Advanced Web, Mobile Apps and Custom Software

ITRex Group is a full-cycle digital product agency offering a comprehensive range of custom software development and consulting services.

 

With over 10 years of hands-on experience under our belt, we are committed to delivering industry-specific solutions to large enterprises and middle market companies. Since 2009 we have delivered more than 300 projects to dozens of our clients including Procter & Gamble, Warner Brothers, Walmart, 21st Century Fox, Dollar Shave Club, Dog Vacay, Dun & Bradstreet, Ebooks, JibJab, to name a few.

 

Working at the intersection of business and technology, our team of top software experts is set to address the most complex business challenges to help scale up or build technical solutions that will bring business value.

 

With 200+ business analysts, project managers, software engineers, solution architects, automated QA engineers, R&D and DevOps specialists in the arsenal, ITRex is capable of providing cross-functional expertise across a wide range of services, particularly: 

  • Custom Software Development and Consulting
  • Web Apps Development
  • iOS, Android, cross-platform mobile development,
  • R&D
  • Systems Integration
  • QA Automation
  • DevOps
  • IoT
  • ML
  • RPA
  • Video Streaming
  • AI
  • AR/VR
  • Big Data 

 

To deliver robust digital products that scale with business and help companies meet the challenge of an ever-changing digital business landscape, our software experts are constantly on the lookout for new ways to make the most out of revolutionary technologies. 

 

ITRex is an official member of the Forbes Technology Council 2019. 

 

 

 

 
$10,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2009
Show all +
Minsk, Belarus
headquarters
  • 8B/1 Fabricius St, Room No.5/40
    Minsk, MI 220007
    Belarus
other locations
  • Kyrylivska St, 69
    Kyiv, KV 04073
    Ukraine
  • Santa Monica, 1640 5th Street, Suite 208
    Santa Monica, CA 90401
    United States

Portfolio

Key clients: 

Dollar Shave Club, Dog Vacay, Dun & Bradstreet, Ebooks, JibJab, Procter & Gamble, Warner Brothers, Walmart, 21st Century Fox

How DogVacay Connected Dog Owners and Sitters with an Android App Image

How DogVacay Connected Dog Owners and Sitters with an Android App

DogVacay is a marketplace that connects pet sitters and pet owners for boarding and walking services. The DogVacay app is an online community which connects dog owners and pet parents with more than 60,000 dog sitters who have five-star ratings and are part of the community across the U.S. and Canada.  DogVacay already had a mature, complex and feature rich application on iOS, but there was an increasing demand from their users

for an Android version of the product. To meet the demand of their users, ITRex built a fully functional Android app that has feature parity with its iOS counterpart. Its rich functionality includes connecting pet owners with pet sitters, managing bookings, processing payments and refunds, a full feature chat functionality, video updates and more. The app was featured in the Google Play store, boasts a 99.7 crash-free rate, and has garnered a 4.7 review average for its user-friendly design. See more details of the DogVacay case study: https://itrexgroup.com/uploads/case-study/1516886975_Dogvacay_ITRex_Case...
How JibJab Launched an Android App at Facebook Conference in just 4 Weeks Image

How JibJab Launched an Android App at Facebook Conference in just 4 Weeks

JibJab is a digital media company engaged in producing highly entertaining digital products like personalized eCards and branded videos, animations, Starring You!® videos, animated sticker-making and multi-platform learning programs, to name a few. JibJab was chosen to develop a showcase app for Facebook Messenger's debut at Facebook's annual conference F7.  ITRex had about 4 weeks to develop an Android version of the iOS

messaging app for personalized animated GIFs JIbJab already had at the time.


The application received over 100 000 downloads on Google Play within its first two months. For more information visit: https://itrexgroup.com/uploads/case-study/1532583675_ITREX_JibJab_casest...

How ITRex Helped Schooldata Get their Product Developed in Record Time Image

How ITRex Helped Schooldata Get their Product Developed in Record Time

Schooldata provides an authentic 360-degree view on schools and districts, from daycare through college, for individuals looking to find the most accurate information and the most genuine feedback. ITRex was assigned to develop a free web product available to public as an educational search engine that would return data on schools or districts based on user input.

ITRex came up with a comprehensive solution to build a

full-fledged website:
  • Set up Agile project management, which helped streamline UAT and optimize the product delivery process
  • Designed, built and integrated data storage solution
  • Integrated Elasticsearch to deploy fast search on the website
  • Implemented Levenshtein distance algorithm for fault-tolerant search  
How Dollar Shave Club Increased Sales with Their New Android App Image

How Dollar Shave Club Increased Sales with Their New Android App

Dollar Shave Club is a monthly membership service that delivers fresh, stainless steel razor blades and other personal grooming products to customers by mail. To get closer to their customers and help clients meet their urgent needs, Dollar Shave Club was looking to develop an Android version of the application.

ITRex was able to deliver on its commitment to build a high-quality Android app under tight deadlines. Just

60 days after launching the DollarShaveClub application for Android, they hit 50k+ downloads and got their app featured on the Google Play Store. The app is extremely stable and continues to be enhanced with new features.

To find out more, visit: https://itrexgroup.com/uploads/case-study/1533050258_DollarShaveClub_ITR...

