IT Outsourcing. Software development company.
As a technology partner, we empower our clients to gain a competitive edge. Since 2005 we have been building scalable digital solutions and worked out the best practices for project and team delivery both in a nearshore and offshore model. JCommerce is a community of 400 highly skilled experts geared to innovate and deliver value. Our expertise includes product design, custom software development, and IT consulting, ensuring a full cycle of product development.
We believe in true partnership based on commitment and transparency. This is why we invest in collaboration as well as share with customers the risk related to the project kick-off and development.
JCommerce is a part of a network of IT and business services providers as well as a partner of leading software producers, proved by the status of Microsoft Gold Certified Partner, Qlik Solution Provider, Jamf Gold Partner and Jamf Integrator.
Our areas of expertise:
- Custom software development (Java, Python, .NET, PHP, Front-End, mobile)
- Cloud services in terms of AWS, Microsoft Azure and Google Cloud solutions
- Business Intelligence, Data Science, Data Warehouse and data analysis services
- Enterprise Mobility Management services in the area of implementation and maintenance of Jamf Pro for Apple devices
- Digital Transformation solutions (RPA, Machine Learning, Cybersecurity, Digital Platforms, IoT)
- Quality Assurance and Software Testing Services
headquarters
other locations
Focus
Portfolio
Betacom · Boozt · Bystronic · CORE · GE Healthcare · Globalmouth · ING · PRT Group · Roche · SAMSUNG · SKANSKA · treeno · · · More clients, case studies and references on https://www.jcommerce.eu
Long-term cooperation with the International IT consulting company
Our partner helps its clients to implement innovative IT solutions which support the digital transformation of enterprises. The specificity of the IT consulting industry is that providers must act quickly, be flexible and support the implementation of modern IT solutions for end clients from various industries – and thus follow the latest technological trends.
Since 2016 our company provides an IT nearshore service in terms of custom software development, Quality Assurance and ERP area. Our development teams participate in IT project such as:
- Digital identity project
- Insurance documentation management platform
- Mobile application for digital payments
- ERP system implementation: Microsoft Dynamics NAV
- Mobile payment application
Implementation of Microsoft Dynamics 365 for Renta
Our client is the Polish rental company of a construction devices and machines, aluminum scaffolds, and fencing systems. Renta's offices are located in Poland and Scandinavia.
The company wanted to open up to new directions in the Baltic countries and decided to implement a modern ERP class systems – Microsoft Dynamics 365 Business Central.
The team of the project has consist of 5 specialists including ERP consultants and developer. The implementation was carried out in such a way that the client could use the functionality of tax and group reporting, taking Polish tax regulations into account. It was also necessary to integrate the system with an external sales system as well as import sales documents and export purchasers’ data.
Creating a highway payment system for a German client
The aim of the project was to develop an IT system to handle payment transfers fo short- and long-term vignettes. With this Solutions the client want to avoid the necessity of collecting tolls for an autobahn transit each and every time.
There are two big challanges in the project:
- Protecting citizens' privacy – system corresponds with the stringent requirements of the German government and allows for the correct identification of 80 million citizens,
- Storing personal data
Development of a mobile banking platform for Middle East
We deliver the first national electronic banking application for one of the countries on the Middle East. The systems will allow citizens to make payments, withdrawals and transfers online for the first time.
JCommerce team is responsible for the Back-End and Front-End of a mobile bank application available for phones with Android and iOS. The team consists of 15 specialist including iOS and Android developers, Java developers, DevOps, testers and Scrum Master.
Implementation of ERP system in Azure cloud for medical equipment provider
We have implemented Microsoft Dynamics 365 Business Central for Medim, the company which supplying healthcare facilities with specialized medical equipment and apparatus. The provider has needed to upgrade the previous version of Dynamics – NAV 2016. As the client has switched to cloud architecture transfer whole database to Azure cloud was the additional challenge.
Implemented solutions was customized including printouts and handling interest notes, which extended the system's capabilities.
The team of three ERP consultants proposed additional solutions to facilitate users’ work:
- Use of industrial tablets including functionality to support Data Matrix barcode readers
- Expansion of existing reports
See full text of this case study
Healthcare and support of e-medicine: custom software development project in microservices architecture
We work on a project to create an IT system to facilitate the selection of organs for transplantation in terms of DNA and bone marrow compliance. On the JCommerce side there are two Scrum teams and one DevOps project team, composed of Java programmers, testers, architect and DevOps engineers.
