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Infinite Possibilities with Technology

4.6
6 reviews

Kellton Tech is a ‘Born Digital’ technology consulting and services company founded on the belief ‘Infinite Possibilities with Technology.’ We are driven by our deep strategic thinking approach and agile methodologies to help our clients shape business strategies and growth. Ourdisruptive Digital Transformation solutions are trusted by startups to Fortune 500 clients.

We leverage technology as a competitive differentiator for success to craft unique IT solutions, provide technical consultation, and integrate business-changing systems. With operations across the US, Europe, and Asia-Pacific, our team of over 1,500 dedicated “Kelltonites” is consistently on the lookout for the next exciting challenge.

Our Services

Agile Software Development

Internet of Things (IoT)

Outsourced Product Development

Platform Modernization

Technology Consulting

Testing & Automation

Design Studio

 

 

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$50,000+
 
$25 - $49 / hr
 
1,000 - 9,999
 Founded
2009
Show all +
London, United Kingdom
headquarters
  • Building 3, Chiswick Park 566 Chiswick High Road
    London W4 5YA
    United Kingdom
    +44 203 807 6911
other locations

Portfolio

Key clients: 

Key Clients: Indigo,DukeEnergy,J.Crew,AegonLife,Paytm,Flipkart,Makemytrip,CocaCola,KFC,Bestseller,Groupon,Nasscom,Kaplan,ixigo

Travel Business on Soar

Travel Boutique Online is a B2B portal, empowering travel agents to procure ticket a lower rates as well as to manage their business. The product not only has the standard booking engine features that most online travel agents (MakeMyTrip, ClearTrip, Yatra etc) but also a powerful CRM for the agents. This CRM consists of all sales, accounting and operations modules which actually allows him to run his entire business from

…
Travel Boutique Online.
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Web-izing Learning

Kaplan, the largest division of The Washington Post Company, USA is a premier name in serving digital education. Boasting of over 500 locations in more than 30 countries Kaplan serves more than one million students each year through 31,000 employees worldwide. 

Kellton Tech was involved in Theme development, Module development, Quality Assurance, Support & Maintenance. Engagement was around 52 man

…
months. 
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Automating Healthcare Agencies

MyHomecareBiz provides Agency Management including Billing, Coding & Virtual "Director of Nursing Services", powerful Online/Offline Software for health care agencies. It includes automating patient care, billing, scheduling, physician orders and other components of home care management. Its philosophy of automated, paperless clinical management with superior customer support gives users a unique understanding and

…
appreciation of home care software needs.
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Advertising goes Handy

Vdopia is the global leader in mobile video and rich media advertising which aims to deliver the best mobile video ad experience for consumers and advertisers across all smartphone and tablet devices. They are the first company to offer the .VDO mobile video format, a proprietary technology which allows them to deliver mobile video to more people in more places than any other mobile advertising company in the world. Its

…
innovative ad content and unmatched brand experience attracts more than 100 million visitors every month.
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SaaS CRM with Buddy

BuddyCRM is the sales management tool built from the salesperson's perspective to spread good practice, reduce administration and maximize profits. It is simple to use and gives users and their managers the ability to efficiently manage leads, sales opportunities, generate forecasts, communicate with customers and produce quotations

Property Advisor on the Web

PropTiger is an independent real estate advisor with a pan-India presence. It possesses vast experience and knowledge of real estate in India, and aspire to be the first port of call if a user wants to buy a residential property in India. Led by a group of dynamic and visionary investors, PropTiger aims to utilize its vast knowledge of the real estate sector to help those looking to buy property in India.

Creating Next Level of Access Control

Plate Park is a SaaS company that completely automates access control. They integrate LPR cameras with tablets for providing services like

•Time keeping system in parking garage

 

•Real-time pricing adjustments to daily rates

 

•Real-time vehicle inventory management system

 

•Parking rewards program

Migrating the Web to Drupal

Penton Media, is an independent publisher of trade magazines and industry-specific web sites and one of the largest information & print media organization of the USA, reaches 6M business professionals through 20132 online courses. 90 million people visited the Penton site and viewed 276 million pages last year

Expanding Web Presence

NDTV (New Delhi Television) is one of India’s largest media houses with nine television channels reaching an audience of one billion people across India, the Middle East, and South East Asia. In 2007, NDTV created NDTV Convergence, the business unit that controls all NDTV websites, including NDTV.com, the number one news website and the fifth most popular portal in India, and Tubaah, NDTV’s foray into online social media. The

…
site, hosted on Amazon EC2, process 20 million video requests per month
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Building the web for news

The Daily News of New York City is the fourth most widely circulated daily newspaper in the United States and the most read newspaper in New York. Founded in 1919, the Daily News has won 10 Pulitzer Prizes for excellence in Journalism

Travel going Digital

iCabbi is Ireland’s largest taxi operator which provides agile, flexible world-class cloud based taxi dispatched systems, online booking engines and taxi booking apps that integrate seamlessly with each other. Kellton Tech was responsible for mobile app development in various platforms.

Mobile-Movie-Magic

PVR Cinemas, India’s largest movie exhibition chain having 101 Cinemas, 445screens spread over 43 cities. In FY 13, PVR Cinemas boasted of 70 Million patrons throughout India. Kellton Tech built their mobile apps for iPhone, android, windows and blackberry platforms.

Spearhead Online Hiring

HeadHonchos, an ABC Consultants Initiative is India's first job search & career management portal, exclusively for senior management professionals. HeadHonchos is the pioneer of organized recruitment services in India. It is an endorsement of their ability that some of India's finest talent, companies and course providers are their recruitment partners.

Professional Community Platform

SpareHire is a marketplace where organizations can meet talented investment bankers, management consultants and investment professionals. They aim to free organizations from the frustrating hiring barriers of price, time, and quality by providing organizations with the top tier finance and consulting expertise they need in a cost-effective and project-based manner. Kellton Tech has built the complete portal and a complex online

…
secure transaction platform.
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Introducing technology in Logistics

Cargo Chief is a tech-enabled third party logistics firm leveraging hundreds of years of industry experience and relationships. They recently developed an advanced transportation management system, with support from sophisticated venture capital and private equity investors, that delivers exceptional logistics services, time savings and significant cost reductions.

Fashion & Home fabrics online

With fashion changing faster than the seasons, Mood Fabrics has continued to stay one step ahead of its competitors. While being actively involved in the latest in cultural Crazes, including reality television programs and simultaneously staying grounded in the traditions of honest customer service, Mood has built an impeccable reputation in its two decades of impression. This dedication adjudged them as one of “Fashion’s 50

…
Most Powerful” by The New York Daily News.
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Delivery at your Fingertip

DoorstepDelivery.com, works with a team of professional “mobile waiters” who are revolutionizing the way people eat, allowing the convenience of having favorite restaurants delivered directly to home, office, or event or making placing pick-up orders quickly& easily. Kellton Tech is a part of their mission in developing web and mobile apps.

Reviews

4.6
6 reviews
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Web App for Senior Care Service

"Kellton Tech's team was quick to respond to our changes, some of them major."

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2016 - Ongoing
Project summary: 

A website with web app components is being constructed using AngularJS, JavaScript and Django Python.

The Reviewer
 
2-10 Employees
 
San Francisco Bay Area
Goel Kumar
Founder, Eldermatics
 
Verified
The Review
Feedback summary: 

The client has been pleased with the proactive communication used in managing the project. They note that a client communications portal may be a good addition to Kellton Tech's project management practices.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a healthcare-related startup currently operating in stealth mode. I am the president and CEO of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Kellton Tech Solutions?

We needed to develop our company's website. We aim to provide web-based solutions, so the site will be an important part of what our company is.

SOLUTION

What was the scope of their involvement?

