FusionHit

BACKGROUND

Please describe your company and your position there.

We are in health insurance space, helping US consumers to enroll and service their health insurance needs. I am responsible for engineering quality delivery of our online digital solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire FusionHit, and what were your goals?

eCommerce website development and QA.

SOLUTION

How did you select this vendor and what were the deciding factors?

We researched and interviewed multiple vendors. We were looking for a partner near-shore, who shares our culture and value, can supply quality engineers with reasonable cost. FusionHit was our top pick.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We are an Agile/SCRUM development shop. The engineers from FushionHit are completely integrated with our internal team. We are responsible for multiple transitional eCommerce websites. We use ReactJS, Node and MongoDB as technology stack. We are totally cloud based.

How many people from the vendor's team worked with you, and what were their positions?

Six engineers ranging from mid to senior level in both development and QA. And the team is growing.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The skills of engineers are outstanding. We were able to get them onboarded in just 1-2 days so they started to contribute very quickly. Their communication skills and code quality are excellent.

Describe their project management style, including communication tools and timeliness.

We have integrated the contract engineers into our team so they are using the tools we use. The engineers are very up-to-date with our development process and tools. It was very easy to fit them in.

What did you find most impressive or unique about this company?

I found the management team cares about their employees. They do a great job screening candidates and supporting their day to day work. So the result is a stable, reliable and motivated workforce.

Are there any areas for improvement or something they could have done differently?

We had wished the recruiting could be faster. But with the due diligence they put in to evaluate candidates before presenting to us, we like the result we are getting.

BACKGROUND

Please describe your company and your position there.

CSE Insurance is a P&C Insurance carrier based in Walnut Creek, CA and serving policyholders in California, Arizona, Nevada, and Utah. I am the CIO for CSE Insurance.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire FusionHit?

Software development, BI Development, and infrastructure support

What were your goals for this project?

The software that supports an insurance policy management system is very complex. Once a developer learns a particular software system they become very valuable. We selected FusionHit because we wanted a stable company that could provide excellent developers that would work for us for years.

SOLUTION

How did you select this vendor?

I interviewed a number of different companies and selected FusionHit based on their professionalism,

Describe the project and the services they provided in detail.

Software development, BI Development, and infrastructure support, they do a lot for us.

What was the team composition?

we have 3 developers, 4 QA, and 1 senior infrastructure engineer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They have provided excellence on every level.

How was project management arranged and how effective was it?

We use agile and we perform daily scrum meetings with the whole team.

What did you find most impressive about this company?

quality of the team

Are there any areas for improvement?

I am happy with the service as it is.