IT Outsourcing. Software development company.

As a technology partner, we empower our clients to gain a competitive edge. Since 2005 we have been building scalable digital solutions and worked out the best practices for project and team delivery both in a nearshore and offshore model.

JCommerce is a community of 400 highly skilled experts geared to innovate and deliver value.  Our expertise includes product design, custom software development, and IT consulting, ensuring a full cycle of product development.

We believe in true partnership based on commitment and transparency. This is why we invest in collaboration as well as share with customers the risk related to the project kick-off and development.

JCommerce is a part of a network of IT and business services providers as well as a partner of leading software producers, proved by the status of Microsoft Gold Certified Partner, Qlik Solution Provider, Jamf Gold Partner and Jamf Integrator. 

 Our areas of expertise:

  • Custom software development (Java, Python, .NET, PHP, Front-End, mobile)
  • Cloud services in terms of AWS, Microsoft Azure and Google Cloud solutions
  • Business Intelligence, Data Science, Data Warehouse and data analysis services
  • Enterprise Mobility Management services in the area of implementation and maintenance of Jamf Pro for Apple devices
  • Digital Transformation solutions (RPA, Machine Learning, Cybersecurity, Digital Platforms, IoT)
  • Quality Assurance and Software Testing Services
 
$10,000+
 
$25 - $49 / hr
 
250 - 999
 Founded
2005
Show all +
Katowice, Poland
headquarters
  • 3 Ks. Piotra Sciegiennego St.
    Katowice, SL 40-114
    Poland
other locations

Portfolio

Key clients: 
Betacom · Boozt · Bystronic · CORE · GE Healthcare · Globalmouth · ING · PRT Group · Roche · SAMSUNG · SKANSKA · treeno · · · More clients, case studies and references on https://www.jcommerce.eu
Healthcare and support of e-medicine: custom software development project in microservices architecture Image

Healthcare and support of e-medicine: custom software development project in microservices architecture

We work on a project to create an IT system to facilitate the selection of organs for transplantation in terms of DNA and bone marrow compliance. On the JCommerce side there are two Scrum teams and one DevOps project team, composed of Java programmers, testers, architect and DevOps engineers.

In the project, we are responsible for improving the operation of the algorithm that searches data in the system and verifies the

genetic compatibility of the donor and recipient. Our specialists are also responsible for front-end, back-end and application testing.

See full text of this case study

Software development for a leader in the implementation of AI systems Image

Software development for a leader in the implementation of AI systems

Stanusch Technologies is a Polish provider of AI solutions for communication. The company was looking a parner for support the software development process in the Scrum methodology and Quality Assurance.

The aim of this project was the implementation the new version of an application for a chatbot and voicebot conversational system project.

Dedicated System Implementation in PHP Technology Image

Dedicated System Implementation in PHP Technology

Boozt is a technology company selling fashion by Boozt.com platform, an online store operating in several international markets. The offer of this e-commerce store includes clothes, shoes and accessories for the whole family, from over 400 Scandinavian and international brands i.e. Tiger of Sweden, by Malene Birger, Filippa K, Michael Kors and Hugo Boss.

The aim of the project was to implement a dedicated ERP

system in PHP technology (Symfony farmework). The solution will improve processes in the Finance and Warehouse areas (order processing). The ERP system will be integrated with other systems in client's infrastructure that are based on PHP technology.

Watch the video reference of this case study

Mobile application for a client from the e-commerce industry Image

Mobile application for a client from the e-commerce industry

A Polish e-commerce company providing the biggest digital platform in Poland was looking for a support of iOS and Android teams to develop a mobile application. One of the key features of the application is package delivery monitoring and checking delivery options.

The aims of the project are designing the solution, programming and testing new features to replace the old ones, all with ensuring the continuity of the

purchasing process thanks to gradual implementation, A/B tests and monitoring.

Read full text of this case study
Business Intelligence solution for Swedish automotive company Image

Business Intelligence solution for Swedish automotive company

Our client is a leader of the automotive industry from Sweden providing machines for heavy industry, transportation, logistic and farming. The company was looking for a way to make faster and more effective analysis of key financial data.

The aim of the project was integration of the data from various source systems based on Business Intelligence services including data warehouse

Development of an application supporting smart tables for bars Image

Development of an application supporting smart tables for bars

BarDistribution is a french supplier of equipment for bars, restaurants and clubs. The company specializes in dosage and control tools for beverages that making possible to improve the profitability of establishments.

The project includes the development of the application supporting smart tables for bars in France. The application is running on the screen integrated with tables. The system presents available beer types

and brands and allows to choose and place an order. Other features are supporting the orders of successive queues and card payments.

BarDistribution reported a need for support in the development of application for bartenders, an application located at the tables and a back-end part.

See full text of this case study

Creation of architecture, including the Back-End and Front-End layers Image

Creation of architecture, including the Back-End and Front-End layers

Treeno is a retail company from Sweeden that provides an innovative service for digitalizing receipts. The Treeno's application is available both for mobile and desktop platforms. The main facility of the app is collecting all receipts in one place and insight into how we spend money.

To lunch the product on market Treeno had needed to create the cloud based infrastructure which ensured the ability to handle huge volumes

of transactions and data. The main goal was to design a solution that facilitated the scalability depending on the volume. The cost effectiveness and stable manner of increasing over time were must-have as well.

The cloud engineers from JCommerce have set up the combination of AWS products that makes cost effective scalability possible. Provided services include the creation of architecture, front-end and back-end layers of the control panel.

See full text of this case study

Upgrade of ERP system for consulting company Image

Upgrade of ERP system for consulting company

New regulations in the tax law concerned electronic banking and financial statements impose a new obligation on companies in German and UK. In connection with that changes the German consulting company had to adjust their ERP system to new requirements. The aim of the project were upgrading Microsoft Dynamics NAV from 2009 version to 2018 and installation of a new databases for the London department and for the client’s

headquarters in Munich.

 

Scope of work

The main goal was upgrade the ERP system to Microsoft Dynamics NAV 2018 because of the digital tax settlements functionalities. The new version of the ERP system was implemented together with installation of the new database. The biggest challenge was transferring data from the main database along with extra functionalities and modification included in the NAV 2009. At the same time the second database for the German Department was created. Both project objectives were executed without data loss and the results were tested by the client’s accountant and technical support.

See full text of this case study

Redesign of an application for remote testing for loss of hearing Image

Redesign of an application for remote testing for loss of hearing

The problem which the company came to JCommerce with was that these solutions were initially designed for a single, dedicated patient service system, which meant that its implementation was very time-consuming for customers with a different system

Scope of work

The scope of the work included the transfer of the application for remote testing for loss of hearing to the Azure Cloud, as well as

their redesign. The system's services are implemented in .NET Core, and each service is run in a separate container (Docker) to allow for the free scaling of any modules. In the Front-End part, which is separated from the Back-End, the Angular 4.0 framework was used. The special administration panel has been designed to easily change the look of the application that will be tailored to the needs of the individual customer.

See case study

Modernization of Product Information Management Platform Image

Modernization of Product Information Management Platform

The goal of the project is to improve the Product Information Management (PIM) platform. The PIM system that Calago offer is used by companies from various industries, including car showrooms and companies which sell tools and car parts. In this case, the car dealers use the platform and technical data about specific car models to build their own websites.

Scope of work

The platform, formerly

known as JCatalog, required modernization: adding new functionalities, adding new interfaces and repairing errors detected by consultants. The project is implemented in an international programming environment, in the Groovy and Java programming languages.

See full text of this case study

Customer Communication Management System Development for Polygraph Company Image

Customer Communication Management System Development for Polygraph Company

The aim of the project is to redesign the Customer Communication Management (CCM) application for outbound communications management.

Scope of work:

The scope of the project is to create a portal with a customer administrative panel, which enables serial communication management via various channels (e.g. sending invoices by e-mail). Another task to be undertaken is the redesign of the internal

employee desktop application, which supports the preparation and distribution of print messages.

See case study

Software Development Solutions for Online Sport Betting Image

Software Development Solutions for Online Sport Betting

Support of GLOMO clients in the area of IT outsourcing.

Scope of project:

The project included the creation of a mobile application for the Android and iOS operating systems, along with libraries created using JavaScript libraries. The application collects data from webportals which offer sports betting, then the data is compiled in a transparent form, enabling to the user the quick selection of

the most interesting offer.

The project was implemented in the Team Extension model using the Scrum methodology.

See case study

Industry 4.0 Solutions for an Automotive Company Image

Industry 4.0 Solutions for an Automotive Company

The aim of the project is to create a universal, intelligible and easily scaled machine control architecture for assembly lines based on Industry 4.0 solutions. The system will additionally be open and easy to modify.

Scope of architecture:

The HMI (Human Machine Interface) application.
An application which generates tasks for the PLC (created in .Net technology).
PLC controllers

(Beckhoff Twincat3).
An application which generates a program for robots (in .Net).
Panasonic and ABB robots.

See case study

Software Development of Industry 4.0 Solutions Image

Software Development of Industry 4.0 Solutions

The aim of the project is the ongoing implementation of tasks commissioned by the client in projects such as BySoft, ByVisionCutting, MMI ByTransCross and RamDumpAnalyzer and providing additional IT services.

Scope of work:

Development of industrial PLC software (Beckhoff PLC software).
Development of computer-aided design software for end-users.
Development of software for machine

operators.
Development of service software to analyze the state of the system.
Creating a quality policy and test process for all the customer’s software development projects.

See case study

Dedicated Platform for Insurance System Management Image

Dedicated Platform for Insurance System Management

Project for an insurance company dedicated to document management and document workflow.

Scope of work:

The scope of the project was to create a dedicated solution for a complex greenfield insurance and finance system. The existing and outdated platform had to be redeveloped. Complex management system is built from modules that shares information between each other: contract module, module for

applications processing, sales negotiation module, accounting module and billing module. Within the next months, several microservices will be created and integrated with existing data.

See case stady

Outsourcing IT in the Banking Sector Image

Outsourcing IT in the Banking Sector

The long-term business relationship has made JCommerce employees part of the furniture at ING. They have participated in such projects as the development of the My ING personal banking system, and the Personal Financial Trainer, providing customers with solutions to control expenses, save or multiply their money, among other projects.

Scope of projects:

A web application to manage data on data

warehouse.
Development of application used for customer service.
Development and tests of the grafical user interface of the bank application.
Existing CRM system development according to previous agreements with the customer.
Application supporting constant audit.

See case study

Design and Implementation of a Data Warehouse and BI System for Telco Company Image

Design and Implementation of a Data Warehouse and BI System for Telco Company

The project includes data warehouse architecture and the development of Business Intelligence tools. It is challenging due to a wide variety of source systems and the business requirements including data availability, flexibility, quick access to data and minimizing IT involvement in the generation of reports and analysis.​

​​The Agile concept was used in the project, along with a wide variety of modern BI tools and

systems:
Data Vault modeling
Oracle database engine
Denodo data virtualization platform
​​Real time analytics
Informatica PowerCenter (ETL)
Data analysis and reporting tools like Tableau i SAS Visual Analytics​

See case study

Solutions to Support the Office Space Management and Monitoring the Investing's Profitability Image

Solutions to Support the Office Space Management and Monitoring the Investing's Profitability

In 2014, Skanska commenced cooperation with JCommerce in the framework of solutions which support the building of office space and monitoring the profitability of investing in this region of Europe.

Scope of work:

Development of ERP Microsoft Dynamics AX - implementation of a module used for planning for company executives. The advantage of the deployed module is transparency of the

implementation and presentation of information, automation of calculations, as well as direct integration with QlikView platform. The module has been prepared to be used for members of foreign branches in Romania, Czech Republic and Hungary.

See case study

QlikView Implementation with Technological Support for Power Engineering Company Image

QlikView Implementation with Technological Support for Power Engineering Company

JCommerce is a strategic nearshore development partner in the field of Business Intelligence solutions for Acando, the Swedish IT consulting company. The main aim of cooperation is QlikView and NPrinting application management, as well as related consultancy & support services.

Scope of work:

Business Intelligence project regarding management of QlikView Application. In the scope of the

technological support, also the consultancies and trainings for users were provided.

See case study

Cloud Security Framework – Fineo Image

Cloud Security Framework – Fineo

Adeece GmbH is an IT consulting company located in Düsseldorf, Germany, with its primary focus on developing innovative products in the field of cloud security.

Scope of work

The aim of the project was design of OpenSource Framework - Fineo, which provides a cloud based generic security platform. It offers security services on various levels such as data, communication & user level. Fineo

Framework allows programmers to use application which authorize personal data (OAuth or SSO) in an easy way. ​

See case study

Implementation and Development of ERP System for Media Company Image

Implementation and Development of ERP System for Media Company

Solita Oy operates as a digital business consulting and services company for corporate and public sector customers.

Scope of work:

Implementation and development of the system, acting as the ERP to manage the distribution of tabloids, magazines, books and other products for a leading Finnish distributor. The solution is a web application deployed on JBoss server, which integrates with external

systems using Enterprise Service Bus and Oracle database. The number of users of the system - approx. 10,000.

Other projects:

Design and implementation of a data warehouse and Business Intelligence system for one of the biggest telco companies in Finland.
Implementation of new functionalities and modification of existing. Fixing errors in the content management system for several dozen internet portals in Finland.

Watch video references

.NET Platform Development for Web Hosting Services Provider Image

.NET Platform Development for Web Hosting Services Provider

The customer, an Italian market leader in Web Hosting, Domains, Cloud, e-Security and Data Center services, was looking for a long term partnership in the .NET domain.

Scope of work:

Project involves development of three platforms named OneArchitecure, OneCart and OneArea. Aim of the OneArchitecture is to create a unified API that will host logic and serve data for the needs of OneCart and

OneArea. OneCart is a service acquisition solution that is meant to deliver consistent, unified experience to the end user according to the service they are buying (dedicated servers, VPSes, cloud services, certified mailboxes and so on). OneArea platform was created by JCommerce from scratch, it is a centralized place where end users can manage their services.

See case study

Implementation of Backend Parts of the Server for a Mobile App Image

Implementation of Backend Parts of the Server for a Mobile App

Ocean is an application that creates a social network around the places related to gastronomy, entertainment and leisure. Dedicated application allows users to rate and recommend given location. To select the proper place, in accordance with user preferences, the application uses a series of mathematical operations combining statistics and psychology, analyzes preferences of user’s friends and people with similar psychological

profiles.

Scope of work:

Programming and implementation of backend parts of the server and the administrator portal for mobile application "Ocean". The backend of server is responsible for collecting and data processing.

See case study

Web Application for Project Portfolio Management Image

Web Application for Project Portfolio Management

The purpose of project was the application for project portfolio management and optimization. This solution allows users to manage company resources and to analyze data. Application is user-oriented, combines modern interface solutions with functional information management.​

Scope of work:

Development of dedicated application
Post-implementation technological support

Business Intelligence Solutions for a Construction Equipment Company Image

Business Intelligence Solutions for a Construction Equipment Company

Design of a model and implementation of thematic data warehouses (Data Marts), which were optimized in respect of particular operation areas.