Kellton Tech Solutions is developing our website. We've had many discussions around our technology options. In our first meeting, Kellton Tech proposed an architecture which we didn't see as a right fit. After deliberating, we chose AngularJS, JavaScript, and Django Python as our technologies. Kellton Tech arrived at the same conclusion.

How did you come to work with Kellton Tech Solutions?

Kellton Tech's senior VP of marketing for the US is a good friend of mine. Even so, I wanted to make sure that the company had the right expertise and scale for delivering our expectations. We talked to several companies before deciding that Kellton Tech was a good fit. We visited their offices in India and had discussions around our plan. After the groundwork was completed, we negotiated a price and selected Kellton Tech.

How much have you invested with Kellton Tech Solutions?

I cannot disclose this.

What is the status of this engagement?

We started working with Kellton Tech in October 2016. We have started our fifth development sprint, with 2 more to go.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The product hasn't been launched yet. As a startup, we receive feedback constantly and have fast-evolving requirements. Kellton Tech's team was quick to respond to our changes, some of them major. From a success point of view, this is a good example.

How did Kellton Tech Solutions perform from a project management standpoint?

We receive status reports at the end of every sprint, showcasing what was accomplished and what is planned for the next sprint. We have conference calls and in-person meetings with Kellton Tech.

I have a background in IT consulting and have managed large programs, so one of my first questions was around how the collaboration would be managed. I was assured that the pushing will be done from Kellton Tech's side, and that they would be proactive on the project management front. I was happy to find that the team came up with the right questions, and were proactive in looking at requirements and discussing issues ahead of time. This gives me a lot of confidence in their capabilities.

What did you find most impressive about Kellton Tech Solutions?

I am very happy with the proactive nature of Kellton Tech's team, and with the effort they've put into researching issues, proposing alternate solutions, and discussing them with me.

Are there any areas Kellton Tech Solutions could improve?

I would appreciate having access to a portal for checking the project status. We've only started working with Kellton Tech 3 months ago, but I've been very happy with the team so far.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Kellton Tech Solutions has adhered to the schedule we finalized.
  • 5.0 Cost
    Value / within estimates
    Cost was a big consideration when selecting Kellton Tech Solutions.
  • 4.5 Quality
    Service & deliverables
    The quality has been very good, but I wouldn't rate anyone a 5. Kellton Tech Solutions has internal quality controls as well.
  • 5.0 NPS
    Willing to refer
    I would recommend Kellton Tech Solutions without hesitation.

App Rebuilds for Decision Analysis Product Revamp

"What sets them apart is their commitment to their customer and the availability of a good pool of resources."

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4.0

Quality: 
3.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2015 - Ongoing
Project summary: 

Over a few months, Kellton produced new iOS and Android apps to be paired with the client's new web app release.

The Reviewer
 
51-200 Employees
 
Noida, India
Vinay Sharma
Sr. Program Manager, FirstRain
 
Verified
The Review
Feedback summary: 

The client was pleased with the technical abilities and professional billing practices of Kellton's team, but wishes their development resources would take a more proactive approach in identifying and solving problems that have not been explicitly stipulated.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

FirstRain Business Analytics Platform enables high-quality decisions by executives, sales, marketing, and finance professionals. For over 10 years, FirstRain has assisted Fortune 500 companies in building their go-to-market strategies, creating smart context-aware lead generation campaigns, discovering and developing new sales opportunities, and identifying business risks.

I am working as senior program/product manager for FirstRain. I maintain the overall product roadmap. I own the product feedback and work in close collaboration with the customer support organization and enterprise sales team. I also closely monitor the trends and feed the same into the product roadmap. Besides this, I am the go-to person for clear visibility for executive management at all times on what is coming in releases as well as the broader product outlook. I’m responsible for efficiently managing the Agile product development cycle of the FirstRain product which consists of a web app and mobile apps for iOS and Android.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Kellton Tech Solutions?

