you have any advice for future clients of theirs?

Have a good idea of what you want and then let millermedia7 fill in the gaps.

5.0
Overall Score I've had no issues; it's been a great experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re good at meeting project timelines.
  • 5.0 Cost
    Value / within estimates
    They’re a great balance between price and quality, and you get a lot for what you pay.
  • 5.0 Quality
    Service & deliverables
    After they finish something, it doesn’t need any fixes.
  • 5.0 NPS
    Willing to refer
    I’ve already referred them.