Scope of work:

Creation of model and implementation of thematic Data Marts, which were optimized for individual business activities
Improvement of reporting system by IBM Cognos implementation
Improvement of ETL processes, which are responsible

for loading Data Marts from corporate data warehouse
Creation of interfaces (Oracle)
Programming of Data Marts on Data Warehouse second level
Provision of ETL processes (DataStage), Framework and reports (Cognos)

See case study

Tests and System Quality Assurance for Military Services Image

Tests and System Quality Assurance for Military Services

Regarding the project the functional and regressive tests of applications for military services, navy and health service were performed, as well as the implementation of the changes indicated, which consequently enabled programmers to improve the quality of the system.

Scope of work:

Performing a number of functional and regressive tests of the systems
Systems’ quality improvement


Time and financial savings

See case study

Reviews

Sort by

Development & Testing Support for Technology Company

"Their specialists not only supported us but also identified some important problems."

Quality: 
5.0
Schedule: 
5.0
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2020 - Ongoing
Project summary: 

JCommerce is supporting an internal team at an AI and chatbot company with maintenance, software development, automation, and performance testing.

The Reviewer
 
1-10 Employees
 
Poland
Dorota Jóźwiak
Account Manager, Stanusch
 
Verified
The Review
Feedback summary: 

Using Kanban boards to visualize each stage of the project, the team stayed organized as they delivered enhanced code quality that yielded a more fully-functioning final product. Their assistance also helped the internal staff solidify their automation and testing processes.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We develop AI-based voice bot and chatbot solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JCommerce?

They support our internal team with software development, testing, and maintenance.

SOLUTION

What was the scope of their involvement?

JCommerce’s work is divided into maintenance, development, and testing. That includes code review, manual and automated tests, and performance testing.

What is the team composition?

We’re working with two people from JCommerce. One is a developer and QA tester working on the new version of our solution, and the second is a Java developer working with the maintenance team to solve problems reported by customers with the integration of our solution.

How did you come to work with JCommerce?

We’d had a previous collaboration with them, and we were quite satisfied with their work. Because of that, we decided to bring them in for our current project.

How much have you invested with them?

The cost of their services is around €10,500 (approximately $11,500 USD) per month.

What is the status of this engagement?

We started working with JCommerce in early 2020, and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re satisfied with the collaboration. They've helped us improve our code quality by creating a better-functioning application. We’ve upgraded the libraries and tools used in the project, and we’ve improved software development and QA processes. They provided better know-how in the QA area, especially in test automation.

How did JCommerce perform from a project management standpoint?

The development team is working in an agile scrum methodology, with two-week sprints. The maintenance team is using the Kanban methodology.

What did you find most impressive about them?

Their specialists not only supported us but also identified some important problems, such as automated tests that required refactoring. The tests were taking too much time, and there was a need for data to compare the performance of the old version to the new system. The tools we were using required an upgrade to newer versions.

Are there any areas they could improve?

No, I can't think of anything.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Cloud Consulting for Industrial Chemical Manufacturer

"I was impressed by their rapid and accurate communication."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - May 2019
Project summary: 

JCommerce provided cloud consulting services for an industrial chemical manufacturer. The team provided a trial run of JAMF Cloud and later went on to implement the full program. 

The Reviewer
 
11-50 Employees
 
Czech Republic
External IT Consultant, Industrial Chemical Manufacturer
 
Verified
The Review
Feedback summary: 

The trial run and implementation were conducted in a timely manner, meeting the expectations of the internal team. JCommerce establishes a smooth workflow through clear and open communication. The team leverages their technical knowledge and experience to produce results.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am an external IT consultant at a rather small company that manufactures and supplies industrial chemicals in Central Europe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JCommerce?

We needed JCommerce to evaluate the trial version of JAMF Cloud and to buy licenses for our Apple devices.

What were your goals for this project?

Our goal was to setup the JAMF Cloud service so we could begin to enroll our Apple devices to this MDM and centralize the management of our Apple devices.

SOLUTION

How did you select this vendor?

This vendor was recommended by JAMF itself as an implementation partner for our country.

Describe the project in detail.

We made some initial introduction calls and than we setup the trial instance of JAMF Cloud for us to evaluate. We evaluate the features of JAMF Cloud and than discussed the suitability of this solution. We were very satisfied with help and suggestions that JCommerce gave us, so we chose to implement the JAMF Cloud in our company.

What was the team composition?

We were assigned the project manager that was our primary contact, but during evaluation we were able to reach Apple specialists to discuss our technical needs.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within couple of weeks we were able to fully evaluate the solutions and setup the necessary steps to final implementation of JAMF Cloud, which was finished in a couple months.

How effective was the workflow between your team and theirs?

We mainly communicated by e-mail and all communication was very fast and precise. In some cases we made necessary video calls.

What did you find most impressive about this company?

I was impressed by their rapid and accurate communication. Together with the technical knowledge that enabled us to quickly deploy the JAMF Cloud.

Are there any areas for improvement?

I have no suggestions for improvement right now.