How ITRex Helped Poplidays Drastically Increase their Turnover Image

How ITRex Helped Poplidays Drastically Increase their Turnover

Poplidays is a french vacation rental website offering rental properties managed exclusively by estate agents.


Poplidays' managers had to handle incoming request manually, which was very time consuming. To that end, Poplidays were looking for a new software vendor to automate their internal workflow.


To make things easier for the client, ITRex:

  • implemented a comprehensive
solution that enables automated processing of incoming requests
  • developed an order processing system that allows Poplidays to completely automate the process of submitting and checking new properties
  • designed a system that collects incoming bookings from the web-portal and equally distributes them among their managers
  • designed a new admin panel for the Polidays web-portal
  • improved the UX/UI and optimized both the the search feature and filters on the site

  • Results:

    • The new order processing system allowed Poplidays to grow the list of rental properties from 2K to 100K
    • Reduced the time it takes to process an order from one day to one hour
    • Poplidays increased their monthly turnover by more than 550%
    How RadPad Became the Highest Rated App for Apartment Rentals on Google Play Store Image

    How RadPad Became the Highest Rated App for Apartment Rentals on Google Play Store

    RadPad is a rental marketplace that enables renters to find an apartment, apply and pay their rent. It allows landlords to list apartments & homes, qualify applicants and accept debit and credit card rent payments. RadPad was looking for trusted mobile engineers who could take over the development of their Android app.

    ITRex’s developers inherited bad legacy code and had to fix all the stability issues left

    unresolved by the previous Android team. ITRex managed to find and fix key issues in the code base and deliver a stable redesigned version of the app within a short timeframe.

    Just 90 days after its launch, the RadPad Android app hit 100k+ downloads and made it into the top 50 lifestyle apps, which is a huge milestone for RadPad. 

    To find out more visit: https://itrexgroup.com/uploads/case-study/1533831921_RadPad_casestudy.pp...

    The HI-TAPO helps protect thousands of people from police brutality and violence in the USA Image

    The HI-TAPO helps protect thousands of people from police brutality and violence in the USA

    HI-TAPO is a monitoring and social networking app designed to provide immediate support for individuals interacting with law enforcement.


    Concerned about frequent police brutality cases in the USA, the client was looking to build a feature-rich, high-performing Android app to promote safe returns home, while also enhancing oversight of police activities. ITRex felt privileged to take on a project with such a

    high social value.


    ITRex was able to build a full-blown Android app that provides its users with a wide range of capabilities like live video streaming, sending “Notification letters” to a pre-programmed network automatically, tracking geolocation, mapping events, adding comments and leaving a review of the interaction. What’s more, the application has the ability to record video to local storage in the offline mode; the app then automatically uploads it to the news feed when the connection is restored. On top of that, we implemented a paid call center subscription feature to provide 24/7 live concierge support. To enable the above functionality, the app was integrated with 3rd party systems, specifically Stripe, Twilio SMS API, Bambuser’s mobile live-streaming solution, Google and Facebook (for logging in to the system).

    Haulynx enjoys an unmatched user experience across their both web and mobile applications Image

    Haulynx enjoys an unmatched user experience across their both web and mobile applications

    Haylinx is a logistics company committed to building a large IoT network for transparent connections between Shippers, Brokers and Carriers to bring efficiency and automation to the transportation industry.


    Haulynx was referred to ITRex by our client Lucky Day while looking for a highly-qualified team of front-end design and development experts to redesign their web and Android/iOS applications intended to

    manage multiple freight transportation and logistics needs.


    First and foremost, ITRex implemented Agile project management to optimize the workflow and project delivery, which helped accelerate time-to-market. It took us 6 months to refactor the application architecture to make it more scalable and completely revamp the web application interface and the mobile app UI/UX design.


    What’s more, ITRex developed and implemented the Haulynx load distribution capability that enables carriers to search for loads based on search parameters or receive free load offers matched to their specific preferences.


    The Lucky Day gaming app hits millions of downloads and daily active users Image

    The Lucky Day gaming app hits millions of downloads and daily active users

    Lucky Day is a free mobile gaming app that allows users to win real money and earn rewards daily. 


    The client was looking to design a free sweepstakes App for Android and iOS that would provide its users with game functionality like daily lotto, scratchers and raffle games.


    ITRex was able to develop a high-performance scalable app capable of handling millions of concurrent requests at a

    time. The app was integrated with multiple 3rd party APIs: payment systems (PayPal), ordering engines (Zinc), ad networks (Fyber, AdColony and TapResearch).


    To enhance the app’s viral performance, we embedded such viral features as an in-app referral program, social feed and leaderboard. The money-making functionality of the app makes it an appealing target for scammers. To that end, we developed an anti-fraud system to help the client prevent fraudulent activities in no time.


    What’s more, ITRex set up a 2-week release cycle, with each release bringing both new features and performance improvements. As a result, the application has seen millions of downloads and daily active users since its launch.


    QA automation reduced time-to-market from 4 weeks to 2 days Image

    QA automation reduced time-to-market from 4 weeks to 2 days

    Setup and run Auto QA program for WorkFusion team - one of the leaders of Robotic Process Automation market.

