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Midwestern exists to serve our clients by providing high quality cloud software and mobile app planning, design, and development services. Whether your needs are creative or technical we have a 100% United States based team available to deliver on time and on budget solutions for your business or organization.

 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2012
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Joplin, MO
headquarters
  • Joplin, MO 64801
    United States
other locations

Reviews

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Custom System Dev for Agricultural Products Company

"…they responded to our needs and adjusted their business to better serve our project and company style" 

Quality: 
4.0
Schedule: 
3.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2016 - Ongoing
Project summary: 

Midwestern Interactive is building a cloud-based management software from scratch.

The Reviewer
 
11-50 Employees
 
Kansas
President, Agricultural Products Company
 
Verified
The Review
Feedback summary: 

The project is nearing user trials thanks to Midwestern Interactive’s efforts. They effectively solved a critical collaboration issue and are both technically and interpersonally skilled. Their client load is significant but they’ve demonstrated an ability to grow and improve throughout engagements.

BACKGROUND

Introduce your business and what you do there.

Our company manufactures specialty products used in the agricultural crop protection industry. We are a small company that competes with very large corporate life science companies. I am the President of our company and manage new product development and innovation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Midwestern Interactive?

We identified what we believe to be an unmet information and digital resource space within our industry market segment and decided to invest in the development of a cloud-based system to fill that gap. The objective of this project has been to bring new levels of value and performance to the targeted space by empowering the industry with powerful new web-based operational management and workflow tools for a very specialized market segment.

SOLUTION

What was the scope of their involvement?

Midwestern has helped us develop the system from the ground up and prepare to deliver a product that can withstand the critique and examination of our industry filled with very large corporate competitors. We came to Midwestern with the concept and the desired outcome, and they started building the system from scratch. It’s been a learning experience for both of us, but our relationship, productivity, and efficiency have continued to improve throughout the project.

What is the team composition?

I’ve worked closely with the President of Midwestern on planning bigger views of the project as well as working closely with him on some of the very complex calculations and algorithms programmed into the system. Additionally, I have worked with many of the Midwestern developers on UI design and developing basic functionalities.

How did you come to work with Midwestern Interactive?

We were in search of a technology partner for this project three years before connecting with Midwestern. Midwestern cold-called us as a registered exhibitor at an agricultural industry meeting they had decided to prospect for new clients.  Midwestern was the first company we could communicate with effectively; they speak English very clearly which had been a significant barrier in visiting with other partner prospects. Because we could communicate, and Midwestern invested the effort to learn about our project needs and help us learn about their capabilities, we were able to get started and progress quickly.

What is the status of this engagement?

Midwestern contacted me in October 2016, we signed a contract within 45 days, and now 24 months later we are preparing to “go live” with a limited trial commercial launch of the system beginning January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We identified the need for this solution in our market, but we couldn’t have built it without Midwestern. That credit goes to them. The project is still a work-in-progress, so I’ll be able to provide better detail of the results once we complete the trial use period.

Meanwhile, as the person at our company responsible for prospecting new business and innovation developments, working with Midwestern has opened my eyes to many new project possibilities for which I anticipate a long-term relationship with them to accomplish.

How did Midwestern perform from a project management standpoint?

12 months into the project, we were frustrated and disappointed with our progress. Then because of reassessing the project together, Midwestern implemented the use of a collaboration tool which allowed us to communicate and collaborate much better, working in a broader collaborative project environment. I’m quite satisfied with our new workflow and procedures for which Midwestern adapted and we worked to improve and understand Midwestern challenges also. Even though we’re not their only client, they responded to our needs and adjusted their business to better serve our project and company style and unique project challenges.

What did you find most impressive about them?

First, I appreciate the character of the company’s leader and willingness to work through challenges together. Next, I am impressed with the changes and efforts to improve and adjust their approach when needed to keep our project progressing.

Are there any areas they could improve?

During the first year of the project I would have said workflow and communication with the client needed improvement, now during the second year Midwestern did make those improvements and they helped me learn how to improve my approach as a client as well. The biggest area for improvement now is one that involves both Midwestern and the client to better refine the planning and scheduling of work. It’s hard to schedule and synchronize bursts of work as a project progresses and I think this is an area that could be improved by Midwestern and us as a client working more closely to develop a better set of work and project activity expectations.

 

4.0
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Fire Safety Supply Company

"Midwestern Interactive stands out from other firms in that they try to fix any issue as quickly as possible."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Dec. 2017 - Sept. 2018
Project summary: 

Midwestern Interactive developed a custom Android app for technicians in the field. Key features included inventory and time tracking, both of which are automatically updated on the invoice.

The Reviewer
 
51-200 Employees
 
Joplin, Missouri
Michael Teeter
Owner, Marmic Fire Protection
 
Verified
The Review
Feedback summary: 

While still being rolled out, the working app has received positive feedback from key stakeholders. Despite delays not of their own making, Midwestern Interactive kept the project moving through constant communication. Their responsiveness to constructive feedback made them a valuable partner.

BACKGROUND

Introduce your business and what you do there.

I'm the president and owner of Marmic Fire Protection. We inspect and maintain fire protection (e.g., fire extinguishers, sprinkler systems, and fire alarms) for businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Midwestern Interactive?

We needed someone to integrate invoicing in our inspection forms within our mobile application.

SOLUTION

What was the scope of their involvement?

Midwestern Interactive worked with our ERP accounting program so that we can take work orders, manipulate them, and send them back via our mobile app. The mobile app is primarily for Android. They created functionality so that our employees out in the field can add inventory items as needed, and it automatically updates the invoice. They also gave us the ability to change from an estimate to actual hours worked.

What is the team composition?

We had an assigned project manager. We also worked directly with the owners.

How did you come to work with Midwestern Interactive?

They’re a local firm that we knew from around town. We'd previously used them to build our website. They seemed to know what they're doing, and were responsive in coming up with a solution.

How much have you invested with them?

We spent between $120,000–$199,000.

What is the status of this engagement?

They did the initial work on this project in 2014. Last year we decided to make major improvements on it in order to distribute it to the rest of our workforce and technicians. That work took place from December 2017–September 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're still just starting to push the app out to the rest of our workforce. However, we believe that it's going to save us time and money. It will make us more efficient once it's fully implemented. While we're finished with development at this point, we’re open to working with them to make more improvements to the product in the future.

How did Midwestern Interactive perform from a project management standpoint?

They’re very responsive, and always looking for solutions to whatever issues or challenges we face. The scope of the project was very fluid because we frequently changed our mind about what we wanted. They did a great job of adjusting to our requests for tweaks and changes.

They used Basecamp to manage the project. We also had a set weekly meeting for the first couple of months. Then we went to every two weeks as the project was winding down. The meetings would always include the project manager and sometimes the owners, so it was nice to have their involvement.

What did you find most impressive about them?

Midwestern Interactive stands out from other firms in that they try to fix any issue as quickly as possible. Communication is quite good. I could call them on their cell phone at any time if needed.

Are there any areas they could improve?

I wish development could’ve been a bit faster. That’s not totally fair because we kept changing the scope and deadline, so the fault isn’t on them. I'm not unsatisfied. It's probably the nature of the project.

Any advice for potential customers?

Keep the lines of communication open. Make sure that your team isn’t giving conflicting suggestions or requests for changes. Have a lead on our end who makes the decision for what they should work on. Don’t bombard them with too much input. They did a good job of handling our incoming requests, and would call me to confirm what I wanted them to do.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer