Ikontent Digital Europe Ltd.

Please describe your company and your position there.

The National Chamber of Agriculture, Hungary. Countrywide chamber with 400k+ members all over the spectrum of agricultural and food industry.

Secretary General. I was responsible for the operation of the whole 1000+ employee organization.

For what projects/services did your company hire Ikontent Digital Europe Ltd., and what were your goals?

We had no integrated IT systems but needed some special solutions such as internal portal, mobile application with different special agri-govermental functions.

We needed cost efficient and fast sollutions with the potential of further integration and a strong UX orientation.

How did you select Ikontent Digital Europe Ltd. and what were the deciding factors?

We had previous experience with them from other positions and projects and I know that they are efficient and fast during the development process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I may not be the best person to describe the technologies they used, all I know, that the softwares were either thin client applications or mobile apps.

The main functions was group work support, and information broadcasting, something like a corporate facebook on one hand.

The mobile apps covered some special buerocratic processes which needed to be done by the farmers and we helped them with the applications, etc.

How many people from the vendor's team worked with you, and what were their positions?

As far as I know 2-3 people of IKontent was in touch with us and the were some business analyst and project managers or something similar.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The delivery circumstances were not easy as our IT had faced several challenges during this time, but IKontent performed well to reach the goals on time. We got a company wide "Intranet" solution with several functions to became the major communication chanell within the organization.

Later on we got the mobil apps for public use, planned to reach about 100k+ users, aiming different functions such as registration number checking or plant disease forcasting.

Describe their project management style, including communication tools and timelines.

Their main asset was that they were able to communicate with our poorly staffed project organization and were able to aggregate a set of requierements and manage the deployment process.

Main asset was - I think - the interpersonal communication skill and assertiveness.

What did you find most impressive or unique about this company?

They were fast, effective, and user-oriented.

Are there any areas for improvement or something they could have done differently?

They should have to escalate the problems more, instead of trying to solve it, even if it was not their fault. This caused some misundestanding during the process even though most of the original problems were solved by the vendor.

Please describe your company and your position there.

We are providing a digital banking ecosystem with cutting-edge technology enabling our B2B partners to provide a Revolut-like lite banking solution for their customers. I am the COO/director of this company.

For what projects/services did your company hire IKONTENT DIGITAL EUROPE KFT.?

We hired Ikontent for the development of our cross-platform mobile application.

What were your goals for this project?

We wanted to renew our existing mobile app to a newer version with a fresh design, and new functions.

How did you select IKONTENT DIGITAL EUROPE KFT.?

We wanted to choose a company that we can trust, and who has the right competencies and team for the project. We interviewed a few companies and requested offers, and we found that Ikontent would be the best fit for the project.

Describe the project in detail.

This is a digital banking mobile app based on React native. It has a wide range of functionality that is required in a mobile banking application. Ikontent developed the first release/version of the application, and - as we previously planned - we started maintaining the application, and created our own mobile developer team, who is currently still working on this project with new functions and enhancements.

What was the team composition?

We had a dedicated project manager, and 3-4 mobile developers which changed over the project roadmap.

Can you share any outcomes from the project that demonstrate progress or success?

We still use the application's newer versions, and our customers give us good reviews, so I assume this was a successful project.

How effective was the workflow between your team and theirs?

We were effective in communication, and no significant problems appeared during the project.

What did you find most impressive about this company?

I really like to work with them, both leaders at the company are fair and reliable experts, and also good people. They really cared about their customers, and they tried to create the best possible product as well.

Are there any areas for improvement?

We provided the backend/endpoints through the project and had issues with delivering everything in time, which created them hard time with the resource management. This caused some issues in the delivery, but overall, we found a solution for finalizing the project. In general it is hard for smaller developer teams to manage this changes in a project, and it is hard to improve, but this is a field when great project management can help.