Masters of Matching Technical Skills & Commitment

IT Master Soft is a professional web and mobile app development company with over 7 years of experience. We started as a small team and since that time we have gone from a small agency to an international company with representative offices in several EU countries.

 

During our work we have become a reliable IT partner for many startups and existing businesses that need to support their existing projects or develop new it solutions to improve the operation of their business.

 

Our team always uses the best practices, up-to-date technologies. We are fully focused on your project. We offer smooth start and a project transparency.

 
$5,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2012
Show all +
Zaporizhzhya, Ukraine
headquarters
other locations
  • Vasil Aprilov, St 16, fl 3, off 1
    Burgas 8000
    Bulgaria
  • Gallandiweg 2
    Berlin 14089
    Germany

Portfolio

Key clients: 

We are proud of meeting needs of the most demanding customers from Europe, USA, UAE. ThankMe App - MarTech, UK. Custom rewarding network. Safrisa - e-Commerce, Israel. Online service to order goods from the overseas manufacturers. Online booking platform - Education, Germany. Platform allows to find language course provider by comparing institutes. SuperCampione - e-Commerce, Italy. Service that allows customers to find free samples, discount coupons and special offers.

Idea: Beacon powered gratitude and custom rewarding network

Market Size: 19 MM shopping customers in the UK

Important benefits of cooperation: 

 - We used its proven Lean startup approach to outline the MVP level features and to give them a feasible look. Thus high - level idea, started to become technical requirements, which converted to

real-life product.

 

- Understandable and transparent product delivery process, which granted smooth and predictable investment pitch preparation.

 

- Account management with a human face, where customers fears and hopes were treated with respect and care.

 

- Deep versatile expertise with innovative technologies, which made it possible to deliver even more appealing results on time.

E-mail Platform Image

E-mail Platform

Our customer decided to start mass mail campaign to send data to all the potential and current customers. However, some of his clients didn’t get the necessary information. The company carried out the research and discovered that many emails hit the spam folder.

IT Master offered the creation of an email marketing platform. The client can run mass mail campaigns now and don’t have to worry about losing emails in the spam

folder. Moreover, such a platform diminishes the risks emails will be blocked
Safsira Image

Safsira

Safsira is an online service that gives buyers from Israel an opportunity to order goods right from the overseas manufacturers.

The service offers relevant and detailed information about required products. It also collects reviews from every interested user so every next customer can take better purchase decision.

SuperCampione Image

SuperCampione

Online service that allows customers to find free samples, discount coupons and special offers.

 

SuperCampione groups and reports these offers on a single site. Also any customer can use the service on the go via SuperCampione iOS application

 

Key deliverables:

- Website:

design from scratch, build and deploy website, testing phase, delivery.

 

- iOS application: UX design, architecture planning, development process, publish to AppStore.

 

- For Companies: ability to advertise own brand, to discover new and retain old customers.

 

- For Users: single platform to find various free samples, discount coupons and special offers.

Online Booking Platform Image

Online Booking Platform

The platform allows users to find the right language course provider by easily comparing institutes with each other. Now due to our professional work users are able to book courses from anywhere any time.

 

Everyone can choose from more than 250 languages available not just to study grammar and vocabulary, but to dip in the

language environment: visit foreign country, live among native speakers, communicate with them every day,  become friends with new interesting people, enjoy new culture.

 

Moreover, users can not only book a course, but find an institution that offers additional services like accommodation, transfer etc

Accommodation Booking System Image

Accommodation Booking System

Our team of experienced programmers can develop different web & app booking systems from scratch or refine your own one. We adapt it for your business (restaurant, accommodation, hotel booking systems etc). 

The main desire of our customer was to get the platform that gives an opportunity to find different variants of staying for the night. The biggest challenge was to make this system usable for people who don’t

have big experience in surfing the Internet. The usage of our unique IT Master Platform influenced the quality and functionality of the final product.
Chatbot Platform for Facebook Image

Chatbot Platform for Facebook

This platform allows users to configure the bot according to business requirements. User just should register Facebook, create chain of questions and answers for communicating via Facebook messenger and spend time on other important issues.

