Goldenmace IT Solutions

BACKGROUND

Please describe your company and your position there.

I’m the product head of VIBE Smart Homes, which is owned by Vinay Switches, a manufacturer of electronic switches, domestic circuit protection, cables and wires, light fittings, and security solutions. We’ve been in business since 1971 and have a distribution network of more than 7,000 dealers across India.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Goldenmace IT Solutions?

We needed an end-to-end system through which our mobile app could interact with hardware, cloud software, and our server to issue and receive user commands (e.g., switch lights on/off, pull curtains up/down).

Our smart home solution was supposed to be a complex IoT project. We needed assistance with hardware design, mobile app development, and cloud software development. Goldenmace IT Solutions specifically managed our mobile app, cloud software, and hardware development.

What were your goals for this project?

We had to create mobile apps to control home lighting and other electronic components. This project involved several tasks, including building an Android app, an iOS app, cloud software, and gateway software.

SOLUTION

How did you select this vendor?

A close friend of ours recommended Goldenmace IT Solutions after working with them on another project. We wanted a vendor that could commit to a long-term engagement, display dedication, and be trustworthy. Once we met Goldenmace IT Solutions’ CEO, he gave us the confidence to move forward and select them as our vendor.

Can you go into detail about the services they provided and the scope of the project?

Goldenmace IT Solutions created a mobile app in Android and in iOS, gateway software, and cloud software. Our requirements were complex and needed to evolve as the development progressed in monthly milestones. After every milestone, we reviewed their progress and tested features prior to giving approval.

What was the team composition?

Four people were part of the primary team: a project manager, Android developer, iOS developer, and web developer. Other members were added and released based on the skills and volume needed. We kept in touch with the project manager constantly and spoke with individual developers when required.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This was one of our most ambitious projects because the smart home concept was relatively new at the time. We had to come up with innovative ideas for development, implementation, and marketing. Now that we have started selling the product, we’ve gotten a great response from our end users. People are loving the solution; it’s definitely increased the value of our product portfolio.

How was project management arranged and how effective was it?

The team regularly provided updates. All of the code was updated to the Git repository daily. We did experience some implementation delays due to change requests and bug-fixing cycles, but everything was taken care of eventually.

What did you find most impressive about this company?

I appreciated their commitment to the work. If we needed help outside of their office hours, they never refused. Someone from the team was always available when we needed.

Are there any areas where they can improve?

I’d suggest refining their process for handling change requests and bug fixes in order to avoid impacting the development timeline.