The Chorley branch has been a part of the FluidOne family since mid-2024, following the acquisition of Orca IT Limited. The IT managed service provider delivers high-quality IT and cyber security services to businesses across the North-West, acting as the Group’s specialist for professional services customers. It now operates as one of the FluidOne branch sites within our Business IT Centre of Excellence. Alongside Chorley, FluidOne has offices located across the UK, including in London, Camberley, Colgate, Gloucester, Sheffield and Brighton.
Certified to the Highest Standards
We’re proud to be among the first UK providers certified to ISO27001:2022, ensuring world-class information security. Our ISO9001 certification further guarantees consistent, high-quality service across everything we deliver.
A Proactive, Forward-Looking Approach
We don't wait for issues to happen, we prevent them. Our proactive service model keeps your systems ahead of problems, while our growing focus on AI and automation ensures you're equipped to leverage tomorrow's technology, today.
Experts in Regulated Sectors
With deep experience in legal, financial, and professional services, we tailor IT solutions to meet strict compliance and performance standards, helping you deliver uninterrupted, secure service to your clients.
Comprehensive, Scalable Services
From day-to-day IT support and cloud infrastructure to cyber security and disaster recovery, we offer fully managed solutions that evolve as your business grows.
Client-Centric, Trusted, and Response
Our team is known for its personal touch, fast response times, and clear communication. With some of the highest customer satisfaction scores in the industry, we form lasting partnerships, not just service contracts.
Min project size
$5,000+
Hourly rate
$50 - $99 / hr
Employees
10 - 49
Locations
Clayton-le-Woods, England
Year founded
Founded 2001
1 Locations
Clayton-le-Woods , England
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
4.4
/5
What Clients Have Said
FluidOne - Chorley offers competitive pricing with a focus on value, delivering thorough IT solutions and support. Clients noted reasonable costs and effective service, with project investments ranging from £12,000 to £1.5 million, depending on the scale and complexity of the engagement.
Overall, clients express high satisfaction with FluidOne - Chorley's services, with no major complaints about their service delivery. The company consistently meets or exceeds client expectations.
Potential for More Pre-Deployment Testing
One client suggested that more pre-deployment testing could have been beneficial, although time constraints were a factor. This indicates an area where FluidOne - Chorley could enhance their service delivery.
Adaptability to Client Needs
The company is noted for their flexibility and adaptability, adjusting to changes in project scope and length while still delivering positive results. This adaptability is a key factor in their successful client engagements.
Strong Project Management Skills
FluidOne - Chorley is praised for their organized project management, timely deliveries, and proactive communication. They maintain clear communication and ensure project deadlines are met, which results in smooth project execution. Clients appreciate their ability to manage projects effectively and efficiently.
Positive Long-term Client Relationships
FluidOne - Chorley has maintained long-term relationships with clients, some spanning over a decade. This is indicative of their consistent service quality and ability to meet client expectations over time.
Proactive Maintenance and Monitoring
Clients appreciate FluidOne - Chorley's proactive approach to maintenance and monitoring, which helps prevent issues before they occur. This proactive stance is key to their successful ongoing engagements.
"Their project management is excellent — our communication has been great throughout."
Jun 24, 2024
Director, Red Dot Accountants Ltd
Peter Neill
Verified
Financial services
Blackpool, England
1-10 Employees
Online Review
Verified
FluidOne-Chorley (formerly Orca) handles ongoing managed IT services for an accounting firm. The team provides hosting services.
Thanks to FluidOne-Chorley's (formerly Orca) help, the client has successfully migrated to a new hosting platform. The team ensures a smooth customer experience through clear and efficient communication — they replied quickly and were easy to interact with. The partners communicate via email and messaging apps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Red Dot Accountants Ltd
Describe what your company does in a single sentence.
Accountants and tax advisers
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Orca to accomplish?
Hosting Services
SOLUTION
How did you find Orca?
Referral
Why did you select Orca over others?
Referred to me
Describe the scope of work in detail. Please include a summary of key deliverables.
The provision of hosting services.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Transfer to New Hosted Platform & ongoing service
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management is excellent — our communication has been great throughout.
What was your primary form of communication with Orca?
Email or Messaging App
What did you find most impressive or unique about this company?
Speed of response and easy to speak with
Are there any areas for improvement or something Orca could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-1 of
1 Reviews
Locations (1)
Technology House, Clayton Green Business Park, Library RoadClayton-le-Woods, EnglandPR6 7TY
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