Branding Web Design Web Development
Confidential
Sep. 1998 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“They’ve created very unique campaigns for us.”

Oct 25, 2022

President, Nino Salvaggio Markets

Kirk Taylor

Retail
Troy, Michigan
201-500 Employees
Phone Interview
Verified

Goldforest Brand Communications provides branding services for a gourmet grocery store chain. The team has worked on 6–7 brands, designing and purchasing all their labels. They’ve also built an e-commerce site.

For almost 25 years, Goldforest Brand Communications has provided high-quality work that distinguishes the client from their competition. Their website has also grown significantly with the team’s help. They’re consistently timely, on budget, and communicative, and their creativity stands out.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president of Nino Salvaggio Markets, a gourmet grocery store chain of four stores. I’m in charge of big-picture aspects of the company, including our general direction and new programs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Goldforest Brand Communications?

We hired them for branding.

SOLUTION

What was the scope of their involvement?

Goldforest has provided us with branding services for almost 25 years. They’ve branded everything from our websites to our products, including our jar of tomato sauce, our spice line, our meat department products, and much more. We have 6–7 different brands throughout the store that Goldforest has helped us with. They design all our labels and purchase them.

Our latest project with the team has been our e-commerce website development to replace an existing site. I worked with them on the look and feel of the site, which enables users to search for recipes, order products, and check our special sales.

What is the team composition?

We mainly work with three teammates from Goldforest.

How did you come to work with Goldforest Brand Communications?

I met them at a private label conference in Las Vegas in the late 1990s.

How much have you invested with them?

We’ve spent well over $1 million with them.

What is the status of this engagement?

We started working together around September 1998, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re very happy with the quality of Goldforest’s work, which is why we’ve kept working with them for so long. As a small, independent company with four stores, we have some of the best brandings compared to the competition. The site functions as intended and has exceeded our expectations; its growth has been substantial over the last six years with Goldforest’s help.

How did Goldforest Brand Communications perform from a project management standpoint?

They do an outstanding job at project management, delivering on time and within budget. We communicate via email, phone, and in person, and we’ve also done a few Zoom calls along the way.

What did you find most impressive about them?

Goldforest’s creativity is outstanding; they’ve created very unique campaigns for us.

Are there any areas they could improve?

There isn’t really anything they need to improve.

RATINGS

5.0

Goldforest Brand Communications

Better Branding

Pricing Snapshot

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Overall Review Rating

Quality

Schedule

Cost

Willing to Refer