Metrichain

BACKGROUND

Please describe your company and position.

I am the CEO of Korepa

Describe what your company does in a single sentence.

My company is a middle man between tutors and students. We provide students for our tutors for a percentage from their lessons.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intellara to accomplish?

• to implemate automated email systems and integrate our CRM.

SOLUTION

How did you find Intellara?

Referral

Why did you select Intellara over others?

• Great culture fit
• Good value for cost

How many teammates from Intellara were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Intellara handled the setup of automated email workflows, integrated the CRM, and connected all systems to ensure smooth lead tracking and communication.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new system increased automation efficiency, improved lead tracking, and reduced manual work in email campaigns.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed smoothly, deadlines were met, and communication was clear throughout. They were responsive and adjusted quickly to our needs.

What was your primary form of communication with Intellara?

Virtual Meeting

What did you find most impressive or unique about this company?

Their technical precision and ability to connect multiple systems into one seamless workflow stood out the most.

Are there any areas for improvement or something Intellara could have done differently?

No major issues. Everything was delivered as planned, and communication stayed consistent throughout.

BACKGROUND

Please describe your company and position.

I am a project lead at EkoPlanet.lt store

Describe what your company does in a single sentence.

We are a health food store called "EcoPlanet" promoting ideas of a healthy lifestyle and balanced nutrition.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intellara to accomplish?

• AI chat bot for customer support

SOLUTION

How did you find Intellara?

Online Search

Why did you select Intellara over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Intellara were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

AI customer support bot instalation ans support in English, Lithuania, Latvian and Estonian languages.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fast and 24/7 customer support, more sales and less email contacts or phone calls from customers so employes have more time to do other important jobs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered project on time and allways was very helpful and very fast with replys. I allways have updates on project status.

What was your primary form of communication with Intellara?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have very good communication skills and deep AI knowledge.

Are there any areas for improvement or something Intellara could have done differently?

I think no. All is perfect.