    Challenges:

    - Align vision and approach of 15 teams and sub products

    - Design AQA framework for different type of products: web / desktop, API, data, integrations

    - Integrate new approach to existing workflows without interrupting development

    Results:

    - Consolidated strategy for all

    development and AQA teams (about 15 teams and 80 people)

    - Help with hiring and training of 15 AQA specialist (mixed team of ITRex and WF)

    - Developing 2k+ auto tests, including end to end and integration test

    Reviews

    Sort by

    Business Analysis & App Dev for Social Justice Startup

    "My project manager went above and beyond the call of duty."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    May - Nov. 2018
    Project summary: 

    After completing a business analysis, ITRex Group was tasked with developing a user-friendly mobile application with video and GPS capabilities. They also built an admin panel and billing system within the app. 

    The Reviewer
     
    1-10 Employees
     
    Mission Viejo, California
    CEO and Founder, Social Justice Startup
     
    Verified
    The Review
    Feedback summary: 

    The product scaled significantly with over a hundred users. ITRex Group delivered a quality app with minimal bugs. Their team was invested in the success of the project, producing work on time and within budget. Their project management style was also excellent. 

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I am the founder of a social justice startup.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire ITRex Group?

    We hired the ITRex Group to complete a business analysis and customer software scope.

    What were your goals for this project?

    Develop a user-friendly mobile app to stream video, send text and emails, establish a GPS location audit trail, and tie into a back-end admin panel, customer service center, and stripe billing system — all on a budget.

    SOLUTION

    How did you select this vendor?

    I completed a formal RFP and selected ITRex Group after consulting with several onshore and offshore custom software shops in the US, India, Argentina, and former Soviet Union countries.

    Describe the project and the services they provided in detail.

    An excellent business analysis case to help develop an MVP for launch and custom software solution from soup-to-nuts.

    What was the team composition?

    I managed the product for my company. A mentor provided technical assistance and insight. ITRex Group provided project management, all coding, QC, and testing, and launch support and coordination with all third-party services.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    The product has scaled well from zero to several hundred users with very few bugs, none significant. I have been very pleased. I'm raising a seed round on the strength of our launch.

    How was project management arranged and how effective was it?

    Project management was excellent. My project manager went above and beyond the call of duty.

    What did you find most impressive about this company?

    I have managed technical projects for larger organizations in my professional life and rarely have I been satisfied. ITRex Group came in on budget and in a reasonable time frame given our challenges in the process. ITRex Group has a sincere investment in my success that goes beyond our business relationship.

    Are there any areas for improvement?

    I feel very comfortable airing concerns as they arise and we have quickly settled differences and concerns in a true win-win fashion.

    5.0
    Overall Score I'm a fan.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      Very good. I live on the Western seaboard and had morning to work and schedule with IT Rex.
    • 5.0 Cost
      Value / within estimates
      Very competitive for work in their region of the world and a discount vs getting similar work in the US.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      I have done so on several occasions.

    Code Review & Consulting for Car Buying Application

    “They're very thorough and detailed. … We were happy with their work.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Sept. - Oct. 2018
    Project summary: 

    After reviewing the code on the existing website, ITRex Group pointed out the gaps and developed recommendations on how to take the site to the next level.

    The Reviewer
     
    11-50 Employees
     
    California
    Owner & Founder, Car Buying Company
     
    Verified
    The Review
    Feedback summary: 

    The in-house team found the analysis of the code and the recommendations very valuable. Experienced and knowledgeable, ITRex Group met all needs, while their commitment and exceptional communication skills made them a reliable partner.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I'm the owner of a company that buys cars from people.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with ITRex Group?

    Our website was essentially a prototype, so we wanted to take it to the next level. We were looking for a company to review the code for us.

    SOLUTION

    What was the scope of their involvement?

    Our website is built in WordPress and has a lot of custom PHP and Java, so ITRex Group reviewed all the code and let us know if there were any gaps or errors. Then, they provided their suggestions on how to rebuild the site. It was a very collaborative process, so we had a lot of back and forth communication.

    What is the team composition?

    I worked with their owner, a project manager, a sales person, and an IT specialist.

    How did you come to work with ITRex Group?

    They had good reviews on Clutch, an impressive portfolio, and previous experience in the automotive industry. Also, I liked the fact they're from Belarus, so I gave them a chance.

    What is the status of this engagement?

    We worked with them between September–October 2018.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    We found their feedback and analysis of all the technology very valuable. Based on their recommendations, we'll need to rebuild the website from scratch. We were happy with their work.

    How did ITRex Group perform from a project management standpoint?

    They were very responsive and delivered everything on time. They're great communicators and were willing to work with our schedule despite the difference in a time zone.

    What did you find most impressive about them?

    They're very thorough and detailed. They invested their time in developing the recommendations that would work best for our company.

    Are there any areas they could improve?

    No. I was happy with everything.

    Do you have any advice for potential customers?

    Communicate clearly to them what you want to accomplish.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Web Development for Cloud-Based Real Estate Platform

    “They were conscientious and kept to the established schedule and budget.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Mar. 2016 - Ongoing
    Project summary: 

    ITRex Group developed a website and cloud-based platform from the ground up. The platform features user-friendly communication functions, allowing relators to easily lease properties.