5.0
Overall Score We were overall satisfied with their help.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The communication was quick and project was finished very fast.
  • 5.0 Cost
    Value / within estimates
    We paid for JAMF Cloud licence and JumpStart session without any other cost for helping us evaluate the solution.
  • 5.0 Quality
    Service & deliverables
    They delivered exactly what we were needed.
  • 5.0 NPS
    Willing to refer
    They are easy to communicate and have a great technical knowledge if you need to implement JAMF Cloud.

IT Management Service for Global IT Company

"We asked, they answered."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2018 - Dec. 2019
Project summary: 

JCommerce implemented Jamf Pro for macOS management. 

The Reviewer
 
1,001-5,000 Employees
 
Vodnjan, Croatia
Kristian Fattor
Senior IT Technician & Team Leader, Infobip
 
Verified
The Review
Feedback summary: 

JCommerce was successful in installing the management tool. Their smooth workflow created for a pleasant and easy environment for the client. They were responsive and always willing to help.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Senior IT Technician/Team Leader. I work in a global IT company with more than 2000 employees spread all over the world. We have offices on all the continents except Antartica.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JCommerce?

We had to implement an administration tool for macOS management. In the list of tools there was Jamf Pro which in the end was our choice.

What were your goals for this project?

The goal was to have a central management point for all the macbooks we currently have in our company.

SOLUTION

How did you select this vendor?

The vendor was selected as the one with the best quote and was the official vendor for our region.

Describe the project in detail.

We started with a PoC on cloud. Jcommerce gave us the license to test the solution as long as we asked for. We were not forced to finish in a certain amount of time like others would ask. The company was there for every our question, and believe me, there were a lot. After that we went for the real deal, we received all the needed in time and a Jump Start tutorial. We started with the cloud solution, but in the meantime we had to move to on-prem and Jcommerce were very helpful.

What was the team composition?

-

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The outcome is that we now have Jamf Pro up and running and we have a very good deal with Jcommerce. :)

How effective was the workflow between your team and theirs?

The workflow was very nice and smooth. We asked, they answered. Simple as that.

What did you find most impressive about this company?

The will to help.

Are there any areas for improvement?

-

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Development Staffing & Support for IT Provider

I really get the sense that they take care of their employees.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2018 - Ongoing
Project summary: 

JCommerce provided two senior Java developers to support the development of internal software for an IT provider. In addition to supplementing their team, they’ve served as team leads for younger programmers.

The Reviewer
 
1,001-5,000 Employees
 
Gliwice, Poland
Head of Software Development, IT Provider
 
Verified
The Review
Feedback summary: 

Despite being a remote resource, JCommerce’s developers have integrated exceptionally well with the client’s internal team. JCommerce’s management has been very good about overseeing the smooth collaboration between the two teams. They’ve proven to be a valuable resource that the client can rely on.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of software development for an IT service provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JCommerce?

Although the labor market in Poland is quite restricted, we needed additional development resources. In particular, we were seeking senior Java developers in the region to help with the software we’re developing for internal use.  

SOLUTION

What was the scope of their involvement?

JCommerce provided two Java programmers who are currently helping develop our software. While they’re working in two separate teams here, they’re part of a larger scrum team that meets regularly. While they work remotely most of the time, they sometimes come into our office.    

What is the team composition?

We work with the two senior Java developers.

How did you come to work with JCommerce?

We considered several other candidates but eventually chose JCommerce. We went through another selection process with the candidates within JCommerce.

How much have you invested with them?

We’ve spent somewhere between $100,000–$250,000.

What is the status of this engagement?

We started working together in December 2018 and the project is still underway. I hope to retain them, at least until the end of the year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been very pleased with the developers that JCommerce has provided. While we’re looking for a third candidate, we’re yet to find one that matches our expectations. The two senior programmers we do have serve as great team leads for our younger teammates. They’re also very communicative.  

How did JCommerce perform from a project management standpoint?

While we manage the project, they’ve done well on a collaboration front. They get along very well with our own team and meet expectations. They’re also open to travel 60­–100 miles to get to us, which we appreciate.

What did you find most impressive about them?

I really get the sense that they take care of their employees. Their management oversees the integration of their developers with our team and is sensitive to their needs. If something negative ever came up, they’d be quick to help us find new people.

In one instance, JCommerce reached out to us to organize IT meetings to help us promote our brand. Since we’re trying to gain more traction in our local market, we were very grateful for their efforts.  

Are there any areas they could improve?

I have nothing negative to say about them.

Do you have any advice for potential customers?

I’d recommend being open to working with offshore resources. Don’t get hung up on finding a local resource, especially if it’s a restricted market. Working with someone remotely isn’t as stressful as it might seem.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

IT Services for a Tech Management Company

"Their team has a high-quality skillset."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2015 - Ongoing
Project summary: 

Throughout the years, the team at JCommerce has assisted an IT company with a variety of services. They’ve worked on different projects while providing server hosting.

The Reviewer
 
501-1,000 Employees
 
Ponte San Pietro, Italy
Project Manager, Tech Management Company
 
Verified
The Review
Feedback summary: 

The team at JCommerce consistently meets expectations, delivering quality work. They’re quick and hardworking. Their skilled expertise complemented their professional workflow and management style.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the project manager for an IT service company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JCommerce?

We hired JCommerce to help with IT services.