We were rolling out a completely revamped product, and one critical need was to update our mobile apps also in time for the launch. We lacked the resources and skills to get this done in-house. Our previous mobile partner was acquired and no longer available. So these were the key goals for finding a new partner who had the skills, manpower, and experience of building a product of our nature.

SOLUTION

What was the scope of their involvement?

For the launch, we had to completely rebuild our native apps for iOS and Android. The timeframe available was around 4 months to do so. We required native app development, testing, design, and business analytics services.

How did you come to work with Kellton Tech Solutions?

We received a list of recommendation from our previous vendor. We went through a rigorous selection process in which we asked each new possible vendor to do a proof of concept for us. It was a time-based, small project. Besides that, we looked at factors like size of the company, pool source, and previous experiences of app development, customer profiles, and intent to work for us. It was critical for us to find a vendor who would understand our dynamic and slightly demanding needs. Those were the key decision criteria. Kellton fit us the most.

How much have you invested with Kellton Tech Solutions?

The initial major project of building our new mobile apps, which we continue to engage with them for enhancements and maintenance, had a cost between $40,000 and $50,000. We had a 8 member team: 1 project manager, 1 business analyst, and 6 developers (3 each for iOS and Android).

What is the status of this engagement?

It was an 8-10 week project in order to launch the new apps. The new apps were launched/published in November 2015. After that, we have continued to work continuously with Kellton in a much scaled down way for incremental enhancements and bug fixes.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The project was successful. Our primary goal was to make our new mobile apps live with our revamped web app. We were able to achieve it.

What did you find most impressive about Kellton Tech Solutions?

In my opinion, what sets them apart is their commitment to their customer and the availability of a good pool of resources for both iOS and Android platforms. I have also found them very fair in billing practices.

Are there any areas Kellton Tech Solutions could improve?

I think one area for improvement I see is where more focus needs to be given on doing more than what the explicitly said/discussed requirements. What I am trying to say is that we look at them as a technology partner and not just executors of requirements. So more suggestions, best practices, and options for building better solutions need to come more from their technical team.

4.0
Overall Score I consider 4 as a good rating.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    By and large, they met the deadlines fine. I think the project went a week or two above original estimates.
  • 4.0 Cost
    Value / within estimates
    Previous answers cover this.
  • 3.0 Quality
    Service & deliverables
    Their QA person was not initially performing to expected levels. We used to do internal QA after build handoffs and would find some issues that reflected either lack of understanding or testing gaps.
  • 5.0 NPS
    Willing to refer
    For their immense good attitude and care for their customer. From the account manager to the technical leads, all have responded well to our needs.

App Development & SQL Server Management for Delivery Service

"They saved the product. I couldn’t be more satisfied."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2015 - Ongoing
Project summary: 

After a lengthy knowledge transfer process, Kellton Tech rebuilt iOS and Android apps for the client including feature enhancements.

The Reviewer
 
11-50 Employees
 
Miami, Florida
Chris Barnes
Project Manager, SpryTech Solutions
 
Verified
The Review
Feedback summary: 

The rebuilt products have been a noticeable improvement from the previous product. The client acknowledges a trade-off when outsourcing many time zones away, but Kellton has consistently made themselves available at all hours.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

SpryTech Solutions is a software product that powers a client called Doorstep Delivery. The software itself is a management tool for any kind of courier service, but specifically for restaurant delivery.

I’m the COO of Doorstep and the project manager for SpryTech Solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Kellton Tech Solutions?

The product was built by another firm but it was not successful. We moved to Kellton to rescue us.

SOLUTION

What was the scope of their involvement?

We needed them to take over the emergency support and high-level support. They built new products for us and manage the SQL servers. The first project was to rebuild brand new native iOS and Android apps from scratch.

How did you come to work with Kellton Tech Solutions?

We knew we were leaving our tech company so we got references and did interviews. We spoke to many firms, but they were the ones we felt most comfortable with. The knowledge transfer took about 6 months because the company that had built our software had no documentation. They were great throughout that process. Considering the situation, it was as organized as it could’ve been.

