Lloyds Design

Please describe your company and your position there.

We develop mobile apps to engage Christian communities and help churches to connect closely with their members. I am the founder of this startup company which commenced operation in mid-2020.

For what projects/services did your company hire Lloyds Design?

We employed Lloyds for designing an interactive platform (with a content management system) as a unique feature that we will make available to our clients who are Churches and Christian communities wanting to outsource building and basic maintenance of their mobile apps. We have the built-in multi-lingual capacity in this project to suit individual clients’ needs.

What were your goals for this project?

App development platform is a cost-effective way for churches and Christian communities to explore enhancing their communications with members through mobile apps. The goal for this project is to allow users of the apps to interact on this platform through creating posts, as well as react and respond to them, so they will become more engaged in their churches and Christian communities.

How did you select Lloyds Design?

Referral from our app hosting platform.

Describe the project in detail.

At the start of the project, we introduced the concept and nature of the platform we wish to develop as well as ideas about its ideal look and potential functions were discussed in detail.

With the feedbacks and technical insights provided by Lloyds, the project began to take shape as we put together initial prototypes. Improvements and refinements of the platform were made after multiple rounds of discussion until the platform was eventually completed.

Can you share any outcomes from the project that demonstrate progress or success?

The successful development of this platform contributes greatly to the progress of the overall app development, as the platform is one of the unique features of our apps and the most technically demanding part of the entire development process.

How effective was the workflow between your team and theirs?

Quite effective, especially as we utilized different means of communication to facilitate the process. Lloyds often provides quick turnaround on improvements and modifications. And they were very accommodative when we need to take time to consider our options.

What did you find most impressive about this company?

Lloyds was willing to give us a lot of practical advice to us, as our company does not have staff with technical expertise in full-fledged programming for app features, and to help us throughout the entire process to turn ideas into actual user features. In case of technical problems, they were responsive and issues were usually quickly resolved.

Please describe your company and your position there.

We produce hot sauces based on natural production and cultivation. I am the owner.

For what projects/services did your company hire Lloyds Design?

We decided on Lloyds Design to create our official website and web store to strengthen our market name.

What were your goals for this project?

We wanted to improve our sales and marketing.

How did you select Lloyds Design?

They are located in our city and are recognized for their quality and quick problem solving whether it is big or small.

Describe the project in detail.

We first had a meeting where we commented from start to finish on how and what to do. This was followed by agreements on when to start and which options would be best for us and the market. Then it started with the design, coding of the whole system and of course tips on what is better for us.

What was the team composition?

We had a manager we were in touch with all the time but in reality the whole team was involved from the very beginning which did an incredibly good job.

Can you share any outcomes from the project that demonstrate progress or success?

We see progress right away! After the publication of the site, everything went up from sales to recognition and of course to some new contacts.

How effective was the workflow between your team and theirs?

Everything worked perfectly from start to finish. Their team is organized and always on time, which surprised us many times. Very few companies have this attitude towards the client.

What did you find most impressive about this company?

We were surprised by their knowledge of everything and the communication, patience and commitment they have to a particular task.

Are there any areas for improvement?

As far as we are concerned there is always room for improvement but they make the impossible possible.

Please describe your company and your position there.

I am a partner with Vector Vine, LLC. My responsibilities include Sales, Marketing, and Design.

For what projects/services did your company hire Lloyds Design, and what were your goals?

I engaged the Lloyds Design team to build a scalable SaaS to provide businesses with an affordable digital asset management platform to store their brand assets in a profile format.

How did you select Lloyds Design and what were the deciding factors?

I have been following the Lloyds Design team through their work in Croatia. Some of my favorite brands in Istria use Lloyds for design and branding.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Building a scalable SaaS from scratch was a daunting task, but the team at Lloyds rose to the occasion. We conducted our meetings through video conferencing since I am in the US and they are in the HR. We met once in person in the beginning to plan the site development.

The Lloyds team accommodated all of my requests and edits over the 17-month process. The site is now live and I am getting great feedback from my clients.

How many people from the vendor's team worked with you, and what were their positions?

