Could you share any statistics or metrics from this engagement?
Impiger is a household name at Mobiquity. The folks that run our development organization will ask for Impiger by name. Impiger has been able to create a name for themselves here at Mobiquity, where when resources are needed, they will be asked for by name. In addition to that, we know what we’re getting from Impiger, so when we actually interview these candidates that Impiger provides us, there’s a level of comfort. We’re able to get through our process rather quickly because of the fact that Impiger generally provides high quality resources to us whether they’re needed in a day’s turnaround or three weeks. They’re very responsive and are always there for us should we need to engage them at any particular time.
Last year, I needed some help. We ran into a scenario with some billing issues on our side. It was as simple as calling Impiger and saying, “Hey, we ran into a little bit of a snag. Would it be okay if we delayed payment to this date?”, and it was a 30-second phone call. Impiger was more than happy to do it and allowed us to delay payment till we were able to rectify our internal accounting issue. It has been things like that that add value in a long term relationship with a partner. They’ve done great by us.
What distinguishes Impiger Technologies from other providers?
Mobiquity is a young business. We’re five years old. With partnerships, we’re not just looking for resources; that’s a big part of it, but we’re also looking for select abilities. We may think we have an opportunity for a technical role and we may be three weeks into it, and it turns out we didn’t win the business and the role goes away. It’s how the partner reacts to those scenarios that is important.
Impiger has been able to continue to provide us with resources when we needed them, knowing that there’s a risk that the project may go away or we may not win the business. They still provide the same level of effort regardless.
There may be scenarios where financially, we’re going to be a little bit tight on a particular project and we may not be making the margins that we need to make. Impiger has always been willing to be flexible on a case by case basis in terms of rates and cost. Through handshakes and other means, we’ve been able to build a great relationship that allows us to partner with them, and regardless of the circumstance, there’s a way to work it out. Not all partners are like that, and those are the partners that are unfortunately not working with us today.
Is there anything Impiger Technologies could have improved or done differently?
I’ve had no issues with any dealings with Impiger. They’ve always been responsive. They’ve never said no. I’ve got nothing really negative or any criticism that I could share about Impiger. I could about other partners, but the relationship that I have with our account manager at Impiger has been great. All resources that they’ve provided have all worked out really well. They’re very accommodating to us, so there isn’t really anything that I’ve experienced that I would say is a deficiency, fault, or criticism.