What evidence can you share that demonstrates the impact of the engagement?
At the moment, we have 7 dedicated mobile platforms for our clients, and 6 auction platforms in place. Our apps are developed based on best practices from our standpoint as automotive experts, and we’ve been careful in listening to what every client needs to have on their dedicated system. We’ve given them the possibility to customize their own solutions with 80% of the construction being based on their ideas and imagination around functionalities. This means that we should have 100% satisfied customers.
We haven’t heard any complaints regarding the available functionalities and performance of our software. There are occasional technical problems, but one of the advantages of using JMMJ is that they have perfect support and are able to solve any issues immediately.
Thanks to the collaboration with their team, we deployed the first dedicated, 100% professional mobile platform for car fleet management companies in Poland. Also thanks to our collaboration, we were able to create mobile apps for vehicle assessment for personal and commercial vehicles. No one else in Poland has such a solution at this time.
How did JMMJ perform from a project management standpoint?
I’m generally responsible for identifying client needs and presenting our requirements, as well as ensuring that our best practices are employed. Based on this, we identify what the client system should look like and what kind of connections need to be made with other platforms, public or private. The information is given to JMMJ for technical execution.
We are based in the same city as their team and are mainly in contact by email. We hold workshops between our 2 teams at the start of new projects.
What did you find most impressive about them?
They can solve technical problems fast. If we have an idea for a new functionality, JMMJ provides 2–3 approaches for it, and — most importantly for small clients — they offer solutions at different price levels. We have basic, medium and high level functionalities, which correspond with the pricing.
JMMJ has the fastest technical support in Warsaw with dedicated personnel who can solve any issue, especially for critical systems. They are also very creative and follow the newest solutions on the market.
Are there any areas they could improve?
No. Our needs are 100% covered at this time in terms of modern technical solutions and support. The Polish market is limited, although growing steadily. The next step for us needs to be protecting this growth and delivering solutions, which can work efficiently for larger scales — more users, vehicles, and operations.