Amazing Customer Experiences. Together.

GOLD VERIFIED

Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.

$5,000+
< $25 / hr
1,000 - 9,999
Founded 2015
16 Languages

16 Languages

  • English
  • Mandarin
  • Spanish
  • Arabic
  • Russian
  • Portuguese
  • Japanese
  • German
  • French
  • Italian
  • Polish
  • Ukrainian
  • Romanian
  • Dutch
  • Vietnamese
  • Korean
32 Timezones

32 Timezones

  • GMT
  • UTC
  • ECT
  • EET
  • ART
  • EAT
  • MET
  • NET
  • PLT
  • IST
  • BST
  • VST
  • CTT
  • JST
  • ACT
  • AET
  • SST
  • NST
  • MIT
  • HST
  • AST
  • PST
  • CAT
  • BET
  • AGT
  • CNT
  • PRT
  • IET
  • EST
  • CST
  • MST
  • PNT
Lexington, KY
Map location
headquarters
other locations
  • 10-A Naberezhno-Khreshchatytska street
    Kyiv 02000
    Ukraine
  • 20th floor, Picadilly Star, 4th ave
    Taguig 1636
    Philippines
  • Av. De Las Americas 1254, 16th Floor
    Guadalajara 44610
    Mexico
  • Potsdamer Platz - Kemperplatz 1
    Berlin 10785
    Germany
  • Mogilska 43, 31-545
    Kraków 31-545
    Poland
  • Kavaja St Nr.50, 1001
    Tiranë
    Albania

Focus

Service lines
60%
30%
10%
Customer Service Outsourcing
Call Center Services
Back Office Outsourcing
Client focus
60%
20%
20%
Midmarket ($10M - $1B)
Enterprise (>$1B)
Small Business (<$10M)
Industry focus
30%
15%
15%
15%
10%
15%
eCommerce
Information technology
Medical
Back Office Outsourcing
25%
25%
25%
25%
Customer Service Outsourcing
30%
30%
30%
10%
Inbound Services
45%
45%
10%
Outbound Services
50%
50%

Portfolio

Key clients: 

DoorDash, Headspace, Jam City, Bittrex, Samsara, Zendesk, Google, Cisco, Mindbody, RestoraPet, Purecars, Fame House, Kissmetrics, Sport Logiq, and many more!

Reviews

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Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. Learn more
GOLD VERIFIED
Business Entity
Business Entity Name
Helpware Inc.
Status
Active
Jurisdiction of Formation
Delaware
ID
5867566
Date of Formation
November 2, 2015
Source
Delaware Division of Corporations
Last Updated
March 29, 2022
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Client Reviews
VERIFIED CLIENT REVIEWS
38
OVERALL REVIEW RATING
4.8
Source
Clutch
LAST UPDATED
June 6, 2022