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We transform innovative ideas into successful apps

5.0
9 reviews

 

Launchpad App Development turns innovative ideas into successful apps. We do this by providing a holistic range of services including app development, commercialisation consulting and ongoing support, providing a turnkey solution to building tech startups. We specialise in designing outstanding digital experiences that engage users so you can generate revenue faster.

 

 
$10,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2015
Show all +
Melbourne, Australia
headquarters
  • Level 3, 534 Church Street, Cremorne
    Melbourne, VIC 3121
    Australia
    61 1300 277 434
other locations
  • Level 2, 43 Residency Rd, Shanthala Nagar, Ashok Nagar
    Bangalore, KA 560025
    India

Reviews

5.0
9 reviews
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Web Dev & Design and Digital Marketing for Pizza Company

“I think they are a good company and a good business, and I will definitely keep using them in the future.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Dec. 2019
Project summary: 

Launchpad App Development designed and developed a website from scratch for a pizza company. They also helped with software and POS system set-up, digital and social media marketing, and web content.

The Reviewer
 
1-10 Employees
 
Camberwell, Australia
Michael Welham
Director, MickeyLee's Pizza
 
Verified
The Review
Feedback summary: 

Launchpad App Development’s efforts have helped to secure new customers and ultimately contributed to the company’s weekly revenue growth. They remained open to scope changes, met deadlines, and communicated seamlessly. Internal stakeholders look forward to working with them again in the future.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of MickeyLee’s Pizza, a small-scale pizza shop that we started about 18 months ago. We mostly deal with takeaway and delivery.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Launchpad App Development?

We needed help with web development as well as digital marketing.

SOLUTION

What was the scope of their involvement?

Initially, Launchpad App Development built our website from scratch. I came up with some of the written content, but they came up with all of the designs. They then helped us with our POS system and ended up doing digital marketing. They helped find the company for the sales software and get the software started up. They ultimately provided a comprehensive business solution. Their team ran our Google Ads, Facebook, and Instagram accounts. They took photos of the pizzas and the shop, and then they boosted them on Facebook and Google.

What is the team composition?

I mostly spoke with Dane (Co-Founder & Managing Director) and Jay (Co-Founder & Product Director). There were another couple of guys from my business as well, and I’m sure they spoke to other people from the team.

How did you come to work with Launchpad App Development?

My brother told me about them. He had been looking for an app at one point in time and told me Launchpad did development and digital marketing. I gave them a call and then decided to meet up with them. They seemed like a good fit, and they started helping us out with everything else.

How much have you invested in them?

We spent about $45,000.

What is the status of this engagement?

My company worked with them from January 2018–December 2019. We haven’t done much with them lately because my business partner is selling his share to me. After that, I will start doing some advertising and marketing again, and I will definitely be going back to Launchpad for that.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I haven’t dealt with a lot of digital marketing myself. We have grown from about $5,000 per week to around $20,000 a week up until a few months ago, at which point we had to put everything on hold for a bit. It’s hard to pinpoint whether this comes from digital marketing and Launchpad or from our team. We try to ask people how they found out about us, and a lot of people that come through the shop have said that they saw us online, such as through Google Ads and Facebook. We get a lot of new customers through those two avenues, although it is hard to pinpoint exactly how many.

How did Launchpad App Development perform from a project management standpoint?

We have had a good relationship with Launchpad. They are always happy to take calls and work out any problems. They’re constantly looking for new solutions, and I haven’t had any problems with them thus far. I think they are a good company and a good business, and I will definitely keep using them in the future.

I haven’t used any project management tools with them personally, but in terms of deadlines and communication, I haven’t had any problems. We have met with them at their office.

What did you find most impressive about them?

I am relatively young and haven’t dealt with a lot of marketing and outsourcing businesses. The overall experience with Launchpad has been good. It seems like they care. They hit deadlines and answer my phone calls, and we have been getting results.

Are there any areas they could improve?

No, not that I know of.

Do you have any advice for potential customers?

Have a clear idea of what you want and be open to listening to their ideas. Dane and Jay have a lot of ideas, and everyone there is pretty switched on.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Retail Search Aggregation Platform

“The design of it came out really clean and we’re super happy with it.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2019 - Ongoing
Project summary: 

Launchpad App Development developed a web and mobile application for a retail search engine. The team integrated the iOS app into the web platform.

The Reviewer
 
2 - 10 Employees
 
Australia
James Beniac
CEO, Vossee
 
Verified
The Review
Feedback summary: 

While the platform has not yet launched, it has received positive feedback from internal and external sources, including during investor meetings and interviews. Despite some issues with the language barrier, Launchpad App Development establishes a smooth workflow to ensure effective collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the founder and CEO of Vossee, a retail search engine.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Launchpad App Development?

We were looking to develop and build a web and mobile app for our platform. We are a retail search engine that aggregates different online stores into a hub and allows users to filter those options to curtate your selection.

SOLUTION

What was the scope of their involvement?

Launchpad App Development developed both our web and mobile app. They broke down the engagement into two phases. The first phase was the web development phase, which was more of a discovery project figuring out whether or not what we wanted to build was feasible. That took about three months.

The second phase was the mobile app development. Launchpad App Development built an iOS version of the app with the intention to build an Android version if it worked. The app integrates with the web application.

What is the team composition?

We worked directly with Dane (Managing Director, Launchpad App Development) and Danish (Technology Director, Launchpad App Development). Danish was our real day-to-day contact with who we discuss changes. He also manages the development team, who we have less contact with.

How did you come to work with Launchpad App Development?

We found Launchpad App Development by searching through companies online. After looking through maybe five or six different providers, we flew down to Melbourne and met with Launchpad App Development. 

We had a meeting with them about the concept and where we would take it from there. They seemed to have a pretty good handle on what they thought of the platform. We also liked that they have a lot of previous experience in development.

How much have you invested with them?

We have invested about $100,000 AUD (approximately $68,500 USD).

What is the status of this engagement?

Our ongoing engagement with Launchpad App Development began in March 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We haven’t gone live yet, but we have received positive feedback from interviews and investor meetings. Everything looks amazing. Launchpad App Development did a really good job, the platform is clean and bug-free. 

How did Launchpad App Development perform from a project management standpoint?

Their project management has been quite good. Some of the threads are built out in a way that can cause you to lose what you’re working on, but overall it was a good experience.

What did you find most impressive about them?

The design of it came out really clean and we’re super happy with it. They manage changes really well. Discussing adding additional charges can be a bit of an awkward situation, but they’re very clear when that is required.

Are there any areas they could improve?

There could be more initiative to put in place key objectives on their side. When we come to build the app, we understand what our key milestones are, but we pushed to get them to put in place on their side. There was also a slight language barrier that caused us to have to look over some of the copy they produced.

Do you have any advice for potential customers?

Set up a strong line of communication with the Melbourne team, which handles more of the business side. We focused more on the development side, but keeping in contact with those based in Australia would have been helpful.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for Life Legacy Platform

"I loved the youth within their team, which offered enthusiasm, energy, and innovation."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. - Aug. 2019
Project summary: 

Launchpad App Development developed an app for a life legacy platform. The team was responsible for strategy, UI/UX designs, technical analysis, and testing. 

The Reviewer
 
1-10 Employees
 
Katherine, Australia
Jordan Glover
Co-Founder & Director, Legend Legacy Pty Ltd
 
Verified
The Review
Feedback summary: 

The app has only been live for two months but has over 300 users and has been featured in multiple news outlets. Launchpad App Development provides high-quality results through a collaborative process. The team balances youth and professionalism. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Co-Founder and Director of Legend Legacy Pty Ltd. Legend Legacy is an app that allows you to capture your life story so it can be shared with loved one’s now and for generations to come. Capturing your life story allows your loved one’s to see, hear and remember you for who you truly are.

Once you are gone who really knows or remembers the real you? You are a legend in the eyes of your loved one’s, it’s time to allow your legend to live on by leaving a legacy of life stories. Simply record your life stories by answering questions about your life that maybe only you know the answer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Launchpad App Development?

Launchpad were engaged for the complete development of the Legend Legacy app. The services provided included:

  • Product Strategy
  • Design Thinking
  • Wireframes
  • Technical Analysis
  • UX & UI Designs
  • UI Integration & development
  • Testing
  • Submissions & launch

What were your goals for this project?

Legend Legacy's mission is to provide value to one’s life through the telling of one’s story. An invaluable legacy that will serve purpose now and for generations to come.

SOLUTION

How did you select this vendor?

Extensive research and engaging in blogs lead me to Launchpad. I examined their website (front to back) and then picked up the phone and knew right from the initial conversation that I had found the team that was right for my project. I further confirmed my decision through reading reviews from past clients, which gave peace of mind when jumping on a plane to head to Melbourne to meet the team.

Describe the project in detail.

Upon deciding Launchpad were the Vendor that was right for my project, I was on the plane from Katherine, NT to Melbourne to commence the journey and begin with the Product Design Workshop. The Product Design Workshop was a great full day event where I met Jay and his team. We spent the day getting to know each other while discussing my design concept and the project in general. Launchpad offered great ideas, which were later implemented into Legend Legacy's final design.

The Workshop was a great success that allowed me to leave with confidence that Launchpad believed in my project and were taking it on like it was one of their own. Upon project agreement the fun began, working closely (although 3000kms away) with Launchpad design team the app really took shape and my concepts came to life. The team were respectful of my vision and did everything they could to adopt my ideas while offering their own expertise to provide an elegant, yet stylish final design.

The design then moved into development stage (the fun stage) where it all comes to life and we were able to touch and feel our vision. We had numerous requests and ideas throughout the development and Launchpad acted diligently and promptly to each of our requests. Our project felt definitely in the right hands. Launchpad's team offered extensive assistance throughout all Stages and for a novice like myself, were extremely patient with my little understanding of some of the project deliverable's. The app had now been live for 2 months and we have continued our engagement with Launchpad for the required ongoing maintenance & support.

What was the team composition?

Initially, I met with the Launchpad team who all made me feel welcomed and upon project agreement I was assigned a Project Manager who was my point of call throughout the development. I liaised solely with the Project Manager, however often spoke with Jay (Ops Manager) who always welcomed my calls to discuss certain aspects of the development. The Project Manager then handed over the reigns to the Support team following the launch of the app, who have provided great assistance to date.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Legend Legacy has only been live for 2 months now, however we already have 300 users commencing their journey of capturing their life story. Legend Legacy has featured in The NT News, Katherine Times, Country Times and within the DTBI monthly feature. With any start-up we have kept our expectations in check and have slowly been implementing out marketing plan to increase Legend Legacy awareness and will continue to do so moving forward. I look forward to what the next 12 months and beyond can bring.

How effective was the workflow between your team and theirs?

The Project Manager communicated mainly via email, which worked well with my busy work schedule, however, we also regularly interacted via a video calls. Launchpad were open to receive calls at anytime to discuss the project and although being 3000km away their team made contact regularly enough to provide peace of mind that the project was progressing as scheduled.

What did you find most impressive about this company?

I loved the youth within their team, which offered enthusiasm, energy, and innovation. They still maintain a professional nature though. The services they offered throughout the development progress matched or exceeded my expectations.

Are there any areas for improvement?

The project did run a little over the scheduled duration, however the constant consultation provide continuous updates so I was always along with the journey and understood the challenges the team were facing.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    although a little later than expected, the teams constant updated provide peace of mind
  • 5.0 Cost
    Value / within estimates
    Launchpad offered great value for money services
  • 5.0 Quality
    Service & deliverables
    exceeded expectation
  • 5.0 NPS
    Willing to refer
    if you need an app, Launchpad are your team

Mobile App Dev for Task App Startup

"Launchpad App Development has been able to streamline our app without losing sight of our vision."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2018 – Ongoing
Project summary: 

Launchpad App Development led end-to-end development of an on-demand errand mobile app. The team created wireframes and the UI/UX and assisted with pre-release marketing. The project is ongoing.