    The Reviewer
     
    1-10 Employees
     
    Millburn, New Jersey
    Michael Nachtome
    Founder & CEO, CRERAYS
     
    Verified
    The Review
    Feedback summary: 

    Since its launch, the platform has earned a dedicated user network, leasing more than 20 million properties to date. ITRex Group fulfilled all design and technical requirements, adhered to timelines, and delivered the project within budget.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I’m the founder and CEO of CRERAYS. We’re a cloud-based platform designed to facilitate leasing for commercial real estate.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire ITRex Group?

    I approached them to design and develop the entire website and cloud platform from scratch.

    What were your goals for this project?

    I wanted to have a fully functional site and communication tool, which, to the best of my knowledge, was the first of its kind in our industry.

    SOLUTION

    How did you select this vendor?

    I received recommendations for several companies and vetted them. After interviewing the principals at ITRex Group, I found them to be the most honest and intuitive. It was easy to get along with them.

    Can you go into detail about the services they provided and the scope of the project?

    I provided information regarding my vision and concept for the site. After explaining my requirements, they designed and developed the platform, integrating all of the requested communication tools. They're currently in a support and maintenance role.

    What was the team composition?

    The team consisted of a senior project manager, a project manager, and associate developers. I worked directly with the senior project manager and project manager.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    Because our business is completely web-based, we needed a functioning site to be viable. The platform works as expected and now boasts a thriving user base. We've helped lease over 20 million square feet so far.

    How was project management arranged and how effective was it?

    The project management was great. They were easy to communicate with, and we had scheduled chats on Skype. They were also extremely responsive to my emails.

    What did you find most impressive about this company?

    They were conscientious and kept to the established schedule and budget.

    Are there any areas where they can improve?

    In terms of the development, they couldn’t have done better. However, since they’re a foreign company, it was a little inconvenient to submit payment via wire transfer. It’s not a huge hurdle, but I would’ve appreciated an easier payment mechanism, even to a U.S.-based bank.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      I’ve already recommended them and will continue to do so.

    Outsourced Development for Enterprise Tech Firm

    “They are our preferred vendor for software development.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $200,000 to $999,999
     
    2013 - Ongoing
    Project summary: 

    Subcontracted resources from ITRex Group augment an internal team and expedite the development of digital solutions.

    The Reviewer
     
    201-500 employees
     
    Chicago, Illinois
    Principle Architect, IT Consulting Company
     
    Verified
    The Review
    Feedback summary: 

    ITRex Group excels at delivering top-notch results within a limited time frame. Their expertise, reliability, and pricing have led to a long-term collaboration.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the principal architect at an IT consulting company.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with ITRex Group?

    During crunch time, we need additional software developers to help our in-house team.

    SOLUTION

    What was the scope of their involvement?

    They help us with various projects, including frontend and mobile development. We’ve used Java and .NET.

    What is the team composition?

    Yury (Co-founder, ITRex Group) is my point of contact. We don’t engage their project managers, as we only ask them to provide software developers.

    How did you come to work with ITRex Group?

    I had a personal relationship with Yury, whom I’ve known for the past 20 years.

    How much have you invested with them?

    So far, we’ve spent between $250K-$500K on their services.

    What is the status of this engagement?

    We started working together in the summer of 2013, and the work is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    They’ve helped us deliver our projects on time, including those that had to be completed within two months.

    How did ITRex Group perform from a project management standpoint?

    They’ve delivered within the dedicated time frame and budget. We communicate via email and Skype.

    What did you find most impressive about them?

    They are our preferred vendor for software development because of their quality and price.

    5.0
    Overall Score I have no concerns at all.
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
      It’s perfect.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    App Development and IT Services for Healthcare Company

    "ITRexGroup developers were experts in their trade. They knew their stuff and learned new skills quickly."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Jan. 2017 - June 2018
    Project summary: 

    ITRex Group provided a 360-degree IT service including custom software development, infrastructure support, and database analysis.

    The Reviewer
     
    11-50 Employees
     
    Austin, Texas
    Jeff Block
    VP of Process and Technology, PotentiaMetrics, Inc.
     
    Verified
    The Review
    Feedback summary: 

    The development ITRexGroup provided was critical to advancing the project to the next level. The team was responsive, were always available, and worked efficiently. Despite a language barrier, they proved themselves to be excellent communicators.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I am the CTO of PotentiaMetrics, an advanced healthcare analytics company. I oversee all technology and software development. We deliver actionable insights to our customers that improve patient outcomes, accelerate contribution margins, and decrease healthcare spending.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire ITRex Group?

    We primarily hired them to assist with the development of our patient reported outcomes data gathering tool called MyPROSE. We also needed assistance with our infrastructure and database work.

    What were your goals for this project?

    We wanted to move the tool from v2.0 to v4.0 and implement critical new features desired by our customers and sales team.

    SOLUTION

    How did you select this vendor?

    I had a previously-existing relationship with ITRexGroup, having worked with them on other projects. They are a trusted partner for offshore development and testing expertise.

    Can you go into detail about the services they provided and the scope of the project?

    ITRex Group developed custom software development using PHP and JS. They provided infrastructure support through Amazon Web Services (AWS). They also performed database analysis using SQL Server, MySQL, and Amazon Relational Database Service (RDS). 

    What was the team composition?

