The Chorley branch has been a part of the FluidOne family since mid-2024, following the acquisition of Orca IT Limited. The IT managed service provider delivers high-quality IT and cyber security services to businesses across the North-West, acting as the Group’s specialist for professional services customers. It now operates as one of the FluidOne branch sites within our Business IT Centre of Excellence. Alongside Chorley, FluidOne has offices located across the UK, including in London, Camberley, Colgate, Gloucester, Sheffield and Brighton.
Certified to the Highest Standards
We’re proud to be among the first UK providers certified to ISO27001:2022, ensuring world-class information security. Our ISO9001 certification further guarantees consistent, high-quality service across everything we deliver.
A Proactive, Forward-Looking Approach
We don't wait for issues to happen, we prevent them. Our proactive service model keeps your systems ahead of problems, while our growing focus on AI and automation ensures you're equipped to leverage tomorrow's technology, today.
Experts in Regulated Sectors
With deep experience in legal, financial, and professional services, we tailor IT solutions to meet strict compliance and performance standards, helping you deliver uninterrupted, secure service to your clients.
Comprehensive, Scalable Services
From day-to-day IT support and cloud infrastructure to cyber security and disaster recovery, we offer fully managed solutions that evolve as your business grows.
Client-Centric, Trusted, and Response
Our team is known for its personal touch, fast response times, and clear communication. With some of the highest customer satisfaction scores in the industry, we form lasting partnerships, not just service contracts.
Min project size
$5,000+
Hourly rate
$50 - $99 / hr
Employees
10 - 49
Locations
Clayton-le-Woods, England
Year founded
Founded 2001
1 Locations
Clayton-le-Woods , England
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
4.4
/5
What Clients Have Said
FluidOne - Chorley offers competitive pricing with a focus on value, delivering thorough IT solutions and support. Clients noted reasonable costs and effective service, with project investments ranging from £12,000 to £1.5 million, depending on the scale and complexity of the engagement.
Clients appreciate FluidOne - Chorley's proactive approach to maintenance and monitoring, which helps prevent issues before they occur. This proactive stance is key to their successful ongoing engagements.
Excellent Customer Service
The company is noted for their exceptional customer service, characterized by honesty, transparency, and a client-centric approach. Clients value their approachable and empathetic demeanor, which fosters strong client relationships.
Effective Communication Channels
The use of various communication channels, such as virtual meetings and emails, is highlighted as effective. FluidOne - Chorley maintains open lines of communication, ensuring clients are informed and engaged throughout the project lifecycle.
Potential for More Pre-Deployment Testing
One client suggested that more pre-deployment testing could have been beneficial, although time constraints were a factor. This indicates an area where FluidOne - Chorley could enhance their service delivery.
Positive Long-term Client Relationships
FluidOne - Chorley has maintained long-term relationships with clients, some spanning over a decade. This is indicative of their consistent service quality and ability to meet client expectations over time.
High Expertise in IT Services
FluidOne - Chorley is recognized for their extensive knowledge in IT services, including cybersecurity, server management, and cloud solutions. Clients highlight their ability to understand complex IT needs and provide tailored solutions.
FluidOne-Chorley (formerly Orca) developed an IT plan for a financial services company. The team also provided managed IT and consulting services.
FluidOne-Chorley's (formerly Orca) provided helpful and personable services. The team was patient and held regular communication via virtual meetings. FluidOne - Chorley delivered work on time.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chief Executive of SK Financial
Describe what your company does in a single sentence.
Keep clients financially organised
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire FluidOne - Chorley to accomplish?
Build an IT Plan
Monitor our IT Plan
Be proacive
SOLUTION
How did you find FluidOne - Chorley ?
Referral
Why did you select FluidOne - Chorley over others?
Referred to me
How many teammates from FluidOne - Chorley were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Getting us IT smart and secure
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
They provided a helpful and personable service.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes on time
What was your primary form of communication with FluidOne - Chorley?
Virtual Meeting
What did you find most impressive or unique about this company?
Regular communications and showed a lot of patience
Are there any areas for improvement or something FluidOne - Chorley could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
1.0
NPS
Showing 1-1 of
1 Reviews
Locations (1)
Technology House, Clayton Green Business Park, Library RoadClayton-le-Woods, EnglandPR6 7TY
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