I worked with several people at Lloyds from Domagoj who runs the show to project managers, designers, and developers. All in all, I have about seven or eight team members on our email threads.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

My project was a new adventure for the Lloyds team and they got it to market. There were several challenges along the way and the Lloyds team found solutions. I look forward to continuing our journey together.

Describe their project management style, including communication tools and timelines.

Lloyds is a modern company that utilizes the best available communication tools and applications. Deadlines were not always met but delivered in a reasonable timeframe. There are always going to be challenges when a US company conducts business with a European company. I am pleased with the end product.

What did you find most impressive or unique about this company?

The pricing made it possible for me to bring my idea to market. I would not have been able to make it happen with a US company.

Are there any areas for improvement or something they could have done differently?

In hindsight, I would have spent more time collaborating on the architecture in the planning stages to produce the best possible user experience for our clients.

Please describe your company and your position there.

We facilitate healthcare services between international clients and Croatian healthcare providers. The company was established in 2014 in Croatia and in 2015 in Sweden. There are three managers in charge, one in Sweden and two in Croatia. I am the Chairperson of the Swedish company.

For what projects/services did your company hire Lloyds Design?

We decided that a new/modern website with interactive options and web shop would attract more customers. Therefore, modernization of the website, easy navigation and clear messages sent from us to the clients were the task we entrusted to Lloyds Design.

What were your goals for this project?

We wanted to increase the conversion rate from the website visits as well as to enable faster and more simple access to the services we offer. We wanted that the packages we decided to offer online can easily be adjusted for promotion and online sale.

How did you select this vendor?

Lloyds design was recommended to us by one reputable agency. Further on they recently completed the project for one of our medical providers (hospital) and their references were both favorable for LLoyds Design.

We selected them among four different options. They were presented to us in the meetings as a good team of young, creative and eager to deliver persons.

Describe the project and the services they provided in detail.

After the initial and kick off team meeting the work started towards the end of January 2020. We delivered the agreed information (website content and visuals) in order for LLoyds design prepared web design - UI / UX (user interface / user experience), to create design prototypes / wireframes.

Front end development (Vue.js + HTML5 + CSS3) resulted in responsive pages for all devices - including tablets, smart phones, desktop computers. Back end development - WordPress CMS established a background functions and prepared the platform for the shopping chart implementation.

We didn't complete this function due to change in our objectives but we expect to implement in the course of the year.

After 3-4 months of work we received the project which was tested before we finally launch the website in June. We must state that the COVID-19 crisis affected the project in sense that it took longer than planned to complete.

What was the team composition?

The project team consisted of 5-6 people with the project leader that was established from the start and was a valuable stable point all the way through the challenging months (meaning - corona health crisis and working from home under pressure and in stressful conditions).

The team coordination with us worked well and we had several calls and teams meetings online where key issues were discussed and clarified.

Can you share any information that demonstrates the impact that this project has had on your business?

It is very early to say how strong the impact of the redesign and modernization was. It has been less than few weeks from the launch and release. We have started with the online marketing and campaign, expecting some results in the coming months.

We talked to our consultants and persons experienced in design and we received only positive comments. There were some constructive critics and we intent to discuss them with Lloyds Design in the near future.

How was project management arranged and how effective was it?

Project management was somehow distracted by the sudden COVID-19 crisis, as said earlier. Still, the project leader did all he could to enable the progress of the project. They were delays in delivery of some parts of the project (wireframe, for example). We communicated through emails mainly, phone calls, Skype and Google meet.

What did you find most impressive about this company?

The project leader was easy to access and his response time was always good. The whole team worked with enthusiasm and were flexible accepting our changes and different ideas.

Are there any areas for improvement?

My suggestion to the team leader was that any, very short communication is better rather than responding later, after all information are prepared. It is good that your client knows you are thinking of him although not able to answer immediately.

Please describe your company and your position there.

We are the official Tourist Board office in the city of Zadar in Croatia.

For what projects/services did your company hire Lloyds Design?

