Hashbyt - AI-First Leading Frontend & UI/UX SaaS Partner

BACKGROUND

Please describe your company and position.

I am the Office Manager of The Dental Care Group

Describe what your company does in a single sentence.

The Dental Care Group, with offices in Aventura and Pembroke Pines, is a multi-specialty dental practice providing patient-focused preventive and cosmetic care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hashbyt - AI-First Leading Frontend & UI/UX SaaS Partner to accomplish?

• We didn’t have in-house app development expertise, so we hired Hashbyt - AI-First Leading Frontend & UI/UX SaaS Partner

SOLUTION

How did you find Hashbyt - AI-First Leading Frontend & UI/UX SaaS Partner?

• Online Search
• Clutch Site

Why did you select Hashbyt - AI-First Leading Frontend & UI/UX SaaS Partner over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Hashbyt - AI-First Leading Frontend & UI/UX SaaS Partner were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 Hashbyt - AI-First Leading Frontend & UI/UX SaaS Partner developed an iOS mobile app from scratch for us. We provided the wireframes during the RFP process. The app was intended to be used for dental facility audits, so we had the team build a custom survey module that could enable users to create or answer questions. It also had picture scanning, appointment scheduling, document signing, cost reporting, and location tracking functionalities. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’ve not been able to fully utilize the applications , but I can say that  Hashbyt - AI-First Leading has successfully completed the first development within the timeframe that they specified and within our budget. Their involvement has also helped us secure a new customer for our commercial plans, which is something that we’ve never done before.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project managers are very technical. I don’t need to interface with anyone else because they relay the information to the rest of the team. What I like about them is their ability to think knowledgeably about everything that’s happening. They’re close to becoming experts in our business, products, and technology.

What was your primary form of communication with Hashbyt - AI-First Leading Frontend & UI/UX SaaS Partner?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive thing about  Hashbyt - AI-First Leading Frontend & UI/UX SaaS Partner is their knowledgeability. Even if they're not familiar with a particular topic or industry, they can easily pick it up. 

Are there any areas for improvement or something Hashbyt - AI-First Leading Frontend & UI/UX SaaS Partner could have done differently?

No, I cannot think of anything. 

BACKGROUND

Please describe your company and position.

I am the CPO of RapidWorks

Describe what your company does in a single sentence.

RapidWorks (formerly Rapid Applications Group) is the leader in software solutions for the heavy construction equipment services industry with hundreds of customers across North America, Europe, and Australia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hashbyt - AI-First Leading Frontend & UI/UX SaaS Partner to accomplish?

• We were looking for a partner to run our UX design process and wanted someone that was experienced working with our kind of applications.

SOLUTION

How did you find Hashbyt - AI-First Leading Frontend & UI/UX SaaS Partner?

• Online Search
• Clutch Site

Why did you select Hashbyt - AI-First Leading Frontend & UI/UX SaaS Partner over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Hashbyt - AI-First Leading Frontend & UI/UX SaaS Partner were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Hashbyt offers many design services, but we’re a product company, so they’re providing us with access to UX design leaders and designers to join our team and build our product.

We’re going through a design update for our web application, and they led the whole workshop and kickoff of that project. They’ve been working with us directly on the design and implementation for a year now.

The project started with rethinking the product. We last did a redesign 4–5 years ago, and the website was great for the time, but our business transformed, and we went from serving very small customers with 5–10 users to large, global teams with hundreds or even thousands of people in the field. That level of business application requires a different UX, and its users expect different things out of their applications. Hashbyt’s team led the process of rethinking our application in light of our larger corporate clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’re about to launch our new UX, and that’s where the proof will come into play. We’re instrumenting our system to detect usability patterns with the new designs, and once I have those statistics, we’ll be able to compare user behavior between the new system and the old one.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They use a project management tool called Productive, which has been super helpful. We use it as a scrum system — there is a backlog and then things that are active in the current sprint. They also use it for their billing system.

