What evidence can you share that demonstrates the impact of the engagement?
The website is our program’s most significant piece of collateral. The logo and style guide have carried our brand forward. We have received feedback that the site is a friendly, informative, and engaging resource that fosters a positive user experience. Users also report that going from the website to the application is simple and straightforward, which is what we wanted.
How did Mangrove Web Development perform from a project management standpoint?
Mangrove Web Development was flexible and adaptable. When we proposed new ideas, such as the map feature, they acted quickly and delivered. We communicated regularly over the phone and email. The team was very efficient in their communications; they got the information they needed in a friendly and efficient manner, without taking too much of our time.
Our project manager was responsive and helpful. Maiya was also very involved and provided critical support. They deployed monday.com and provided a clear outline of the timelines for my team to reference. They progressed quickly and adhered to deadlines. Overall, project management was smooth and successful.
What did you find most impressive about them?
Mangrove Web Development was dedicated not only to the project but also to maintaining a positive partnership with us. Each team member was passionate, personable, and talented. They provided holistic support and services that helped us get the program and its public presence off the ground.
They understood our end user and successfully created strong educational and awareness-building site components. The team provided critical guidance in making our content digestible, inviting, and friendly. They were receptive to understanding our needs, and they ultimately produced high-quality results.
Are there any areas they could improve?
No, there weren’t.
Any advice for potential customers?
Having a kickoff meeting set the tone for our project and initiated a good working relationship, so invest time in this. If possible, have the meeting in-person.