What evidence can you share that demonstrates the impact of the engagement?
Since we've been working with them, our site has been super reliable. Before that, we faced some security vulnerabilities, such as malicious URLs being embedded in our site. We haven’t had any security compromises, outages, or site performance issues in terms of responsiveness or page load times since we started working with From Poland with Dev.
How did From Poland with Dev perform from a project management standpoint?
At this stage, we reach out to them as needed. This is sometimes daily and sometimes weekly for small tasks. I have a biweekly check in with our account manager to review the status and hours of projects.
We have a single point of contact that coordinates their team. They’re incredibly reliable and accountable. They execute quickly. The time difference doesn’t get in the way. The more we engage them, the better the relationship becomes. It's a virtuous cycle.
What did you find most impressive about them?
It’s their reliability. With technology, things move really fast. People move around a lot. When you're trying to manage a business, it's important to maintain long-term relationships with trusted partners. It ensures reliability and accountability. I'm glad that they're there for us when we need them with the same people. They’ve cultivated institutional knowledge of us—they know what we need, where we’ve been, and where we’re going. When you're just hiring someone to do a single project, for example, you don’t get that. There’s not the same level of accountability.
Are there any areas they could improve?
No, I don’t think so. The language barrier is a little bit of a challenge but nothing that really needs to be addressed. It’s important to be aware that English is not their native language so communication must be precise.
Do you have any advice for potential customers?
Just go for it. Talk to them and let them prove themselves to you. For us, it was clear from the beginning that they understood what we needed and could execute it on time and budget.