    We mostly worked with a single developer but had additional resources for database work depending on our need.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    MyPROSE was one of our flagship products, and ITRexGroup was instrumental in moving us forward to the latest part of our product roadmap. Their code was readable and well documented. We are exceptionally pleased with their work and the results of this project.

    How was project management arranged and how effective was it?

    This project was critical for our small company, so I directly managed ITRexGroup development resources. They worked quickly and updated us frequently. Their developers and company leaders were universally available. They went out of their way to make sure I have what I need. From our perspective, the whole process was extremely effective.

    What did you find most impressive about this company?

    ITRexGroup developers were experts in their trade. They knew their stuff and learned new skills quickly. They listened closely to our feedback and worked hard to understand our requirements. They even improved their English language skills to better communicate with us. They were thorough and pushed back on bad decisions. I loved working with these guys.

    5.0
    Overall Score They are my trusted, go-to offshore development partner.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They make it easy.
    • 5.0 Cost
      Value / within estimates
      We all want work to be cheaper, but they were affordable and well worth the money spent.
    • 5.0 Quality
      Service & deliverables
      They worked fast with only a few defects.
    • 5.0 NPS
      Willing to refer
      I already have several times.

    Android & iOS Development for Mobile App Game

    “The quality of the code is solid."

    Quality: 
    5.0
    Schedule: 
    4.0
    Cost: 
    4.0
    Willing to refer: 
    4.0
    The Project
     
    Confidential
     
    Feb. 2016 - Ongoing
    Project summary: 

    ITRex built Android and iOS mobile applications for a gaming company, working first on the Android application and then bringing in more backend engineers for the iOS version, later also providing QA services.

    The Reviewer
     
    1-10 Employees
     
    Los Angeles, California
    CEO, Lottery Themed App
     
    Verified
    The Review
    Feedback summary: 

    The apps built by the team are high-quality, with good coding. ITRex communicated well throughout the project, setting clear deadlines by using Jira to manage the tasks, and providing detailed feedback at all times.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    We’re in the mobile sweepstakes space, gamifying the sweepstakes experience by providing our audience with daily lotto and scratch cards to play and win real cash and prizes. I’m the CEO.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with ITRex?

    We approached them because we were looking to quickly develop our product. They had the resources available and provided us with the opportunity to quickly grow our team offshore and move fast. We had in-house developers but needed additional developers to augment our internal team. 

    SOLUTION

    What was the scope of their involvement?

    They helped develop our mobile app for Android and iOS. We started off on the Android app and they did really well. We decided to bring on some additional iOS developers, as well as additional backend engineers. From there, we brought in a QA [quality assurance] and a project manager. It’s been a great relationship. We even recently went and visited the team in person. 

    What is the team composition?

    It’s ranged from 5–10 people on the team. There are mobile developers, backend developers, project management, and QA resources.

    How did you come to work with ITRex?

    We found them through a friend in Los Angeles. We selected them because we saw their previous work and they made it really easy to communicate. We trusted them early on and built the collaboration from there. We tried another developer but they weren’t as professional and they didn’t build good technology at all. That’s why we decided to move to ITRex.

    What is the status of this engagement?

    We started working together in February 2016 and the work is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    The quality of the code is solid.

    How did ITRex perform from a project management standpoint?

    They do a great job at hitting our goals and meeting deadlines. We use Jira to manage the tasks and the project and they assigned a project manager to us. 

    What did you find most impressive about them?

    They’re great communicators. Their communications are always very detailed. 

    Are there any areas they could improve?

    They could be more in tune with the top technologies to work with.

    4.0
    Overall Score
    • 4.0 Scheduling
      ON TIME / DEADLINES
    • 4.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 4.0 NPS
      Willing to refer

    Frontend iOS Design & Dev for Social Platform

    "Their quality of work, attention to detail, and level of their skills are unparalleled and unmatched."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Aug. 2016 - Ongoing
    Project summary: 

    ITRex provided frontend dev services for a new social app, reworking its wireframe and entirely rewriting code. The app was built for iOS, with an Android version forthcoming.

    The Reviewer
     
    1-10 Employees
     
    San Francisco Bay Area
    Mostafa Sorkhabi
    Founder, Liveseen Inc.
     
    Verified
    The Review
    Feedback summary: 

    The team is attentive, accommodating to concerns, and collaborative with the in-house backend team. Though the app only recently launched, users are steadily coming onboard, and there are plans for updates and new features.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    Happenly is a location-sharing social network that allows you to see what's happening nearby and see your friends in real time on a live map. Users can interact with their surroundings, purchase tickets, order Uber or other services, and use Yelp, all within our app. It's a product of Liveseen Inc., of which I'm the CEO and co-founder.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with ITRex Group?

    We couldn't find a solid coder to take on the complexities and the sophistication of our software. ITRex showed us that they could be sufficient and provide us with high-quality work at a reasonable price.

    SOLUTION

    What was the scope of their involvement?

    They've taken our project from A to Z. They took our previous wireframe, stripped down the old code, and rewrote it from scratch. They also helped us with design work. The backend work is done here by our CTO, who is a local engineer. They built us an iOS application, and they've told us that they can provide support to transfer over to Android once they're ready.

