Call Center Services for Digital Government Partner
- Call Center Services
- $10,000,000 +
- Oct. 2021 - Ongoing
"Helpware has consistently exceeded expectations even when we have special support needs."
- IT Services
- 11-50 Employees
- Online Review
Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications.
Helpware's consistent performance has been a significant help to the client, delivering 500 agents offering excellent call center services per day. The team has met the vast requirements despite the project's size and scope. Overall, the partnership has been a fruitful one.