We hired Lloyds Design for the developing of our new web page, as well as for re-design our mobile apps Zadar Travel and Secret Zadar.

What were your goals for this project?

Complete refurbishing of our existing web page and mobile applications in accordance to the newest web technologies and content / design guidlnes.

How did you select this vendor?

They were recommended by other companies in the industry and were chosen to do the project among three other vendors. The selection involved a primary offer and a peach / presentation in our office along with other couple of companies, that we originally contacted.

Describe the project and the services they provided in detail.

They designed, developed, configured and launched a new web site. Once we approved the workflows and wireframes, the production itself lasted for three months. The functional versions were ready for user testing every two weeks.

What was the team composition?

The project involved several team members from their side, but always with single project manager that concluded communication with our side regarding the technical issues, that can easily get misunderstood in translation.

Can you share any information that demonstrates the impact that this project has had on your business?

After several years of unsatisfactory solution, this new online system now profoundly helped to maintain our visibility and presence in the ever-competing tourism market online.

How was project management arranged and how effective was it?

Project manager was very forthcoming and receptive and the whole team from their side followed and correctly formulated our inquiries and ideas.

What did you find most impressive about this company?

Excellent communication and fast resolving of any prolems we ancountered along the way.

Are there any areas for improvement?

Everything OK!

Introduce your business and what you do there.

I’m the market and sales manager EMEA for Calucem GmbH. We produce specialty cement worldwide.

What challenge were you trying to address with Lloyds Design?

Our old website was static, not optimized, had a complicated structure, and had outdated content. We wanted to hire a team to build a digital marketing concept and strategy for us.

What was the scope of their involvement?

When LLoyds Design came on board, they helped our team redevelop and redesign our website, bringing it up to date. The team also optimized it for mobile access.

They continue to maintain the website for us.

What is the team composition?

There were about four of five people engaged in the project in total. We had a  project manager, who was our direct point of contact. 

How did you come to work with Lloyds Design?

We looked around to find a team to help us with the website transformation. Lloyds’ offer had the complete package; price, information and timeline provided, good references, and an impressive portfolio. They were also flexible in negotiations in terms of easy addition or removal of services as needed.

How much have you invested with them?

We’ve spent between €20,000–€25,000 (approximately $22,000–$28,000 USD).

What is the status of this engagement?

We began the project in October 2019. While the site rebuild wrapped up in April 2020, the engagement is ongoing as Lloyds continues to provide us with web maintenance services.

What evidence can you share that demonstrates the impact of the engagement? 

Our website went live two weeks ago, and we’re currently in the fine-tuning stage. Visually, everything looks fantastic and we’ve received very positive feedback so far. Throughout the build, Llyod’s team worked smoothly with our own. 

How did Lloyds Design perform from a project management standpoint?

Their project management style was good. Communication could be complicated at times, especially regarding tracking or making changes. We had weekly calls with their team to go through what was being worked on and what needed attention, as well as the timeline projections. We also communicated via email.

What did you find most impressive about them?

Lloyds offered great ideas and presented solutions we hadn’t considered. The team is hands-on, and they’re experts in their field—they really know what they’re talking about. They’re a fresh, young, good-spirited team that wants to move forward. Their skill sets are impressive. 

Are there any areas they could improve?

They could benefit from improving their project management, specifically regarding communication.

Do you have any advice for potential customers?

Communicate often and have frequent alignment calls for a smoother process.

Please describe your company and your position there.

Owner of the Hotel Amfiteatar Pula , Istria, Croatia

For what projects/services did your company hire Lloyds Design?

New health mobile application circle diet creation . Excellent punctual timing of app.development and expert nutritional knowledge presented by lloyds team.

What were your goals for this project?

New health application

How did you select this vendor?

I was recommended by organiser of IT conference in Istria .

Describe the project in detail.

Developing new approach to health and organising completly new way of selecting food for end user. Lloyds team understanding of new way of eating and preparing food in receipes was remarkable.

What was the team composition?

Owner Project manager Design team Support

Can you share any outcomes from the project that demonstrate progress or success?