    In Happenly, the user interacts with other users and posts from places such as businesses, restaurants, and live events. They can order Uber, who is our partner, and interact with their friends in real time. We have a private live chat feature for group chats or one-on-one. We have plans to include event ticket and merchandise purchases.

    What is the team dynamic?

    We have 3 people involved with the project: the project manager, who is U.S.-based and the front person for the company; the project manager lead, who is in Ukraine where they're working; and our lead coder, who is the most important person in this project because he does all the work. We're in constant communication and contact with him.

    How did you come to work with ITRex Group?

    There was a good list of companies we were considering, as there are many that provide this type of service. ITRex immediately understood our technology and showed that they were capable of handling this type of project without hesitation. They understood it, were available, and were able to communicate not only with us but our CTO as well for the backend, and that synergy was important.

    How much have you invested with them?

    I've spent around $25,000 with them.

    What is the status of this engagement?

    We've been working with them since August 2016. We're very happy and satisfied with their work. They're going to handle some updates that we want to push.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    We were able to validate exactly what we wanted to do by getting the app approved by Apple, and now we're in the App Store. Users are coming on board, and once able to use it and know what to do, they start to use the app for what it does. All these are positives, validation points. From that, we're going to move on and build up from where we started.

    How did ITRex Group perform from a project management standpoint?

    The time difference hasn't been an issue or roadblock in any way because they're very attentive, always readily available to us via Skype, phone, or email. They are hands-on, efficient, and get a lot of work done in little time.

    They also don't waste time. They get back to us not only when it's pressing, but when we have general questions, they respond within the hour, which we like.

    What did you find most impressive about them?

    Their quality of work, attention to detail, and level of their skills are unparalleled and unmatched. The work they've provided so far, regarding engineering and coding, is superb.

    Are there any areas they could improve?

    They've hit the nail on the head with every problem we've had. My only issue with them is they like to get paid up front. But based on the work they've provided and its quality, we don't mind because they're consistent and provide exactly what we anticipated or requested.

    Do you have any advice for potential customers?

    Trust them: the process, their skills, and experience. Give them a shot. We've been through many bad engineers and teams that were not responsive or skilled enough, and ITRex, for what they charge and the work they provide, is a win-win. Don't hesitate, but go all the way because they've proven themselves time and again.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    MVP App Dev for Television-based Service

    "The app received 4 to 5-star ratings on the App Store and Google Play, [and] won a $15,000 contest."

    Quality: 
    4.0
    Schedule: 
    3.5
    Cost: 
    4.5
    Willing to refer: 
    4.0
    The Project
     
    $50,000 to $199,999
     
    Nov. 2015 - June 2017
    Project summary: 

    ITRex developed an MVP for iOS/Android meant to simulate the experience of viewing live TV. Separate efforts focused on prototype enhancement.

    The Reviewer
     
    1-10 Employees
     
    Los Angeles, California
    Founder, Showgo
     
    Verified
    The Review
    Feedback summary: 

    Developers offered thorough feedback and education. The app’s usability accrued excellent feedback on social media and in the press, and won a notable competition. Adhering to the majority of tickets and sprint, following scrum, and putting out regular new releases solidified project success.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the founder and head of product at Showgo. We're no longer operating, but our app let users chat about  TVs they’re watching, and all comments were timed to episodes to prevent spoilers.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with ITRex Group?

    Having never built an app, we needed iOS and Android versions developed from the ground up.

    SOLUTION

    What was the scope of their involvement?

    We spent 3–4 months building the MVP, which was sufficient for iOS and met our standards. We then started development work on an hourly basis after iterating a version with ITRex that was created by a different designer.

    Showgo recreates the excitement of live-tweeting a TV show, even when watching a recorded episode at a later date. The app features a sync button, akin to Shazam, that “listens” to an episode. After identifying the episode, it provides timed details about exact moments and shows corresponding comments from other users.

    The most challenging facet of development was the syncing mechanism, which worked with Gracenote, our audio fingerprinting vendor. Getting the app to listen to, identify, time, and attribute comments to a show was a very technically involved step.

    What is the team dynamic?

    We worked with a 6–7 member development team. We started with a project manager, a backend engineer, frontend engineers for both iOS and Android, and 1–2 QA's. As our project expanded, we eventually brought on a second project manager.

    How did you come to work with ITRex Group?

    A friend in L.A.’s entrepreneurship community suggested hiring ITRex Group for development.

    How much have you invested with them?

    We paid them about $175,000.

    What is the status of this engagement?

    Our project lasted a year and a half, from November 2015 to June 2017.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    I measured success based on their ability to adhere to the majority of tickets and sprint in our region, and regularly put out new releases. Since I’m not an engineer, it was difficult to assess the quality of their work. I focused mainly on the app’s usability, and occasionally sought the opinion of a consultant.  

    User feedback is overwhelmingly positive, especially through social channels like Twitter. Active users gave four- to five-star ratings on the App Store and Google Play. The app was  featured in Entertainment Weekly, and won a $15,000 contest for USC entrepreneurs.

    How did ITRex Group perform from a project management standpoint?

    In the beginning, they were regimented and organized, but we experienced some difficulty as time went on. I notified them whenever I felt the project was getting derailed, changing hands too often, or the sprints weren't being adhered to. In response, they would do everything in their power to continue functioning at a high level. 