Educational Video Hosting Image

Educational Video Hosting

Our client has come up with an innovative and noble idea - to create a resource of educational videos (workshops, lectures, master classes, etc). We created a tool in which every user can share skills and pick up some new ones.

Telegram Сryptobot Image

Telegram Сryptobot

Our customer, who is closely engaged with cryptocurrencies trading, has decided to make life of the crypto traders and those interested in crypto world news people easier by developing a smart solution for widely used Telegram application. The work is proceeded by connecting different Twitter news channels to Telegram app via its BOT API.

Token-Based Crowdfunding Image

Token-Based Crowdfunding

Our customer had a goal to launch the crowdfunding campaign in 2 months. To meet the customer’s need we made up a team qualified in smart contract development and programming and produced a Gantt chart with the stages of delivery.

For this project we used Ethereum platform that gave us an opportunity to concentrate on the convenience of money transfer and not to worry about blockchain security. We wrote a smart contract

that creates tokens and destroys them when necessary. A separate smart contract was written for coins transfer within the system.
Crossposting Tools Image

Crossposting Tools

Crossposting Tool is a useful tool for social media management. It appeared as an idea of connecting all networks in one resource. However during the designing process we transformed it into a full-stack instrument of ruling promotional campaigns.

Glassyca Image

Glassyca

Glassyca provides full range of services from development of project till its realization.The company cuts the glass and fit all pieces to each other. Glassyca achieves a quality result when the thickness of the seam can be less than 1mm. Then the glass is wrapped in copper foil and soldered together on both sides. If you need additional stiffness, the stained glass can be set by the profile along the perimeter. Then the team

colors the seams with dark, bronze, copper or gold color at the request of the customer.

Reviews

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Web Dev for E-Commerce Business

"They did good work and delivered it on time, which was a big plus."

Quality: 
4.5
Schedule: 
4.5
Cost: 
3.0
Willing to refer: 
4.5
The Project
 
Less than $10,000
 
June 2018 - Feb. 2020
Project summary: 

Using PHP, IT Master Soft worked from the specific project requirements to develop a website. The team also enhanced it by adding an administration panel.

The Reviewer
 
1-10 Employees
 
Ukraine
Manager, Sapphire Trading
 
Verified
The Review
Feedback summary: 

Although the project was cut short due to unforeseen circumstances, IT Master Soft produced functional, reliable deliverables. The team's adherence to project timelines and commitment to creating high-quality products made for a seamless process. Overall, they were a good partner. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the director at Sapphire Trading. We have an internet site for orders from China.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IT Master Soft?

We were looking for someone to do some development work for us.

SOLUTION

What was the scope of their involvement?

After we provided them with requirements, IT Master Soft developed a website for us using PHP. We had a website before, but they made it better and more modern by adding more services and creating an admin panel.

What is the team composition?

We worked with 3–4 people from their team, including a project manager, two programmers, and a team lead.

How did you come to work with IT Master Soft?

A friend of mine had used their services and recommended them to us.

How much have you invested in them?

We spent less than $10,000.

What is the status of this engagement?

We worked with them from June 2018–February 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It was a good experience. Unfortunately, we stopped working with them because of coronavirus, among other reasons. The deliverables IT Master Soft created for us worked very well, so we didn’t have any problems.

How did IT Master Soft perform from a project management standpoint?

They did good work and delivered it on time, which was a big plus. We don’t have any complaints, and we’re happy with them overall. We used Skype to communicate with them.

What did you find most impressive about them?

We worked with the programmers and had the best experience with them because they performed very well and in a timely manner. IT Master Soft was a little more expensive than other programmers, but they were very good so we were willing to pay for quality.

Are there any areas they could improve?

The payment methods weren’t always convenient. We had to think of other ways to do it as it was impossible to just pay with a credit card or make a transfer through a payment system. There wasn’t enough flexibility in payment methods; however, it was justified by the good, timely work they did. 

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Website Redesign & Improvements for Online Shopping Platform

"I like their attitude."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
4.0
The Project
 
Confidential
 
Dec. 2019 - Ongoing
Project summary: 

To increase customers, an e-commerce site hired IT Master Soft to revamp their website and make it mobile-responsive. 

The Reviewer
 
1-10 Employees
 
Latvia
Manager, E-Commerce Platform
 
Verified
The Review
Feedback summary: 

The team at IT Master Soft met expectations. Their quick workflow complemented their project management approach. Customers can expect a skilled team at a reasonable price.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of an e-commerce platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IT Master Soft?

We had problems with our original website. To get more customers, we decided that we needed a brand new, mobile-friendly platform.

SOLUTION

What was the scope of their involvement?

The team redesigned our website, adding a few XML files. They also reworked the menu.

What is the team composition?

We work with a manager and two IT people.

How did you come to work with IT Master Soft?

A friend who had used them recommended them.

What is the status of this engagement?

Our engagement with IT Master Soft started in December 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They delivered good work.

How did IT Master Soft perform from a project management standpoint?

Their project management approach was good. I’d prefer face-to-face meetings because it’s easier to explain and understand that way. Since we’re in different countries, that’s hard to do.

What did you find most impressive about them?

I like their attitude. Along with having an affordable price, their team works fast.

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

Do you have any advice for potential customers?

Put people in charge of the project that are 100% invested.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Hybrid Mobile App Dev & IoT Marketing Service for Tech Firm

“They’re self-starters and don’t require me to explain every step of the development.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2018 - Ongoing
Project summary: 

Stating out with given UI/UX designs, IT Master Soft created a functioning prototype to function as a proof of concept for a tech IoT startup. They worked with React Native to create iOS and Android apps.

The Reviewer
 
11-50 employees
 
London, England
Alex Stone
Founder, Alesto Digital Consultancy
 
Verified
The Review
Feedback summary: 

Aligning their outputs with their partner’s expectations, the team delivered products that met needs while staying within the boundaries for both cost and timeframe. Through the effective use of project management tools and regular communications cadence, they stood out from competitors.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of a tech startup and consultancy, handling product and business development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IT Master Soft?

I needed to implement a prototype to demonstrate to investors and clients.

SOLUTION

What was the scope of their involvement?

I wanted a working prototype app that could function on a mobile device. It was intended to demonstrate the app’s direction and act as a proof of concept. The final product is a location-based marketing app that shows users the latest deals and products within any brick and mortar shop they’re located within. It also allows users to interact with the shop owner. I wanted to explore how an IoT solution could benefit this space. 

I started with designs, screens, and a concept, but really needed a working prototype. From there, they started from scratch. They handled the execution of the app that works with beacons to trigger location-based notifications. The final solution was for iOS and Android. We also agreed to develop the app in React Native.  

What is the team composition?

The assignments varied over time. There were two developers, one on the front-end and one on the backend. 

How did you come to work with IT Master Soft?

I was looking to a Bulgarian industry and bumped into them during that search. After talking with them and visiting their office a few times, I trusted them. We decided to work together. 

How much have you invested with them?

We’ve spent about £12,000 (approximately $15,762 USD).

What is the status of this engagement?

We started in July 2018, and it was completed within that month. We’re still adding more features and functionalities as needed, so the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The achieved our milestones on time and kept to the agreed budget. When the budget started creeping up to our upper limit, they were responsive in curbing the services a little bit. There was a bit of a learning curve at the beginning of the development, but they figured out our vision relatively quickly and provided us with what we needed. 

How did IT Master Soft perform from a project management standpoint?

We had regular weekly standups across the months we were working most closely. Even now, we catch up on Fridays via Skype. While I can reach the whole team if needed, I always had a project manager assigned to the project. I thought it was useful to have one. We used Trello to manage the project.  

What did you find most impressive about them?

They’re self-starters and don’t require me to explain every step of the development. Generally, they solve issues on their own. 

Are there any areas they could improve?

When a new developer comes in, there are some challenges with onboarding. So, they could probably work a little bit on passing knowledge to newer teammates. I can’t be super critical, though. 

Do you have any advice for potential customers?

Agree to the level of engagement and budget beforehand. We didn’t have a clear scope. Set up Trello as soon as possible to monitor the project in real-time.

5.0
Overall Score They’re very responsive and helpful.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re strong in this area.
  • 4.5 Cost
    Value / within estimates
    They’re medium-priced.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer