BPO for Meditation App Business
- $50,000 to $199,999
- Mar. 2020 - Ongoing
"Their communication is impressive."
- Healthcare
- Santa Monica, California
- 201-500 Employees
- Phone Interview
- Verified
Helpware provides reps to support the organization’s small and medium-sized businesses (SMBs). Their work has involved automating and documenting onboarding processes.
Helpware has consistently exceeded expectations, maintaining net retention of about 70%, which is 20% more than originally planned. The team manages the project excellently, clearly outlining their progress regularly. They’re a proactive partner who takes a thorough approach to their work.