We are in the middle of completing the second phase of app.development and we are testing demo version.

How effective was the workflow between your team and theirs?

Excellent, all communication was precise and clear. Lloyds team respond was fast and accurate. The solution was created as smoothly as possible.

What did you find most impressive about this company?

Energie, speed , design, relationships.

Are there any areas for improvement?

So far not a single thing

Please describe your company and your position there.

I am the CEO and founder of Zing Apps. We design and develop custom mobile apps for elementary, middle, and high schools.

For what projects/services did your company hire Lloyds Design?

We hired Lloyds Design to enhance the existing push notification functionality on Shoutem, a mobile app maker platform.

What were your goals for this project?

We wanted to give users the ability to send attachments, delegate to other users, have tiered notification groups, and see message open rates.

How did you select this vendor?

Shoutem recommended them as a trusted partner. After evaluating other companies, we ultimately decided to go with Lloyds Designs.

Describe the project in detail.

Lloyds Designs developed a custom extension and CMS to manage notifications and users. They also integrated Shoutem & OneSignal APIs into the CMS.

What was the team composition?

We worked with a project manager, a database developer, and a React Native mobile app developer.

Can you share any outcomes from the project that demonstrate progress or success?

The project was a tremendous success. Our clients have embraced the new enhancements with a lot of excitement and positive feedback.

How effective was the workflow between your team and theirs?

It was excellent. We had regular weekly meetings and frequent email communication.

What did you find most impressive about this company?

We were impressed with their communication and top-level skill set. They went above and beyond to meet and exceed expectations.

Are there any areas for improvement?

They could have maximized the use of project management tools to track tasks, bugs, and open issues.

Please describe your company and your position there.

I am the IT manager at a national professional organization for dentists. We are the national voice for dentistry dedicated to the promotion of optimal oral health, an essential component of general health, and to the advancement and leadership of a unified profession.

For what projects/services did your company hire Lloyds Design?

We had an outdated app that needed custom extensions developed for the ShoutEm platform. We also wanted to update the look and feel of the app and standardize it for phones and tablets.

What were your goals for this project?

We wanted to pull content from a database and give the look a modern look and feel.

How did you select this vendor?

Lloyd's was recommended from the app platform company.

Describe the project in detail.

We had meetings to discuss the current app and the steps required to develop a new app for publication on a newer platform. Once we defined our needs, we then created a project timeline and budget.

What was the team composition?

We worked with a project manager to define needs and then Lloyd's distributed the work to developers and designers.

Can you share any outcomes from the project that demonstrate progress or success?

We are currently publishing the app so we do not have any KPIs yet.

How effective was the workflow between your team and theirs?

Lloyd's was easy to work with and available throughout the life of the project. The majority of communication was via email with video conferences scheduled when required.

What did you find most impressive about this company?

As with most projects, we changed the scope and added requests after the start of the project. The team was helpful with any scope changes and requests, going out of their way to make sure we were happy.

Are there any areas for improvement?

Nothing I can think of.

Please describe your company and your position there.

I am the MD of the BEE Chamber. We are a support and development organisation supporting Subject Matter Experts in Corporate clients. We provide information, remote support, training and consulting services.

For what projects/services did your company hire Lloyds Design?

We hired Lloyds to develop extensions for the Shoutem App building platform.

What were your goals for this project?

We needed specialist functionality in regards to a News extension, video extension and a document extension.

How did you select this vendor?

We researched a number of possible suppliers but selected Lloyds as they were strongly recommended by Shoutem and had good references.

Describe the project in detail.

Lloyds developed three extensions which had specialist functionality including search, filter and content management.

What was the team composition?

They used three functions to support the development over and above the sales function.

Can you share any outcomes from the project that demonstrate progress or success?

They were committed and worked effectively in order to deliver the required outputs within a tight timeframe.

How effective was the workflow between your team and theirs?

We held regular meetings with the team for progress feedback and to address any scope creep.

What did you find most impressive about this company?

They were passionate and hard working throughout the engagement.

Are there any areas for improvement?

Not really.