The Reviewer
 
1-10 Employees
 
Melbourne, Australia
Founder, Errander
 
Verified
The Review
Feedback summary: 

The app has yet to launch, but it has received positive feedback from early users and stakeholders. Launchpad App Development shows expertise across multiple skill sets, from development to design to project management to marketing. Their consistent communication and flexibility stand out.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Errander, a one-stop, on-demand skill-sharing app. Users can pay other users for help on micro tasks and manual errands.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Launchpad App Development?

After coming up with the concept, I needed help with developing my mobile app.

SOLUTION

What was the scope of their involvement?

Launchpad App Development has built the app for iOS devices only — we have an Android version on our future roadmap. The team was responsible for end-to-end development, including ideation, wireframes, the UI/UX, and building the app itself.

The app has nine categories of errands and skills; they were refined over multiple sessions since I first came up with the idea. It also has a tracking feature, chat functionality, and integration with third-party payment systems like Stripe.

Multiple times, we’ve had to pivot on specific ideas. Launchpad App Development took those changes in stride, taking my suggestions on board and offering ways to improve on their own. The app is now in a solid enough place that we’re ready to launch.

What is the team composition?

Jay (Product Director, Launchpad App Development) has been my partner consistently throughout the project. Whenever I have an issue or a feature I’d like to change or add, I go to Jay. I also stay in touch with our account manager Vivian (Digital Producer, Launchpad App Development). She gives me daily updates and serves as our one point for all information.

How did you come to work with Launchpad App Development?

I reached out to about three developing houses in Melbourne, including Launchpad App Development. Launchpad App Development was the only one who got back to me promptly. I checked their reviews on Clutch, and they had really positive feedback. Our first meeting was the thing that convinced me: not only were they prompt, but they also seemed like they cared about my project and my success. As a result, I hired them.

How much have you invested with them?

We’ve spent $100,000 AUD (approximately $68,000 USD).

What is the status of this engagement?

The project started in March 2018 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t launched the app yet because we’re waiting for App Store approval. However, we’ve retained Launchpad App Development for their marketing services. So far in those campaigns, we’ve seen a lot of interest in Errander, especially in engagement on social media. Launchpad App Development has been a key part in getting our message out, and we’re thrilled with this success so far.

How did Launchpad App Development perform from a project management standpoint?

Launchpad App Development is excellent at project management. Having a two-point flow of information through Jay and Vivian has been extremely helpful to me as a non-technical person. I’m always updated on where the project is. Vivian is my liaison between the development team and me. We use WhatsApp to communicate.

What did you find most impressive about them?

Launchpad App Development has been able to streamline our app without losing sight of our vision — that this app will be a one-stop-shop for all of our users’ errand needs. The team has embedded our functionality within the technology and a logical set of processes that work well. 

We’ve made a lot of changes and improvements along the way, but Launchpad App Development has remained open to our changes. They advise on whether something will work based on their experience. They don’t seem in it for the money; they genuinely care about our project and its success.

Are there any areas they could improve?

As someone new to app development, I feel like Launchpad App Development has exceeded my expectations. They’ve ticked all of the most important boxes for me. However, there has been some turnover on their team that nearly affected our project. We have a different point of contact now than when we started. But the person who took over our project was well-briefed, ensuring business and knowledge continuity. As a result, the changeover was seamless, so I can’t fault them at all.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Some deadlines have shifted because of the changes we made, but that’s as much on us as on Launchpad App Development.
  • 5.0 Cost
    Value / within estimates
    After fishing around the market and seeing the results, I have to say that Launchpad App Development provides excellent value for their work.
  • 5.0 Quality
    Service & deliverables
    Everything—from the wireframes to the UI/UX documents—is highly professional. I can understand them easily without a tech-heavy background.
  • 5.0 NPS
    Willing to refer

Web Development of Pet Sales Platform

"I can’t imagine working with anyone besides Launchpad App Development."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2018 - Ongoing
Project summary: 

Launchpad App Development developed an online platform for buying and advertising the sale of pets. The team will begin building a mobile application in the near future.

