Ikontent Digital Europe Ltd.

Please describe your company and your position there.

I was working with Ikontent at my previous company. A creative agency located in Budapest with clients from various industries (eg. telecommunications, fast food etc.). My position was there Senior Account Manager, I was responsible for Magyar Telekom's B2B communication.

For what projects/services did your company hire Ikontent Digital Europe Ltd., and what were your goals?

Telekom already had a website for a cotent platform called Hello Biznisz where small and medium enterprises (SMEs) were the target group. We wanted to extend the services with a solution where SMEs could represent themselves in order to find customers and / or business partners. The goal was to create this unique platform (Hello Biznisz Klub) and raise brand awareness amongst SMEs.

How did you select this vendor and what were the deciding factors?

Ikontent was recommended by a project team member. After we discussed the scope, the timing and the cost estimate with Ikontent, we were confident to give them the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We followed a "normal" website development process that went very well. This is not so unique, what worked outstandigly well is that in every 2-3 days we had personal (via conf call) meetings where we talked through the current status of the development, the next steps - that made us feel secure about the timing and the whole process.

How many people from the vendor's team worked with you, and what were their positions?

Project manager Head of Development Owner of the company

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the website, we overachived the target number of registered SMEs by 20%.

Describe their project management style, including communication tools and timeliness.

We started to work together right at the time when everybody started to work from home due to covid. That's important as that time most companies in Hungary were not perpared for working full time from home. Ikontent was very easy to communicate with, our regular Teams calls made our cooperation smooth. They always informed us about the current timing and let us know when they felt the kick off day is in danger.

What did you find most impressive or unique about this company?

They were very patient with us as none of us were digital professionals. They always explained us the problems, the next steps in a way that we could understand them (so without using technical words). They always focused on solving the problems. They were easy to reach. They were always coming to us with improvement ideas. They did not just do the job, but they always proved their added value.

Are there any areas for improvement or something they could have done differently?

The devolepment (UX, back end) and the project management parts were perfect, I think that regarding the design (front end) there could be room for improvement.

Please describe your company and your position there.

The National Chamber of Agriculture, Hungary. Countrywide chamber with 400k+ members all over the spectrum of agricultural and food industry.

Secretary General. I was responsible for the operation of the whole 1000+ employee organization.

For what projects/services did your company hire Ikontent Digital Europe Ltd., and what were your goals?

We had no integrated IT systems but needed some special solutions such as internal portal, mobile application with different special agri-govermental functions.

We needed cost efficient and fast sollutions with the potential of further integration and a strong UX orientation.

How did you select Ikontent Digital Europe Ltd. and what were the deciding factors?

We had previous experience with them from other positions and projects and I know that they are efficient and fast during the development process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I may not be the best person to describe the technologies they used, all I know, that the softwares were either thin client applications or mobile apps.

The main functions was group work support, and information broadcasting, something like a corporate facebook on one hand.

The mobile apps covered some special buerocratic processes which needed to be done by the farmers and we helped them with the applications, etc.

How many people from the vendor's team worked with you, and what were their positions?

As far as I know 2-3 people of IKontent was in touch with us and the were some business analyst and project managers or something similar.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The delivery circumstances were not easy as our IT had faced several challenges during this time, but IKontent performed well to reach the goals on time. We got a company wide "Intranet" solution with several functions to became the major communication chanell within the organization.

Later on we got the mobil apps for public use, planned to reach about 100k+ users, aiming different functions such as registration number checking or plant disease forcasting.

Describe their project management style, including communication tools and timelines.

Their main asset was that they were able to communicate with our poorly staffed project organization and were able to aggregate a set of requierements and manage the deployment process.

Main asset was - I think - the interpersonal communication skill and assertiveness.

What did you find most impressive or unique about this company?

They were fast, effective, and user-oriented.

Are there any areas for improvement or something they could have done differently?

They should have to escalate the problems more, instead of trying to solve it, even if it was not their fault. This caused some misundestanding during the process even though most of the original problems were solved by the vendor.