How much have you invested with Kellton Tech Solutions?

We’ve spent at least $100,000 with them.

What is the status of this engagement?

We started the knowledge transfer in March 2015 and began work in October 2015. The project is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our native apps are better than they were. The ratings are higher and the crashes are down.

How did Kellton Tech Solutions perform from a project management standpoint?

They’ve done very well. There have been moments of high-stress emergency but that’s not attributed to them. They were handed a project written with old code and many issues. We use JIRA to manage the projects and Skype to communicate every day.

What did you find most impressive about Kellton Tech Solutions?

It’s a challenge that they’re in India and I’m in the Eastern time zone. My product is at peak usage when it’s in the middle of the night for them. I’ve had to call them in the middle of the night with different issues, but they’ve helped me right away every time.

Are there any areas Kellton Tech Solutions could improve?

It is a challenge to work with someone in a different time zone, but that was my choice.

5.0
Overall Score I know that I handed them a product that was in poor shape. Even though there’s been bumps in the road, I give them credit for sticking by me.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    The only issue being time zones. They have overcome that by being available when there’s an emergency.
  • 5.0 Cost
    Value / within estimates
    I’m comfortable with what we’re paying and I feel it’s a fair value.
  • 5.0 Quality
    Service & deliverables
    We’ve had open communication and they saved the product. I couldn’t be more satisfied.
  • 5.0 NPS
    Willing to refer

Dev Resources for IT Management Unified Solution

"The three key things they [Kellton Tech] bring to the table for me are trust, trust is most important here... flexibility... [and] scalability."

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4.5

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2010 - Ongoing
Project summary: 

Over the course of several years, Kellton Tech has become a development extension of the client, chiefly for a .NET unified IT management solution, scaling support up and down as needed.

The Reviewer
 
11-50 employees
 
San Francisco Bay Area
Dr. Subbu Murthy
CIO, Howard Building
 
Verified
The Review
Feedback summary: 

The client strongly values Kellton Tech's partnership. He acknowledges that they always deliver quickly, albeit sometimes at the expense of proper quality. Taking the cost advantages into account as well, the client is very satisfied regardless.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are Howard Building Corporation. Our company is what is called an IT management platform. It’s a new way of doing IT. In the past, companies had to go to companies like ServiceNow or Remedy for ticketing. For project or resource management, they would go to multiple tools such as Workday, and then they would go for budgeting to tools like Hyperion. Most mid-market companies could not afford it, so we started developing a scalable platform in which we could pretty much self-govern the product. It’s called UGovernIT, and I’m the Chief Executive Officer of that company [not Howard Building Corporation].

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Kellton Tech?

We could go and set up our own development team in India. Since we focused on mid-market, we have a demand for up and down. We needed trustworthy partners who virtually act like an extension of our development. We have some in-house development in the US, which is very limited. Most of it is outsourced to two vendors; one of them is Kellton Tech. Kellton Tech becomes literally an extension of my development arm, so they can scale up and down as I go. The three key things they bring to the table for me are: trust; trust is most important here. We are dealing with a lot of intellectual property. Second is flexibility; that is bringing different types of resources when we need it. Third is scalability; we may go up and down. 

SOLUTION

What was the scope of their involvement?

Our platform is built on .NET and we have a Chief Technology Officer who organizes the architecture and the implementation team and then builds it. What they provide is custom controls on top of this platform. With any platform, to make it useful it needs some business logic and custom controls. As an example, what Kellton Tech is working on right now is in the construction vertical where we are integrating a sales and marketing tool for project delivery, which is an end-to-end that does not exist in the construction industry. What we do is we have a group of CIOs and leaders in the industry who are giving them specifications. We sit with their team, they will use this platform called UGovernIT, and on top of it, they will add these custom controls. It’s an Agile development model which we use. In fact, I am running that particular project myself, so I work with Kellton Tech people on a day-to-day basis. They provide me the support. The .NET platform development is very critical, and they understand. They understand also the business domain that we are in.