The Reviewer
 
1-10 Employees
 
Australia
Jason Wishart
Founder, Petsales Network Pty Ltd
 
Verified
The Review
Feedback summary: 

Traffic and engagement increases daily on the high-quality website. Launchpad App Development’s team is responsive, skilled, and professional. They’re open to suggestions, working as a true partner. Customers can expect a team that’s dedicated to making ideas a reality.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re an online marketing platform for the ethical sale of pets. We provide the platform and our users upload the advertisements of pets that are for sale. Other users can come on the site to look for pets available for purchase.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Launchpad App Development?

I’ve been with Launchpad App Development since the beginning. I had a business idea in my mind and approached their team to develop an application.

SOLUTION

What was the scope of their involvement?

We’re in the early stages. My brother and I co-founded the business, figuring out the concept and what we exactly wanted. Initially, I wanted a mobile application, but considering their advice, they believed we should start with a website first. The plan is to grow the website before tackling the application.

What is the team composition?

Since the beginning, I’ve worked with Dane (Founder & Managing Director, Launchpad App Development) and four others. Besides Dane, we’ve mainly engaged with web designers and marketers.

How did you come to work with Launchpad App Development?

I reached out to several other companies, but Launchpad App Development seemed the most responsive and suitable for us. I saw some of their work online, along with speaking to their team on the phone. They appeared to be a young, helpful company that was willing to go the extra yard. We were on the same wavelength from the beginning.

How much have you invested with them?

We’ve spent nearly $60,000–$70,000.

What is the status of this engagement?

Our engagement with Launchpad App Development began in April 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Launchpad App Development worked quickly to make our idea a reality, launching the website in December 2018. It is the first of this idea within the marketplace. We’re trying to get as many people on the site as possible. We started with one or two decent ads a week to that amount per day. The hardest part is finding people to advertise their animals, but we’re receiving a lot of traffic in terms of users searching for pets. We’re at about 10,000 views a month.

How did Launchpad App Development perform from a project management standpoint?

Their project management style is fantastic. We receive regular updates through email, teleconferencing, and face-to-face meetings. Since the website is quite new, there are small issues that need to be ironed out. As soon as they or we pick anything up, their team quickly works on the problem. In that regard, they’re very responsive. I can’t imagine working with anyone besides Launchpad App Development.

What did you find most impressive about them?

Their professionalism has been exceptional. Like I said earlier, our teams are on the same wavelength while working together. If I suggest an idea, they’re fully on board and understand what I want. There’s no disconnect at all. Their design skillset is also excellent. From day one, everything has been great. I’m really happy that we chose Launchpad App Development.

Are there any areas they could improve?

Everything’s been very good, and there’s nothing that stands out. I haven’t been disappointed in anything their team has done.

Do you have any advice for potential customers?

I would say definitely go for it because you won’t regret working with them. Launchpad App Development is a great organization, and we’re certainly glad that we found them. Our business wouldn’t be here or doing what we’re doing without them.

5.0
Overall Score It’s been fantastic.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We probably went a little bit over, but nothing major.
  • 5.0 Cost
    Value / within estimates
    We don’t have anything to compare it to, but we’d always like them to be cheaper. I think their value for money has been good.
  • 5.0 Quality
    Service & deliverables
    They’ve met everything.
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Party Invitations Platform

"Launchpad App Development’s attentiveness makes them stand out from other vendors."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2018 - Ongoing
Project summary: 

Launchpad App Development developed and designed a party invitation application for parents hosting events for their children. The team created the platform for iOS and Android. It will be free for download.