SOLUTION

What was the scope of their involvement?

The team at JCommerce developed ten different projects from scratch. They also provide server hosting.

What is the team composition?

We work with five .NET developers.

How did you come to work JCommerce?

We researched companies with a high level of skill at a reasonable rate.

What is the status of this engagement?

Our engagement with JCommerce started in 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our team leader commented on how excellent everything they develop is. Their team has a high-quality skillset.

How did JCommerce perform from a project management standpoint?

All of the project managers are internal, and we have daily meetings with all of the developers.

What did you find most impressive about them?

Their team is full of developers that are quick to understand the context of the project.

Are there any areas they could improve?

There’s nothing they can do better. The only problem is that their team changes its rate at the end of the year.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Staff Augmentation for CRM Software Dev Company

“They’re straightforward, honest, and easy to work with.”

Quality: 
3.5
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
4.0
The Project
 
$50,000 to $199,999
 
Jan. 2019 - Ongoing
Project summary: 

JCommerce has helped staff projects for their partner, a provider of a cloud-based CRM business application. Their developers work to tailor the app’s customization engine to the specific needs of customers.

The Reviewer
 
51-200 Employees
 
Reading, United Kingdom
Software Engineering Manager, CRM Dev Company
 
Verified
The Review
Feedback summary: 

Though their client has had some issues previously, the current JCommerce developer has demonstrated consistent value. The company, while always managing their own projects, has been comfortable enough with JCommerce developers to allow them to work alone on less complex assignments.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a cloud-based CRM business application provider. I’m in charge of software engineering at the company, so I handle engineering, operations, and QA.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JCommerce?

We’ve struggled with finding developers that can take customer requirements and turn them into robust business applications using our framework. JCommerce helps us achieve that.

SOLUTION

What was the scope of their involvement?

We have a customization engine within the application that makes use of PHP. We’ve built it so that customers and our team can customize the app themselves, without having to work through us. As we grow, however, we need more and more customization to be developed. Sometimes it’s bespoke and other times it can be reusable.

In their work with us, JCommerce typically takes on customer development projects through us and runs with them through to completion. If it’s a complex project, they work within a team. However, many of the projects we assign to them are relatively straightforward and can be done by a single person. 

What is the team composition?

In the past, we’ve had up to three resources from them. Currently, we have one developer. 

How did you come to work with JCommerce?

We were struggling to find a local resource, so we branched out into outsourcing. This was new to us. After doing research, we identified a few providers that fit the kind of organization we wanted to work with, narrowing it down from there. In the end, we decided on JCommerce. They were easy to work with and based in the EU, making our security-related concerns more manageable. 

How much have you invested with them?

We’ve spent between $50,000–$200,000 on their services. 

What is the status of this engagement?

We started working with them in January 2019, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We track the quality of their work as they progress through the project. We’re very happy with the engineer that’s currently working with, but we’ve also had issues with some of the engineers we’ve worked with in the past. 

How did JCommerce perform from a project management standpoint?

We handle all the project management internally. The engineers we have from JCommerce work on teams that we manage. 

What did you find most impressive about them?

They’re straightforward, honest, and easy to work with. When we’ve had issues, they’ve been quick to help us resolve them. They’re also helpful and able to drive projects forward when things are going well.

Are there any areas they could improve?

We’ve struggled with hiring and bringing in suitable candidates. I don’t have the answers, but it would be helpful if they could find a more effective way of screening qualified candidates. It’s difficult when we end up with candidates that aren’t suitable for the project after we’ve invested time in training them.

Do you have any advice for potential customers?

I would’ve spent a bit more time thinking about the onboarding and hiring processes. Originally, we assumed that the resources we would require already resided within the organization. The reality is that virtually none of them have been existing employees, and many of them have been hired afresh. That’s caused a significant hiring process that we weren’t expecting. The process was more difficult than we anticipated.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
    It was only difficult when we had to invest in resources for unsuitable candidates.
  • 3.5 Quality
    Service & deliverables
    This score takes into consideration the issues we had with some developers.
  • 4.0 NPS
    Willing to refer
    The issues that we had are common in the industry, we just weren’t ready for them.

Development for a Retail Tech Company

"Their work was well-received by the rest of our team."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2018 - Ongoing
Project summary: 

JCommerce developed a web application for a retail tech company from scratch. Their team also performed UX design, built an API, and configured the AWS.

The Reviewer
 
2-10 Employees
 
Stockholm, Sweden
CTO, Retail Tech Company
 
Verified
The Review
Feedback summary: 

The team at JCommerce met expectations. Their flexibility was noteworthy. Customers can expect a skilled and accommodating team that meets deadlines.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of a retail tech company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JCommerce?

We hired JCommerce to create a progressive web app for our users.

SOLUTION

What was the scope of their involvement?

While developing the web application, the team at JCommerce focused on UX design and frontend development. They also completed backend development and configured the AWS. Using JavaScript and HTML, they built it from the ground up.

Their team also developed an API that allows external third-party integration partners to receive retail data. We said that we wanted an app that displayed retail data in an engaging way to users.

What is the team composition?

I’ve worked with quite a few members of their team. Our typical team consisted of a UX designer, frontend developer, and backend developer. We also had assistance with solution architecture.

