We simplify complex challenges through cross-disciplinary collaboration and strategic, design-driven thinking. By combining user insights with design, technology, and strategy in an end-to-end process, we help brands reimagine digital experiences that enhance both internal efficiency and user interaction.
We are more than a digital agency — we are a transformation partner focused on scalability, creativity, and sustainable growth. Our mission is to craft strong sector-specific narratives and develop future-ready digital structures.
We work across a wide range of industries:
Cybersecurity: We help brands build trust by translating complex issues into clear, strategic digital experiences that strengthen market reputation.
Defense Industry: From HMI design to mission-specific systems, we develop secure, compliant, and user-centered digital infrastructures tailored for high-security environments.
Finance: We create secure, regulatory-compliant fintech solutions—ranging from mobile banking apps to customer dashboards—that are both intuitive and reliable.
Technology: For SaaS, AI, IoT, and data platforms, we build scalable digital solutions that balance user experience with technical excellence.
Retail: We support omnichannel growth with e-commerce systems, campaign tools, CRM integrations, and content platforms to drive loyalty and efficiency.
Healthcare: With a focus on security and usability, we design patient platforms, virtual care systems, and digital identities compliant with medical standards.
Industrial: We modernize industrial operations with digital catalogues, order systems, B2B portals, and distributor networks that streamline workflows.
Public Sector: We empower institutions with transparent, inclusive, and accessible platforms that serve citizens through intuitive service portals and content systems.
Min project size
$5,000+
Hourly rate
$25 - $49 / hr
Employees
2 - 9
Locations
London, England
Year founded
Founded 2009
1 Locations
London , England
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
$25 - $49
/hr
Rating for cost
4.7
/5
What Clients Have Said
Merkur Design is noted for offering good value for cost, with positive feedback on project management and timely delivery. Clients appreciate their creative solutions and strategic approach, but specific project costs and client sizes were not disclosed.
Merkur Design excels in creating intuitive, user-friendly interfaces tailored to client needs. Their iterative testing and refinement based on real user feedback lead to improved accessibility and usability across various platforms.
Challenges in Initial Coordination
One client noted initial difficulties in coordinating timelines across deliverables. However, Merkur Design quickly adapted by implementing a structured workflow and content calendar, improving project visibility.
Improvements in Digital Presence
Clients report noticeable enhancements in brand recognition, website performance, and online engagement. Merkur Design's work has led to increased conversion rates and visibility, particularly on platforms like LinkedIn.
Exceptional Creativity and Strategic Thinking
Clients praise Merkur Design for their ability to blend creativity with strategic purpose. They deliver visually appealing designs that enhance user journeys, demonstrating a deep understanding of aesthetics and functionality.
Strong Project Management
Merkur Design consistently delivers projects on time, maintaining clear communication and organized workflow. Clients appreciate their responsiveness and ability to integrate feedback promptly, ensuring smooth and efficient project execution.
"They consistently delivered milestones on time and responded promptly to all requirements."
Jun 20, 2025
IT Manager, PanoramicWEB Solutions
Ulaş Aksan
Verified
Other industries
Ankara, Türkiye
1-10 Employees
Online Review
Verified
Merkur Design designed the UI/UX of a dashboard for a VR solutions company. The team conducted user research, created wireframes, built Figma prototypes, built UI components, and performed usability tests.
Merkur Design's work resulted in a 40% reduction in onboarding time, a 30% increase in task completion speed, and a 25% decrease in user error rates. They managed the project well, delivered on time, and responded promptly to feedback. Their ability to create user-friendly interfaces was impressive.
BACKGROUND
Introduce your business and what you do there.
PanoramicWeb specializes in 360° panoramic shooting, VR solutions, and photogrammetric imaging systems. The company offers custom hardware, software, and promotional services for institutions and municipalities to enhance virtual experiences and showcase their assets.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Merkur Design?
We needed to design a VR-compatible, user-friendly dashboard that enhanced usability and accessibility across all user levels. The goal was to translate complex workflows into clear, interactive interfaces.
SOLUTION
What was the scope of their involvement?
Merkur Design was responsible for the full UX/UI process of a VR-compatible dashboard tailored for PanoramicWeb. The scope included user research, definition of user types and interaction needs specific to VR, wireframing, information architecture focused on 3D clarity and navigation, high-fidelity interactive prototypes (Figma), development of dynamic, VR-optimized UI components and data visualizations, and iterative usability testing with real users. Deliverables included detailed user research findings, scalable wireframes, interactive Figma prototypes, a library of responsive VR UI components, usability test reports, and project management tracking in ClickUp for transparent workflow and feedback integration.
What is the team composition?
We worked with two teammates from Merkur Design.
How did you come to work with Merkur Design?
We found Merkur Design through a referral. We chose them over other options because they were a great culture fit and offered good value for the cost. Additionally, their company values aligned with ours.
What is the status of this engagement?
We worked together from June–December 2024.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The project’s primary challenges included translating complex, technical workflows into simple, intuitive VR interfaces, ensuring accessibility for users with varying technical backgrounds, and optimizing the dashboard for both desktop and VR environments. Merkur Design addressed these by conducting thorough user research to identify key pain points, iteratively prototyping and testing interfaces with real users, and refining components based on direct feedback. Responsive design principles and VR-specific usability guidelines were applied to ensure consistent performance and clarity across all platforms.
We saw improved accessibility with reduced onboarding time for users of all technical backgrounds. The enhanced VR interaction was evident through dynamic, intuitive dashboard components. Task completion was faster due to streamlined workflows. We also experienced quicker iteration cycles, as Figma prototypes accelerated feedback and revision. Overall, the efficient collaboration and on-time delivery were enabled by clear workflow management.
Specifically, the onboarding time for new users was reduced by approximately 40%. The average task completion speed within the dashboard increased by 30%. User error rates during initial usage decreased by 25% following usability iterations. Finally, feedback response and revision cycle times were shortened by 35% due to interactive prototyping.
How did Merkur Design perform from a project management standpoint?
Merkur Design’s project management was effective and organized. They consistently delivered milestones on time and responded promptly to all requirements, feedback, and support requests. Communication and collaboration were efficient and transparent. Regular meetings and ongoing feedback cycles facilitated alignment between teams. Workflow tools such as ClickUp and Figma ensured clear task management, progress tracking, and version control. Issues were addressed promptly, and all feedback was integrated systematically into each project phase.
What did you find most impressive about them?
Merkur Design’s ability to translate complex technical requirements into intuitive, user-friendly VR interfaces was impressive. Additionally, their commitment to iterative testing and refinement based on real user feedback stood out.
Are there any areas they could improve?
No, there weren’t any. All objectives and expectations were fully met.
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