Please describe your company and your position there.

We are providing a digital banking ecosystem with cutting-edge technology enabling our B2B partners to provide a Revolut-like lite banking solution for their customers. I am the COO/director of this company.

For what projects/services did your company hire IKONTENT DIGITAL EUROPE KFT.?

We hired Ikontent for the development of our cross-platform mobile application.

What were your goals for this project?

We wanted to renew our existing mobile app to a newer version with a fresh design, and new functions.

How did you select IKONTENT DIGITAL EUROPE KFT.?

We wanted to choose a company that we can trust, and who has the right competencies and team for the project. We interviewed a few companies and requested offers, and we found that Ikontent would be the best fit for the project.

Describe the project in detail.

This is a digital banking mobile app based on React native. It has a wide range of functionality that is required in a mobile banking application. Ikontent developed the first release/version of the application, and - as we previously planned - we started maintaining the application, and created our own mobile developer team, who is currently still working on this project with new functions and enhancements.

What was the team composition?

We had a dedicated project manager, and 3-4 mobile developers which changed over the project roadmap.

Can you share any outcomes from the project that demonstrate progress or success?

We still use the application's newer versions, and our customers give us good reviews, so I assume this was a successful project.

How effective was the workflow between your team and theirs?

We were effective in communication, and no significant problems appeared during the project.

What did you find most impressive about this company?

I really like to work with them, both leaders at the company are fair and reliable experts, and also good people. They really cared about their customers, and they tried to create the best possible product as well.

Are there any areas for improvement?

We provided the backend/endpoints through the project and had issues with delivering everything in time, which created them hard time with the resource management. This caused some issues in the delivery, but overall, we found a solution for finalizing the project. In general it is hard for smaller developer teams to manage this changes in a project, and it is hard to improve, but this is a field when great project management can help.

Please describe your company and your position there.

I'm the CEO of an IT/ICT development company. We are a team of dynamic, young professionals whose mission is to fulfill requirements in almost any areas of IT.

For what projects/services did your company hire Ikontent Digital Europe Ltd., and what were your goals?

This was one of our first common project. It was about a website development, where the goal was to implement a modern website which is connected to external systems and suitable for handling complex user notifications. In addition, a complex interface had to be developed as well in order to serve mobile applications.

How did you select this vendor and what were the deciding factors?

We got to know them through a recommendation of a colleague. After several conversations and a pilot project, it was pretty clear that they represent excellent quailty in their work field.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

During the kickoff meeting, we discussed the specification and design plans. Together, we also identified key milestones regarding the project. We were in continous and direct contact with the appointed project manager, and there were also opportunities for regular fixed-date meetings. They were flexible and helpful during the whole process.

How many people from the vendor's team worked with you, and what were their positions?

Head of Development, Project manager and a Developer (if it was necessary from a project perspective)

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We received all work material in due time, we were very satisfied with their deliverables.

Describe their project management style, including communication tools and timeliness.

It was very smooth and cooperative. We used google docs, online meeting platfroms, made phone calls, but we coordinated our work mainly via e-mails.

What did you find most impressive or unique about this company?

First of all their user-friendly approach. Their openness and cooperative attitude was a positive experience. It was clear that the project was important to them, their goal was to maximize the quality of the work and the user experience.

Are there any areas for improvement or something they could have done differently?

In my opinion, the parties must be familiar with each other in terms of working method, style and expectations. In our case, it happened quickly, so I can’t give an example here, the cooperation was efficient.

Please describe your company and your position there.

We are a newly established grammar school in Hungary for kids with disabilities. I'm in charge of web communication and fund raising processes.

For what projects/services did your company hire Ikontent Digital Europe Ltd., and what were your goals?

As a new Organization - where we have to talk to parents, donors and different institutes at the same time - we had to create a website for curious visitors and an online donation payment page on one surface.

How did you select this vendor and what were the deciding factors?