In the project, we are responsible for improving the operation of the algorithm that searches data in the system and verifies the genetic compatibility of the donor and recipient. Our specialists are also responsible for front-end, back-end and application testing.
Software development for a leader in the implementation of AI systems
Stanusch Technologies is a Polish provider of AI solutions for communication. The company was looking a parner for support the software development process in the Scrum methodology and Quality Assurance.
The aim of this project was the implementation the new version of an application for a chatbot and voicebot conversational system project.
Development of an application supporting smart tables for bars
BarDistribution is a french supplier of equipment for bars, restaurants and clubs. The company specializes in dosage and control tools for beverages that making possible to improve the profitability of establishments.
The project includes the development of the application supporting smart tables for bars in France. The application is running on the screen integrated with tables. The system presents available beer types and brands and allows to choose and place an order. Other features are supporting the orders of successive queues and card payments.
BarDistribution reported a need for support in the development of application for bartenders, an application located at the tables and a back-end part.
Dedicated System Implementation in PHP Technology
Boozt is a technology company selling fashion by Boozt.com platform, an online store operating in several international markets. The offer of this e-commerce store includes clothes, shoes and accessories for the whole family, from over 400 Scandinavian and international brands i.e. Tiger of Sweden, by Malene Birger, Filippa K, Michael Kors and Hugo Boss.
The aim of the project was to implement a dedicated ERP system in PHP technology (Symfony farmework). The solution will improve processes in the Finance and Warehouse areas (order processing). The ERP system will be integrated with other systems in client's infrastructure that are based on PHP technology.
Mobile application for a client from the e-commerce industry
A Polish e-commerce company providing the biggest digital platform in Poland was looking for a support of iOS and Android teams to develop a mobile application. One of the key features of the application is package delivery monitoring and checking delivery options.
The aims of the project are designing the solution, programming and testing new features to replace the old ones, all with ensuring the continuity of the purchasing process thanks to gradual implementation, A/B tests and monitoring.
Read full text of this case study
Business Intelligence solution for Swedish automotive company
Our client is a leader of the automotive industry from Sweden providing machines for heavy industry, transportation, logistic and farming. The company was looking for a way to make faster and more effective analysis of key financial data.
The aim of the project was integration of the data from various source systems based on Business Intelligence services including data warehouse creating.
Creation of architecture, including the Back-End and Front-End layers
Treeno is a retail company from Sweeden that provides an innovative service for digitalizing receipts. The Treeno's application is available both for mobile and desktop platforms. The main facility of the app is collecting all receipts in one place and insight into how we spend money.
To lunch the product on market Treeno had needed to create the cloud based infrastructure which ensured the ability to handle huge volumes of transactions and data. The main goal was to design a solution that facilitated the scalability depending on the volume. The cost effectiveness and stable manner of increasing over time were must-have as well.
The cloud engineers from JCommerce have set up the combination of AWS products that makes cost effective scalability possible. Provided services include the creation of architecture, front-end and back-end layers of the control panel.
Redesign of an application for remote testing for loss of hearing
The problem which the company came to JCommerce with was that these solutions were initially designed for a single, dedicated patient service system, which meant that its implementation was very time-consuming for customers with a different system
Scope of work
The scope of the work included the transfer of the application for remote testing for loss of hearing to the Azure Cloud, as well as their redesign. The system's services are implemented in .NET Core, and each service is run in a separate container (Docker) to allow for the free scaling of any modules. In the Front-End part, which is separated from the Back-End, the Angular 4.0 framework was used. The special administration panel has been designed to easily change the look of the application that will be tailored to the needs of the individual customer.
Upgrade of ERP system for consulting company
New regulations in the tax law concerned electronic banking and financial statements impose a new obligation on companies in German and UK. In connection with that changes the German consulting company had to adjust their ERP system to new requirements. The aim of the project were upgrading Microsoft Dynamics NAV from 2009 version to 2018 and installation of a new databases for the London department and for the client’s headquarters in Munich.
Scope of work
The main goal was upgrade the ERP system to Microsoft Dynamics NAV 2018 because of the digital tax settlements functionalities. The new version of the ERP system was implemented together with installation of the new database. The biggest challenge was transferring data from the main database along with extra functionalities and modification included in the NAV 2009. At the same time the second database for the German Department was created. Both project objectives were executed without data loss and the results were tested by the client’s accountant and technical support.