    What did you find most impressive about them?

    Their team was very efficient and effective, and their ability to observe Scrum was admirable. Their greatest strength is educating customers who have no experience developing an app. Their greatest strength is their patience to educate someone who've never developed an app before. They had the patience to teach me how to write things I’d never endeavored, like tickets and detailed technical specs.

    Are there any areas they could improve?

    I've had occasional reservations about their rate of progress. To their credit, they mitigated this problem by assigning a new project manager to the team. 

    Advice for potential customers?

    It would be helpful to have a manager exclusively devoted to product. I struggled with this task, because my attention was spread thin. As difficult as it can be to independently lead a team of eight developers, it’s critical to consistently move forward with them all. If not, they’ll need to seek other contracts, and you’ll lose them. Another suggestion is limiting the scope of work. This is advice applies to everyone not exclusively for ITREX. You can’t expect things to progress smoothly without a flexible team that’s capable of supporting the desired features.

    5.0
    Overall Score
    • 3.5 Scheduling
      ON TIME / DEADLINES
    • 4.5 Cost
      Value / within estimates
    • 4.0 Quality
      Service & deliverables
    • 4.0 NPS
      Willing to refer

    Mobile App Dev & Integration for Parking App

    "It’s pretty difficult to find people you know and trust, and I would totally use these guys again."

    Quality: 
    5.0
    Schedule: 
    4.0
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    2015 - Ongoing
    Project summary: 

    ITRex designed and developed a parking payment mobile app on iOS and Android. They created backend portals and an API integration and now serve as support.

    The Reviewer
     
    11-50 Employees
     
    USA
    Founder, Parking Payment App
     
    Verified
    The Review
    Feedback summary: 

    The app has over 99% reliability and had the highest number of 5-star reviews for it's market. ITRex successfully managed the difference in time zones. They were trusted to take calls with customers and remain a valued partner to the client.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the founder and CEO of a mobile application that lets motorists to pay for parking.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with ITRex?

    We needed a more hands-on deck and a new version of the application. It’s a mobile web, back-end dashboards, and API integration.

    SOLUTION

    What was the scope of their involvement?

    They were taking over the entire work of the product. We signed on a new client; they would implement the technology needed to make sure that they’re good to go. We finalized everything, but they would do a mock up design, new mobile applications, new backend portals, one API integration and make some new developments for the system in whole. Now they are just support. It was a whole new application, available for iOS and Android.

    We worked with a project manager, a QA, an iOS and Android developer and a back-end developer. Version 1 that we had was basic, version 2 that we created was pretty complex. We had a vision, and they implemented it, but definitely it was no walk in the park.

    How did you come to work with ITRex?

    I was referred to them from someone else that used their services. We looked but trusted more a referral than trying to find it on my own.

    How much have you invested with ITRex?

    We spent more than $50,000.

    What is the status of this engagement?

    It’s being a long time, not sure about the date. It started on 2015, but they still do the maintenance and support.

    RESULTS & FEEDBACK

    Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

    I think it’s over the 99% reliability, which is huge for mobile applications. For our market, we had most five-star reviews on the app store, can’t remember exactly how many, but it was pretty significant.

    The difference between the first version of the application was huge. The interface, the functionality, the way we communicated with the (06:57 inaudible), our integrations, pretty much everything was new.

    How did ITRex perform from a project management standpoint?

    They were really good; they even took phone calls with our clients. The communication was streamlined through one person. The time change is difficult to overcome, but they were very good regarding scheduling.

    What did you find most impressive about ITRex?

    In the world of looking for outsource development, it’s pretty difficult to find people you know and trust, and I would totally use these guys again.

    Are there any areas ITRex could improve?

    Not really. The only issue we had was time difference, but you are going to get that anywhere.

    5.0
    Overall Score
    • 4.0 Scheduling
      ON TIME / DEADLINES
    • 4.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Development For Hospital Hygienics Company

    "[W]hen you hire them, you're actually going to get something valuable."

    Quality: 
    4.5
    Schedule: 
    5.0
    Cost: 
    3.5
    Willing to refer: 
    4.0
    The Project
     
    $10,000 to $49,999
     
    May 2016 - Ongoing
    Project summary: 

    ITRex Group provided resources to build a company's platform and Android app. The project included JavaScript, back-end development, project management, and as-needed maintenance.

    The Reviewer
     
    1-10 Employees
     
    Los Angeles, California
    Daniel Schuler
    CTO, Hyginex
     
    Verified
    The Review
    Feedback summary: 

    All services have been satisfactory. ITRex Group impressed by rapidly addressing any personnel issues, completing tasks in a timely manner, and prioritizing complete customer satisfaction. Direct and consistent contact with developers created a transparent, productive relationship.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Please introduce your business and what you do there.

    The company is in the healthcare industry with a focus on hygienics. We monitor the hand washing of hospital staff to ensure that their hospitals are compliant with all required cleanliness and hygienic standards and procedures. We have many mobile and remote devices and those communicate with each other and then collect that information back into the cloud. Then, we analyze that information and provide data, graphs and so forth on that hospital's performance. I am our company's chief technology officer.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with the ITRex Group?