The Reviewer
 
1-10 Employees
 
Australia
Alfons Mikhaeil
Director, Boebus Pty Ltd
 
Verified
The Review
Feedback summary: 

Within the next couple of weeks, the app will be available for download. Initial feedback on the test version was positive. Launchpad App Development’s attention to detail was noteworthy. Their transparency supplemented their professional management style. Expect an upfront and accommodating team.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a director at Boebus Pty Ltd. My project, JAHWOW, is an app that helps parents design invitations and manage the invites for their children’s parties.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Launchpad App Development?

I was looking for a company to bring my idea to life.

SOLUTION

What was the scope of their involvement?

I had completed an attraction lab with another company, so I had an idea of the design and process flow I wanted. After passing that to Launchpad App Development, their team produced wireframes before moving on to developing the app for iOS and Android.

After downloading the app, users can set up a profile and fill in their kids’ names and birthdates. If there is a child’s birthday, confirmation, bar mitzvah, or any other occasion, users can use templates to make invitations. Parents can choose a blank card to write their own messages and add their own pictures. They can also update a template by changing the background color or adding a photo. We also have 20-second video invites available. Once the design is created, users input event details that include the addresses and gift ideas.

Once the invite is created, it pulls up a contact list where users can put who they want to receive an invite. If the contact isn’t listed, users can enter it manually. Parents will get a message about the invite, and then have to download the app to receive the notification. It shows the cards and details, which users view before responding whether they can attend or not. If recipients RSVP, they can view who is attending and if there are any dietary requirements. The host of the event gets a notification if a person responds and can see a running tab of who’s attending and who isn’t.

What is the team composition?

I’ve dealt with their design team and about five of their company members based in Melbourne. I believe their code writers are based in India.

How did you come to work with Launchpad App Development?

I interviewed 13 development companies. I was attracted to Launchpad App Development because the company is based in Melbourne, Australia. They’re close enough that I can talk to them face-to-face if I need. After speaking to them on the phone a couple times, their team invited me to their office for a no obligation meeting. It went well, and we signed an NDA. They put together a package of what services they offer, and then we went from there.

How much have you invested with them?

In total, we’ve spent between $85,000–$90,000.

What is the status of this engagement?

We started working with Launchpad App Development in January 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m looking to sign off on the project either at the end of this week or by next week. The app will be free for download once it’s submitted to the app stores. I’ve given test builds to friends and family, receiving nothing but praise. Launchpad App Development is helpful and accommodating. If any issue arises, I can easily talk to their team. I’ve had no problems with them during the engagement.

How did Launchpad App Development perform from a project management standpoint?

Usually, our communications are through email. If I need to, I’ll organize a call, and we will schedule a time as soon as possible. We speak every two weeks. Sometimes it has to be once a week, depending on what arises.

What did you find most impressive about them?

Launchpad App Development’s attentiveness makes them stand out from other vendors. When I call and have to leave a message, they get back to me right away. They’ve addressed anything I’ve asked of them, never changing the subject or never getting back to me. Their team is upfront about their skillset. If they can complete a task, they explain why. It’s been a transparent process.

Are there any areas they could improve?

When I ask questions about wireframes and design, I would’ve liked a more detailed explanation. This could be a problem on my end as well. I’m new to app design, so I could’ve picked up on a few things. In the end, it all worked out.

Do you have any advice for potential customers?

I recommend working with Launchpad App Development. They’re a group of young and talented developers that are upfront and transparent. I have nothing but praise for their team.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Health & Fitness Clubs

“In addition to delivering the product three months ahead of time, they also came in under budget.”

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July 2017 - Feb. 2018
Project summary: 

Launchpad designed and developed a web-based platform that allows administrators to create customized exercise plans for clients.

The Reviewer
 
1-10 Employees
 
Melbourne, Australia
Lucas Bugeja
Owner, Genesis Health Clubs
 
Verified
The Review
Feedback summary: 

Launchpad delivered a high-quality web platform that has helped improve internal productivity while decreasing client attrition rates. In addition to communicating well, they delivered ahead of time and under budget. Their dedication to client success sets them apart.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the owner and director of Genesis Health Clubs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Launchpad App Development?

We engaged Launchpad to build a website that would allow our team to prescribe exercises to members digitally throughout our health clubs.

