globalsoft

BACKGROUND

Please describe your company and position.

I am the Director of Sales of Hyqoo

Describe what your company does in a single sentence.

EOR solution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire globalsoft to accomplish?

• I hired Globalsoft to develop the MVP for our business application. Our primary objectives were to build a functional and scalable front-end using React and JavaScript, alongside a reliable back-end developed in Go. We needed a high-quality, user-friendly product that could attract early users, allowing us to validate our concept and gather feedback for further development. Globalsoft's technical expertise and understanding of our vision were key factors in choosing them for this project.

SOLUTION

How did you find globalsoft?

• Online Search
• Clutch Site
• LinkedIn

Why did you select globalsoft over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned
• Other

How many teammates from globalsoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project spanned approximately six months, encompassing the following phases:

1. Planning and Requirements Gathering (1 month): Collaborated with Globalsoft to define project objectives, scope, and technical specifications.
2. Design and Prototyping (1 month): Developed wireframes and prototypes to visualize the application's user interface and experience.
3. Development (3 months): Implemented the front-end using React and JavaScript, and the back-end with Go, ensuring integration and functionality.
4. Testing and Quality Assurance (1 month): Conducted comprehensive testing to identify and resolve bugs, ensuring a stable MVP.
5. Deployment and Launch: Deployed the MVP to our target environment, making it accessible to early users for feedback and validation.

Throughout the project, Globalsoft maintained effective communication and adhered to the established timeline, delivering the MVP as scheduled.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Timely Delivery: The MVP was delivered on schedule, meeting our initial timeline goals and allowing for a timely launch.
• Functionality Coverage: The MVP met 100% of the core feature requirements, meaning all essential functionalities were implemented as planned.
• User Engagement Metrics: Early users showed high engagement, with metrics such as time spent on the platform averaging X minutes per session and a low bounce rate, indicating a positive user experience.
• System Stability and Performance: Post-launch, the app maintained a high uptime rate and performed smoothly even under load, with average response times within optimal ranges.
• User Feedback and Iteration: Feedback gathered from early users was overwhelmingly positive, with specific praise for the app’s ease of use and interface. This feedback also guided further refinements and feature prioritization.
• Scalability: The MVP’s back-end, built with Go, demonstrated strong scalability in initial load tests, providing a stable foundation for future growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Globalsoft's project management was highly effective and responsive throughout our collaboration. They consistently delivered project milestones on time, adhering to the agreed-upon schedule. Their team maintained open lines of communication, promptly addressing our needs and incorporating feedback into the development process. This proactive approach ensured that the project remained aligned with our objectives and progressed smoothly.

What was your primary form of communication with globalsoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Globalsoft's standout feature is their exceptional technical expertise and attention to detail. Their team's deep understanding of various technologies enabled them to deliver a high-quality, scalable product that met our specific requirements. Additionally, their proactive communication and responsiveness to our needs ensured a smooth and efficient development process.

Are there any areas for improvement or something globalsoft could have done differently?

Cannot think of anything.

BACKGROUND

Please describe your company and position.

I am the CEO of a consumer products & services company 

Describe what your company does in a single sentence.

Leading reseller of sunglasses/glasses in Bosnia and Herzegovina from 2007.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire globalsoft to accomplish?

• Developer terminal based software for virtual try-ons
• Increase sales of out-of-stock glasses
• Reduce product return rates (once we order it for customers they return it if they don't find)

SOLUTION

How did you find globalsoft?

Referral

Why did you select globalsoft over others?

• Close to my geographic location
• Pricing fit our budget
• Referred to me

How many teammates from globalsoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included:

• Software Development: Creation of a terminal-based application, designed to facilitate virtual try-on of glasses using the terminal camera.
• UI/UX Design: Development of a sophisticated, user-friendly interface that is consistent with our brand.
• Facial Recognition: Implementation of precise facial recognition software to ensure optimal fitting of virtual glasses on various face shapes and sizes.

Key Deliverables:

• Fully functional, terminal-based application for virtual try-ons.
• Sophisticated, user-friendly interface design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in increased sales of out-of-stock glasses and a reduction in product returns. Additionally, customer engagement and satisfaction significantly improved, with consistently positive feedback on the virtual try-on experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered all items on time, adhered to the project timeline meticulously, and were highly responsive to our needs. They provided regular updates and accommodated any changes or additional requests efficiently.

What was your primary form of communication with globalsoft?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their creativity, technical expertise, and commitment to delivering a high-quality product.

Are there any areas for improvement or something globalsoft could have done differently?

None that I can think of.

BACKGROUND

Please describe your company and position.

I am the Deputy CEO of TT Cables LLC

Describe what your company does in a single sentence.

Producer of low voltage electrical cables

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire globalsoft to accomplish?

• Implementation of DMS and BPM

SOLUTION

How did you find globalsoft?

local reference

Why did you select globalsoft over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from globalsoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work consisted of set up of a:

• Document Management System as a part of our digitalization processes and consequently 
• Business Process Management System in order to secure transparency, traceability and accountability for a selected set of processes in our business. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Global soft assisted us in selecting and implementing our DMS and BPM systems (including process mapping) in accordance with ISO 27001:2022 which we are presently implementing.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very well informed on various DMS and BPM options on the market including necessary steps needed in adapting existing solutions to our specifics.  There knowledge of requirements for ISO 27001 (which they had previously been certified for) was of great assistance in conceptualizing.  They were quick to respond to all requests and inquiries and delivered on time. 

What was your primary form of communication with globalsoft?

In-Person Meeting

What did you find most impressive or unique about this company?

They are agile in solving problems and responding to queries and are available to meet all our needs regarding these projects.

Are there any areas for improvement or something globalsoft could have done differently?

None to mention.

BACKGROUND

Please describe your company and position.

I am the CEO of OceanBuddy

Describe what your company does in a single sentence.

OceanBuddy is a scuba diving community marketplace platform. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire globalsoft to accomplish?

• Platform Development and Functionality:

SOLUTION

How did you find globalsoft?

Referral

Why did you select globalsoft over others?

• Close to my geographic location
• Pricing fit our budget

How many teammates from globalsoft were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

User Profiles and Account Management:

• Customizable profiles for dive instructors and dive masters to showcase skills, experience, certifications, and ratings.
• Account creation and verification processes, allowing both professionals and regular users to sign up and manage their profiles.
• Profile settings for account privacy, availability, and notifications

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Percentage of completed features based on the project roadmap (e.g., 100% of core features like profiles, marketplace, and booking were delivered).
• Number and severity of bugs resolved per testing phase, aiming for a high resolution rate before launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

globalSoft consistently delivered project milestones on time and was very communicative.

What was your primary form of communication with globalsoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Trust

Are there any areas for improvement or something globalsoft could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Head of Technology of MERKUR eSOLUTIONS GmbH

Describe what your company does in a single sentence.

Transition from Retail to Online...

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire globalsoft to accomplish?

• Develop terminal software
• Develop registration software
• Develop verification software

SOLUTION

How did you find globalsoft?

Referral

Why did you select globalsoft over others?

Referred to me

How many teammates from globalsoft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Globalsoft knows what they have done in the past 1,5 years...

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A ready to sell terminal at the end of August.

A Web Registration page for websites.

A Onboarding page for seamleass transition of customers from one online offer to another.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

PM is working very hard to fullfill every customers need... which isn't easy at all time.

What was your primary form of communication with globalsoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are a company willing to learn with us to get better every day. Furthermore to create a software from scratch which allows us to build up our business 100% to customer needs.

Are there any areas for improvement or something globalsoft could have done differently?

Potential for imporvicements are always there. The open mindset to work continously on improvements every day to proove own processes, tools and practises to find the best working solution for both is highly apreciated and already in place.