    We needed a couple of developers to build out different parts of our platform and our Android app. We needed developers who could work on a flexible schedule right away. We have many different components, so we needed someone to do a bit of Android work, some JavaScript work and some work on both the front-ends and back-ends of our platform. These tasks change a bit from time to time, so we hoped to get a pool of people who could switch from one specialty to another. We're too small to hire a dedicated person for each goal, so we thought outsourcing would be the best way to go.

    SOLUTION

    What was the scope of their involvement?

    Although they have offshore developers in Belarus and Ukraine, I mainly worked with the team and team leader here in Santa Monica. They set up all the contacts for us, and we can reach them via Slack, create tickets and set them up with GitHub. They have made it easy to reach them. They handle weekly reports and billing – all those issues. We worked with four main developers and another one who did a bit of technical work and some management.

    One of the big benefits of working with the ITRex Group is that they make sure the right work is being done at the right time by the right people. They bridge the gap between the fact that we're here and their developers are offshore. We still want to be able to get quality work and have some assurance that things are going to work out.

    I think that's the biggest value, knowing you can hire the people we need. This is much better than finding individual people directly on Elance [now Upwork] and not knowing if the project is going to be outsourced again, if they're committed to it or what the quality of the work is that they will do.

    How did you come to work with the ITRex Group?

    I've worked with them previously. When I started as CTO, we needed some developers. We considered getting someone local, but then decided to try outsourcing since it's obviously a less-expensive solution. We figured we'd give it a try and see how it goes. Right now, I think we have three or four people working for us, and it only costs roughly what one and a half or two people would cost here.

    How much have you invested with the ITRex Group?

    We've spent about $10,000 a month for three or four months.

    What is the status of this engagement?

    We have the ability to hire a developer full time and, at the end of the month, they bill us. They could work overtime, of course, but we tell them to work 40 hours a week and stop after that. They're available for more hours, but we figured people are more productive when you work only 40.

    We don't have an end date. We're just trying to build an entire product. If anything, I think we have greater ambitions to keep building. The more we build, the more we think of what we can build. I think an end date may be when we get big enough that it makes sense to get a couple of local people. Maybe at that time, we would need to scale back how many people we have remotely. I don't really foresee us having to scale that back down to zero, especially because they have a couple of people that are dedicated to us, and they keep on working on the same pieces over and over again, so they know those pieces well.

    RESULTS & FEEDBACK

    Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

    They're very proactive about closing tickets. Even if I need to have a conversation on Skype or over the phone, they're very good about taking the task I describe verbally, creating a ticket from my description and tracking the progress. It is very easy to see what's being done, and that's quite nice.

    In one case, we had a developer who didn't work out. ITRex quickly took care of that and did a good job. They gave us some free time to make up for that problem, so everything worked out for the best. That sounds like a negative, but I think the way the problem was handled worked out well. That's exactly the kind of problem that mitigates any issues working with someone remote.

    That's probably the biggest selling point – knowing that when you hire them, you're actually going to get something valuable. You can use the deliverables and not be stuck with something that doesn't give you anything.

    How did the ITRex Group perform from a project management standpoint?

    In some cases, they'll do the project management. They'll be more hands-on, create tickets and manage details. In our case, we do the project management ourselves because we know what we want. We're involved in creating our tickets and breaking everything down. We don't use them much in terms of their project management. I think we only talk to the management side if we have an issue. We try to minimize that as much as possible.

    What did you find most impressive about the ITRex Group?

    I think it's the accountability. I've worked in other companies where we've had a consultant come in and do work for us, the work was generally quite bad but there was no accountability for the code quality. We never knew who was doing the work. We never had any contact with the individuals doing the work, and it was all run through a couple of layers. We'd wish we could just talk to the developers and actually communicate with them, get them to understand what we're asking for. We would just end up with something we didn't want and have to rewrite 80 percent of the code anyway. Those were poor experiences.

    I think the difference here is we can talk directly to the developers, have daily Skype calls, have them on Slack, communicate with them, and create tickets. It's like working with an individual we know. They just happen to be somewhere else. I think that's why it works. We can keep talking to that person. That person can learn about our business and what we're trying to build. I think that's the only reason it does work. In general, this kind of thing is difficult to pull off successfully.

    Are there any areas the ITRex Group could improve?

    I think the organization in Belarus isn't quite as accountable or responsive to issues as the group here is. My review is about our group and how they are doing business here. I think they have a sister company in Belarus, and they are a little bit less helpful responding to things. If it came down to just them being over there and us not having any kind of local support, I don't think we'd be able to make it work. It's good enough because they have the team leader here, and that's what makes it work. When we did have that one issue with the developer, Belarus wasn't especially helpful until he actually stepped in and fixed the problem for us.

    4.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They’re pretty on point with that.
    • 3.5 Cost
      Value / within estimates
      They're certainly cheaper than having a local developer but, in terms of outsourcing, there are people who charge less.
    • 4.5 Quality
      Service & deliverables
      I think the code delivered is very good. I’m happy with the work that’s being done. We’re creating something we can build on.
    • 4.0 NPS
      Willing to refer
      I would refer them if I think that’s the kind of thing that my friend or colleague would be able to use. Using an offshore developer is not the right answer for everyone. It requires more discipline.