Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
ISBX has worked well and efficiently with our design firm, which amounted to a successfully integrated relationship.
We've been able to iterate and release Ribbon in a private beta. We've reduced development while focusing on a qualitative feedback and learning process in order to continue design enhancements. That efficiency has been great, allowing us to scale as needed.
How did ISBX perform from a project management standpoint?
ISBX has been an awesome partner, able to ramp up or down as needed, which achieved cost efficiencies. During our iterative mode, we will often be involved with heavy design for 2 months, and not require significant development at that time. We can cease work and pick back up quickly.
What did you find most impressive about ISBX?
ISBX is the third and best firm I've worked with on the Ribbon product. They've been the most efficient by far. The team is comprised of good-quality and experienced people which I've met personally. They have a real passion for what they're building. I couldn't be happier with the team, and with ISBX's ability to assign the right resources for any given stage of development.
Many startups think that they need to have an in-house team from the start, but I find that to be inefficient. When we needed more architectural efforts, we were able to assign those resources; the same goes for straight development and other skill sets.
Are there any areas ISBX could improve?
I can't think of any concerns or issues. ISBX has been a part of Ribbon's success, and they've cared about our transition into institutional funding. I believe that they can provide a good model for any startup looking to develop in an iterative fashion in effort to achieve product-market fit and establish development velocity. ISBX has also acted like a true partner by taking the time to understand the company roadmap and overall objectives.