Modernization of Product Information Management Platform
The goal of the project is to improve the Product Information Management (PIM) platform. The PIM system that Calago offer is used by companies from various industries, including car showrooms and companies which sell tools and car parts. In this case, the car dealers use the platform and technical data about specific car models to build their own websites.
Scope of work
The platform, formerly known as JCatalog, required modernization: adding new functionalities, adding new interfaces and repairing errors detected by consultants. The project is implemented in an international programming environment, in the Groovy and Java programming languages.
Customer Communication Management System Development for Polygraph Company
The aim of the project is to redesign the Customer Communication Management (CCM) application for outbound communications management.
Scope of work:
The scope of the project is to create a portal with a customer administrative panel, which enables serial communication management via various channels (e.g. sending invoices by e-mail). Another task to be undertaken is the redesign of the internal employee desktop application, which supports the preparation and distribution of print messages.
Software Development Solutions for Online Sport Betting
Support of GLOMO clients in the area of IT outsourcing.
Scope of project:
The project included the creation of a mobile application for the Android and iOS operating systems, along with libraries created using JavaScript libraries. The application collects data from webportals which offer sports betting, then the data is compiled in a transparent form, enabling to the user the quick selection of the most interesting offer.
The project was implemented in the Team Extension model using the Scrum methodology.
Industry 4.0 Solutions for an Automotive Company
The aim of the project is to create a universal, intelligible and easily scaled machine control architecture for assembly lines based on Industry 4.0 solutions. The system will additionally be open and easy to modify.
Scope of architecture:
The HMI (Human Machine Interface) application.
An application which generates tasks for the PLC (created in .Net technology).
PLC controllers (Beckhoff Twincat3).
An application which generates a program for robots (in .Net).
Panasonic and ABB robots.
Software Development of Industry 4.0 Solutions
The aim of the project is the ongoing implementation of tasks commissioned by the client in projects such as BySoft, ByVisionCutting, MMI ByTransCross and RamDumpAnalyzer and providing additional IT services.
Scope of work:
Development of industrial PLC software (Beckhoff PLC software).
Development of computer-aided design software for end-users.
Development of software for machine operators.
Development of service software to analyze the state of the system.
Creating a quality policy and test process for all the customer’s software development projects.
Dedicated Platform for Insurance System Management
Project for an insurance company dedicated to document management and document workflow.
Scope of work:
The scope of the project was to create a dedicated solution for a complex greenfield insurance and finance system. The existing and outdated platform had to be redeveloped. Complex management system is built from modules that shares information between each other: contract module, module for applications processing, sales negotiation module, accounting module and billing module. Within the next months, several microservices will be created and integrated with existing data.
Outsourcing IT in the Banking Sector
The long-term business relationship has made JCommerce employees part of the furniture at ING. They have participated in such projects as the development of the My ING personal banking system, and the Personal Financial Trainer, providing customers with solutions to control expenses, save or multiply their money, among other projects.
Scope of projects:
A web application to manage data on data warehouse.
Development of application used for customer service.
Development and tests of the grafical user interface of the bank application.
Existing CRM system development according to previous agreements with the customer.
Application supporting constant audit.
Design and Implementation of a Data Warehouse and BI System for Telco Company
The project includes data warehouse architecture and the development of Business Intelligence tools. It is challenging due to a wide variety of source systems and the business requirements including data availability, flexibility, quick access to data and minimizing IT involvement in the generation of reports and analysis.
The Agile concept was used in the project, along with a wide variety of modern BI tools and systems:
Data Vault modeling
Oracle database engine
Denodo data virtualization platform
Real time analytics
Informatica PowerCenter (ETL)
Data analysis and reporting tools like Tableau i SAS Visual Analytics
Solutions to Support the Office Space Management and Monitoring the Investing's Profitability
In 2014, Skanska commenced cooperation with JCommerce in the framework of solutions which support the building of office space and monitoring the profitability of investing in this region of Europe.
Scope of work:
Development of ERP Microsoft Dynamics AX - implementation of a module used for planning for company executives. The advantage of the deployed module is transparency of the implementation and presentation of information, automation of calculations, as well as direct integration with QlikView platform. The module has been prepared to be used for members of foreign branches in Romania, Czech Republic and Hungary.
.NET Platform Development for Web Hosting Services Provider
The customer, an Italian market leader in Web Hosting, Domains, Cloud, e-Security and Data Center services, was looking for a long term partnership in the .NET domain.
Scope of work:
Project involves development of three platforms named OneArchitecure, OneCart and OneArea. Aim of the OneArchitecture is to create a unified API that will host logic and serve data for the needs of OneCart and OneArea. OneCart is a service acquisition solution that is meant to deliver consistent, unified experience to the end user according to the service they are buying (dedicated servers, VPSes, cloud services, certified mailboxes and so on). OneArea platform was created by JCommerce from scratch, it is a centralized place where end users can manage their services.
QlikView Implementation with Technological Support for Power Engineering Company
JCommerce is a strategic nearshore development partner in the field of Business Intelligence solutions for Acando, the Swedish IT consulting company. The main aim of cooperation is QlikView and NPrinting application management, as well as related consultancy & support services.
Scope of work:
Business Intelligence project regarding management of QlikView Application. In the scope of the technological support, also the consultancies and trainings for users were provided.
Cloud Security Framework – Fineo
Adeece GmbH is an IT consulting company located in Düsseldorf, Germany, with its primary focus on developing innovative products in the field of cloud security.
Scope of work
The aim of the project was design of OpenSource Framework - Fineo, which provides a cloud based generic security platform. It offers security services on various levels such as data, communication & user level. Fineo Framework allows programmers to use application which authorize personal data (OAuth or SSO) in an easy way.
Implementation and Development of ERP System for Media Company
Solita Oy operates as a digital business consulting and services company for corporate and public sector customers.
Scope of work:
Implementation and development of the system, acting as the ERP to manage the distribution of tabloids, magazines, books and other products for a leading Finnish distributor. The solution is a web application deployed on JBoss server, which integrates with external systems using Enterprise Service Bus and Oracle database. The number of users of the system - approx. 10,000.
Other projects:
Design and implementation of a data warehouse and Business Intelligence system for one of the biggest telco companies in Finland.
Implementation of new functionalities and modification of existing. Fixing errors in the content management system for several dozen internet portals in Finland.
Web Application for Project Portfolio Management
The purpose of project was the application for project portfolio management and optimization. This solution allows users to manage company resources and to analyze data. Application is user-oriented, combines modern interface solutions with functional information management.
Scope of work:
Development of dedicated application
Post-implementation technological support
Implementation of Backend Parts of the Server for a Mobile App
Ocean is an application that creates a social network around the places related to gastronomy, entertainment and leisure. Dedicated application allows users to rate and recommend given location. To select the proper place, in accordance with user preferences, the application uses a series of mathematical operations combining statistics and psychology, analyzes preferences of user’s friends and people with similar psychological profiles.
Scope of work:
Programming and implementation of backend parts of the server and the administrator portal for mobile application "Ocean". The backend of server is responsible for collecting and data processing.
Tests and System Quality Assurance for Military Services
Regarding the project the functional and regressive tests of applications for military services, navy and health service were performed, as well as the implementation of the changes indicated, which consequently enabled programmers to improve the quality of the system.
Scope of work:
Performing a number of functional and regressive tests of the systems
Systems’ quality improvement
Time and financial savings
Business Intelligence Solutions for a Construction Equipment Company
Design of a model and implementation of thematic data warehouses (Data Marts), which were optimized in respect of particular operation areas.
Scope of work:
Creation of model and implementation of thematic Data Marts, which were optimized for individual business activities
Improvement of reporting system by IBM Cognos implementation
Improvement of ETL processes, which are responsible for loading Data Marts from corporate data warehouse
Creation of interfaces (Oracle)
Programming of Data Marts on Data Warehouse second level
Provision of ETL processes (DataStage), Framework and reports (Cognos)
Reviews
the project
E-Commerce Dev for Fashion & Lifestyle Company
"JCommerce is always listening to improvements we want to do in the team."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
We are a big ecommerce company where we have developed most of our tech ourselves. I work as a Director on our Platform team responsible for strategy, organisation and recruitment
For what projects/services did your company hire JCommerce, and what were your goals?
We had a need to setup a new development team for a new project. The project was to replace our current third party ERP system with a custom made system tailored for our needs.
How did you select JCommerce and what were the deciding factors?
We interviewed a number of different development companies and JCommerce stood out as a good partner for us. Both in terms of travel times but also tech resource availability and good infrastructure already in place.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We developed the project within two years using PHP Symfony framework for backend and React/Redux for frontend. The system is completely web based and hosted in google cloud. We delivered the project within time and have since then gone into further developing the system.
How many people from the vendor's team worked with you, and what were their positions?
We had a pure development team of three backend developers in the beginning. On our end we had a developer/project manager/product owner who were responsible. The team has since then expanded as we found new good people to add to the team.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We have completely replaced our third party SAAS solution and created our own instead that is 100% integrated into the rest of the architecture. With this new system we no longer have bottlenecks in performance and can scale as much as we want. Due to this we have also added more teams to JCommerce and are now running four development teams with a total of 20 developers.
Describe their project management style, including communication tools and timelines.
We have daily stand ups and a Kanban setup where deploys are being done multiple times per day. We quickly gave deployment rights to the team to not slow them down and never regretted it. We use Slack and phabricator (facebook open source ticket system) for communication. Communication is key in all of our projects. The tighter we collaborate the faster we are and the more efficient the development is.
What did you find most impressive or unique about this company?
We interviewed a number of different development companies and JCommerce stood out as a good partner for us. Both in terms of travel times but also tech resource availability and good infrastructure already in place. The developers we have used have all been very good technically and JCommerce is always listening to improvements we want to do in the team.
Are there any areas for improvement?
We are very picky with our culture. We want to make sure the developers feel like they are working with family and that they should enjoy themselves and at the same time be challenged. This can be difficult sometimes with a remote team (and also not when they are directly employed) and we have worked a lot with JCommerce to improve this even further. We have moved far from a "normal" outsourcing team but also keep working on this very important area with the help of JCommerce.
the project
Development for Software Company
"They were flexible when changes occurred, and willingly took additional tasks we presented."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m a recruiter for a software company.
What challenge were you trying to address with JCommerce?
We needed help to continue building out an internal framework for a specific functionality in our application. The framework itself was designed by our engineers, we’ve partnered with JCommerce to implement our ideas and design into the product.
What was the scope of their involvement?
It was an internal project. Engineers from JCommerce partnered with our engineers to deliver defined functionality by programming, testing, documenting the solution, introducing improvements to the design, refining the scope of the project and being responsible for supporting the release.
What is the team composition?
They provided Java Engineers, frontend engineers, and a test Engineer, so we worked with six people in total.
How did you come to work with JCommerce?
JCommerce is well known on the local market so we decided to check their service.
What is the status of this engagement?
We hired them around October 2019, and are still working with them.
What evidence can you share that demonstrates the impact of the engagement?
Work done by the team was released to production environment iteratively, multiple times, always with high quality, with no escaped defects. Work was properly automated and documented. Delivery dates were met. Team Managers and project stakeholders were very satisfies with the progress of the work.
How did JCommerce perform from a project management standpoint?
They were flexible when changes occurred, and willingly took additional tasks we presented. They are easy to work with. Engagement from the engineers - Not only they delivery great quality, but after few weeks of working together, they have started coming up with architectural improvements, which brought great discussions and a lot of innovative ideas.
What did you find most impressive about them?
They were flexible when changes occurred, and willingly took additional tasks we presented. They are easy to work with.
Are there any areas they could improve?
I don’t think so.
Do you have any advice for potential customers?
No.
the project
Development & Testing Support for Technology Company
"Their specialists not only supported us but also identified some important problems."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
We develop AI-based voice bot and chatbot solutions.
What challenge were you trying to address with JCommerce?
They support our internal team with software development, testing, and maintenance.
What was the scope of their involvement?
JCommerce’s work is divided into maintenance, development, and testing. That includes code review, manual and automated tests, and performance testing.
What is the team composition?
We’re working with two people from JCommerce. One is a developer and QA tester working on the new version of our solution, and the second is a Java developer working with the maintenance team to solve problems reported by customers with the integration of our solution.
How did you come to work with JCommerce?
We’d had a previous collaboration with them, and we were quite satisfied with their work. Because of that, we decided to bring them in for our current project.
How much have you invested with them?
The cost of their services is around €10,500 (approximately $11,500 USD) per month.
What is the status of this engagement?
We started working with JCommerce in early 2020, and the collaboration is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
We’re satisfied with the collaboration. They've helped us improve our code quality by creating a better-functioning application. We’ve upgraded the libraries and tools used in the project, and we’ve improved software development and QA processes. They provided better know-how in the QA area, especially in test automation.
How did JCommerce perform from a project management standpoint?
The development team is working in an agile scrum methodology, with two-week sprints. The maintenance team is using the Kanban methodology.
What did you find most impressive about them?
Their specialists not only supported us but also identified some important problems, such as automated tests that required refactoring. The tests were taking too much time, and there was a need for data to compare the performance of the old version to the new system. The tools we were using required an upgrade to newer versions.
Are there any areas they could improve?
No, I can't think of anything.
the project
Cloud Consulting for Industrial Chemical Manufacturer
"I was impressed by their rapid and accurate communication."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am an external IT consultant at a rather small company that manufactures and supplies industrial chemicals in Central Europe.
For what projects/services did your company hire JCommerce?
We needed JCommerce to evaluate the trial version of JAMF Cloud and to buy licenses for our Apple devices.
What were your goals for this project?
Our goal was to setup the JAMF Cloud service so we could begin to enroll our Apple devices to this MDM and centralize the management of our Apple devices.
How did you select this vendor?
This vendor was recommended by JAMF itself as an implementation partner for our country.
Describe the project in detail.
We made some initial introduction calls and than we setup the trial instance of JAMF Cloud for us to evaluate. We evaluate the features of JAMF Cloud and than discussed the suitability of this solution. We were very satisfied with help and suggestions that JCommerce gave us, so we chose to implement the JAMF Cloud in our company.
What was the team composition?
We were assigned the project manager that was our primary contact, but during evaluation we were able to reach Apple specialists to discuss our technical needs.
Can you share any outcomes from the project that demonstrate progress or success?
Within couple of weeks we were able to fully evaluate the solutions and setup the necessary steps to final implementation of JAMF Cloud, which was finished in a couple months.
How effective was the workflow between your team and theirs?
We mainly communicated by e-mail and all communication was very fast and precise. In some cases we made necessary video calls.
What did you find most impressive about this company?
I was impressed by their rapid and accurate communication. Together with the technical knowledge that enabled us to quickly deploy the JAMF Cloud.
Are there any areas for improvement?
I have no suggestions for improvement right now.
the project
IT Management Service for Global IT Company
"We asked, they answered."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Senior IT Technician/Team Leader. I work in a global IT company with more than 2000 employees spread all over the world. We have offices on all the continents except Antartica.
For what projects/services did your company hire JCommerce?
We had to implement an administration tool for macOS management. In the list of tools there was Jamf Pro which in the end was our choice.
What were your goals for this project?
The goal was to have a central management point for all the macbooks we currently have in our company.
How did you select this vendor?
The vendor was selected as the one with the best quote and was the official vendor for our region.
Describe the project in detail.
We started with a PoC on cloud. Jcommerce gave us the license to test the solution as long as we asked for. We were not forced to finish in a certain amount of time like others would ask. The company was there for every our question, and believe me, there were a lot. After that we went for the real deal, we received all the needed in time and a Jump Start tutorial. We started with the cloud solution, but in the meantime we had to move to on-prem and Jcommerce were very helpful.
What was the team composition?
-
Can you share any outcomes from the project that demonstrate progress or success?
The outcome is that we now have Jamf Pro up and running and we have a very good deal with Jcommerce. :)
How effective was the workflow between your team and theirs?
The workflow was very nice and smooth. We asked, they answered. Simple as that.
What did you find most impressive about this company?
The will to help.
Are there any areas for improvement?
-
the project
Software Development Staffing & Support for IT Provider
“I really get the sense that they take care of their employees.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the head of software development for an IT service provider.
What challenge were you trying to address with JCommerce?
Although the labor market in Poland is quite restricted, we needed additional development resources. In particular, we were seeking senior Java developers in the region to help with the software we’re developing for internal use.
What was the scope of their involvement?
JCommerce provided two Java programmers who are currently helping develop our software. While they’re working in two separate teams here, they’re part of a larger scrum team that meets regularly. While they work remotely most of the time, they sometimes come into our office.
What is the team composition?
We work with the two senior Java developers.
How did you come to work with JCommerce?
We considered several other candidates but eventually chose JCommerce. We went through another selection process with the candidates within JCommerce.
How much have you invested with them?
We’ve spent somewhere between $100,000–$250,000.
What is the status of this engagement?
We started working together in December 2018 and the project is still underway. I hope to retain them, at least until the end of the year.
What evidence can you share that demonstrates the impact of the engagement?
We’ve been very pleased with the developers that JCommerce has provided. While we’re looking for a third candidate, we’re yet to find one that matches our expectations. The two senior programmers we do have serve as great team leads for our younger teammates. They’re also very communicative.
How did JCommerce perform from a project management standpoint?
While we manage the project, they’ve done well on a collaboration front. They get along very well with our own team and meet expectations. They’re also open to travel 60–100 miles to get to us, which we appreciate.
What did you find most impressive about them?
I really get the sense that they take care of their employees. Their management oversees the integration of their developers with our team and is sensitive to their needs. If something negative ever came up, they’d be quick to help us find new people.
In one instance, JCommerce reached out to us to organize IT meetings to help us promote our brand. Since we’re trying to gain more traction in our local market, we were very grateful for their efforts.
Are there any areas they could improve?
I have nothing negative to say about them.
Do you have any advice for potential customers?
I’d recommend being open to working with offshore resources. Don’t get hung up on finding a local resource, especially if it’s a restricted market. Working with someone remotely isn’t as stressful as it might seem.
the project
IT Services for a Tech Management Company
"Their team has a high-quality skillset."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the project manager for an IT service company.
What challenge were you trying to address with JCommerce?
We hired JCommerce to help with IT services.
What was the scope of their involvement?
The team at JCommerce developed ten different projects from scratch. They also provide server hosting.
What is the team composition?
We work with five .NET developers.
How did you come to work JCommerce?
We researched companies with a high level of skill at a reasonable rate.
What is the status of this engagement?
Our engagement with JCommerce started in 2015.
What evidence can you share that demonstrates the impact of the engagement?
Our team leader commented on how excellent everything they develop is. Their team has a high-quality skillset.
How did JCommerce perform from a project management standpoint?
All of the project managers are internal, and we have daily meetings with all of the developers.
What did you find most impressive about them?
Their team is full of developers that are quick to understand the context of the project.
Are there any areas they could improve?
There’s nothing they can do better. The only problem is that their team changes its rate at the end of the year.
the project
Staff Augmentation for CRM Software Dev Company
“They’re straightforward, honest, and easy to work with.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
We’re a cloud-based CRM business application provider. I’m in charge of software engineering at the company, so I handle engineering, operations, and QA.
What challenge were you trying to address with JCommerce?
We’ve struggled with finding developers that can take customer requirements and turn them into robust business applications using our framework. JCommerce helps us achieve that.
What was the scope of their involvement?
We have a customization engine within the application that makes use of PHP. We’ve built it so that customers and our team can customize the app themselves, without having to work through us. As we grow, however, we need more and more customization to be developed. Sometimes it’s bespoke and other times it can be reusable.
In their work with us, JCommerce typically takes on customer development projects through us and runs with them through to completion. If it’s a complex project, they work within a team. However, many of the projects we assign to them are relatively straightforward and can be done by a single person.
What is the team composition?
In the past, we’ve had up to three resources from them. Currently, we have one developer.
How did you come to work with JCommerce?
We were struggling to find a local resource, so we branched out into outsourcing. This was new to us. After doing research, we identified a few providers that fit the kind of organization we wanted to work with, narrowing it down from there. In the end, we decided on JCommerce. They were easy to work with and based in the EU, making our security-related concerns more manageable.
How much have you invested with them?
We’ve spent between $50,000–$200,000 on their services.
What is the status of this engagement?
We started working with them in January 2019, and the engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
We track the quality of their work as they progress through the project. We’re very happy with the engineer that’s currently working with, but we’ve also had issues with some of the engineers we’ve worked with in the past.
How did JCommerce perform from a project management standpoint?
We handle all the project management internally. The engineers we have from JCommerce work on teams that we manage.
What did you find most impressive about them?
They’re straightforward, honest, and easy to work with. When we’ve had issues, they’ve been quick to help us resolve them. They’re also helpful and able to drive projects forward when things are going well.
Are there any areas they could improve?
We’ve struggled with hiring and bringing in suitable candidates. I don’t have the answers, but it would be helpful if they could find a more effective way of screening qualified candidates. It’s difficult when we end up with candidates that aren’t suitable for the project after we’ve invested time in training them.
Do you have any advice for potential customers?
I would’ve spent a bit more time thinking about the onboarding and hiring processes. Originally, we assumed that the resources we would require already resided within the organization. The reality is that virtually none of them have been existing employees, and many of them have been hired afresh. That’s caused a significant hiring process that we weren’t expecting. The process was more difficult than we anticipated.
the project
Development for a Retail Tech Company
"Their work was well-received by the rest of our team."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CTO of a retail tech company.
What challenge were you trying to address with JCommerce?
We hired JCommerce to create a progressive web app for our users.
What was the scope of their involvement?
While developing the web application, the team at JCommerce focused on UX design and frontend development. They also completed backend development and configured the AWS. Using JavaScript and HTML, they built it from the ground up.
Their team also developed an API that allows external third-party integration partners to receive retail data. We said that we wanted an app that displayed retail data in an engaging way to users.
What is the team composition?
I’ve worked with quite a few members of their team. Our typical team consisted of a UX designer, frontend developer, and backend developer. We also had assistance with solution architecture.
How did you come to work with JCommerce?
We found them online.
How much have you invested with them?
We’ve spent between $50,000–$250,000.
What is the status of this engagement?
Our engagement with JCommerce started in March 2018.
What evidence can you share that demonstrates the impact of the engagement?
Their work was well-received by the rest of our team. They’ve also been helpful on the account management side. We perform the testing ourselves.
How did JCommerce perform from a project management standpoint?
We do the project management from our side, taking on the development resources. Our team does all the requirement analysis. The team at JCommerce meets all the deadlines we set.
What did you find most impressive about them?
They’re happy to help with upscaling and downscaling the team, starting and pausing various projects. Some other companies are probably not as flexible in terms of ordering the project on short notice. Their flexibility has been great for our startup.
Are there any areas they could improve?
No, I don’t think so.
Do you have any advice for potential customers?
Get in touch with them.
the project
BI & Software Development for AI Company
“They are a real value-add.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m a manager at an AI company.
What challenge were you trying to address with JCommerce?
We had a lack of business intelligence (BI) developers in our area. My company sought outside help on a project that we needed to start quickly.
What was the scope of their involvement?
Jcommerce helped us create a tabular model for a system’s reporting and analytics. They used Azure.
My company doesn't have much experience in the area of BI, and they also help with consultancy. We have a lot of discussions about architecture and areas of opportunity in analytics.
We also work with them in areas of more traditional software development. We work mainly in a Microsoft stack.
What is the team composition?
We work with 3–4 people.
How did you come to work with JCommerce?
One of my friends was very satisfied with JCommerce and recommended them. They had good quality and pricing. We tried them out with a small project, found they were very skilled, and decided to use them.
How much have you invested with them?
My company spends $20,000 each month.
What is the status of this engagement?
We started working together in February 2018, and the work is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
We’ve been able to meet our customer’s needs, and they’re very satisfied. Our customer appreciates that JCommerce provides new ideas and really knows the business. They are a real value-add. The team is very experienced, and they do high-quality work.
How did JCommerce perform from a project management standpoint?
We manage the project. From time to time, there are situations where we are in a bidding process and don’t know a certain technology. JCommerce has specialists and BI developers in every existing technology.
They give us status updates. Whenever there are problems, they respond quickly. At the end of the day, everyone is on the same page.
What did you find most impressive about them?
I value their BI skills the most. They have a good process for verifying the quality of the resources that they provide. I have a good relationship with them, and we understand each other.
Are there any areas they could improve?
They work remotely. At one point, there were 1–2 guys that weren’t engaging in the projects, but they were quickly removed. We weren’t charged for the hours that they spent in the project. We can trace when they’re not performing to our satisfaction. Those who don’t perform are very quickly removed from the team. From an ethical point of view, they are good and take care of it.
Do you have any advice for potential customers?
You need to be familiar with working with remote resources for IT projects and be okay with it. Develop a trusting relationship with their developers.
JCommerce managed to successfully develop and integrated the custom-made ERP system. The team conducted daily standup and utilized the Kanban setup. They were able to provide a tight collaboration that ensures faster and efficient development.