How did you come to work with JCommerce?

We found them online.

How much have you invested with them?

We’ve spent between $50,000–$250,000.

What is the status of this engagement?

Our engagement with JCommerce started in March 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work was well-received by the rest of our team. They’ve also been helpful on the account management side. We perform the testing ourselves.

How did JCommerce perform from a project management standpoint?

We do the project management from our side, taking on the development resources. Our team does all the requirement analysis. The team at JCommerce meets all the deadlines we set.

What did you find most impressive about them?

They’re happy to help with upscaling and downscaling the team, starting and pausing various projects. Some other companies are probably not as flexible in terms of ordering the project on short notice. Their flexibility has been great for our startup.

Are there any areas they could improve?

No, I don’t think so.

Do you have any advice for potential customers?

Get in touch with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    I’m not sure how they compare in terms of hourly rate against others, but I appreciate their flexibility.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

BI & Software Development for AI Company

“They are a real value-add.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. 2018 - Ongoing
Project summary: 

JCommerce provides BI development and consultancy services to an AI company. They built a tabular model for reporting and analytics using Azure. They also do more traditional software development.

The Reviewer
 
51-200 Employees
 
Poland
Manager, AI Company
 
Verified
The Review
Feedback summary: 

They excel at executing high-caliber work, satisfying requirements, and fostering a positive customer experience. The team is well-vetted and includes specialists and BI developers who are vastly skilled in all technologies. Customers can expect a responsive and engaging remote partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a manager at an AI company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JCommerce?

We had a lack of business intelligence (BI) developers in our area. My company sought outside help on a project that we needed to start quickly.

SOLUTION

What was the scope of their involvement?

Jcommerce helped us create a tabular model for a system’s reporting and analytics. They used Azure.

My company doesn't have much experience in the area of BI, and they also help with consultancy. We have a lot of discussions about architecture and areas of opportunity in analytics.

We also work with them in areas of more traditional software development. We work mainly in a Microsoft stack.

What is the team composition?

We work with 3–4 people.

How did you come to work with JCommerce?

One of my friends was very satisfied with JCommerce and recommended them. They had good quality and pricing. We tried them out with a small project, found they were very skilled, and decided to use them.

How much have you invested with them?

My company spends $20,000 each month.

What is the status of this engagement?

We started working together in February 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been able to meet our customer’s needs, and they’re very satisfied. Our customer appreciates that JCommerce provides new ideas and really knows the business. They are a real value-add. The team is very experienced, and they do high-quality work.

How did JCommerce perform from a project management standpoint?

We manage the project. From time to time, there are situations where we are in a bidding process and don’t know a certain technology. JCommerce has specialists and BI developers in every existing technology.

They give us status updates. Whenever there are problems, they respond quickly. At the end of the day, everyone is on the same page.

What did you find most impressive about them?

I value their BI skills the most. They have a good process for verifying the quality of the resources that they provide. I have a good relationship with them, and we understand each other.

Are there any areas they could improve?

They work remotely. At one point, there were 1–2 guys that weren’t engaging in the projects, but they were quickly removed. We weren’t charged for the hours that they spent in the project. We can trace when they’re not performing to our satisfaction. Those who don’t perform are very quickly removed from the team. From an ethical point of view, they are good and take care of it.

Do you have any advice for potential customers?

You need to be familiar with working with remote resources for IT projects and be okay with it. Develop a trusting relationship with their developers.

5.0
Overall Score They add a lot of value. I never leave 5-star ratings.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We were responsible for the schedules.
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Development for Content Intelligence Platform

"They have an amazing attitude in working with customers."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July 2017 - Ongoing
Project summary: 

JCommerce provided developer resources for a core cloud-based backend along with other projects. They integrated with the in-house project team and worked in Java and Node.js.

The Reviewer
 
201-500 Employees
 
Poland
Anita Falenska
HR Manager, Egnyte
 
Verified
The Review
Feedback summary: 

The performance of JCommerce’s developers received positive feedback internally. They communicated effectively and responded well to suggestions for improvement. Expect this firm to provide resources well-suited to their tasks.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a company based in Silicon Valley with almost 200 people in Poland, along with an R&D center where we mostly focus on our own products. I’m an HR manager for the company, providing teams for the whole business which are able to address all our plans for the market and the products that our customers need and are waiting for.

We consider ourselves a startup, but we’ve been in the market for a long time and we’ve received investment money. Our whole business is quite dynamic, operating in the IT industry and also offering products for businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JCommerce?

We sometimes have development needs for which we can’t hire team members fast enough.

SOLUTION

What was the scope of their involvement?

I typically interface with JCommerce to figure out whether they have the competencies we need within the right time. We’re picky about skills and mindsets when hiring, even in the case of contractors working for us for 6–12 months. We still want people that are good fits for our teams. In most cases, JCommerce has been good at understanding our needs and figuring out solutions for us.

We work with different providers through both fixed-price and time-and-materials contracts. Some of our projects prove interesting for their developers as well, and we discuss the scope each time. I always ask them if they’d like to understand more about the scope of the project.

