Enhancing Software Quality

Indium Software is a global Independent Software Testing Service Provider with multi-domain focus, fostered by IP-led innovation. The core of Indium’s objective to servicing our global customers can be explained with this simple line: ‘We’re Small Enough to Care, Large Enough to Deliver.’ 

Critical to Indium’s strategy for accelerated testing is its frameworks, which are branded under ‘iAccelerate’ suite of frameworks & tools. It is built based on best practices delivered over many years to customers globally.

Indium has strong software testing competency in Banking, Technology, Healthcare, Lifesciences, Retail, Education and Gaming industries.

Our Core Competencies:

IP based Test Automation Solutions | Game Testing | Mobile Testing | Performance Testing | Big Data Testing | Security Testing | Compliance Validation

Indium has offices in California, New Jersey & Georgia, USA; Kuala Lumpur, Malaysia and Global Delivery Centers in Chennai & Bengaluru, India.

 
Undisclosed
 
< $25 / hr
 
250 - 999
 Founded
1999
Show all +
Princeton, NJ
headquarters
  • Indium Software
    Carnegie Center, Suite 150, 300 Carnegie Center
    Princeton, NJ 08540
    United States
other locations
  • Indium Software
    Suite 210, 1250 Oakmead Parkway
    Sunnyvale, CA 94085
    United States
  • Indium Software
    71-75 Shelton Street
    London, LND WC2H 9JQ
    United Kingdom
  • Indium Software
    Suite 8-1 and 8-2, Level 8, Menara CIMB, No.1, Jalan Stesen Sentral 2
    Kuala Lumpur, KL 50470
    Malaysia
  • Indium Software
    No.64, Ganesh Chambers, Eldams Road, Teynampet
    Chennai, TN 600 018
    India
  • Indium Software
    2nd Floor, Binnamangala, 3/1, Old Madras Road, Kadiranapalya, Indira Nagar
    Bengaluru, KA 560 038
    India

Portfolio

Key clients: 

We have worked with 240+ marquee clients in the past two decades. We are a preferred testing vendor for enterprise and ISV clients ranging from Fortune 100 to 5000 companies in the US, Canada, India, Malaysia, Singapore, Middle East and UK.

We take the confidentiality of our client’s information very seriously. However, we would allow our prospects to speak with our clients upon their consent and appropriateness.

Reviews

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QA Testing for Economic Impact Analysis Software Firm

"Generally, QA teams are seen as somewhat rigid, but Indium is very flexible."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May. 2017 - Ongoing
Project summary: 

Indium provides ongoing independent QA services, creating their own test scenarios based on provided user stories and validating them. They also do a regression analysis for every sprint release.

The Reviewer
 
50 - 100 Employees
 
Huntersville, North Carolina
Erik Garrett
VP of Product and Technology, IMPLAN
 
Verified
The Review
Feedback summary: 

Their involvement helps save time, speeds up the development process, and improves the overall quality of the product. Indium stands out by adapting easily to in-house methodologies, their availability and punctuality despite the distance, and desire to learn new things.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of product and technology for IMPLAN. We’re the leading provider of economic impact analysis and our core market is the academic government research and consulting base. It’s essentially impact analysis based on an input-output model.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Indium Software?

We have a data product in addition to a software product and needed QA services.

SOLUTION

What was the scope of their involvement?

They do independent QA for us while we re-platform our flagship product. We’re rewriting our software and are hosting everything on the Amazon cloud. Indium takes our use cases and user stories and builds out their own test scenarios to validate them. They’ll run a regression analysis for every sprint release that we deploy to a beta QA environment.

Indium is currently testing our product using tools primarily comprised of the Microsoft Office Suite, in addition to some SQL querying languages for our Amazon Redshift and Microsoft SQL Server. We will probably engage with Indium in the future for some cross-platform compatibility testing, WCAG 2.0 web accessibility testing, as well as Section 508 testing.

What is the team composition?

We’ve been working with three people. We initially had two full-time engineers and just added a third as we’re getting close to launch.

How did you come to work with Indium Software?

I started working with them in 2012 while at a previous company where they helped with automation testing using Selenium. I believe my president at the time was at a tradeshow which they had also attended. We followed up with them and did an initial engagement where they offered to lay out a testing roadmap for us.

How much have you invested in them?

We’ve invested between $70,000–$80,000.

What is the status of this engagement?

We began working with them in May 2017, and we have an ongoing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They provide an added value, in addition to the peace of mind that an independent kind of auditing mechanism offers. By having Indium on board, I’m able to ask my developers to do the baseline testing, focusing on the positive, and rely on the regression that Indium does to handle any negative testing. It speeds up our development process significantly.

Previous to hiring them, our company didn’t have any kind of formalized QA plan. We’d essentially pull in staffing resources that were focused on other areas to try to do some QA, which would often slow everyone else down. Also, in the past, we would launch a product and find issues in production, but now we find the problems before. Working with Indium has freed up our staff from having to do any of that, plus it has improved the overall quality of the product.

How did Indium Software perform from a project management standpoint?

We’re an Atlassian house and use Jira and Confluence. We worked with Indium to find something that would work for both of us. Since we had our own system in-house, they were willing to adapt to that which is something I really liked.

What did you find most impressive about them?

Their desire to try and learn new things and willingness to adapt to deadlines are impressive. Generally, QA teams are seen as somewhat rigid, but Indium is very flexible, which I really appreciate since our market is a rapidly changing environment.

Are there any areas they could improve?

No, I think they make the best of difficult situations. They make themselves available even though they are half a world away.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We haven’t missed a deadline yet.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

QA Augmentation for Security Software Company

“They are constantly available, easy to work with, and extremely communicative.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2017 - Ongoing
Project summary: 

Indium augments the QA team for a software firm. They use Microsoft Visual Studio and associated Team Services to manage testing, capture information, and build reports.

The Reviewer
 
200-500 Employees
 
Washington, DC
Director, Software Quality Assurance
 
Verified
The Review
Feedback summary: 

They expand test coverage hours and help increase productivity cycles. They provide quick responses and seamless information exchange within existing toolsets and communication channels.

BACKGROUND

Introduce your business and what you do there.

I am the director of software quality assurance for a firm in Washington DC.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Indium Software?

We wanted to increase our quality assurance team.

SOLUTION

What was the scope of their involvement?

We use Microsoft Visual Studio and they’re plugged into that. They have access to all the technologies that our team uses within the Visual Studio Team Services (VSTS) product, where we manage all the testing. All the information is captured there for reporting.

What is the team composition?

We worked with a team of three for the past several months and they recently added a fourth member.

How did you come to work with Indium Software?

We initially considered vendors who were used to working with US-based software companies on the east coast. We had a small budget to work with and they offered a good price. We were impressed by how quickly they began testing and building up our regression suite.

What is the status of this engagement?

We formalized our contract in August 2017 and started working with them the following month. It’s an ongoing collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve significantly increased our test coverage in this partnership. They can run tests while we’re asleep, which increases our productivity cycle.

How did Indium Software perform from a project management standpoint?

They’re basically embedded in our team. They share the same toolsets and communication channels that we do. They operate as if they were on a different floor in our building and are very responsive.

What did you find most impressive about them?

They are constantly available, easy to work with, and extremely communicative. Their email response times are quick and information exchanges are seamless.

Are there any areas they could improve?

Our product is very complicated and the software isn’t easy to learn. There is a steep learning curve, which did slow down the beginning of the process. That’s not really a negative on them; they were certainly willing to get up to speed as quickly as possible.

Do you have any advice for potential customers?

Have your software environment prepared to get tests moving faster. We weren’t set up properly at the beginning, which slowed us down. They will come in ready to work and will have their end covered.

4.0
Overall Score They were good and they have room to grow.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always meet our deadlines.
  • 5.0 Cost
    Value / within estimates
    They’re very cost-effective and efficient.
  • 4.0 Quality
    Service & deliverables
    They provide good quality service and we’ll triple the size of their team in the coming months.
  • 5.0 NPS
    Willing to refer
    We’re very happy with them.

QA Testing for Medical Devices Company

“They are very organized and always adaptive, and we couldn’t ask for more.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jun. 2017 - Ongoing
Project summary: 

Indium Software helps to provide QA testing and documentation that is suitable for FDA submission. They gained licensing to work with qTest and Squish by request. The work is ongoing.

The Reviewer
 
11-50 Employees
 
New York, New York
Director of Business Development, Medical Devices
 
Verified
The Review
Feedback summary: 

Indium made a significant improvement to the processes by giving the QA people a documentation and analysis model to work with. Their focus helps keep the team focused and headed in the direction of success. Indium diligently communicates proactively, and their expertise brings them ongoing work.

BACKGROUND

Introduce your business and what you do there.

I am the director of business development for a medical devices company. I also am the head of legal as general counsel, head of compliance, and head of finance, and do a little bit of everything.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Indium Software?

We were looking for help with documentation that would be suitable for FDA 510(k) submission.

SOLUTION

What was the scope of their involvement?

They were working with qTest and Squish.

What is the team composition?

We have ramped up and ramped down. On average, we have approximately eight people at a time, depending on the month and what we are doing.

How did you come to work with Indium Software?

We googled and found a number of firms that seemed to focus on the documentation in 510(k) submission and had some experience in it. Indium was rated by an independent agency which gave us some confidence. We met them in person and they seemed to be easy to communicate with and really focused on achieving client deliverables, as well as keeping everyone in the loop along the way. They seemed to be a QA/documentation solution whose work was good enough to be submitted to the FDA and have confidence in it. They were and have been as advertised.

What is the status of this engagement?

We began working with them in June of 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The first and foremost impact the engagement has had on our company was that it gave our own QA people a model to work with in terms of documentation and analysis. Until then, everyone had a general idea about how to document and report progress, but nobody had settled on a perfect way to do it. Working with Indium gave them a model to strive for that would keep everyone in the loop including developers or managers or non-tech people. Everyone could look at that progress report and see what they have achieved. That kind of documentation was absent in what we had been doing before and has been very much appreciated. The QA team has taken a different approach to recording progress and identifying bugs and presenting all of that work to everybody else, which has been very helpful.

In addition to that, Indium has been focused on exactly what kind of documentation we would need for a 510(k) submission and for our CE mark (European Conformity) in Europe. That focus has kept us on the right track. We have stopped worrying about examining each document for how it could be reformed because they know this work and they’ve given us a really good template to work with.

We were so happy with them that we kept giving them more work to do, and we have long-term and short-term projects with them. We have kept that association going because their work is very good.

How did Indium Software perform from a project management standpoint?

They are proactive about communicating. It isn’t just an email that they send out; they send emails with charts and real data so we can follow along. We have weekly check-in calls, and they are very organized. They have been a pleasure to work with.

What did you find most impressive about them?

When we told them we wanted to use qTest and Squish, they made it happen, and not many people use those. They didn’t have the license to use them and weren’t prepared for it, but they did it. They have never told us they can’t do something or that they prefer not to. We tell them what we want and they make it happen, and that has been really impressive. It is great that they have been so adaptive.

Are there any areas they could improve?

I asked them to better separate their statement of work (SoW) and detail what is going into one SoW versus what is going into another SoW so that it is easy to plot out what is being done on a particular day without having to call and check in. At one point, they weren’t detailed enough for me to look at the document and know what everyone was doing on that particular day. That has since changed, and that is the only issue we have ever had.

5.0
Overall Score They have been very helpful, professional, and communicative. They are very organized and always adaptive, and we couldn't ask for more.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    They have been great.

Product QA & Testing for Insurance Firm

“They’re always willing to jump into new modules, take on more challenges, and make themselves available.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2016 - Ongoing
Project summary: 

Indium provides QA services for in-house proprietary software (e.g., developing automation for regression testing, creating test scripts) and resource scalability to meet demand on an ongoing basis.

The Reviewer
 
Santa Ana, California
COO, SES Insurance Services
 
Verified
The Review
Feedback summary: 

Indium’s initial knowledge transfer was efficient and accurate, setting the tone for an ever-improving process. A readily accessible talent pool and a proactive approach to QA continues to impress. Dedication to integrating business objectives and meeting deadlines ensures post-production success.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an insurance risk solutions and services company that’s been in business for 30 years. I’m responsible for running our largest and fastest growing product, as well as operations and technology. We’re based in Southern California.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Indium Software?

We were looking to outsource product QA and testing for our insurance firm.

SOLUTION

What was the scope of their involvement?

We’re an insurance company founded on a technology differentiator. Our in-house proprietary technology allows us to administer insurance policies, but also allows customers to make changes to and manage their insurance profile or assets portfolio. We were managing our QA internally, but it was neither one of our core competencies nor something we felt was very strategic or efficient in terms of management.

Our onshore developers were checking things into the QA environment, but then we had to wait until the next day to start testing. We wanted to leverage an outsourced partner to take advantage of that timing, so we looked into bringing on a different partner. We used one prior to Indium, but it didn’t work out.

Indium came on board to take on our QA for our in-house proprietary operation development. Since then, they’ve really come up to speed and put good talent in place. They’ve quickly and adequately grasped our technology, business processes, and business acumen. They’re a culturally good fit for us and have proven themselves to be very responsive in meeting our demands around scalability.

They’re now working with us on automation for our regression testing. We have a Java application for which they’ve primarily used Jira, Zephyr, and Confluence for testing. They’re also working on Selenium to do the testing automation.

What is the team composition?

We have three testers at the moment, as well as a project manager, a main point of contact, and a fantastic lead tester. We have our own in-house QA leads. The lead tester manages the departments and process flow of task assignment. We also work with a business relationship manager who ensures the right resources are in place.

How did you come to work with Indium Software?

Our QA did a search and sent out an RFP to five or six leading industry providers. We found Indium to be the best in our reviews, interviews, and analysis that we put together to strategically evaluate each provider.

We have a scoring mechanism to evaluate each provider’s talent pool depth, relevancy, technology, best practices, sustainability, references, support, and infrastructure. Indium ranked the highest across all categories out of all the different competitors. When we met with them, they asked the best questions in terms of the intent of what we were looking for, as well as our planned approach. They were really interested in plugging into our model and making us more successful, rather than just telling us what to do.

We’re a small company that was trying to move rapidly at that time, but we also wanted to be able to learn from someone to leverage their experiences and best practices. It felt like a good fit across the board and we believed we would get more than what we were capable of internally. We also felt that we could stay true to ourselves while simultaneously receiving personalized service.

How much have you invested in them?

We’ve spent at least $100,000.

What is the status of this engagement?

We started working with them in November 2016 and the relationship is ongoing. It’s an in-production application that requires constant advancements. We just recently built them into our core DNA.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We flew the lead tester to our site to spend two or three weeks engaging in our culture and doing a deep dive for knowledge transfer purposes. We felt like she was a great person and a good fit for us culturally. She was also easy to work with and very diligent in taking notes. She did very well in training the rest of the team when she returned home, so it didn’t feel like we wasted any time. There were no redundant knowledge transfers or repeated questions.

There was also a ramp-up period to bring on talent to the team, which they managed to do very quickly. This gave me confidence that they didn’t sell us a false expectation regarding being able to tap into a talent pool on demand. They started testing less complicated modules and quickly creating more accurate test scripts as time passed. We haven’t have any issues post-production and we’ve felt really good about their quality. They ask really good questions and they’re engaged with our objectives, which is what we’ve always looked for in a tester. They’ve been able to convert our requirements into test plans and understand what we’re trying to do in order to add value.

They’ve questioned some things and given us feedback on how we can make our products better, which is always important and exciting. They’re not just conducting what they’re supposed to, but instead expanding on the scope proactively, which is great.

They’ve also provided expertise on best practices and agile methodology. They’ve been flexible as we’ve gone in different directions. They’ve accommodated all of this without any resistance. It’s been nice for us to have this kind of ease in doing business with someone.

How did Indium Software perform from a project management standpoint?

We worked with them on the budget, a cost-benefit analysis, and our overall methodology. I can’t speak too much on the project management other than that they’ve always met our deadlines and that the communication is significantly better than the previous provider’s. There’s no miscommunication as they’re able to interface in a timely and professional manner. They’ve always received our feedback in that same light.

What did you find most impressive about them?

Their communication is very clear and proactive. They’re very professional and take feedback well. They’re engaged and accommodating and even work during our business hours. There’s a bit of overlap in the morning with our developers so that they can ask questions and reach each other.

They always do their best to accommodate unscheduled meetings or product sessions, which we appreciate. In looking at our requirements for the app to build test cases, they often question and make suggestions that are at the business level. They are understanding and scanning it for intent in order to provide input, which is refreshing and also appreciated.

They’re always willing to jump into new modules, take on more challenges, and make themselves available.

Are there any areas they could improve?

It’s not so much about what they could do better, but I’m always looking for efficiency gains and a better ability to evaluate risks. As a vendor, it’s hard to tell someone that does QA for a living to allow risks to come through the door, but we’re partnering with them to evaluate which ones are detrimental and which are acceptable.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Application Testing for Communications Software Company

"They were very good at checking in.... We’ve been quite happy with their work."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
2013 - Ongoing
Project summary: 

Indium Software augments an internal development team to perform manual testing for several iOS and Android applications, across different devices.

The Reviewer
 
5,001-10,000 Employees
 
Omaha, Nebraska
Senior Director of Product Development, Communications Software Company
 
Verified
The Review
Feedback summary: 

Indium was proactive and effective in keeping the project moving forward. They were diligent, detailed, and performed testing in a timely manner.

BACKGROUND

Introduce your business and what you do there.

I am the senior director of product development for a software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Indium Software?

We needed testing services for multiple applications across different iOS and Android devices.

SOLUTION

What was the scope of their involvement?

Indium Software has provided manual testing across multiple devices, using a 3-person team.

How did you come to work with Indium Software?

They were hired by the previous director, before I took over the position. I’m not sure how we found Indium Software.

How much have you invested with Indium Software?

[Confidential]

What is the status of this engagement?

We started working with Indium Software in 2013. The collaboration is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Indium has been good at executing our test plans in a timely manner, and reporting detailed information around what they found in their work.

How did Indium Software perform from a project management standpoint?

They weren’t in charge of project management.

What did you find most impressive about Indium Software?

They were very good at checking in and ensuring that the project was moving forward as we expected.

Are there any areas Indium Software could improve?

No. We’ve been quite happy with their work.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They executed test plans, so there weren’t many specific deadlines. The work was delivered in a timely manner.
  • 4.5 Cost
    Value / within estimates
    They were competitive, relative to the other companies we looked at.
  • 4.0 Quality
    Service & deliverables
    Indium Software was diligent about performing the work.
  • 5.0 NPS
    Willing to refer
    I have not recommended them yet.

Automated Testing for Clinical Technology Company

"I’m very pleased with the way they reacted to the issues. We will be using them as soon as revenue and budget allow it."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
Project summary: 

Indium Software addressed the immediate need for an enhanced and automated testing development of about 220 cases using Java, JBehave, Serenity, and JavaScript.

The Reviewer
 
11-50 Employees
 
Sunnyvale, CA
CTO, Clinical Technology Company
 
Verified
The Review
Feedback summary: 

The team was always willing to receive feedback and get additional expertise which they didn’t have on the initial team. The client is very pleased with the way they reacted to the issues. Communication is one of their strongest points.​

BACKGROUND

Introduce your business and what you do there.

Our company provides clinical systems to conduct clinical trials or flagship products. We sell our products to CROs [Clinical Research Organizations], big pharma, and numerous start-ups in the biotech world. Our platform is not treatment specific, so any clinical trial can use our system.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Indium Software?

We were using a 10-year-old open source software, and it had some “technical deaths”, which made it easy to produce regressions. To avoid these regressions as we modified the code, we tried to automate the test framework.  

We came up with an automated test environment, based on JBehave and Serenity, to create a framework to develop test scripts that can run on their own, and report failures if the results did not match to what is expected.

SOLUTION

What was the scope of their involvement?

We have conducted three projects so far. The initial project was a manual testing for the validation of the product, which is part of 21 CFR Part 11, a regulation imposed by the FDA. This was to make sure that the clinical system is fit for its intended use. The project lasted four to five months, running thousands of test scripts manually. When we decided to automate those test scripts, they were the obvious choice to hire.

We started with six developers, but we ended up working with four. They used Java language, JBehave, Serenity, and of course JavaScript.

How did you come to work with Indium Software?

My CEO gave me the contact of their CEO about four years ago. They had an office where we were located at the time, I met him, and we hit it off. They understood what I was talking about and they had the right level of expertise in the areas we needed. We have conducted 3 projects with them.

How much have you invested with Indium Software?

We were investing about $11,000 a month in the project.

What is the status of this engagement?

Unfortunately, the latest project had to be stopped due to financial reasons. We recently restructured the company and hired a new CEO, and we are now focusing on sales and revenue. We were investing about $11,000 a month in the project, so now it's temporarily on hold.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

They automated about 220 test cases, but they didn’t work on the product itself. They just worked on test script libraries which we can’t measure any quality from.

What makes them special is the fact that they were always willing to receive feedback and get some additional expertise they didn’t have on the initial team. I’m very pleased with the way they reacted to the issues. We will be using them as soon as revenue and budget allow it.

How did Indium Software perform from a project management standpoint?

Communication is one of their strongest points. We had meetings twice a month, and I received updates from the team lead every day. We communicated back and forth interactively using Skype, so both development teams were constantly communicating. It was very well managed.

What did you find most impressive about Indium Software?

They take feedback well, react to issues when encountered, and provide solutions. They made sure things got addressed, and they did that extremely well. That is very encouraging, and that’s the reason why I’m going to continue using them.

Are there any areas Indium Software could improve?

In the beginning, there was some expertise missing in some of the key technology areas. They should’ve made sure that the team had the key technology background and level of expertise required for the project.

4.5
Overall Score I’m extremely happy with them.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    The project took a little longer but it was within a reasonable timeframe. They delivered according to my expectations.
  • 4.5 Cost
    Value / within estimates
    They were extremely flexible to work within the budget. They did not hesitate to add resources when timelines were compromised. It was great value for what we paid.
  • 4.0 Quality
    Service & deliverables
    We didn’t review everything they developed, but out of what we did, we found some issues with some of the scripts. They reacted to this, but the bottom line is that if we had not checked, we would have not gotten the level of quality we experienced.
  • 4.5 NPS
    Willing to refer