What was your primary form of communication with Hashbyt - AI-First Leading Frontend & UI/UX SaaS Partner?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

First, speaking as a software company, Infinum understands the software business, whereas other providers we talked to had marketing-type design skills. Infinum knows how to make products. Second, their breadth of experience stands out. They have a great team of in-house designers. We don’t just have one designer. Third, they’re a great cultural fit with us. Because we’re embedding them with our team, they understand agile systems and they share our values in terms of creating greater customer experiences and adopting best practices.

Are there any areas for improvement or something Hashbyt - AI-First Leading Frontend & UI/UX SaaS Partner could have done differently?

Nothing immediately comes to mind.

BACKGROUND

Please describe your company and position.

I am the finance expert of Silver Oak Wealth Advisors, LLC

Describe what your company does in a single sentence.

• ilver Oak Wealth Advisors caters to individuals in transition and executives in the Greater Los Angeles area and beyond.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hashbyt - AI-First Leading Frontend & UI/UX SaaS Partner to accomplish?

• We hired Hashbyt to completely modernize our outdated frontend and create a scalable design system tailored to complex compliance workflows.
• The main objective was to redesign our dashboards, improve user experience, and ensure accessibility compliance while supporting multi-tenant requirements for enterprise clients.

SOLUTION

How did you find Hashbyt - AI-First Leading Frontend & UI/UX SaaS Partner?

• Online Search
• Clutch Site

Why did you select Hashbyt - AI-First Leading Frontend & UI/UX SaaS Partner over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Hashbyt - AI-First Leading Frontend & UI/UX SaaS Partner were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 Hashbyt led a full UI/UX overhaul, focusing on compliance workflow optimization. The scope of work included: Designing custom dashboards with advanced data visualizationsImplementing multi-tenant UI architecture for compliance variationsBuilding a React-based component library aligned with accessibility standards (WCAG 2.1 AA)Ensuring seamless integration with our existing API infrastructureDelivering a design system to streamline ongoing development 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Customer onboarding completion rate improved from 43% to 78%
  Closed 2 stalled enterprise deals within 6 weeks of launch
  Reduced UI-related support tickets by 65%
  Achieved WCAG 2.1 AA accessibility standard across all interfaces
  Cut feature development time by 40% due to the reusable design system

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team's professionalism, expertise, and innovative designs transformed our outdated website into a modern and visually appealing platform that resonates with our audienc

What was your primary form of communication with Hashbyt - AI-First Leading Frontend & UI/UX SaaS Partner?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Hashbyt’s deep understanding of financial regulatory workflows stood out. They didn’t just redesign the frontend for aesthetics, but re-thought flows in a way that was efficient, compliant, and user-friendly. Their ability to align design decisions with real compliance challenges was unique and saved us considerable iteration.

Are there any areas for improvement or something Hashbyt - AI-First Leading Frontend & UI/UX SaaS Partner could have done differently?

The only area for improvement was documentation. More comprehensive handoff documentation would have smoothed transitions for our in-house team. That said, their highly responsive post-launch support filled this gap effectively.

BACKGROUND

Please describe your company and position.

I am the COO Radence-An of Radence

Describe what your company does in a single sentence.

The future of medicine

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hashbyt to accomplish?

• We hired Hashbyt to design and develop the frontend of our patient and doctor portal.
• We needed to simplify complicated healthcare workflows without losing functionality.

SOLUTION

How did you find Hashbyt?

• Online Search
• Clutch Site

Why did you select Hashbyt over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Hashbyt were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Hashbyt helped us transform a complex healthcare product into something patients and doctors could use with ease. The design is clean, intuitive, and has been praised during early pilot rollouts. Communication was transparent, and they kept us on track even with shifting requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced support tickets from patients who struggled with the old system

Helped us secure interest from investors due to the improved product presentation

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Hashbyt demonstrated exceptional project management throughout our collaboration. They employed a structured approach that included regular check-ins and updates, which helped keep the project on track.

What was your primary form of communication with Hashbyt?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about Hashbyt was their deep understanding of user-centered design principles, particularly in the complex healthcare landscape. They not only focused on delivering a visually appealing product but also prioritized usability for both patients and doctors, making the platform accessible to all users, regardless of their tech-savviness.

Are there any areas for improvement or something Hashbyt could have done differently?

Some features could have used more documentation during handover, but overall the experience was excellent.