How much have you invested with Kellton Tech?

I would not be surprised if we have spent with them close to $1 million over several years.

What is the status of this engagement?

They were a different company before Kellton Tech bought them out. They used to be called Tekriti, and then they became Kellton Tech. I would say that the relationship goes back as much as seven years through different stages of development.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We are on what is called a fixed-fee month model where we pay them a fixed fee based on the days they work, based on hours. We manage the sum total of the deliveries, so we don’t hold them accountable to come back and say, “This is the metric you have to stick to.” This is more on a build-operate-transfer [BOT] model, so their people act as our employees. We set the expectations, but we don’t have quantitative measures.

We are working with a large construction company that is a Google partner. Their feedback on the development that has happened has been very good. People have been very happy. They’ve been very responsive. One piece feedback we get is that they are extraordinarily productive and respond to our needs very well.

How did Kellton Tech perform from a project management standpoint?

We actually literally treat them as an extension of our staff. For that reason, we don’t manage by objective, where you must adhere to “this” to get “this”. We think that’s old-school management; the new school is more about quality and delivery, so we are motivating them. They are involved in all of our discussions. They understand what we are doing. They’ve become a trusted partner.

What did you find most impressive about Kellton Tech?

They keep the culture of the company very sound. People tend to stay there a lot longer than many of the other companies I used to deal with.

Are there any areas Kellton Tech could improve?

While they hit all the internal targets that we set in terms of schedule, we always concentrate on the quality issues. We train them on how to test and how to build. We actually take them as an extension of our staff and train them.

That’s an area where perhaps they can run some non-standard account management. Today, account management is all about, “hey, are they doing well and how can we sell more?” I think their account management has to shift to, “are they doing well and how can we do to even do better?” To that extent, I must also admit that they have started doing some audits, which were very helpful. They came back and asked me the kind of questions that you are asking, which is very good and very proactive. I met the CEO and he’s a very dynamic young leader. I think he’s going to take them in the right direction, so I don’t see any issues.

They learn fast, and their productivity is incredible. When you have very high productivity, you do compromise some quality. For quality, I am sure they need to do some homework, but I have no cost complaints.

4.5
Overall Score They are a very innovative company. They are, in my opinion, highly underrated.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are so punctual. One day, they were late because of flooding and they informed us on the phone that they would be late. That’s incredible. That’s one thing they get a 5 on all day.
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    We have to have a second level of testing for the work for this construction company. They are producing all the basic code and the controls needed in the industry. There’s no work like that in this country, so they’re doing very high end innovative work.
  • 5.0 NPS
    Willing to refer
    Absolutely. I interact with a lot of CIOs, so in the mid-market, I’d be happy to recommend them. I can even give them pointers how to leverage their strength. They are very good in the SMAC platform and in the third era model (digital transformation).

Dev for Financial Trading Institution

"Kellton Tech has been very good at letting us know what we can and cannot do and in working through changes with us."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
2015 - Ongoing
Project summary: 

Kellton Tech Solutions is upgrading the client's corporate website to Drupal and will soon be building a mobile application. They have also built an iOS and Android app for the client's annual leadership event.

The Reviewer
 
51-200 employees
 
India
Anirban Mandal
Deputy Director, NASSCOM
 
Verified
The Review
Feedback summary: 

The mobile apps received positive feedback from users and allowed the client to collect valuable information. Kellton Tech Solutions has efficient project management practices and is very flexible. The client has no areas for improvement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please introduce your business and what you do there.

I work for NASSCOM, a trade association for IT [information technology] companies in India. I am the deputy director of technology.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Kellton Tech Solutions?

Kellton Tech is doing two things for us. First, they are migrating and rebuilding our corporate website. Second, once the website is finished, they will build a related mobile app. Third, they also built iOS and Android apps for our annual leadership event.