We have heard a lot about Ikontent previous works and experiences, so there wasn't any question about the cooperation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had kick off meeting with their Head of Development and with the dedicated Project manager. They created some sheets and procedures where we were able to share all our ideas, text and media contents. Based on our initials they created some design possibilities.

The decision making process is long, slow and difficult in our company. So there were around 4-5 rounds where we had changes, new requests, but they were flexible and helpful during the whole project. Based on the accepted webdesign they developed our page in Strapi.com framework system. For the payment site they created our donation platform with an integrated online payment solution.

How many people from the vendor's team worked with you, and what were their positions?

There were 3 milestones where we met with all the stakeholders, like Head of Developer Team, UX designers and Account manager. Most of the time we were in touch with a professional dedicated Account manager.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the site the parents can reach and download all the important documents and data cards. The donation site exists as a microsite inside the webpage, where we generated 3 times more donors than a year ago.

Describe their project management style, including communication tools and timeliness.

Smooth, flexible and gentle. They were in time with the deadlines all the time. We used google drive sheets and e-mail communication.

What did you find most impressive or unique about this company?

They were able to keep the time frames although it was pretty strict. They came up with new ideas all the time during the project.

Are there any areas for improvement or something they could have done differently?

i don't have any comments here.

Please describe your company and your position there.

Our company deals with market intelligence in the market of agricultural commodities for Hungarian companies.

For what projects/services did your company hire Ikontent Digital Europe Ltd., and what were your goals?

We have longer relation with iKontent Digital Europe Ltd, it developped our desktop webpage as well, based on this positive experience we hired the company to develop our mobile apps for the same purpose.

How did you select this vendor and what were the deciding factors?

As I touched above, we already have a business relation and we were convinced that iKontent Digital Company would be able develop a high-end apps for our customers.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As a first step, I sketched our plane then after some personal consultation I prepared a little bit more detailed plan of system. Then the company gave an indicative offer. Some iterations were necessary previously so that the company could start the work. Now we have to apps (iOS, Android), practically the same with social login (our desktop as well in each element), push notification.

How many resources from the vendor's team worked with you, and what were their positions?

We have a direct contact with the senior, leader software developper and one of his assistant. We have excellent working relations.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We just dared to advertise our apps, because we wanted a totally reliable app for our customers. I can confirm, our customer, who use our apps, are very satisfied. However, we operate in the agricultural sectors, we can convince our costumers with little bit difficulty, they became accustomed to our desktop system.

Describe their project management style, including communication tools and timeliness.

Due to my newness in the IT-developping world, originally we coordinated our work via e-mail and word documents, then we changed to Google docs. Regularly we met personally.

What did you find most impressive or unique about this company?

They are very open for innovative solutions and maybe our apps are unique in Hungary. Our apps contains unique solutions and we have already talked about our new projects and my impression was that our innovative attitude and plans motivated the Colleagues within iKontent.

Are there any areas for improvement or something they could have done differently?

No, iKontent has the same problem as the IT Companies have in Hungary, there is not enough software developer available in the market.

Please describe your company and your position there.

As the Secretary General I'm the head the Office of the Constitutional Court of Hungary. This Court reviews the constitutionalty of the ordinary court's decisions and the law.

For what projects/services did your company hire Ikontent Digital Europe Ltd., and what were your goals?

Ikontent Digital works on the projects of developing the website of the Constitutional Court.

How did you select this vendor and what were the deciding factors?

One of our IT partner adviced them to me.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We try to keep developing our websites both in terms of the design and the new features and the security as well.

How many people from the vendor's team worked with you, and what were their positions?

2 project managers, some IT-person and the manager of the firm.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

https://alkotmanybirosag.hu/ http://hunconcourt.hu/

Describe their project management style, including communication tools and timeliness.

Their management style was effective but paralelly very human and fair. As a contractual partner, they were patient and understanding.

What did you find most impressive or unique about this company?

See below.

Are there any areas for improvement or something they could have done differently?

Not really.