SOLUTION

What was the scope of their involvement?

Launchpad designed and developed a website based on our requirements and ideas, creating a unique system in the process that enabled us to create exercise programs for clients. 

What is the team composition?

We worked with Jay (Director and Lead Product Manager, Launchpad App Development) the majority of the time, who managed a few developers on his team.

How did you come to work with Launchpad App Development?

I found them through an online search and chose them based on their reputation and positive reviews.

How much have you invested with them?

We invested about $140,000 AUD (about $100,000 USD).

What is the status of this engagement?

We worked together from July 2017–February 2018, delivering the product three months ahead of time.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In addition to delivering the product three months ahead of time, they also came in under budget. Launchpad enabled our team to effectively offer customers digital plans, while streamlining internal processes. Since launching the program, we've experienced a significant decrease in client attrition rates.

How did Launchpad App Development perform from a project management standpoint?

They were very responsive and communicative throughout the project, meeting or exceeding each timeline expectation.

What did you find most impressive about them?

Their willingness to produce something they're proud of sets them apart. They still follow up with us on occasion to see how everything's going, so their passion for what they do is very evident.

Are there any areas they could improve?

No. Their services and delivery have been outstanding.

Do you have any advice for potential customers?

I'd definitely recommend working with them, especially considering the fact that their directors are very involved with projects and have high communications standards.

5.0
Overall Score They exceeded expectations.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always met or beat deadlines.
  • 5.0 Cost
    Value / within estimates
    They're very competitively priced and offer a great value for the investment.
  • 5.0 Quality
    Service & deliverables
    Their service and deliverables were top notch.
  • 5.0 NPS
    Willing to refer
    They're the only app vendor I'd recommend.

App and Web Dev for Restaurant Platform

"Launchpad App Development made the collaboration seamless. They delivered quality products with speed and efficiency."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2017 - June 2018
Project summary: 

Launchpad App Development designed and developed a marketplace app with beacon technology. Other features include business web portals and a payment management system. They also built a landing page site.

The Reviewer
 
11-50 Employees
 
Australia
Danny Simmonds
Founder & CEO, Buddy & Co Australia
 
Verified
The Review
Feedback summary: 

The app fulfilled all requirements and garnered positive user feedback. Launchpad App Development maintained a seamless workflow throughout the project, delivering with diligence and willing to try new technologies. The team remained professional when stressful moments arose.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of Buddy & Co Australia. We connect restaurants and customers on a marketplace platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Launchpad App Development?

We partnered with Launchpad App Development to design and develop our platform from the ground up.

What were your goals for this project?

We were looking to create a user-friendly marketplace platform for restaurants to create engaging profiles and provide users with exclusive information. However, after a 10-hour workshop with Dane (Founder & Managing Director, Launchpad App Development) and his team, we also decided to include beacon technology in the final product.

SOLUTION

How did you select this vendor?

We hired Launchpad App Development because they were a startup like us. They demonstrated a genuine interest in our team’s success and a passion for turning our vision into reality.

Describe the project in detail.

We started with a ten-hour workshop to establish our vision for the app. I came in with only an idea, and Launchpad App Development took that and handled the rest. They started by supplying idea screens, sample landing page designs, and wireframes. The team then developed the app itself. Features include business module development, a payment management system, web portals for businesses, and an SSL certificate. They organized workshops to design the UI/UX. They built a promotional landing page website and even set up our company email. Lastly, Launchpad App Development incorporated beacon technology into the app, a technology that the team had not worked with before.

What was the team composition?

Our initial meeting was with the founding members and a designer named Julian (Creative Director, Launchpad App Development). As the project progressed and became more demanding, the team brought in a project manager named Jay (Lead Product Manager, Launchpad App Development) with whom we were in constant contact.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our app has seen overwhelming praise from users since its launch. Our incorporation of beacon technology, of which we are an early adopter in our market, has also taken off successfully.

How effective was the workflow between your team and theirs?

Launchpad App Development made the collaboration seamless. They delivered quality products with speed and efficiency.

