Flywheel Film

BACKGROUND

Please describe your company and your position there.

I am the Production Manager for Ancestral Medicine. We offer online programs & teachings for an international audience and steward a professional network of ancestral healing practitioners.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flywheel Film, and what were your goals?

We hired Flywheel Film to do the post-production for our online course, Initiations, A Life of Ritual. We had 48 pre-recorded course videos for which we needed assistance with video editing and audio processing.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found this vendor on Clutch and went with them based on price, their portfolio and expertise, as well as experience with educational content.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We first met with the FW team to go over ideal settings for the video recording, and to determine workflow, which we tracked in ClickUp. Initial videos were recorded and then transferred to FW for processing. We were able to work out how we wanted the final cuts to look, and FW was also able to work out an ideal process for clean sound as well.

Once all the initials were ironed out, it was a very smooth process of our company created the raw cuts, and transferring to FW for all post-production processing. Final videos were uploaded to Vimeo and passed for transcript & captioning. All assets were also saved to our local working drive.

Who did you work with and what was the feedback process like?

I worked with Jason and Phillip. Once the initial workflow was created, videos were uploaded to Vimeo for initial review. Feedback would be conveyed via a collaborative google doc and edits revised and final cuts uploaded.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

All our course videos look well polished and sound great!

Describe their project management style, including communication tools and timeliness.

I worked with Jason and Phillip and we met via Zoom in the beginning, and mostly communicated via email during the project. They were always courteous, professional, and generally had quick response time.

What did you find most impressive or unique about this company?

They were very responsive and willing to work through an issues to completion. They wanted to be sure we were totally happy with final cuts, and would revise as many times as was needed. They even found an improvement to the sound processing halfway through the project, and were willing to go back and re-edit completed cuts in order to maintain consistency across the entire video log.

Are there any areas for improvement or something they could have done differently?

They were great, I can't think of any improvements.