SOLUTION

What was the scope of their involvement?

As a trade organization, NASSCOM does many events that are very much focused on different business verticals. We have a leadership event every year in February. In 2016, they proposed to build us a mobile app for this event where users can connect with each other, download the conference schedule, and contact a speaker for a particular session.

The challenge for us is the whole mobile app opportunity. The entire application world is moving toward mobile apps. What we did was ask Kellton to reuse one of their apps and tweak it for us. The app was very successful in that particular event. After that, we signed them up to modify that app for a couple of other events. They did one for an HR event, and they are working on a version for a marketing technology event. We'll be working with them in this manner for the next three years.

Our corporate website is on a Google platform. Once Google came up with their latest version, we wanted to migrate all our content to the latest system – a Drupal version. At the same time, we wanted to take the site to the next level with more interconnectivity with other apps. Kellton Tech understood the whole project, what the site currently does, how to identify the different aspects of the website, and translate those into the new platform. That's what they've been doing with us currently.

How did you come to work with Kellton Tech Solutions?

NASSCOM is an IT association, so we have access to the IT companies who are our members. We sent out a request for proposals to redevelop our website to all our members. Once we did that, we received many proposals. We evaluated all of them and finally settled on Kellton Tech.

How much have you invested with Kellton Tech Solutions?

We have invested with an agreement to provide them visibility as our partner on the website as well as at events.

What is the status of this engagement?

We started working with them sometime in 2015, so it's been almost two years that we have been working with them.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work or the impact of the engagement?

As far as our website is concerned, we're still in a beta phase. The mobile apps for the last couple of events have been very successful. The app was helpful in giving us data on which sessions attracted the most people. Customers have also given us positive feedback on that data

How did Kellton Tech Solutions perform from a project management standpoint?

They did well. Their project management was very comprehensive. Kellton Tech has been very good at letting us know what we can and cannot do and in working through changes with us. But, I've never seen them go off track. They always stick to the basic requirements of a project.

What did you find most impressive about Kellton Tech Solutions?

Technically, their team is good. They're quite helpful and quite open, too. Although we will be working with them for the next three years, we don't want to become dependent on them to make changes for every event. They were flexible enough to change the product to suit our needs and make it an open system so we can make changes to fit a particular event. Kellton was open to customizing the product the way we wanted. 

Are there any areas Kellton Tech Solutions could improve?

Nothing. I don't have anything negative to say about them. They've been very open to doing everything we asked of them.

5.0
Overall Score There's no doubt about it – their team is very well managed and very helpful.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They push to make things happen.
  • 4.0 Cost
    Value / within estimates
    All the proposals I've seen from them appear to be very cost-effective. Financially, we have not spent much with them.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them.

Offshore Custom Development For Software Development Firm

"[T]hey maintain the highest standards when it comes to their development methodology."

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4.0

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

Kelton Tech Solutions provides external resources for a software developer on an as-needed basis. Projects involve iOS development, .NET, HTML, SQL, and quality assurance.

The Reviewer
 
1-11 Employees
 
Walsall, United Kingdom
Co-Founder & Director, Software Development Firm
 
Verified
The Review
Feedback summary: 

Kelton Tech Solutions' work is on par with the in-house team in terms of quality, functionality, and elegance. Their meticulous development standards, record of success, and reliable team continuity have made them essential elements of to the internal team's day-to-day function. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Could you briefly describe your company?

It's a software development firm that provides custom relationship management solutions to small- and medium-sized businesses via an online software as a service applications.

What is your position?

I’m one of the co-founders and one of the directors.

OPPORTUNITY / CHALLENGE

Could you describe the business challenge(s) you were attempting to address when you initiated the relationship with Kellton Tech?

We’re a relatively small team of developers. One of the issues we had was that when we picked up ad hoc development work with clients, our ability to expand and constrict our team was proving quite difficult, because, obviously, there’s a certain period of time required for locating, vetting and onboarding new developers. Our primary issue then was increasing our development potential for short-term projects, because we simply couldn't keep up with the pace. At that point we realized we needed to approach the problem differently. We decided to outsource some of our development work to a qualified technology partner. 