What did you find most impressive about this company?

They remained professional and collected even when the work became challenging at times.

Are there any areas for improvement?

No, we were highly satisfied with their work.

5.0
Overall Score If I could rate them more than five stars, I would.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Launchpad App Development invested in not only our app, but also the business and vision behind it.
  • 5.0 NPS
    Willing to refer
    I’d highly recommend their team for any app development work.

App Development for Australian Social Media Platform

"They captured the goal of the app and delivered exactly what I needed."

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5.0

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

Launchpad created a calendar sharing social media app for iOS and Android. They completed all of the design and built both the CMS and an admin panel for data management.

The Reviewer
 
1-10 Employees
 
Australia
Founder, Australian Social Media Platform
 
Verified
The Review
Feedback summary: 

The app has a 3.7 ranking on the Google Play store and 4 stars in the Apple store with a growing user base. Launchpad excelled at translating the initial idea to a marketable product. The team clearly explained their Agile methodology and sought to improve the app, not just develop it.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Our startup has developed an app for people working away from home. It was designed to help users stay connected with family and friends while they are away. Our company is run by a team of 3 people.

I am the founder of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Launchpad App Development?

I work away from home a lot and came to be separated from my friends and family. I found that many social media platforms weren't aimed at people such as myself. I wanted to create a social media app which allowed users to easily share their work calendar with friends and family. I got in touch with Launchpad in order to create this app.

SOLUTION

What was the scope of their involvement?

Launchpad developed my app for iOS and Android, also building the CMS [content management system] for it. I have an admin panel through which I can manage its data. They handled design, based on the color scheme and logo requested by me. They were very good in translating my idea and launching the app to the market.

Our app features a countdown timer which notifies contacts of the time remaining until the person working abroad is coming home.

How did you come to work with Launchpad App Development?

I used clutch.co as a reference. There were many Australian developers available, but I was looking for someone who could work with me in designing and coding it in just the right way. Based on the feedback I read for Launchpad, as well as their pricing, they appeared to be the most suitable choice.

Costs in Australia can be quite excessive. The cheaper companies haven't proven themselves as developers. Launchpad, as well as having an established reputation, were quite cost effective.

How much have you invested with Launchpad App Development?

The total development cost with Launchpad was around $50,000.

What is the status of this engagement?

The app has been completed for a few months and has a growing user base. We're working with Launchpad on making an update to it and fixing small issues, but my work with them is largely complete.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Since the app has launched, it has been great to see that there is a user validation for it, which just keeps growing. We have a 3.7 star ranking on the Google Play store and 4 stars on the Apple store. Both versions are quite good and have proven useful to users, helping them while they work away from home.

They captured the goal of the app and delivered exactly what I needed. I couldn't be happier in this regard.

How did Launchpad App Development perform from a project management standpoint?

Given that this was my first app development project, Launchpad made the process easy for me, clearly explaining the Agile methodology.

What did you find most impressive about Launchpad App Development?

Everything worked well, and throughout the process, Launchpad didn't simply go with what I said, but they also considered ways of making the app better. I feel that I made the right choice with Launchpad. They've brought the app to what it is today, which is great.

Are there any areas Launchpad App Development could improve?

It's always hard to deal with an overseas company. Communication was a bit tough, but besides that, there wasn't much which could be improved upon. I understand that working within the Australian time zone was difficult for Launchpad.

5.0
Overall Score Even though there was a small schedule issue, I still give Launchpad a maximum rating in terms of exceeding my expectations. They were great to me and I'm happy with my choice.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Launchpad delivered over-schedule, but it was understandable, given the tweaking d They came close to the timeframe.
  • 5.0 Cost
    Value / within estimates
    The budget wasn't exceeded and they went above and beyond what I expected the service to be.
  • 5.0 Quality
    Service & deliverables
    The work exceeded my expectations.
  • 5.0 NPS
    Willing to refer
    I haven't worked with any other app developers, so if a friend was to ask for a recommendation, I would have to go for Launchpad.