What was the scope of the service provider's involvement?
They provide the best telemarketing software that we have ever had. It provides great services for us.
Could you describe the service provider's pricing structure and how they billed you?
They bill us $1,000 to $1,500 per month.
How did you come to work with this service provider?
We read a lot of online reviews.
How would you assess the service provider's abilities to conduct outbound sales calls, generate new business, and handle customer issues?
Grindstone is one of the fastest and most efficient telemarketing services that we have ever partnered with. Our business has increased 4% and our customers never complain about the service. Our outbound sales calls have gotten better by far. We love Grindstone.
How much time and money does this service provider save you each month?
Grindstone probably saves us a good $50,000 per month if not $60,000.