SOLUTION

Could you describe the scope of work that Kellton Tech delivered?

We work very closely with our clients to ensure quality and consistency. We know that outsourcing some of our development tasks might undermine the quality and consistency of our deliverables, so we had to ensure that the firm we selected was capable of maintaining a certain standard of development. Over the past four years, there really isn't much that they haven't had a hand in. They've been a huge part of our process, everything from conceptual design to functional application development. Our team handles most of the QA/QC testing, but I have to admit that we rarely identify flaws and defects in their custom coding. 

How did you select Kellton Tech as your solution partner?

Back in the day, we used Google.com to reach out to competitive vendors, and we selected them based on the quality of their work. Price, obviously, comes into place, but it wasn't the most important factor. The proposal we received from Kellton Tech was the most compelling, and I felt very comfortable with their track record. They made it a point to emphasize that they maintain the highest standards when it comes to their development methodology. They're extremely results-driven, which is also a key driver for us. 

What platforms or technologies were they providing custom development services for?

There has a bit of mobile app development on iOS, but mainly, it’s been .NET and Microsoft SQL related development. They've worked to some degree with HTML5, but the majority of the frontend development we prefer to handle ourselves. We also deal with QA/QC testing internally. We have a dedicated team that reviews their assignments and deliverables. 

Could you provide a sense of the size of this initiative in monetary terms?

It’s probably around $15,000 for each individual initiative. There’s been a couple of those, and there’s almost no time when we haven’t got something going on with them. In fact, I can’t think of a time in the last three or four years without having at least some work for them, even if it’s relatively small.

What was the largest project you’ve worked on them with?

The largest project was slightly over $100,000.

RESULTS & FEEDBACK

In terms of results, could you share any statistics, metrics, or user feedback that would demonstrate the effectiveness of the work they've delivered?

Only anecdotal, nothing that’s written down, because we have our own testimonials, but more system-wide rather than specifically on areas that they’ve worked on. I don’t have anything direct that I can claim because we don't promote this. I can tell you anecdotally that there’s never been a client who has spotted a difference between work we've done ourselves and work delivered by Kellton Tech. That, in and of itself, is a pretty big deal. 

When working with Kellton Tech, is there anything you would consider unique or special about them compared to other vendors you’ve worked with?

I believe there are a couple of things. The biggest thing I would say is the stability of their development team. With Asian outsourced vendors, you tend to find that they have a problem with the continuity of their project team. Perhaps you'll begin a particular project with a set of developers, and two months later there's turnover, and you'll end up with completely new developers. This presents challenges in terms of knowledge-transfer, and it can lead to a decrease in the quality and constency of the deliverables. And it also affects the timeline of projects. We've rarely had this dilemma with Kellton Tech, which we've greatly appreciated. 

In retrospect, are there areas that you think they could improve upon, or are there things you'd do differently as the client before approaching this type of project?

As much as them, I think sometimes we’re a little bit too loose with our briefing and our documentation of work. You’ve always got to remember that, however good their English, it isn’t their native language. We’re used to that sort of relationship where you can exchange ideas and you’re sort of building something together through a collaborative effort. I think when you’re utilizing some of these outsourced vendors, you’ve got to tighten up the specifications, but I don’t think that’s unique to Kellton Tech. I think that’s probably unique to any outsourced partner. That's been a learning experience for us, and it's something we were aware of before initiating the relationship. 

4.0
Overall Score  
  • 4.0 Scheduling
    ON TIME / DEADLINES
     
  • 4.0 Cost
    Value / within estimates
     
  • 5.0 Quality
    Service & deliverables
    I’d give them a I wouldn’t keep going back if I wasn’t completely satisfied with their work.
  • 5.0 NPS
    Willing to refer