We’ve had the most experience in the Java and Node.js areas. In the case of Java, we try to cut out projects into small pieces, and we give those to JCommerce’s engineers. They typically work with our engineers as part of an integrated team.

We have a core cloud-based backend. JCommerce assigned two engineers for this part, who worked on it on a daily basis for a few months. They each can describe their parts of the system to other team members in order to put together epics and smaller sprints.

What is the team composition?

We’re currently working with three developers from JCommerce.

How did you come to work with JCommerce?

I remember their account manager reaching out to me. She was open and wanted to understand our perspective on what we’re doing, where we want to go, and whether there are any opportunities for them to contribute. I told her that I had some needs, but that I’d had some really bad experiences with providers in the industry. She not only told me about their services but also presented candidates to me and give me accurate data on when exactly they could start.

What is the status of this engagement?

We started working with them around July 2017 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In most of our cases, we’re happy with their developers’ performance. If we weren’t sure they could help us, we wouldn’t have hired them. We’ve had some issues, but JCommerce worked on all the items we gave them feedback on and communicated about the things we can improve. There’ve been two cases already of us hiring the developer after the collaboration with JCommerce, so we’re pretty happy with their quality.

How did JCommerce perform from a project management standpoint?

We handle the project management on our side, and we include their developers into our teams. They work with our engineering manager, our program manager, and everyone else. They participate in our dailies and other meetings, and they try to remain active team members. They also estimate how much time they need for each part of their work.

In terms of how we’re able to address our needs in terms of skills and time frames, we have a good collaboration with our account manager at JCommerce. She’s my first point of contact to figure out needs and what we can do about them together.

What did you find most impressive about them?

They look at the needs of the customer first and then figure out whether they can provide a solution or not. If at any time I had an idea of what we could do better, even if it wasn’t common for them, they were always open and flexible to figuring out how we could change the situation.

They’re a well-shaped business with fair prices. They also have nice time-to-market solutions so they’re able to figure out quite quickly what our needs are and operate this way. They have an amazing attitude in working with customers.

Are there any areas they could improve?

No, we’re very satisfied.

Do you have any advice for future clients of theirs?

It’s important to be as open as possible. Explaining the background behind any needed work is helpful to ensure a solution shaped to the client’s needs.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    Their prices are agreeable.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We’ve already recommended them to a business partner.

Development for an E-commerce Software Company

“They’re a very open company, which you don’t always see with offshoring.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2018 - Ongoing
Project summary: 

JCommerce provides five Java and PHP developers for extra team capacity.

The Reviewer
 
11-50 Employees
 
Meppel, Netherlands
Paul Suurd
Development Team Lead, Calago
 
Verified
The Review
Feedback summary: 

JCommerce developers produce high-quality code and have improved business processes and productivity. Flexible to meet client needs, they’re open, available, and communicative.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the development team lead for Calago, a software implementation company. We implement information management and e-commerce solutions for wholesale companies. We have business and technical consultants that work onsite with our clients to understand their business processes. The consultants analyze and define user stories and we undertake technical implementation based on that.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JCommerce?

We needed more developers to expand our development team. The capacity we could find here in the Netherlands was limited due to a lack of quality candidates.

SOLUTION

What was the scope of their involvement?

JCommerce supplied us with five Java and PHP developers that met the qualifications we specified. We brought them on for a specific project but with the idea that the work would continue. They’re part of our full development process including design and prototyping.  I do an initial analysis and we discuss it to come up with a solution together.

What is the team composition?

We work with five developers directly.

How did you come to work with JCommerce?

Our recruitment team found them and I set up a call. We had multiple discussions. I made my decision based on the quality of those talks as well as the fact that they had worked with another company with which we’ve done development work. We decided to try them for a few months as a test. We were very satisfied so we kept the engagement going.

How much have you invested with them?

We’ve spent between $50,000–$200,000.

What is the status of this engagement?

We started working together in February 2018 and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They made it possible for us to continue delivering our product to our clients by implementing and expanding the functionalities of our software. They give good feedback. We do code reviews and the quality they deliver is always to standard. They brought experience and knowledge working on development projects, suggesting changes to the way we worked. We took on some of their suggestions which improved our processes and productivity.

How did JCommerce perform from a project management standpoint?

We communicate via phone, Skype, and Google. There are always challenges when working with offshore developers but they perform well. They’re accommodating to be available. It’s more difficult to have a constant stream of contact but we’ve never had any major issues.

What did you find most impressive about them?

One of the things I appreciate most is the communication with their team leads. If I need an extra person or if I feel that there are issues with one of the employees, it's easy for me to contact one of their managers to discuss things. I can call or email them directly. I don’t have to go through a system to make an appointment. Also, when we first started working with them, they were happy to have me visit. They’re a very open company, which you don’t always see with offshoring.

Are there any areas they could improve?

Not really. We had some early trouble with slight delays in communication due to a developer’s illness but it was resolved quickly and hasn’t recurred.

Do you have any advice for potential customers?

Not specifically other than give them a shot. They're very flexible in regards to making agreements or assigning developers so you can, for example, try them for a month and see if you like it or not. If you're thinking about it, there's no real reason not to give them a try because you don’t have to make a long-term commitment.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer